Product Reviews Rated 4.12 out of 5 stars
427 Reviews
Most Helpful Positive Review The Most Amazing Cleanser I've Ever Used in My Life! I am so blown away by the cleanser I can't even put it into words. I have struggled with adult acne, redness, irritation, dryness, & overall dull skin for several years now. When I say this cleanser changed everything, I mean it. Prior to using this I've been on a strict skincare regiment which includes two cleansers, three serums, and two moisturizers. Since I began using this cleanser my skin has done a total 180. No more breakouts, the ones I had are gone, no more redness, no more dry, dull skin. My face is just so healthy & glowing! This stuff removes my makeup so easily (powder foundation, two coats of mascara, bronzer, brow gel, & eye shadow) & my skin never feels right or dry afterwards. I cannot believe the price either, it's 1000% worth it!
Most Helpful Critical Review I would not buy this product again There's not much great about it. You get about $4 worth of cleanser which is logistically frustrating. My skin looked worse after 5 days of using Squalane Cleanser, Alpha Arbutin, and Pycnogenol antioxidant serum. So bad you couldn't pay me to give it more time. I don't drink alcohol, coffee etc. EVER. I read exactly how to use these products, that just a few drops is all you need so as NOT to overuse it and leave skin too oily and overwhelmed. I'm really healthy and followed rules, so this product usage being the only thing different I was doing, I can only imagine the ingredients are so cheap and therefore most likely toxic. It's absolutely impossible for a line this cheap to be effective because it costs more money to ship than the product costs itself, let alone marketing costs, shelf real estate costs etc. They'd be losing money hand over fist if they put any chemistry that actually worked in there. It's just absolutely GENIUS marketing because people are suckers for product labels with percentages listed on them. 20 years of getting facials and trying 60 different skin care lines, this is an unavoidable fact. Products absolutely HAVE to be professional grade, organic and chirally corrected to be interpreted by the skin in a super effective and peaceful way. Legally unprofessional products aren't allowed to use un-buffered high percentages and advanced delivery vehicles so the exciting percentages you're seeing are actually buffered so it's not as intense as you think they'd be. I have very difficult skin so I've learned a thing or 2. I thought The Ordinary would be a great way to afford skin care through Covid but OH. MY. God. my skin looked worse so no was the answer to that. I just wrote this all out and remembered I ordered this from The Ordinary's website, not Ulta, but I am a verified buyer.
Reviewed by 427 customers works really well 5
luna from gurnee
I've only been using this cleanser for a few days now and my skin is already so so so much better, the texture has improved and its already helping with my adult acne and pore size! will definitely be buying again
Love this face wash 5
Brynner from Norfolk, Ny
Love how it makes my face feel clean and soft
LOVE 5
Kd from MA
I've been using this cleanser as my first step, and I love it! I have re-purchased this product 4 times! Really helps with my dry acne prone skin!
a must have 5
Alea from Williamsburg, KY
I've been using this cleanser since August 2020 along with a few other The Ordinary products. It melts makeup right off and cleans deep. there's a reason I haven't felt the need to try anything else. huge difference in my skin. 10/10
I can't get enough 5
Dunn from NWA
I will say, I'm not a heavy make up wearer. So I can't really speak for those who are. But for me, this cleanser is awesome. I basically massage my face while I'm cleansing. I didn't understand why you did it on a dry face but now I love it. I give it 5 thumbs up.
Best face wash I own 5
Jennnnnnnnnnnnnnnnnn from Denver, CO
I love this face wash! It was recommended by a friend, I work in healthcare and since the pandemic hit maskne and chin and nose blackheads have made a comeback like I'm 14 again. I've been using the Murad anti aging anti acne cleanser for months as that was the only thing that seemed to help, but at ~$40 it was too pricey for me to want to use twice daily. This is the perfect face wash!! It is weird at first since it doesn't lather, but my skin feels SO clean and smooth when I'm done. I've even noticed my blackheads and pores appearing smaller!
Made my skin break out :( 3
Alicia from New York
I really wanted to like this product, as I've heard good things about The Ordinary, but it made me breakout around the sides of my face and along my chin - I'm talking like deep acne, not whiteheads - and I generally have pretty clear skin.
Weird rash 2
Abby from Morgantown, WV
I liked this originally and that it could both remove my makeup and cleanse with a 5.5 pH at the same time, but I noticed I was getting some very small bumps and lots of redness around my nostrils and the creases in my nose. I thought it was sebhorreic dermatitis, but after more snooping and it getting worse, it turned out to be perioral dermatitis. I had to completely stop my skincare for about two weeks and put diaper cream (yes...) on that area to make it go away, and I still have some patches that haven't gone away. I'm not sure if this caused it, but it definitely exacerbated it - my redness was always so out of control after using this cleanser, and no other product has given me this reaction before. Won't be using again.
Excellent make-up remover, so much better than a makeup wipe 5
Hunter from Green Bay, WI
I have oily/combination skin. I use this as a makeup remover and follow it up with my normal cleanse, tone, and moisturize. Works excellent! No make up left on my skin after, and so much more gentle than using a makeup wipe!
I would buy this cleanser over and over! 5
Caroline LeC from Williamsport, PA
Use sparingly. Test patch first. work up to twice a day. The Ordinary line is so affordable! But check the website bc it tells what products you can use together! Every product is concentrated.
