Rated 4.57 out of 5 stars
Most Helpful Positive Review It's a good one.
First thing first, I received the Thick Hair Shampoo/Conditioner complimentary. I would describe my hair strand as closer to medium than thick, however the medium formula features coconut oil as a highlighted ingredient which in general is a little bit of a flop on my lower porosity hair so I was actually glad they sent me the Thick. The scent in the bottle is very nice, however after washing/conditioning the smell was overpowering which is saying something coming from a literal perfume addict. I positively radiated the fragrance all day which at first was a negative for me. Usually I wash my hair every third day with natural shampoo, but after using this I was able to go to day 5 before it needed to be shampooed. The day after washing the fragrance became much more pleasant and amazingly stuck with my hair until the end, the ends did not get dry and it stayed soft and balanced. One thing that I really like is that Ouai sells refill bags of your shampoo and conditioner formula to save plastic bottle waste. I will definitely incorporate this line of products into my hair routine and when it runs out I would definitely consider purchasing a refill to support that. All in all, a really good shampoo and conditioner for thick hair or medium hair if you dislike coconut oil. Just be aware that the fragrance is very strong on wash day!
Most Helpful Critical Review Its okay
I recieved this free of charge! First impression: after shampoo it made my hair feel rubbery. The conditioner helped that a bunch though. I dont know why but I was waiting for my hair to become softer after the shampoo. The smell is familiar but cant place where it's from. It's a decent smell though. They are both pretty thick and a little goes a long way I love that! After a few uses: I could tell the shampoo got better and it did fight my frizz. The only issue I would say with this combo of shampoo and the conditioner is that if i was to further use this product i will have to change my entire routine as far as washing goes. My hair seems to get greasy faster than what it would with my everyday products and that all in all means I will have to wash my hair more which isn't an issue if it's what my hair needs. In all reality I really like this product and will continue using what I recieved and update this review as time goes on. It's a lot of product in the long run because I literally can use a quarter of what I use with drugstore brands!
Reviewed by 142 customers Love it
DebbieK from Croton on Hudson NY
This is great shampoo. I have to wash my hair every day, I have fine hair and it's so bad to do it but I don't have a choice. Ouai helps with that, give me great volume, great shine, etc. it's expensive, but it's really, really good!!
Healthy without being weighed down
LM from Chattanooga, TN
This conditioner is worth every penny. I have extremely thick hair and I only needed to use a small amount for it to coat my hair. My hair feels soft, healthy and smooth without being weighed down. I use this with the Thick Hair Shampoo and I don't think I will ever go back to anything else!
Best conditioner for thick long hair!
Des from Los Angeles
Ouai thick conditioner keeps my hair from drying out or getting too oily like cheap conditioners. It is best when finished with light serums to prevent oil build up.
I absolutely love this product!!
StephD from North Dakota
I am so happy I tried this based on a friend's recommendation.
so far so good
Mis from Dallas, TX
Makes my hair really soft
Best conditioner. Would think it was a hair mask!!
Maddie from Fort Lauderdale, FL
I have thick, curly hair and this conditioner does the best job at moisturizing my dry ends. I see my curls are 10x better after I use this product.
I've been searching for the right shampoo for years!
JessKriller from Sammamish, WA
So I bleached my hair 2 years ago and it has never been the same. I have fine hair, but a TON of it which leads most people to think I have thick hair. I have tried every shampoo and conditioner under the sun since bleaching to try and find something to control the frizz and help repair the texture. My hair is dry and feels very coarse, it is slightly wavy in texture. I have tried moroccan oil, Olaplex, custom shampoo's, Aveda, etc. I think I have literally spent thousands of dollars looking for the right shampoo for my hair. I found this and it is GAME CHANGING for my hair. I bought the shampoo, conditioner, leave in condition, and hair oil and after 1 week, my hair is less frizzy, sleek, feels fantastic and looks great! I haven't been able to use heat tools since my hair is so damaged still, but I was able to give myself a blowout and it still looked and felt fantastic! I know everyone's hair is different but if you have tried everything with no luck, try this!!
This conditioner is a game changer!!
Jamie from Camano Island, WA
my hairdresser, autumn used this conditioner on my dry curly hair twice and I had to purchase this. My hair is less frizzy (90%) less. Easy to comb. Adds extra moisture..
