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Highlights
Summary
ELEMIS Pro-Collagen Cleansing Balm is a 3-in-1 melting cleanser that easily removes makeup, daily visible pollutants and impurities for a soft and glowing complexion.
Benefits
- This No.1 best-selling cleanser now features an indulgent aromatic blend of juicy Black Cherry and comforting Almond and Vanilla.
- 3 textures in 1: Nourishing balm melts into a makeup removing cleansing oil upon with the warmth of your skin, then transforms into a hydrating cleansing milk with water.
- Effortlessly removes long-wear makeup.
- Infused with a trio of nourishing plant oils, including Elderberry, Optimega™ and Bee Friendly Starflower oil for hydrated, and glowing skin.
- Washes away daily grime, excess oil and damaging surface pollutants for radiant, healthy skin.
- Leaves skin feeling clean, soothed, and supremely soft.
- From our Spa to your home - Invigorate the senses whilst you cleanse
- Doubles as a face mask for an ultimate boost of hydration and skin smoothing.
Research Results
- Clinically proven to remove long-wear & waterproof makeup.*
- Clinically proven 24-hour skin barrier support.*
- *Independent Clinical Trial 2024.
Key Ingredients
- Starflower Oil: AKA Borage Seed Oil - the richest natural source of Gamma Linolenic Acid (GLA), which maintains skin metabolism for healthy skin. Helps smooth, soften, and nourish skin. Grown and pressed in the UK.
- Elderberry Oil: An antioxidant with high levels of fatty acids and micronutrients that are key to healthy skin.
- Optimega™ Oil: A carefully balanced blend of pressed Wheatgerm and Oat oils helps reduce trans-epidermal water loss (TEWL), so skin stays hydrated even after cleansing.
Item 2639127
Use daily as a cleanser or weekly as a nourishing facial mask.
STEP 1 : Warm an almond-sized amount of the balm into the skin, massaging over the face, neck and décolleté with light circular movements, melting the balm into an oil.
STEP 2: Dampen fingertips and continue to massage so that the oil emulsifies into a milk.
STEP 3: Either rinse off with water or remove with a cleansing cloth.
For a weekly nourishing mask, leave on for 10-15 minutes.
Prunus Amygdalus Dulcis (Sweet Almond) Oil, Caprylic/Capric Triglyceride, PEG-6 Caprylic/Capric Glycerides, PEG-8 Beeswax, Cetearyl Alcohol, Sorbitan Stearate, Sambucus Nigra Oil, PEG-60 Almond Glycerides, Fragrance (Parfum), Silica, Avena Sativa (Oat) Kernel Oil, Triticum Vulgare (Wheat) Germ Oil, Butyrospermum Parkii (Shea) Butter, Citrus Aurantium Dulcis (Orange) Peel Wax, Glycerin, Lecithin, Borago Officinalis Seed Oil, Phenoxyethanol, Cocos Nucifera (Coconut) Oil, Acacia Decurrens Flower Wax, Rosa Damascena Flower Wax, Linalool, Tocopherol, Eugenia Caryophyllus (Clove) Leaf Oil, Eugenol, Cocoyl Hydrolyzed Collagen, Limonene, Citrus Aurantium Bergamia (Bergamot) Fruit Oil, Pogostemon Cablin Oil, Aqua/Water/Eau, Simmondsia Chinensis (Jojoba) Seed Oil, Coumarin, Cananga Odorata Flower Oil, Cinnamomum Zeylanicum Leaf Oil, Citrus Aurantium Dulcis (Orange) Peel Oil, Citrus Nobilis (Mandarin Orange) Peel Oil, Geraniol, Amyris Balsamifera Bark Oil, Padina Pavonica Thallus Extract, Citral, Benzyl Benzoate.
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Questions
Ask a QuestionQ&A
Showing 4 out of 4 Questions
- Q
Mine just arrived today and the jar did not have a seal of any kind. Is this normal?
- Asked by Liz
- Official Answer By ELEMIS - Brand EngageHi there! Yes, this is normal - our goal is to provide safe and effective packaging that offers the best customer experience while minimizing any environmental impact where possible.Was this answer helpful to you
- Q
Hello, What is the size of this product, as it's not listed in the detail that I can easily see.
- Asked by Moss
- Official Answer By ELEMIS - Brand EngageHi there! This is our 3.5 oz size.Was this answer helpful to you
