Product Reviews Rated 3.43 out of 5 stars
2045 Reviews
Most Helpful Positive Review Brights the eyes All the liners go inside my eyes and irritate them. This one is gentle to my eyes. I'm using the cosmetic sharpener from Nyx.
Most Helpful Critical Review This product needs more R&D: won't sharpen I bought this product a month ago and was very excited to see it last all day, didn't smudge, but I could use it with other products. Until the tip wore down. I know how to sharpen a pencil, which this essentially is. The plastic casing around the color is too brittle, I spent 20 minutes this morning cleaning up the casing that shattered all over my dressing room and on to my blouse. In the bathroom to clean up the mess I had to SCRUB my hands to get the liner color off my fingers, which then left my bathroom sink stained. Will anything be done about this? I get it, first world problems...but an element of this product is terrible. I believe that those that haven't complained may have not have tried to sharpen the product yet.
Reviewed by 2045 customers Eyeliner pencil not user friendly 1
Jody from Louisville Ky
I bought this eyeliner pencil and it was great for the three or four times I used it before I had to advance the color. I couldn't advance it mechanically so I read the reviews of the product and found I had to sharpen it. A plastic pencil! So I sharpened it and it was a mess. It was a brand new sharpener. I can't return it. I threw away the packaging and I really don't remember which store I got it from. So I am out the money and have a eyeliner pencil that I can't use.
THE BEST 5
Stef from Pittsburgh PA
I have oily eyelids and this stuff is the real deal! It stays put ALL day just the way I applied it in the morning and doesn't become dull through the day. No touch ups needed! 100% my favorite eyeliner ever created. Goth girl approved!
Lasts a long time 5
Krisha from Watauga Texas
I have been looking for an eyeliner that will actually stay on my eyes and not smudge after 10 minutes. This one worked very well. Stays on and doesn't smudge. Just what I was looking for.
Disappointed in these products 1
Nake from Ozark Alabama
I bought these about a month ago. I wore them 2 or 3 times and it was gone. I have been turning thorp end on it hopping that it would give Me some more tip but nothing. I am Very disappointed about getting maybe 3 uses out of these pencils and they're out. These pens cost to much for this. I pay more money for My products because I want the best results
Poor product & waste! 1
Tjj4 from Texas
I bought Loreal Infallable Longwear Eye Pencil in Black and after a few days it stopped rolling up. I kept trying to get more eye pencil out of the container but it would not roll up any more. I almost threw it away but decided to open it up by breaking it in half. I found the cylinder was completely full! I used a metal tiny tool and forced it into the tube and all the eye pencil came out but now it is waisted as it has no holder! I couldn't believe how much product was still there but would not roll up. This is a poor quality container that malfunctioned and I want a replacement. Btw, no where on it did it say to sharpen it! The bottom does turn so I thought it rolled up.
Never again 1
Hp20 from N Attleboro Mass
I've always only used L'Oreal cosmetics. Hated this product. Hated how it sharpens Hated how it went on … not smooth application
Infallible Pro-Last eye liner pencil exposed! 1
Nobody0 from South Carolina
I just recently started trying eye liners and this was my third one. I am extremely, extremely upset with this product. After reading the reviews even more so. Why would a company keep putting a product out there that has such awful reviews. My issues are that the tip broke off the first time I used it and then could not sharpen it because the package did not say you had to use a special sharpener and after reading the reviews I am glad I did not waste more money buying the very special sharpener.
Great Waterline Liner 4
MommaG from Santa Rosa, CA
This liner stays put as a waterline liner. I will be buying this again!
Can't sharpen-breaks off 3
Lisa from Indio, CA
I've tried several sharpeners and none have worked. I've gone old school and used a cigarette lighter.
Best eyeliner ever 5
Maddy from Illinois
I wear this everyday and it stays put. I'm a competitive diver and even with the harsh chlorine it doesn't budge. the color is so pigmented to!
Love it! 5
Valerie from California
This liner reminds me exactly of Smashbox Always On Gel Eyeliner, from the actual pencil design, how it glides on, and how it stays on. Tons of pigment and glides on easily. It's a little too bold for my lower lid, so I just apply it to a brush and smudge it on that way, no problem at all. I've read a ton of reviews about sharpening the pencil. I've had zero issues sharpening it, and I have a 10 year old cheap sharpener. Definitely recommend and will be purchasing again.
Impossible to sharpen ! 1
SDinaps from Maine
When you try to sharpen it the tip falls off !
Waste of $$.
Love the product but hate pencil won't sharpen wel 3
Miss KellyB from Boise, ID
I love this product but the pencil is horrible when you try to sharpen it to a fine line.
