Product Reviews Rated 4.09 out of 5 stars
259 Reviews
Most Helpful Positive Review The Most Amazing Cleanser I've Ever Used in My Life! I am so blown away by the cleanser I can't even put it into words. I have struggled with adult acne, redness, irritation, dryness, & overall dull skin for several years now. When I say this cleanser changed everything, I mean it. Prior to using this I've been on a strict skincare regiment which includes two cleansers, three serums, and two moisturizers. Since I began using this cleanser my skin has done a total 180. No more breakouts, the ones I had are gone, no more redness, no more dry, dull skin. My face is just so healthy & glowing! This stuff removes my makeup so easily (powder foundation, two coats of mascara, bronzer, brow gel, & eye shadow) & my skin never feels right or dry afterwards. I cannot believe the price either, it's 1000% worth it!
Most Helpful Critical Review Yikes. I really wanted to love this cleanser. I've heard nothing but good things about The Ordinary as a whole, and squalane is supposed to be a very hydrating ingredient. I hoped this would be my holy grail cleanser but instead it went in the trash after one week. To begin with, it wrecked my skin. I went from zero acne to a face full of pimples and cystic acne. This being the only part of my routine that changed, I have to blame it. There's also the fact that when you get the bottle it comes mostly full of air, not unlike a bag of chips. Except in this case you aren't protecting brittle chips, you're just getting tricked into getting less product than you should. I love my other products from The Ordinary, but I couldn't love this one. It was nearly gone after one week of washing my face twice a day, and it made me look like I was back in middle school. So I absolutely can not recommend this product.
Reviewed by 259 customers Best Makeup Remover 5
Paula from Kissimmee, FL
Love this cleanser, best makeup remover. Leaves your face super soft!
Wonderful 5
Heather from NC
After getting over MRSA on my face (chronic skin picking, blah) my skin's texture was TERRIBLE. My nose was constantly dry and peeling, my cheeks were rough, my forehead would bounce between dry and oily. I needed to avoid blemishes at all cost, because that's what would promote picking.
I do use other products of theirs (highly recommend using this company's products, with an occasional Lush mask thrown in), and my face is gorgeous. I haven't worn foundation in months (perk of the pandemic) so ive allowed my face to heal, and aside from monthly hormones causing one or two zits, my face is completely fresh. I don't NEED foundation, now.
As for this product specifically, it does completely remove all makeup in the same step. Applying it on a dry face is the lazy-person's dream- even saving the one step of "applying on a wet face" makes me more inclined to just do it. It has a great texture, does NOT leave your face feeling dry OR oily- just totally soft and even. The price point helps a LOT. You don't need to use much to clean your entire face, either, so it lasts me about 2 months. I've been using this about 6+ months and have never been happier with a product.
Legit my first review I've ever left on a product because I just want to let people know that it's worth trying!
Also try out the BHA peeling acid, I think it's great for when your face just feels like it needs to be deeply refreshed after daily buildup.
I'm going to say it... I don't like it 3
Erikaedithg from Miami,FL
I wanted to like it but it didn't, I felt like it doesn't lather and therefore you need to use more product. I feel like I've used half the bottle in only a week. I normally have a small round face oily/ combo and I haven't been wearing makeup since the pandemic. Maybe I'm not using it correctly? Idk I prefer cetaphil
Ehh 2
Leah from Ocala
Was good till I started getting little bumps all over my face
Clearer skin overnight! 5
Aileen from Dallas, TX
I never write product reviews but I've literally told friends and family about this cleanser. Never have I had something be so effective on clearing congestion's and white heads around my nose and chin. I know it's specifically this cleanser because I left it behind me in a hotel and couldn't get the product again as it was sold out and I broke out again and again immediately after i got more, clearer skin again!
Double cleansing changed the game! 5
Destiny from Fresno, CA
I would NEVER feel like my makeup would come off with my face cleanser, so I would always use some sort of makeup wipe first. But even then I wouldn't feel really "clean," but my face was STRIPPED and irritated. Once I ditched the wipes and started double cleansing using this as a first step, I feel like my face really gets cleaned off all the makeup and sunscreen, but I don't feel like I have been too hard on my skin. I follow this up with the gentle Cetaphil cleanser and I use my Retinols, AHAs, lotions and potions after (of course I alternate my actives). Personally, I feel that a cleanser should be straightforward and simple, and this gets the job done :)
Do I love it or hate it????? 3
... from ...
This cleanser was AMAZING...for the price. It didn't change my skin at all. It felt like a moisturizer at first but then it melts on the skin (bc of body heat, that's what it's supposed to do) and felt more oily and buttery. It made my skin feel semi clean. It removed makeup extremely well. So...idk how to feel:|
good but... 3
lindee from decatur al
it removed makeup fairly well, but i have sensitive eyes because of contacts and poor vision and it hurt my eyes. it's also a very small size
I wouldn't not buy this product again. 1
Tricia from Killeen Tx
Used the product one time had it one for about a hour and then it started burning my face. Went to wash it off and I had blisters already. The only way to get relief was to wash my face and keep a cold wash rag on
Quite litchrally cleared my face 👌😩 5
slightlyghoulish from California
I've tried EVERYTHING! This one literally cleared my acne AND MY DERMATITIS OUTBREAK. I tried curology and they denied me because I have eczema and dermatitis and I guess they didn't want their stats to lower with my complicated skin. So I thought, f - it I'm getting this cheap face wash. Then BAM! My skin is glowing and no longer red and bumpy after a month. 10/10 would recommend.