I would most likely buy this product again 4
jenna from Pheonix, AZ
how to use: apply to hands and rub in until it is an oil, then apply to dry skin then wash like normal. honestly its simple but i wash my face in the shower and i forget to keep my face dry first so i dont get the full affect. kind of strange but ill live. i have been seeing smoother skin, but im not sure if its from this product specifically. for this product just go for it its affordable and works pretty well.
Great for make up removal each night!! 5
Rachel the marketer from Charlotte, NC
I use this as my makeup remover each day and it has made my skin so soft and smooth. Would highly recommend!
it's okay 2
abs from birmingham al
works okay but doesn't work well for combination skin works better for dry skin in my opinion
Good but small 4
B from California
First off, make sure you are using according to directions because it won't work the same if you don't & it is different from regular facial cleansers. Also, give it a fair chance, continue use for a while to ensure it works/doesn't.
I have struggled with adult cystic acne for so long, while I've gone through a lot of products that temporarily help or will barely help, this product has been life changing within a month of being in my life. When I first started use it made my skin clear up but then made it break out a few times(hormones were higher during this time too, so it could've been affected by that), and now is back on track of being so clear. I immediately noticed a difference in the texture of my skin when using this in combination with the moisturizer. It feels like the oil cleanser really gets into my pores and cleans them out, which has helped reduce the size of pores and made me have less blackheads. Overall I love this, but I wish it came in a larger size bottle because it is so inconveniently small.
This product is amazing! I have multiple chemical allergies. 5
Lisa, RN, BSN from Scottsville, KY
Best product ever used on my facial skin. Feels like silk after the 1st wash. I have multiple chemical allergies and I can use this entire line which is great for me!! The ordinary products are reasonably priced very affordable for anyone! Please don't ever stop making these products!!!!!!!! LOVE/LOVE/LOVE!!!!!!!!!!!!!!!
Love this as my first cleanse 5
Mel from Phoenix, AZ
after some time of using this incorrectly and hating it, I read the packaging... my life has changed. Highly recommend using this as a first cleanse, so gentle!!!
AWESOME cleanser, TINY size 4
Brittnie from Chicago Suburbs
I love love love this cleanser! It's like a face wash and cleansing balm in one. My only gripe is the bottle only lasts you like 2 weeks, mine is already running low.. Please make a bigger size!
I was doing it wrong at first 5
Tiger from USA
So I made the mistake of wetting my face first before using this. Big mistake! I also tried of adding water to this to lather first before applying to my face! Same big mistake!
It only works to remove oil, makeup, and sunscreen when used straight (no water) and applied to a dry face. After application and smoothing it everywhere, only then add water to emulsify and rinse! It comes off SO easily and rinses completely clean, fast! Just like that!
It leaves my combination skin clean, soft, and not stripped. It is not irritating at all and I appreciate that it's fragrance free since I'm sensitive to fragrance.
It does not sting my eyes unless I'm dumb and actually get product INTO my eye. I see that as a "me" problem, not a product problem.
Anyway this stuff is great. Just read the directions and don't make the same mistakes I did. Lol
Grear for double cleansing! 5
Tiffany M from Detroit MI
Okay, so as an everyday cleanser I would not reccomend--unless you wear make up every day. This product is amazing at taking make up off. I use this in a double cleasning routine. So use the squalene cleanser for make up remover, followed by my favorite cleanser.
The Best for Oily/open pored AND sensitive to bubbles 5
Nettie Noo from South Carolina
I am traditionally oily, open pored, pored get clogged up very easily. I'm also quite sensitive to foaming face washes and cleansers it makes my top layer of skin all leathery and it chaps peels like I have wind burn!
This is a good solution for me. Be careful y'all the directions are to apply to a dry face then wash off it's different. Leaves my skin soft, supple, and I only have to use like less than a pea sized amount to completely clean my face.
Great clenser super affordable 5
Jojo from Las Vegas
Love this product! It's a cream cleanser that becomes oil like. Comes completely off with a nice rinse. Don't leave your skin super tight and dry.
Love this product! 5
Crissy from Chicago, IL
This by far has been my favorite cleanser for all makeup removal. Melts it away without having to rub. Hydrating and leaves skin soft. Best to massage onto dry face. No animal testing amd no fragrance. This is great as I can be sensitive to many products.
Great oil based cleanser 5
Tor from Sacramento
I first started using this as the first cleanser in my double cleansing routine. If you follow the directions it works amazingly. You rub it in your fingers until it softens more into an oil consistency (literally only takes like 5-8 seconds) and then massage into your face. if you have dry skin like me, it'll feel "thick" i guess is how i'd describe it (because there isn't oils on your skin that help it slip around on your face, unlike if you had oily skin, this will feel normal and slip and slide around) and that "thickness" may feel uncomfortable to some people but it gets the job done and once rinsed off with water, it leaves even my dry skin feeling good. I think it's a really good balm/oil cleanser however having said that, I wouldn't use it everyday. It's a tiny bottle,like a a travel size, so I use this when traveling and use a different daily oil cleanser now.
Great Cleanser 5
Alexa from IL
I really enjoyed this cleanser! It was so gentle yet effective and my sensitive skin and it left my skin feeling amazing. The only drawback is that you don't get a lot of product.
I love this product 5
Serenity from Fresno Ca
This product is amazing I replay recommend it to other people.