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Frequently Asked Questions

What is Ulta Beauty's face covering policy for guests and associates in stores?

All guests and associates must follow state and local mandates as they relate to the use of face coverings.

Will Ulta Beauty require proof of vaccination?

Ulta Beauty will follow state or local mandates as they relate to proof of vaccination for guests and associates.

Are all stores offering beauty services?

Check with your local Ulta Beauty store here for available services.

Do all stores offer Curbside Pickup?

Yes! Most stores will offer both Curbside Pickup and Buy Online Pickup In Store. Please check with your local store here.

How can I find my Member ID?

Use our lookup tool to find your Member ID with your phone number or email address. Once you've found it, go to My Rewards to link it to your account. Find My Member ID.

What Target Locations Will Offer Ulta Beauty At Target?

Not all Target locations will offer Ulta Beauty at Target. For a full list of participating locations, please visit: Ulta Beauty at Target Locations. This list will be updated as new locations are added.

How long will it take between placing an order and being able to pick up?

Ulta Beauty is committed to having your BOPIS or Curbside order ready in 2 hours or less. However, Ulta Beauty BOPIS and Curbside order must be placed by 6PM local time in order to be eligible. Otherwise, order will be ready the following business day. We’ll be sure to send an email/SMS when your order is ready. Our associates will work as quickly and safely as possible to process orders as they’re received.