One of my favorites 4
Gigi from CA
A good cleanser and not harsh with my sensitive skin.
Like a weird lotion? 3
xen from california
I wanted to love this so much. But it just felt like I was putting a moisturizing cream on my face that didn't do much of anything for me. My face didn't feel cleaner, but it was really nice for removing makeup. So it serves that purpose, just not the purpose I wanted it for.
My favorite cleanser 5
Monica G from Tempe, AZ
After closely following the directions on how use I immediately fell in love with this cleanser. I find it works best on days I wear makeup but still like even if I cleanse on no makeup days.
I was shocked when I noticed clearer skin within a few days of using and my dark spots seemed to fade after a couple weeks.
Like other comments I would agree and say I wish they had a larger size. I would definitely buy it as I find myself finishing this product every two and a half weeks.
(Normally skin and occasional hormonal breakouts)
I follow this product with my favorite Dickinsons hydrating toner on a cotton pad. Great combo with cleanser.
Love it 5
LC from Tarzana,Ca.
I used this product am/pm, I will keep buying it.
Saving my skin 4
Kate from Bloomington IL
I've been using TO products for over a month now. I have combination skin, rarely breakout, but if I do, it's because I don't keep up with my skin care routine. With that said, I recently stopped my hormonal BC and expected breakouts as my hormones balance out. This cleanser and many other products are keeping my skin at bay. Love that I can use this to remove eye makeup as well. Only taking off one star because some times I feel like this does not remove ALL of my make up. After cleansing, I use a cotton pad with micellar water to ensure all makeup, dirt and debris have been removed before going to the next step. After using TO products at night my skin is G L O W I N G in the morning.
Gave me soft skin, but HORRIBLE acne 1
Olive from Acneville
I was super excited to try this cleanser, but I'm so disappointed in it. I'm not one to usually write reviews but this was that bad 😐 I have dry skin and I get hormonal acne, so I always look for gentle hydrating cleansers. This made my skin feel amazing, but about two days afterwards I started having a huge breakout all over my face. So I looked up the ingredients for this cleanser and a coconut oil derivative is the third ingredient! It may work for some people, and I haven't even had the worst luck with it in the past but my skin is horrendous right now :( I'm tossing this cleanser, hopefully it will work better for other people! Also the tube is small, but the price point is hard to beat.
Not a strong cleanser 4
xJx from USA
This is definitely not a strong cleanser. It leaves the face feeling hydrated and does not leave the skin with that tight feeling. Probably better used for a first step in a double cleansing routine for those with more acne prone skin, as it's more of an oil cleanser. Still, a good product.
Eh 2
Mari from USA
It did a good job at cleaning my face but I noticed that it made me break out so much on my cheek area. If you have acne prone skin I wouldn't recommend this product at all, plus I feel like there was barely any product in the bottle. My skin has improved so much from using retinol and I had to start from 0 after using this product due to all the break outs it gave me.
Combo skin 2
tdau from California
I wanted to love this so much. I tried it inconsistently until it's almost out but I found it did nothing to my skin. I'm usually dry but was combo skin since its summer and my face broke out so much due to excess oil. The cleanser was just a basic cleanser and I did not feel like anything really helped my skin at all. Hoping to try again when my skin is more dry since a friend already told me it didnt work well for her combo skin as well.
AMAZING FOR THE PRICE 5
Melanie M from NC
This cleanser is very relaxing while I rub it into my skin. Yes, the bottle is very small. However, I've had this bottle for almost 2 months now and I JUST ran out. I've been using a good amount everyday, sometimes twice a day. Without a doubt, my skin has been more hydrated and feeling cleaner! Worth the price
Love, love this product! 5
Shano from TX
I love this cleanser especially for the price. I am 51 starting with the dry skin age spots ugg!I have used alot of cleansers in my lifetime from estee Lauder to clinique to Rx .This is the first one that leaves my skin soft not oily not dry. I have not used it to take off makeup but I do use it am and pm and I can say my skin is better for it.I have sensitive skin and no problems.
Love it so far but I wish the tube was bigger 4
Glambi from Bethlehem PA
Bought this earlier this month. One thing I noticed is that it doesn't leave your face feeling like you washed away it's natural oils. It's very gentle. I'm in my mid 20's and I've always had oily acne prone skin. My skin agrees with the product. I would say it's good at removing a light amount of makeup. If you wear a full face you will be better off removing the majority of your makeup first otherwise you'll use the whole tube in a week. Which brings me to my last point, I wish it came in a bigger tube! I feel like it's only going to last me 30 days maybe less. I use it twice a day usually.
Makes your skin feel super clean 4
Hay from NY
I use this morning and night. At night I do a double cleanse, with the Garnier Micellular Water first and this cleanser second. It says on the back to use on a dry face, but I find that it works better when you're face is slightly damp. Overall a great cleanser.
I have bought twice already 5
CJ from West Virginia
This is great to use before I wash my face to help get off any oil or makeup. My ONLY con with this product is I wish it came in a bigger size option!! I like it so much though, I will continue to buy it even if it is in a small bottle. You can't beat the quality and the price.
Amazing Results!!! 5
Ariah M from Fayetteville, NC
this cleanser is amazing, i use it daily to wash my face in the shower and i can truly say that it has helped me tremendously to control my skin breakouts the only take away is that the product itself has a somewhat slimy consistency
