Rated 4.1 out of 5 stars
Most Helpful Positive Review Luxurious hair results!
I have fine, straight, oily, frizzy, damaged (from coloring and using heat styling tools over the years) hair type. My scalp tends to get oily but have dry, brittle strands and been in search for hair products that'll help replenish/repair, add volume, and reduce frizz all while not weighing my hair down. I was excited to try Ouai Shampoo and Conditioner for fine hair texture and been using it for a few weeks now. The 3 key ingredients as described are Biotin: helps strengthen hair, Chia seed oil: helps thicken and adds volume, and Hydrolyzed Keratin: reduces frizz and flyaways. This is everything I was looking for in a shampoo and conditioner and the results are excellent exceeded my expectations! I distinctly noticed that it adds volume while leaving my hair soft and smooth but doesn't weigh my hair down. It also has a nice refreshing scent which makes my hair smell good all day. Price may be a bit costly however, the quality of Ouai hair products is worth it imo. Highly recommend! [Disclaimer: I received this complimentary sample product for testing purposes.]
Most Helpful Critical Review WORST product I've ever used
I was so excited to try this as I love Ouai's leave in conditioner. But it was absolutely terrible. In the shower I thought it was going to be amazing, my hair felt super soft. The smell was not great, reminded me of old woman perfume. Then I get out of the shower and it felt like I hadn't washed my hair in weeks. It left a grime on top of my hair that would literally leave it in strands just greasy disgusting awfulness. I tried switching it up with other products and nothing helped. This was by far the worst experience I've ever had with a "high end" hair product. DO NOT WASTE YOUR MONEY.
Reviewed by 192 customers An OK conditioner that can be improved
Kita from New York
The fragrance is strong in the shower. If used in small amounts and rinsed thoroughly, the fragrance will be subdued. It controls some frizz but not all like it promises in the back of the bottle. It is somewhat lightweight but the ends feel a little dry. Not sure if it is because it contains some alcohol in the ingredients list. The instructions are not clear on how long you should leave the conditioner in your hair before rinsing it. Instead the directions say "don't forget to shave your legs" as some kind of vague time indicator.
Ouai, you can feel like the way out of my frizzy, fine haired conundrum: just lessen the fragrance, lessen the alcohol and give us an estimate in minutes.
I love it and will repurchase.
Sra from Milwaukee, WI
Would buy again
TS from New Jersey
Does not weigh your hair down. I actually love the scent! It leaves your hair smelling so fresh until the next time you wash it. The shampoo is my next purchase!
Amazing product, packing could use help
JessS from New Jersey
Ouai products have transformed my hair. However- their packaging makes it extremely difficult to use all the product unless you cut the bottle in half. There is SO MUCH that won't come out because it gets stuck. Needs a change!
So great but not the scent
CurlyGirl89 from New York
This conditioner works so well for my curly, fine hair. However, I do agree with the other commenters that the scent isn't the best. I'm choosing to continue to use it, because the products I use after help mask the scent. But I do wish Ouai offered this conditioner scent less.
Sam from California
I LOVE this set! It is very hydrating, and doesn't weigh my hair down. I have extremely fine hair. It is strongly scented which I enjoy since it lasts through a few days to keep it smelling clean!
Angie from Pa
With fine hair, and after using the their fine hair shampoo, no matter how much conditioner that I used, it felt like my hair was never nourished. Even after using an overly excessive amount in the palm of my hand, it was still like I barely put conditioner in my hair. Literally the worst. Herbal essence is better than this.
Going back to Kerastase shampoo and Briogeo conditioner.
e from Tennessee
I wish I had read the reviews before purchasing this. Not only is the scent way too strong but it lasts forever (days!) and is not a pleasant scent. To me it smells like old (stale) perfume. I had to wash my pillows (and my hair twice) to get the scent out.
Smell is too strong
T from Boulder, CO
I really wanted to like this product but the fragrance is way too strong for me. I do appreciate that the return to Ulta was hassle-free!
Hi from Chicago
So drying, I couldn't finish the bottle before throwing it away. My hair looked like hay for weeks using this.
Fell for the packaging
Dakota from Cal
It smells really good and it's a pretty color and the bottle is a nice aesthetic but it left my hair feeling horrible, I couldn't get all the tangles out and it looked so damaged.
