Rated 4.45 out of 5 stars
Most Helpful Positive Review Best Purchase Ever
I received the travel size as a gift and I absolutely fell in love with it. I went back and bought the full size in the store. Although it is more expensive than a drugstore brand cleanser, you get much more and it actually works. This product is a miracle worker. I am a teenager and I used to seriously break out and now I have not had a single breakout since I started using this cleanser. I saw amazing results after only a few days. If I was only allowed to use one cleanser for the rest of my life I would hands down choose this one.
Most Helpful Critical Review Parabens!!!
Did not realize this product would be full of parabens when I ordered it! There were multiple parabens listed in the ingredients list on the container, however, the website didn't list them in the ingredients. Very frustrated about this. $20 down the drain. Not sure I will purchase anything else from Kiehl's if I can't be sure of whether it has parabens before I place my order!
Reviewed by 346 customers Finally found a good cleanser
B from Michigan
I've tried several cleansers & this has been the best yet. My husband and I both use it and love how clean our faces feel. We both have sensitive combo skin. Like the other reviews say; A LITTLE goes a long way!
This face wash is heaven in a bottle
emily123 from Little Rock, Arkansas
This face wash is magical. It feels so soft and is such an amazing experience. It really gives me a reason to wake up and take a shower. I wish I was kidding when I say I look forward fo washing my face just because of this product. It feels so nice and leaves my face feeling so clean and soft afterwards. I have somewhat sensitive skin and it is gentle. 10/10 recommend and was honestly confused that I haven't ever heard of it before this. I tried it because I needed a new gentle face wash and love Kiehl's already because their chapstick is life-changing.
Some small acne
Ambie from Joliet
So I've been using this stuff for a few months and I love it BUT I'm not sure if I should keep using it because I see some small acne on my face and idk if it's from this or the moisturizer stuff I use afterwards
A little goes a long way
Willow from Clearwater FL
I received this cleanser as a free sample when I bought another Kiehl product. I absolutely love this cleanser. A pea sized amount really lathers up and doesn't strip my skin like other cleansers have. I like the fact that a little goes a long way, so this tube will probably last about a year.
No Seal on it
Corina from undisclosed
I received this product and I am afraid to use it because there wasn't a seal on it.
great from Leesburg, VA
Love this. It's gentle on my skin, and I've seen such an improvement in my pores.
Amazing product, HORRIBLE packaging
phillyphilly from Philadelphia, PA
I love this facial cleanser but the packaging is awful. I lost at least 1/3 of the product due to it leaking everywhere, which is a bummer, because it works really well. I have oily skin and it gets it squeaky clean without irritating it. Please, please, please fix the packaging so I feel good about ordering it again. Maybe a pump?
My favorite cleanser.
Demarta from Austin tx
Lasts forever because a little goes a long way. Love this for gentle cleansing and non drying.
L from Orlando
A little goes a long way! Removes make up easily love this product
would not buy again
Batting Lashes from Phoenix
Very drying for my sensitive skin
Forever my favorite
Stacia from Gilbert, AZ
I have been using this stuff for years. I love the texture and consistency of this product and you only need a little bit. My skin is super sensitive, but this product is very cleansing without being drying or irritating.
I would by this product again.
Martha. from Kalispell, Mt.
I use this product in the morning and at night. it makes my skin feel softer.
Can't notice any results
Joe from Los Angeles
Can't tell if it works. Face looks/feels the same
It did not work for my sensitive skin
SweePea from Phoenix
This product has a strong smell and it irritated my sensitive skin by drying it out. This was a surprise, as I have other Kiehl's products that are great. It may work well for people who have normal, oily or non-sensitive skin.
The Cap Needed to Be Redesigned
MC111 from New York, NY
I love this product because it won't make my skin too dry after washing. But the cap design needed to be improved. It leaked a few times even I am sure I closed it firmly. 1/3 bottle of the product was just wasted because of the leakage. Just checked out the other reviews, I'm not the only one who experiences the leakage. Kiehl's needs to fix this!
My sensitive skin loves this!
Julia from Oklahoma City
I wash my face with this nightly, and I follow it with a moisturizer. I've noticed that my face doesn't feel stripped or oily afterward, but my skin is softer and my t-zone isn't flaky like it used to be. Great product, and a little goes a long way, this tube will last me a LONG time.
Love the cleanser but not the packaging
PandaNYC from New York
This is one of the very few foaming cleansers that don't dry out my disgustingly oily, not particularly sensitive 40-something year old skin. It's the ONLY one I've found that is also unscented.
While I have zero complaints about the actual product, I am unhappy with the tube packaging. I have to race to catch the cleanser before it spills all over the cap and while it's certainly not difficult to store the tube tapered end down, I find it annoying to do so. I really wish this came in a refillable sealed pump bottle.
Not good for sensitive skin
Sha sha from NJ
I used this for a couple days and my face broke out with cystic acne (which I never get) and hives. Might be the sodium laureth as 2nd ingredient. But I don't recommend if you have sensitive skin. I love their othe products though!
I love it
None from Ohio
I use it in my morning and night time face cleaning
I absolutely love this product and will continue to use it.
Collette from Newport News Virginia
I use the product twice a day with various day face and eye creams and the morning and evening oils
Works well, but also dries skin
Mizu from California
This face wash works well, it cleans my face, but after 2 days of use, I need to switch to a super gentle cleanser, since it over dries my face. I know some people can just not wash their face daily to get around this, but due to my line of work, I shower and wash everything when I get home (this is how I've been doing things since before the 2020 microbial takeover). The smell of the face wash is not great, but it's not horrible. The face wash is thick, so you will need to mix it with some water to get a good glide over your face.
needs to have a seal!
ttt from —
this cleanser is a wonderful solution for me and keeps my face fresh and hydrated! but my cleanser arrived opened :( make SURE you throw away products that have been opened and always check with a customer service representative if there is supposed to be a seal.
Would buy again
Lmaturin from Montgomery, tx
Little needed cleans well !
Very good gentle cleanser
Cyntiap from Albuquerque NM
This is an excellent and gentle cleanser which does not strip my skin. My skin has entered a new awkward stage of peri menopause - dry in spots, still oily in spots with the added joy of new hormonal breakouts which I hadn't had since my early 20s. This cleanser strikes a good balance of getting my face clean without exaggerating the dry areas and seems to help keep my skin calm. I find myself using this most nights and adding in Philosophy's Clear Days face wash in the couple of days leading up to my period for that hit of salicylic acid when needed and it's a good combo.
Doesn't strip my skin
Olivia from Florida
I have combination skin (oily in my t zone and chin area and dry cheeks and forehead) that is sensitive and acne prone. I switched from a Mario Badesco regimen in which I used the Acne face wash with a toner and moisturizer. It left my skin feeling dry after cleansing and didn't do anything for my acne. With this wash, my acne seems to be calming down, it doesn't strip my skin and my skin feel soft and fresh. It lathers up really well. I follow it with the oil free toner and oil free gel moisturizer. I might consider switching the the oil free wash if it seems like I need to, but I'm really enjoying this cleanser! It doesn't really take any traces of make up off, but I don't think it's advertised to do that, so it's okay.