Rated 4.34 out of 5 stars
Most Helpful Positive Review Great AHA Light Exfoliating Serum
Overall, this is a great product! I've never used any acids in my skincare routine as I'm still very young, but I thought I would give this a try as lactic acid is a "nicer" AHA molecule which isn't as irritating. My skin isn't very sensitive to most products and I had no reaction to this as well. But after using it a couple times I started to get a bit tingly in the areas I put it in, but after putting on face lotion is goes away. Since I have combination skin I use this on my cheeks and The Ordinary Salicylic Acid 2% on my T-zone. My skin is smoother; however, I will be honest and say that I don't see a terribly obvious difference but that's because I didn't have any scars or hyperpigmentation on my cheeks. I think it's a great light exfoliator to try if you want to get into the use of acids. The main reason I got this was to slowly move up to The Ordinary AHA + BHA Peeling Serum which is pretty strong and this is a great starting point! The HA also really helps because my skin doesn't dry out from it although my cheeks did have dry patches the first week I used this. This is also a great exfoliator to prep the skin for the intake of other products and I also only use this at night as it can make your skin more susceptible to sunlight. Also, when I first started using this I used it every other day to get my face used to the acid and then after a week or two I started to use it daily every night. A little goes a long way and patience is key!
Most Helpful Critical Review Didn't work for me
I love The Ordinary and their products. I've tried the Niacinimide + Zinc serum, moisturizer, AHA BHA peel, Azelaic acid, and Hyaluronic acid serum and have had great results with each and no irritation.
My acne, however, has gotten worse over the past couple months and I wanted to give something new a try, and I've read about people having success with this product. I used it as directed for a month, and it made my breakouts so bad and so much worse. I know the skin purges, but it seemed like there was no end in sight. I normally have cystic hormonal acne along my jawline and chin, and maybe one to three breakouts a week, with maybe one really bad cyst a week. But this product created so many cysts so quickly and it was just too painful and annoying to deal with, especially since they didn't seem to heal very quickly. I swear the one breakout lasted the whole month and only went away once I stopped using the product about a week ago.
I'm sure this product can work for other skin types, but for me, it definitely made the problem worse and I wanted to share that experience. I'm still glad I tried it, but for now I'll be going back to my old routine while I research new products. (And my skin has already cleared away much after being off the product!!!) Maybe I should've started with the 5% solution, but I do not typically have sensitive skin and I've tolerated acid in the past, so I went with the higher concentration.
Good luck if you try this product and I hope it works better for you than it did for me!
Reviewed by 263 customers MADE ME BREAKOUT
Ally from Alabama
I ignored all of the negative comments when researching this product, but I should not have! I get the occasional pimple here and there, but this gave me acne I've never had before.. seemed to clog my pores. I love the Ordinary's other products I have tried, but I would steer clear of this one
Great, not what I bought it for.
Ari from Arizona
I bought this to help with my dry acne prone skin, It doesn't do much for acne. It does WONDERS for making my skin look healthy, bright, and toned though. I think this would be an anti aging holy grail!!
lol idk from ha
i love this stuff! i have some of the most sensitive skin ever and i was skeptical but it's helped so much. i did make the mistake of using it every night and not diluting it but we all have trials and errors that work best for us. i've recommend this to all my friends and the ones that's tried it love it just as much as i do!
I'm pretty sure i'll buy this again
jenna from Chandler, AZ
I wash my face with squalane cleanser, then apply this. The first time i used it it burned quite a bit (it felt like the red mask the ordinary sells sorry i dont remember the name) but the second night it tingled just a bit. When you first use it it might burn/tingle but that is normal so dont worry. i use this once a night or every other night. stay consistent with it or it wont work AS well based off of me. for people with sensitive skin go with the 5%. for the price it is really good so just try it and if it burns give it to a friend maybe? i like it though.
Makes me so glowy!
A from Oklahoma
This stuff has helped my skin so much
believe the hype
middle age mom from mn
I use it nightly with no irritation. Skin feels smoother. I'm also using on tops of hands, which is where i notice the most change-smoother skin and disappearing dark spots.
