Product Reviews Rated 4.11 out of 5 stars
414 Reviews
Most Helpful Positive Review The Most Amazing Cleanser I've Ever Used in My Life! I am so blown away by the cleanser I can't even put it into words. I have struggled with adult acne, redness, irritation, dryness, & overall dull skin for several years now. When I say this cleanser changed everything, I mean it. Prior to using this I've been on a strict skincare regiment which includes two cleansers, three serums, and two moisturizers. Since I began using this cleanser my skin has done a total 180. No more breakouts, the ones I had are gone, no more redness, no more dry, dull skin. My face is just so healthy & glowing! This stuff removes my makeup so easily (powder foundation, two coats of mascara, bronzer, brow gel, & eye shadow) & my skin never feels right or dry afterwards. I cannot believe the price either, it's 1000% worth it!
Most Helpful Critical Review I would not buy this product again There's not much great about it. You get about $4 worth of cleanser which is logistically frustrating. My skin looked worse after 5 days of using Squalane Cleanser, Alpha Arbutin, and Pycnogenol antioxidant serum. So bad you couldn't pay me to give it more time. I don't drink alcohol, coffee etc. EVER. I read exactly how to use these products, that just a few drops is all you need so as NOT to overuse it and leave skin too oily and overwhelmed. I'm really healthy and followed rules, so this product usage being the only thing different I was doing, I can only imagine the ingredients are so cheap and therefore most likely toxic. It's absolutely impossible for a line this cheap to be effective because it costs more money to ship than the product costs itself, let alone marketing costs, shelf real estate costs etc. They'd be losing money hand over fist if they put any chemistry that actually worked in there. It's just absolutely GENIUS marketing because people are suckers for product labels with percentages listed on them. 20 years of getting facials and trying 60 different skin care lines, this is an unavoidable fact. Products absolutely HAVE to be professional grade, organic and chirally corrected to be interpreted by the skin in a super effective and peaceful way. Legally unprofessional products aren't allowed to use un-buffered high percentages and advanced delivery vehicles so the exciting percentages you're seeing are actually buffered so it's not as intense as you think they'd be. I have very difficult skin so I've learned a thing or 2. I thought The Ordinary would be a great way to afford skin care through Covid but OH. MY. God. my skin looked worse so no was the answer to that. I just wrote this all out and remembered I ordered this from The Ordinary's website, not Ulta, but I am a verified buyer.
Reviewed by 414 customers Good but small 4
B from California
First off, make sure you are using according to directions because it won't work the same if you don't & it is different from regular facial cleansers. Also, give it a fair chance, continue use for a while to ensure it works/doesn't.
I have struggled with adult cystic acne for so long, while I've gone through a lot of products that temporarily help or will barely help, this product has been life changing within a month of being in my life. When I first started use it made my skin clear up but then made it break out a few times(hormones were higher during this time too, so it could've been affected by that), and now is back on track of being so clear. I immediately noticed a difference in the texture of my skin when using this in combination with the moisturizer. It feels like the oil cleanser really gets into my pores and cleans them out, which has helped reduce the size of pores and made me have less blackheads. Overall I love this, but I wish it came in a larger size bottle because it is so inconveniently small.
This product is amazing! I have multiple chemical allergies. 5
Lisa, RN, BSN from Scottsville, KY
Best product ever used on my facial skin. Feels like silk after the 1st wash. I have multiple chemical allergies and I can use this entire line which is great for me!! The ordinary products are reasonably priced very affordable for anyone! Please don't ever stop making these products!!!!!!!! LOVE/LOVE/LOVE!!!!!!!!!!!!!!!
Love this as my first cleanse 5
Mel from Phoenix, AZ
after some time of using this incorrectly and hating it, I read the packaging... my life has changed. Highly recommend using this as a first cleanse, so gentle!!!
AWESOME cleanser, TINY size 4
Brittnie from Chicago Suburbs
I love love love this cleanser! It's like a face wash and cleansing balm in one. My only gripe is the bottle only lasts you like 2 weeks, mine is already running low.. Please make a bigger size!
I was doing it wrong at first 5
Tiger from USA
So I made the mistake of wetting my face first before using this. Big mistake! I also tried of adding water to this to lather first before applying to my face! Same big mistake!
It only works to remove oil, makeup, and sunscreen when used straight (no water) and applied to a dry face. After application and smoothing it everywhere, only then add water to emulsify and rinse! It comes off SO easily and rinses completely clean, fast! Just like that!
It leaves my combination skin clean, soft, and not stripped. It is not irritating at all and I appreciate that it's fragrance free since I'm sensitive to fragrance.
It does not sting my eyes unless I'm dumb and actually get product INTO my eye. I see that as a "me" problem, not a product problem.
Anyway this stuff is great. Just read the directions and don't make the same mistakes I did. Lol
Grear for double cleansing! 5
Tiffany M from Detroit MI
Okay, so as an everyday cleanser I would not reccomend--unless you wear make up every day. This product is amazing at taking make up off. I use this in a double cleasning routine. So use the squalene cleanser for make up remover, followed by my favorite cleanser.
The Best for Oily/open pored AND sensitive to bubbles 5
Nettie Noo from South Carolina
I am traditionally oily, open pored, pored get clogged up very easily. I'm also quite sensitive to foaming face washes and cleansers it makes my top layer of skin all leathery and it chaps peels like I have wind burn!
This is a good solution for me. Be careful y'all the directions are to apply to a dry face then wash off it's different. Leaves my skin soft, supple, and I only have to use like less than a pea sized amount to completely clean my face.