AR from Milwaukee, WI
I bought the shampoo and conditioner set because my fine, thin hair was always flat and would get greasy the next day. I wanted gentle products that wouldn't weigh down my hair, and these really work! The conditioner leaves my hair feeling soft and I get great volume and oil control. I still notice my hair looks greasy/damaged when using it, so it's not perfect. I would absolutely recommend it.
Bry from Massachusetts
I have had the HARDEST time finding a fine hair shampoo / condition that actually works but, I've found the combo! This doesn't leave my hair feeling weighted down or greasy at the top. My hair has bounce and shine! I'm so so in love with this product. It doesn't have a smell though. I hope they come out with one that has a fragrance to it!
Sabrina from New Mexico
This conditioner smells great but does nothing. Super disappointed
My absolute favorite Product line ever
Gina from Orlando Florida
Love the smell of this product
Kerry from Jeffersonville Indiana
I did much research on finding a better quality shampoo and conditioner. I decided on this product along with the shampoo. This conditioner was the WORST I have ever put on my fine hair. It left it matted and full of tangles. After blow drying my hair it felt dry but heavy and weighed down! Keep in mind I did not place any additional products before drying to get the full experience. I used it for a week and now my hair needs some major recovery after this. I only washed my hair twice with these products and had to return! I hate giving bad reviews but this one is deserving. Do NOT purchase.
Can't get over the smell
StellinaMia from California
This conditioner worked well for me and that's why I gave it 3 stars.
My problem with this scent is that it is so super strong - I like it, but it's strong. On day 3 my hair smelled as if I had just used the conditioner an hour ago. That is not bad in and of itself, however, on day 4 I washed my hair and used a DIFFERENT conditioner, from a different brand. I let my hair dry naturally and it STILL smelled like this Ouai conditioner! I don't think I will be using it again. With how strong the smell is, my hair may now permanently smell this way and I just don't think any hair product should have that much scent/perfume.
Splendid Product….but the aroma…
greengrowgirl from Kansas
I was looking to up my hair game. I work outside and my hair is constantly exposed to the elements and spends all workweek under a hat and in elastics. I paired this with the Detox shampoo. I do believe this product gives my hair volume and bounce but the aroma always makes me cringe. I ADORE the scent of the Detox shampoo but this conditioner smells very….mature. Very musty rose/powdery. I may try one of their other conditioners once I finish. I do not think I will repurchase this one.
Rose from Ft worth
As often as I can
CC3 from North Carolina
This brand just doesn't work for me. The conditioner is not as bad as the shampoo, but I feel like the conditioner doesn't penetrate the hair. It is also expensive for what this is and totally not worth it. I won't be buying anything from this brand again.
My Hair Loves This Line!
KimberW from Jacksonville, NC
I splurged and got the shampoo and conditioner for Fine Hair and my hair has loved it! I recently let my hair go back to natural (I used Covid as the perfect opportunity to grow out my hair without bleaching it ever again) and it's made it super healthy, but still very fine! This shampoo and conditioner set gives it a boost that after going through a bottle I look back before I used it and can see a difference. It's not going to make your hair look like you've added extensions (the kind where people use clip ins to give volume rather than length) but it does give a boost. I think sometimes people expect miracles and that's just not going to happen. But, my hair DID have a positive boost to its limp life from before. I absolutely love the smell. It's reminiscent of something pleasant from my childhood but I can't place what that is yet. It leaves my hair really soft and I'm amazed how easily my brush runs through it after my shower. I love it and will continue to purchase!
Did not work!
Stylistbanker from Walnut Creek, CA
I should have listened to the 1 star reviews. I have to agree with those. I like the leave-in from this brand and body scrub a lot. Thought this condition would be that good. I am so disappointed. It does not do work. My hair became unmanageable, tangle and more frizzy. I now will have to find time and make a trip to the store to return this.
B from Philadelphia, PA
I almost never write product reviews...good or bad. This product - both the shampoo and conditioner is underwhelming at best. My hair is fine and straight and I have been searching for a good high quality, more natural shampoo/conditioner that gives my hair more body. This is not it. I used for the first time today and I could not get my fingers through my hair it was so tangled. I had to use triple the amount of product and it still wasn't great. Not crazy about the smell either.
ruined my hair in one wash
bee from socal
i'm not sure if it is because my hair has been bleached, but this conditioner left my hair so dry and tangled that i couldn't even get a brush through it, which was not at all an issue with my previous conditioner.
and the perfume-y scent is so strong it stuck around even after another wash with a different conditioner
would not recommend
Oma from Chicago, IL
Best product ever used!