Love product but cannot sharpen :-( 3
Miss KellyB from Boise, ID
Love this product except that pencil will not sharpen to much of a point if at all. This is about the best I've sharpened them to (black and brown) which makes for a big blocky line…and they usually break before getting to at least this
Great product. It is horrible to sharpen. 3
Got23eachonewontsharpen from Indiana
in·fal·li·ble
/inˈfaləb(ə)l/
Learn to pronounce
adjective
incapable of making mistakes or being wrong.
***Sorry to say but the way your pencils sharpens is the complete opposite of the definition*** You have a fallible design container and need to go back to the drawing board. The actual eyeliner is perfect....but and it's a big BUT the horrible container it comes in ruins it.
Broken Pencil 1
Bare Eyes Becky from Quakertown PA
I love the color (forest green) and it applies very well, however, the pencil I purchased stopped working right after I purchased it (product will not advance out of tip). It is not usable. I'd continue to purchase in future if it was functional.
Impossible 1
Shavin from Rhode Island
I bought the Infallible eyeliner pencil and loved it until it came time to sharpen it. What an ordeal. No matter what the website says, it's impossible to sharpen. The pencil has a hard casing that won't budge in ANY sharpener. Needless to say the eyeliner got tossed and I will never buy another.
Actual liner is great, pencil is garbage 2
DustyWizard from Ohio
The outer casing of this item has been an issue for customers for over 2 years, yet they still sell it the same way. I have never had to search how to use an eyeliner pencil in my life, until this product. I sharpened it as directed by L'Oreal; it did sharpen, but I lost a lot of product in doing so and the end result is not a finpoint. The product will crumble if it is attempted. I like how it stays on when I wear it and the colors are great. Please listen to your customers and revise the outer casing!
Best long wearing eyeliner 5
Yammas from Philadelphia, PA
I've tried numerous brands of "long wearing" eyeliner even the most expensive ones, but this liner beats them all. Other liners smudge onto my contact lenses. L'Oreal stays put all day right where I apply it. I never have a problem sharpening it. Love the color selection too.
Wonderful Color - Unable to Sharpen 1
Neale6868 from Jacksonville, Florida
I did purchase this pencil eyeliner about a month ago. I love, love, LOVE the color, but you CANNOT sharpen this eyeliner pencil. Not one to give up so easily, I removed the opposite end of the item and took a hair clip and pushed on it. Lo and behold, more of the liner popped out. It is very frustrating & I will likely NOT purchase this item again due to the design. I am disappointed, but I will find a way to use it all before throwing it the garbage.
2 stars for the beautiful line and no smearing. 2
Carmen from Bardstown Ky
For the money you pay its not worth it. It says you can sharpen with a makeup sharpener but not true. It has some kinda hard plastic on the tip you are able to pus it from the other side with a thin screwdriver. But not worth the hassle..
It sharpened!!! 4
TMichal3 from Alabama
I was coming to this site to leave a one star review because, just like everyone else leaving reviews, I could not get the pencils sharpened. The eyeliner itself is AMAZING. I have it in grey and brown both. After reading the replies left by the L'OREAL team I decided to try sharpening them one more time. I very gently put the pencil in the sharpener and stopped just as soon as the blade contacted the pencil. I didn't push at all (it could have gone in further). I slowly began turning the pencil and it worked!! I was able to sharpen both of them. It's not pretty (as you can see in the picture) but they work just fine!! I am so glad I did not throw them out!!
Horrible! Can't sharpen because.... 1
FrustratedinNH from Concord NH
when you turn it, nothing happens - the eyeliner doesn't extend. I've gotten only a few uses out of this and now it's junk. I purchased this product a long time ago and totally forgot this happened and sadly purchased again. So now I've wasted my money twice! Poor design.
Another Disappointed Customer 1
DD from Iowa
I've used L'oreal products for years and for the most part been very pleased with my purchases. But this eyeliner, tho it truly applies/keeps it's integrity, is a total fail. As so many have stated, resharpening is impossible no matter how you try. I've always considered L'Oreal to be worth paying the little extra over other brands so it amazes me that your company has been made aware of the ongoing issue with this eyeliner and does not remedy the problem. Does not bode well for your company to not respond to the multitude of complaints from your loyal customers. Fellow make-up users, do not waste your hard-earned cash on this liner, it'll only be destined for the waste basket, unfortunately. C'mon L'Oreal, you're better than this!
infallible eye liner pencil 4
Barb22 from West Palm Beach, FL
I like the pencil but sharpening it is almost impossible. I tried several of my sharpeners and they don't seem to work or if they work at all it's hard to control. I love the texture and the way it doesn't smudge. But I need to sharpen it???? I see many reviews with the same problem.