Great clenser super affordable 5
Jojo from Las Vegas
Love this product! It's a cream cleanser that becomes oil like. Comes completely off with a nice rinse. Don't leave your skin super tight and dry.
Love this product! 5
Crissy from Chicago, IL
This by far has been my favorite cleanser for all makeup removal. Melts it away without having to rub. Hydrating and leaves skin soft. Best to massage onto dry face. No animal testing amd no fragrance. This is great as I can be sensitive to many products.
Great oil based cleanser 5
Tor from Sacramento
I first started using this as the first cleanser in my double cleansing routine. If you follow the directions it works amazingly. You rub it in your fingers until it softens more into an oil consistency (literally only takes like 5-8 seconds) and then massage into your face. if you have dry skin like me, it'll feel "thick" i guess is how i'd describe it (because there isn't oils on your skin that help it slip around on your face, unlike if you had oily skin, this will feel normal and slip and slide around) and that "thickness" may feel uncomfortable to some people but it gets the job done and once rinsed off with water, it leaves even my dry skin feeling good. I think it's a really good balm/oil cleanser however having said that, I wouldn't use it everyday. It's a tiny bottle,like a a travel size, so I use this when traveling and use a different daily oil cleanser now.
Great Cleanser 5
Alexa from IL
I really enjoyed this cleanser! It was so gentle yet effective and my sensitive skin and it left my skin feeling amazing. The only drawback is that you don't get a lot of product.
I love this product 5
Serenity from Fresno Ca
This product is amazing I replay recommend it to other people.
I'd buy again 4
Cocogalaxi from Tennessee
This product has an excellent price point although I do think that there should be more product in the tube. Does very well at removing dirt and makeup, I'm just not too fond of its consistency I guess bc I'm so used to using foaming washes. Overall it does its job and gets my face clean, so I would purchase it again.
such a gentle cleanse 5
Danu from Texas
I'm oily skin and this cleanse is so gentle and moisturizing it helps me to control my oiliness
Good at cleaning 4
Elxis from NJ
If you have make up on I suggest to remove the make up first, but this is a very light cleanser.
Favorite Cleanser for great price 5
Momo from NY
Cleanses face well. After using this, I used a stronger cleanser from DE to make sure sunblock was completely off and it was 😊.
I'll continue to use this effective and gentler cleanser. But wish it came in a larger size. It's quite small
Absolutely LOVE! 5
Toni from Michigan
Best face wash for me!! Squalane is the ingredient that my skin loves. Non oily, no breakouts..good for aging skin. Important, massage into dry skin, do not pre-wet with water. This cleanser does not bubble or lather. This is so naturally hydrating without oiliness. I apply ordinary squalane after moisturizer.
Major breakouts 2
aleebearcx from Washington
I loved using this at first, cleaned my face without stripping it and made it feel smooth and soft. After a few days of using it, my face started breaking out all over my cheeks bad. I have acne prone skin so that could be why it had this effect on me. I suggest if you have acne prone skin to just be careful using this product, it could break you out.
Super Gentile 5
Bailee from Quincy, IL
This is super great. It's super gentle and has basic natural ingredients that make my face feel super clean and smooth.
I NEED A BIGGER BOTTLE OPTION! 4
Jess from Permian basin - TX
I love this cleanser! It's so different from anything I have ever used in the past, and I typically would hate something like this, but I just ordered my second tube.
I read previous reviews - and based upon their experiences, I rub the cleanser between my hands for what seems like too long, but after about 15-30 seconds, my hands get very slick and it smooths so well onto my skin. It also slides off with water instantly.
I have been so impressed with The Ordinary brand and I will continue to purchase their products (lactic acid, squalane, and caffeine products have been great as well!); however, my only complaint is that the cleanser size is just not adequate. I feel like this should be a travel size.
With the products that have the dropper tops, these will last me so much longer than the cleanser. I guesstimate that I will only buy the dropper items every 2-4 months, while I need to buy the cleanser every month, if not even before the month is over.
Despite the size not being big enough, I absolutely will continue to buy this product. It has done so well with my, typically, sensitive skin.
Not bad 3
Lauren20 from Illinois
This is definitely for use of removing any makeup, sunblock, or other things on the face. I use this as a first step in cleansing and always follow with another cleanse because it is oily. Would not recommend alone as a single cleanser but rather as your first cleanse in a double cleanse routine. It does the job, however, it takes a lot of product to get make up off. It also doesn't melt like a lot of other cleansers in this category, I do like this and it works especially if you're looking for something cheap. I recommend if you need something cost effective, otherwise there is better things out there.
Love love 5
Kamzam from Vancouver Washington
Best face cleanser and makeup remover I've ever had.
Great to break down makeup 4
Ren from Florida
I really like this cleanser only to break down my makeup. I like how the cream consistency transforms into and oil when working it on my face,I however do not like this to normally wash my face with days without makeup. I do not feel like it's gets my skin clean and leaves a weird feeling on my skin afterwards.
Love This Face Wash 5
Aly from California
Love that this takes all of my makeup off and it gentle on my skin. My skin feels great when I use it! It has also has helped with my acne.
Great cleanser 5
Maisy from Florence
I have normal to dry skin and the winter cold is very drying to my skin. This cleanser gently takes off makeup and doesn't leave your skin dry. A little goes a long way. Very affordable and after just a week, I noticed that my skin is very smooth and well hydrated. I will be staying with this brand.