- Q
Is this something a person with combination or oily skin can use
- Asked by Sherry
- Official Answer By ELEMIS - Brand EngageHi there! Cleansing balm is suitable for all skin types with skin compatible natural oils. For optimal results ensure you follow the recommended application - apply to dry skin, massage, add water to change into a rich milky texture and remove with a clean wet washcloth. We recommend double cleansing, and follow with a treatment facial wash like Dynamic Resurfacing Facial Wash.Was this answer helpful to you
- Q
How many grams is the jar?
- Asked by Zaina
- Official Answer By ELEMIS - Brand EngageThis size is 100g.Was this answer helpful to you
Reviews
Write A REVIEWReview Snapshot
by PowerReviews
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Most Helpful Positive Review
Skin is so soft
I dont write reviews too often,so when I do,its because a product stood out to me! I receive the Elemis Pro-Collagen Cleansing Balm as a sample,so I wasn't really familiar with this product. I used it as directed and I was immediately impressed with the results,my skin was left so soft,and dewy look...
Most Helpful Critical Review
They must be paying people for reviews.
There is no way the reviews on this website are legitimate. This product is absolutely horrible. It does NOT remove makeup as advertised. It also has a strange smell to it. I reached out to customer support to see if they had any recommendations and they told me that this is not intended to remove e...
1094 results
Spa in a jar!
If you're looking for a cleansing balm that feels indulgent, smells like a spa in a jar, and melts away makeup while delivering hydration, the Pro-Collagen Black Cherry Cleansing Balm is a standout. It's particularly well-suited for dryer or mature skin types, and anyone who enjoys fragrance-rich skincare experiences. However, if you're sensitive to scent, have oily or acne-prone skin, or prefer a cleanser that rinses completely residue‑free, you may want to patch-test first or explore fragrance‑free or lighter alternatives. Gifted by Elemis beauty
Luxurious cleansing balm
As someone who absolutely loves a good double cleanse, I was beyond excited to try this Pro Collagen Black Cherry Cleansing Balm from Elemis. I've used many of their skincare products in the past and have always had beautiful results. The cleansing balm was no exception! This luxuriously, rich cleansing balm smells absolutely divine featuring notes of dark cherry, almond and vanilla. The texture is ultra creamy and it almost melts as you massage the balm into your skin. I love using this to remove my makeup prior to cleansing with a traditional gel based cleanser. The product is concentrated so only a little is needed and it rinses wonderfully, leaving my skin looking and feeling moisturized, clean and soft. Gifted by Elemis in exchange for my honest review.

Leave the skin soft
This cleansing balm melts away all my makeup and leaves my skin feeling super soft and hydrated. It's rich but doesn't feel greasy, and my skin always feels clean and nourished after using it. Gifted by elemis

Love it!
I have a combination skin type that leans towards more oily. I've found the solution to cleansing my skin and removing all the sebum build up and oil residue. When I apply it to my skin I love that it goes from a balmy oil to a milky smooth texture that lathers into my skin. It leaves my skin feeling soft, hydrated, and clean after every wash! It feels like I am doing a spa treatment after every use. Gifted by elemis

Smells wonderful!!
Received a sample of this in my recent ULTA order & tried it that night. It smells wonderful & my face felt soft after using it. I ended up order a jar that night! The smell reminds me of walking into a Spencer's Gift store when I was younger & it smelled like cherry incense (but not as strong)!