Felt a difference after my first use
HyramLover69 from 1738 fatass ave
I didn't do a patch test because we take risk over here. The product was really good on my sensitive skin and it works amazingly. I tried the glycolic acid toner but that broke me out so i tried this and this worked really well i would recommend.
mads from missouri
i was apprehensive at first because my skin is super sensitive and dry but this is my new holy grail product! it softens my skin and gives me such a beautiful glow!
kk from UT
This product is amazing. I was surprised by how well it exfoliated my skin the first time I used it. I had never used a chemical exfoliant before but now I am sold. I have extremely sensitive skin so I was nervous using it but I did a patch test before hand and it did not irritate my skin at all.
i really recommend this for red skin
sadie from la
i have dry and red skin. this product totally helped calm my skin without drying it out to much. this product can be harsh so i recommend only using it at night. i also recommend wearing sunscreen the first week or two u use this product because it helps protect ur skin in the sun.
Caitlin from Chicago IL
Really like it
I love this stuff
Anna from Springfield
Using this a couple nights a week makes my skin so smooth and glowy. I love it
I will not buy again
V from NY
I love the ordinary I have other serums a mask and a moisturizer I absolutely love but this one made me break out like crazy and I got rashes as well. Before using the product I did a test on my hand and I didn't get a reaction but my face burned and was irritated for days
Love Love Love
Mama I from NW Indiana
The ordinary products are amazing! I tried this one because of the ratings and they were not wrong! I don't use everyday but about 3-4 times a week and I've noticed such a difference in my skin!
Made me breakout
Chloe from Ohio
I was excited to try this product after all the good reviews but it gave me acne I've never had before.
Skin pre med from NYC
To preface, I have combination skin and I'm prone to zits and blackheads. Before this year I never used to use acids but thanks to being home 24/7 I had time to research and refine my skincare routine. This is my second go with lactic acid, I started with the 5% first to see how my skin would react. I recommend anyone starting with acids for the first time use something gentler and work your way up to the 10%.
When I first started using the 10% there was stinging the first couple of days but after a while it went away. With lactic acid my skin was soft, smooth, and even. I use it at night (bc acids can make your skin sensitive to uv rays), after cleansing and before moisturizing.
Definitely do your research THROUGHLY before purchasing any product for the first time, and start low before going high.
Makes your skin smooth
LitEmUp420 from West Virginia
I really like this product. I do not have sensitive skin so it may be different with people who do, but I never had a rash or anything come up. It just made my skin super smooth.
WHOLELOTTARED ;) from Wisconsin
My skin is a weird mixture of normal to dry. My cheeks are dry and the rest of my face is fine. I was already using the ordinary toner, but I wanted to switch over to a stronger solution for my skin. In the end, it burned and put a whole mess in my face. May work for other skin types, but just not mine!
Great price and quality
Tara M from State College, Pa
I use w a few others before moisturizer and primer.
BostonGirl8 from Boston MA
Disclosure: I had heard about this line before, but really only purhased because I needed something in this price range to get free shipping. I really didn't think it would do anything, but figured I didn't have much to lose!
I have been using it for a few weeks on both lower legs, the weird thing is that both legs have a few really stubborn ingrown hairs on the inside shins and dry skin around the knees that nothing has worked on (dry brushing, Lactic acid moisturizers, etc). After showering, I apply this on both lower legs, let it dry and go on with my day (NOT after shaving, however). I noticed one dry/darker patch of skin under my knee flake off (YAY!!!) and am going to get another bottle. This stuff is amazing - big results at a tiny price.
alisa from st. louis
broke me out so bad all over my face !!
Not for sensitive skin!
BeautyAddict from Virginia
I have sensitive skin and as soon as I put this on my face it started to burn.
Frances from TX
I like it it works really well the only thing i dont like is how runny it is its like water
Cleared my skin
Smaller pores from Fort Worth
It took about a week for the product to fully work. I had my doubts and at first I had some out of the norm breakouts. I have an oily t-zone and most breakouts happen on my chin and nose. I also have noticeable pores on my nose and I feel my pores are visibly smaller. Trust the process and give it about a week to work! I did feel some tingling so work your way up with the amount you apply
Horrible face rash
Skincarejunkie123 from Raleigh
Let me start by saying I never leave reviews but I felt like I had to with this product!! So I can't be 100% sure this is what caused my rash. I've used this before and had no issues and I really liked it for my dry flakey skin. I'm not really sensitive like I don't have issues with sensitive skin but I used it and less than 10 minutes later I could feel my face getting hot and then next thing you know red splotches started coming up on my face until eventually my entire face was bright red SUPER hot to the touch, itchy and swollen! Thank God I worked in derm for 2+ years and knew what to do to treat my face but it's crazy I wish I could insert pictures! Please use this with caution and PATCH TEST IT before you actually start using it all over your face! Pick an area behind your ear or neck the skin on your body is not as delicate and is not likely to react.