Rated 4.31 out of 5 stars
Most Helpful Positive Review Anita Baker to ear lobe....
I usually wear my hair in a short pixie cut. I'll be 40 I'm September so my parents asked that I let it grow back since they haven't seen my beautiful hair since 9th grade. Bought the shampoo after watching a YouTube video review. 10 months ago....washing once a week, no heat, and as little styling as possible. My hair is luxurious and growing super rapidly. I swear by this stuff!!
Most Helpful Critical Review The product is not well emulsified
I'm on my journey back to my wavy hair and after some research I decided to get this product in a retailer store in Mexico, giving priority to restore my hair instead of the shape. I saw they the bottle is different and I thought it was because of the export/import regulations and packaging. However, when I pour the shampoo in my hand I saw that the product is not well emulsified, so I get chunks of what it seems to be the black castor oil or something and the rest more transparent thing, could be the soap or other ingredients. I suppose this is not how it is meant to be, since it not only looks grosse but it smells a lot like petrolatum. It's a shame since I had very high expectations on this brand
Reviewed by 716 customers At first the seemed to work
naturallife from undisclosed
After I used the shampoo and conditioner a few times, I noticed my hair's texture changed from soft and shiny to dry, frizzy and hard. Maybe they are too strong for my fine very dry (high porosity)2C- 3B hair? I tried many other Shea Moisture products as well and they also were not good for my hair. The ingredients seem natural but they don't work for my hair at all. So, I replaced them with more suitable products for my hair type, and it has returned instantly to softer, frizz-free curls. That was scary bad.
Erie from undisclosed
I should have done my homework..the ingredients ARE HORRIBLE!!!
Leaves my hair oily
Brittany from NM
When I was my hair with this shampoo it feels like and nice in the shower but once I'm out and drying my hair I can fee a greasy residue.
Hair feels soft after washing twice with it
Ugly Jane from NJ
I actually really like this product! Washed my hair twice with it and my hair was still soft. However, the consistency of the product is very watery so it's hard to use only a little in my opinion but that's the only legit con for me
changed to bad
sarah from illinois
i used to love this shampoo but they changed thr formula. it doesn't have a good lather at all i have to use a lot to actually be able to wash my hair and clean it.
Leaves hair very soft
Lisa97 from Kansas City
I found this online when I was searching for a shampoo that might reduce hair loss caused by medication. It did not do that, but my dermatologist said that no shampoo would. It is a great shampoo, though, with high-quality ingredients and no dangerous ones. My very curly Caucasian hair feels so soft and bouncy that I often do not even use conditioner. After two months of daily use on short hair, I have used less than half of the bottle, so it is economical to use. My only complaint is that the smell is odd, but if I want my hair to smell like fruit, I use a conditioner.
What My Hair Was Missing
Rara from undisclosed
I can't even begin to tell you how wonderful this shampoo has been on my hair!!! I've always been a very natural girl... no heat styling, natural products.... blah blah blah. But once I integrated this shampoo into my regime, it totally changed the game. Admittedly, I was supposed to get a Keratin treatment on my hair and it calls for sulfate-free shampoo after the fact, but after using the shampoo on its own prior to the treatment I realized that I didn't need the treatment... I NEEDED THIS SHAMPOO!! I'm super happy with the smooth effect it gives my naturally way hair and it just feels stronger and longer. This could all be a mental determination with the length and strength but there's no denying the smooth effect I get from sulphate-free shampoo. I've heard the benefits of castor oil and was using that regime prior to the shampoo but it's really handy to have that incorporated into the shampoo so I don't have to think about it later on. I've been raving about this to all of my friends and highly recommend starting with this product. I also use the ANTI-BREAKAGE STRENGTHENING STYLING MILK which has also added a great improvement to my hair.
Product is okay
Cdenos from SaLen, OR
I have never used this brand before. I got it because it was on sale. I have it a 3 because of the smell. I normally wash my hair twice but it doesn't feel like it gets the job done. It smells good, and I probably just have too damaged of hair to like this product. But it does smell really good and maybe I just need to give it more time.
allisonmck from undisclosed
I just bought this shampoo today, my hair felt so dry and thin, i've been trying other products but nothing really seemed to work. After one use of this shampoo (Also bought a leave in conditioner) my hair instantly felt fuller and left my hair so soft! I really recommend this product!
already seeing results
jojo from tn
I have wavy/curly hair and I've noticed my current routine isn't really working and my hair hasn't really had the definition of the curls and waves like it used to so I did some research and decided to pick this up along with the conditioner. I am already seeing a difference with this as the only change in my routine as I have noticed a difference in the definition (and how long it has held that definition) in a little over a day. I even got a compliment from a coworker about my hair today after using this. My only complaint about this is that it is extremely thin but other than that I love it and would definitely recommend it to a friend.
Smells so bomb!
My girl from Washington
First week using it and I can already see a difference. Really brings out my browns in my hair too!
Karo from Providence, RI
I have fine and wavy shampoo and I like this shampoo a lot. Some people are allergic to CB in shampoos and this one doesn't have it which is great. It also has pretty delicate detergent in it so it's definitely good for everyday use. One thing I would say is that this shampoo has a lot of protein so it's not doing to be good for everyone. I like protein in my hair product but you need to remember to use a conditioner with some emollients in it to close the hair up. Overall I like it a lot:)
Wouldn't purchase again
Michelle from Edinburg
I've been using this shampoo for 2 months and it made my scalp itch every time. I kept using it thinking maybe I didn't wash my hair correctly but no not only did it make my scalp dry and itch it made me lose a lot of hair. My hair would shed more than usual every time I used it.
