Product Reviews Rated 3.52 out of 5 stars
661 Reviews
Most Helpful Positive Review tenderheart! I have tried to find this color everywhere, and it is no where to be found, this color will compliment any skin tone, and any color eye-shadow, blush etc.....It just makes me look beautiful like no other color! it is for everyone! and its nice and moist, and re- applies beautifully!!! I recommend you try it too!
Most Helpful Critical Review So very disappointed Extremely disappointed, hate it. I think it's a cheap way to waterdown your prior product that was working just great, btw. I also think you fail your customers when you don't educate your stores that this item was being changed and the colors are just not available for months to buy - Heather Moon is my only go to color. Send out some communication so buyers are educated and can answer these questions when you decide to pull something off the shelf and change it.
Aside from not being able to find any inforamtion for months on why this product was no loger available and undersand what was going on, after seeing what you've done with this product, huge fail #2 - you clearly didn't check with your existing customer base to try 'testing' your product before launching it.
And in response to your one 'merchant response' to a customer who indicated the new product doesn't stay on like the prior 'long lasting' one:
"For a little more staying power, try using our Quickliner for Lips underneath to keep the lipstick in place all day without feeling matte! Our online Consultants are happy to help you select a shade and assist with an exchange/return if needed. Click the "Talk to a Consultant" icon to be connected."
What a sad response. Who wants to spend more money for another product?? You took out lisptick and replaced it with something no one needed changed or wanted. You didn't reduce the price but then suggest purchasing a liner?? Forget it.
Go back to the original long lasting line and leave it alone. It was working the way it was, and if you wanted to change things up, you should have spent more time, if any, with a focus group and roll one or two colors out before changing over an entire line.
As soon as I can find a comparable color, I'm out. Loyalty is fleeting today and you have to do more to want to make customers stick around. I strongly recommend pulling this new line and putting the original one back in place.
Reviewed by 661 customers My favorite lipstick 5
Diana72 from Denver, CO
I love the texture of this lipstick; it is very moisturizing and light. I have 3 of them and will definitely buy again.
Please, don't discontinue Ginger Flower.
Favorite 5
Gh from Pa
This is the best lipstick. I choose different grape and have worn it for at least 25 years and hope the color stays around forever
I will continue to buy this product 5
Marie from Wallingford, CT
I love this color and you are the only one that continues to carry it.
so moisturizing 5
annaebi from georgia
love this lipstick, it is so moisturizing also has a great packaging ! another reason why i love is its light tint that makes lips very natural and shiny. highly recommended!
Innocently - Perfect Color, Perfect Formula 5
LAShopper from Louisiana
I have a fair complexion, blue eyes, and grey hair. Innocently is the best color for my complexion of all the many lipsticks I've tried. The formula feels good on, not thick or heavy, has staying power, and softens the appearance of the lines in my lips. It's my every day, go to lipstick and I hope Clinique never stops making it. Best color, best formula bar none.
I will continue to purchase this fantastic lipstick! 5
DLM from Ohio
This is by far my favorite lipstick. I love the color, it doesn't "bleed" outside my lip line, and the color is perfect.
I always wear this color. It's my favorite. 5
Bee from Mechanicsburg
My favorite lipstick and I love the color.
Feels so good 4
Bookdoc from Portland, Oregon
My favorite lip cover. Medium-light shade, very moisturizing, long lasting without an awkward-looking stain, no bleed. It's my everyday go-to lipstick. And it feel so good to wear.
I really like it 5
Andrea from NH
I got Bamboo Pink in one of my orders, maybe as a free add-on, not sure. I love it. It's not pink at all and looks nothing like the shade in the picture, it's kind of mauve or purple, but it's perfect for me. I came to buy other shades, but now I'm unsure what to choose since this one is so different in person. Wish there were little samples to buy so I could get the perfect ones for my weird face. Otherwise, it's smooth and shimmery and my favorite lipstick.
I had been trying to find this Clinique lipstick for months. 5
Shooty from Decatur illinois
Great lipstick!
Love it 5
Lacey2019 from Lakewood, Ca
It glides on so easy, nice feeling on my lips
Will order other colors
Mousturizing 4
Anna from Yerevan
I bought this lipstick based on the color palette. It differs a lit bit from the real shade, but I like it as well. It keeps moisture in the lips for a long time.
Innocently (02) is brown not pink 2
B Reiter from Austin
I purchased this shade based on the color palette and sample color and it looks nothing like what is shown. It is brown and has no hint of pink. Not for anyone with pale skin.
would buy again 5
Emma from PA
I recently bought this lipstick in barely. It is so moisturizing and just perfect for everyday. On me its looks beigey pink, similar to what delovely used to look like.
Very moisturizing 5
AmyM from KY
I definitely want to buy more shades. These are very comfortable on chapped winter lips.
OK but not a winner 3
Sia from Texas
I received this product in Bamboo Pink as a GWP. It's OK, but the color isn't pink; it's a medium purple. It's so shiny that it emphasizes the lines in my lips. It's unscented and unflavored, which is good, and it's light and creamy. Since the color is unflattering on me, I've been wearing it around the house as a lip balm since it does keep moisture in my dry lips. But for $20, I can buy an unscented, unflavored Urban Decay Vice lipstick with more pigment, less shine, and a longer wear time. Clinique, you need to step up your lipstick game to be competitive!
Long lasting 5
Lucypgh from Ohio
I actually like the new formula. It is more pigmented and stays longer. With a mask on all day long, this is going to be my new go to lipstick.
Perfect lipstick 5
Dworkingmom from Gainesville
Love this lipstick!
Dramatically Different Lipstick Good for the Lips 5
Bev from Ct
I love Clinique's Dramatically Different Lipstick. It's so creamy. You need a lipstick like this especially during the winter months.
Go back to the original formula 1
K from USA
The previous formula was so smooth it didn't need a lip balm core. Just gimmicky.
The best lipstick ever!! 5
Colleen from Dover, Delaware
This is my second tube of lipstick. Clinique has done it again. Very smooth application. Moisturizes also. Shades are perfect!!
Love it! 5
Rox from Pennsylvania
It lasts and makes my lips so soft!
Best lipstick I've found in many years! 5
Cherbear from Michigan
I'm never without my lipstick on, so you can imagine how picky I am. My favorite color and formula from another company was discontinued a few years ago, and I've been searching for a replacement ever since. After trying dozens of different brands and colors, I found this one! Im in my 60's, and this is one of the few that doesn't bleed, and moisturizes my lips. It's comfortable, doesn't taste like anything and is fragrance free. I love the color "Surprise" so much that I ordered 3 backups! Clinique, please please don't ever stop making this!
Love the staying power! 5
LucySD from Houston
Love the texture and the color! I purchased Ginger Flower which looks so flattering on me. I like that it's not too red and not too pink. Really brightens my face. Love the staying power. A good balance not too matte, not too shiny. A fave!
Beautiful 5
Lipstick girl from Holly, michigan
Beautiful color, has great lasting power and moisturizing on the lips!