It took me long enough...
Stephroman77 from PA
I received this product complimentary from another company and it was the best thing that has ever happened to my hair!!! What started out as an experiment, immediately became a new way of life for my think unruly hair.
Amanda from Georgia
I have been using this for about 2 weeks. At first my hair looked rough, from previous damage. But this past week my hair looks absolutely amazing! the frizz is FINALLY getting under control. I'm not waking up with horrible bed head anymore. I'm so impressed. I've been using this along with the leave in condition and my hair hasn't looked this good without being un-styled in so long
Casie from Tulsa, Ok
I have only used this one time in conjunction with the shampoo and hair oil and I'm blown away. My dry, damaged, frizzy hair already looks one hundred times better after one use! Many people commented about the fragrance. It does have a floral scent, but I don't find it overwhelming. I don't even wear perfumes or scented lotions because it bothers me, so I am sensitive to fragrances and the scent of this shampoo and conditioner doesn't bother me.
Vanessa from McKinney,TX
It is seldom that I find a conditioner that works on my thick hair. This conditioner is amazing and smells great. It is worth the expense.
Love the conditioner! Hate Hate Hate the smell
Karistian B from Chicago IL
This is a great conditioner!! I use the shampoo as well and it leaves my curls feeling completely moisturized. I have been dealing with dry damaged hair, and this is helping me restore my moisture. I do however think this smell awful. As I stated with the shampoo, it smell like ole lady perfume or funeral flowers. Not a fan of the scent, but it hasn't stop me form using the product.
Ang from Chicago
I have thick wavy hair and needed a new conditioner so i tried this out and it's amazing! Made my hair super silky and soft with no frizz! You only need a little bit since it goes a long way but i will definitely be keeping this in my collection!
I finally found my conditioner
Petra from Portland, OR
I love this stuff. By far the best conditioner I have found for my thick, wavy, and coarse hair. The only product that I have found that even remotely compares is Davines Momo, which is a great conditioner but expensive and hard to find. I love that I can find this in a larger size! This definitely is not for everyone, but if you have hair like mine it is a godsend.
Nori from Oklahoma City
I really do love this product. I have thick curly hair so this really did help. After just a couple washes my hair was more voluminous, bouncy, vibrant, less fizzy, & the smell is also amazing. Overall LOVE this product.
Toni from Chicago
I love that the product didnt dry my hair our, it made my hair feel really good! It felt clean and health after
Didn't see a difference
Monique from Los Angeles
I used these products for 2 weeks straight and unfortunately I did not see or feel a difference in my hair. Not sure if I need to use them even longer to see a huge difference.
Marsha from PA
I really enjoyed this conditioner. I think the smell is a lot better compared to the shampoo. I love how thick it is, not runny like other products. A little goes a long way. Hair is nice and smooth after. I cannot use much after products because my hair becomes to oily. I however have tried using no product after and hair feels nice. It is not frizzy and is smooth.
I love this conditioner
Beautybymariah from Ironton Ohio
I use this conditioner after I use the shampoo that goes with this , I received this for free to review , I love packaging & the scent & it is long lasting .
Great for conditioning
Jeokay20 from Houston, tx
I used this conditioner inc combination with a hair mask. With natural african american hair it's important for me to have a conditioner that can take care of dry hair. And my hair gets dry alot. I thought this conditioner was great and helped achieved that. I did receive this complimentary for testing purposes.
This stuff is amazing!!!
meg from Cleveland, TN
This conditioner i received complimentary makes my hair feel so soft and silky!!! I love that a little goes a long way and it smells amazing!!!
Not a wow factor, more like a hmmm
Tsai the mom from UT
Used as a cowash instead of regular conditioner as it was heavy enough for my 4c hair
giraffek from San Antonio, TX
my hair has never felt softer! Great scent! Sometimes it's hard to find a good conditioner that will make it through your entire hair, but this one of amazing! 10/10 recommend!
Disclaimer: I received this product free to try; however all opinions are my own.
Favorite for sure!
Jazz. from Lincoln, kansas
I used this for a few weeks before giving my opinion to make sure I actually liked it. And the truth is I really do like it. I can use it like a normal conditioner or even like a leave in conditioner with just a super small amount. It makes my hair so soft but isn't heavy or greasy!