Amazing hair growth
Patt from undisclosed
Using this product for 3 years now. My hair is thin, blonde and did not grow. Now I have about 14 inches of growth, lots of new hair still showing up. Husband started to use it a year ago and his bold spot is almost completely covered in new hair.
julescurls from undisclosed
FINALLY something that works. I struggle with buildup on my scalp, so it's hard to find natural products that clean aggressively enough. But I'm pretty sure its the acv in this shampoo that does that job pretty well! My scalp doesn't always look 100% clean, but this product works 1000x better than anything else I've tried, including other products from the same brand. I'm also obsessed with the smell! the warm vanilla just takes me to a happy place, and it fascinates me that you can't smell the acv at all!!
Best choice I've ever made for my hair!
Ingrid from undisclosed
I never took care of my hair. For years I always bought the cheapest shampoo until I had my thyroid removed and my hormones were out of balance my hair was falling out in chunks, it was so dry and dead I had holes in my head so I started looking for better healthier hair care products and I stumbled upon Shea moisture. I decided to give this product along with the conditioner and mask a try. Needless to say it's been 3 years I still use all of them I've bought every product from the Jamaican castor oil line. My hair went from dry, dead and very short (barely up to my shoulders, my hair never grew before) to now under my glutes. It's so shiny, bouncy and full of life. I can't believe it took me so long to give this brand a try. I've switched my husband and son to Shea Moisture hair care products and they love it!
time to update your ingredient list
mariej from undisclosed
the preservatives and colorant (caprylhydroxamic acid, caprylyl glycol and caramel) used to be at the very end of the ingredient list, but in the new formula they come before the good stuff, including shea butter, aloe vera juice and even jbco! After using the new formula for two weeks, I have severely dry scalp and sores. I used this shampoo for years and had no scalp issues before. After some research, I found that while caprylhydroxamic acid is generally safe and natural, it's also an allergen linked to contact dermatitis. I'm thinking the shampoo never bothered me before because the old formula contained a negligible amount of caprylhydroxamic acid. I'm not a hair scientist and I'm not blaming shea moisture (after all it my scalp issues could be linked to something else?) ... I'm just sharing my experience in case anyone is going through something similar...
My scalp feels soo much better!
Kate from Woodstock, Ga
I have been trying to figure out what ingredients have been causing my scalp to be irritated. Sadly Curlsmith shampoo and conditioner products causes irritation on my scalp and moved back to SheaMoisture. First thing first the price is affordable. Now when applying the shampoo it feels great on my scalp and It feels clean. I get a little bit of slippage so that was pretty nice. And in the end my scalp was no longer producing that annoying dry skin on my dark hair. For smell I actually don't mind the "play-doh" smell. I am a Marine Vet so the whole crayon eating play-doh smell does not bother me one bit.
cece17 from undisclosed
After fulling switching over to these products and only using this shampoo and conditioner as well as other products from the line, I had massive hair shedding and hair thinning. It got so bad I had to stop using all together and cut my hair!! I had to cut a good 6 inches off, my hair was past my breast, its not barely touching my shoulders. I would not recommend, I have type 3a hair and it was terrible for me. Also made me scalp very tender and very itchy, would give me lots of headaches and make me overall not feel well.
acpb from NY
I'm usually not a fan of shampoos because I have curly natural hair (3b-4a, low porosity) and I find most shampoos strip my hair. I was pleasantly surprised with this shampoo. I can get a deep cleanse in with it and my hair doesn't feel like plastic afterwards. It's been one of the better shampoos I've tried.
Worked for me
Minusteacher from undisclosed
A lot of products leave a build up in my hair in the long run especially ones that claim to be moisturizing but this one works well. I personally like the smell it's slightly sweet in my opinion. Might be drying for some but it worked fine with my hair type
Didn't live up to what's promoted on the bottles
Trell from undisclosed
I decided to try this along with conditioner, and oil back in February of this year. I started by taking before pictures and continued to document the progress. I stopped using it in early April because I saw more damage and no positive results. My hair was shedding before but when using this it shed even more. My hair has been on the thin side but because of these products my hair thinned out badly to the point where I had bald spots. I had to cut all of my hair off and start from scratch . I had high hopes and was excited to take this journey, but sadly that's not the case. Now I'm looking into another brand and hopefully this one won't be disappoint me.
Not a good shampoo at all
4bcchick from undisclosed
I have 4b/4c hair. This left my hair super dry (I know shampoo leaves hair stripped, but this was DRY) and my hair was tangled. Really bad shampoo I would never recommend.
Love this so much
ChristiG from undisclosed
I've been using this shampoo since March and my hair has become so shiny and strong. My baby hairs are growing in thicker around my hairline too! I love it so much.
anaaann from undisclosed
I started to use this on my natural hair asap and its exactly what Ive been looking for! This shampoo is a very nice and pleasant smelling shampoo and even when you dont use the conditioner your hair is still amazingly soft!