Product Reviews Rated 4.48 out of 5 stars
21 Reviews
Most Helpful Positive Review Miracle product that actually delivers! I purchased this balm after seeing someone on you tube mention it. After trying about a million products to quench my dry thirsty 4a curls, I told myself that this product would be my last attempt. OMG is all I can say! I deep conditioned with this product with heat for 30 minutes (not in the instructions) washed it out and my curls were super defined and moisturized with ZERO frizz. I was able to comb through my curls with no tangles. The slip that this balm gave my hair was incredible! I am writing this review 4 days after using this product and I'm happy to say that my hair is STILL moisturized!! This has NEVER happened! This is truly a miracle product that delivers and does everything that it claims to do! Don't walk, RUN to your nearest ULTA and purchase this balm!!
Most Helpful Critical Review Leaves thick oily residue This product can be okay if you use it correctly. I've found out the hard way not to put it anywhere close to near the root. It leaves my roots covered in a thick oily residue. If you use it on only the tips of your hair it can have a positive effect. My hair is so oily it almost looks wet.
Reviewed by 21 customers Love for my 4b-4c hair 5
delightfulflame from Arkansas
I like to apply and sit under the steamer. Makes my hair feel great especially during the winter.
Just okay 3
fdjc from Oklahoma City, OK
I was expecting my hair to become softer, more manageable after using twice a week since I've had it.
Saves my hair every time 5
Sisi from Oregon
I have very fine hair so I only use halfway down my hair. It works wonders - my dehydrated, winter hair feels luscious even when it's cold and windy out. 100% would recommend.
Wow, I don't even need a leave in hydrator!!! 5
On the road cyclist from Bend, OR
Using after every shampoo, because it WORKS. I have naturally curly fine hair which has been more coarse as it has been turning gray. A little goes a long way. I don't need a leave in moisturizer any more. My curls are more defined and bouncier, with hardly any frizz.
Leaves thick oily residue 2
Kelly from Cleveland, OH
This product can be okay if you use it correctly. I've found out the hard way not to put it anywhere close to near the root. It leaves my roots covered in a thick oily residue. If you use it on only the tips of your hair it can have a positive effect. My hair is so oily it almost looks wet.
Formula change= Lost me as a consumer. 🛑 1
Blueberryjamrock from CA
Since the new smart release formula it has completely dried my hair out. This is very sad because this was my GOTO for years! Change the original formula back.
I love this treatment mask! 5
K'Knash from Tennessee
I've used this product off and on for years and I love it. Even though the tube says it's for thick and coarse hair types, it works beautifully on my long and fine hair. I like to use this treatment mask after a clarifying shampoo.
Bomb! 5
Msjackson from MPLS
After years of being natural I've finally found a deep conditioner that works consistently with my 4A-4C low porosity hair. I put this on with my flaxseed heating cap and my hair feels soooo soft & conditioned after 30-45 mins. I've been using along this the olaplex conditioner and my hair feels so strong AND moisturized after every wash day.
It's okay 3
Val from Keller,Texas
I'd give it an average. I have wavy hair now from blow drying my hair so much my curls fell out but I needed a mask to moisturize my dry hair and this just wasn't it. It's hard to come out, leaves your hair so sticky, oily, and like a residue. It almost felt as if I never washed my hair. I was using the Sebastian moisture line (which is AMAZING) and I wanted to just try something new. Well now I know to definitely go back to the Sebastian line :)
Amazing 5
Nisha from Palm Beach, FL
Love this Treatment Balm! My hair is very thick and coarse, also over processed from color. This makes its feel like silk!! Smells great and instantly moisturizes. One of my fav products overall.
Miracle product that actually delivers! 5
Happy curls from Michigan
I purchased this balm after seeing someone on you tube mention it. After trying about a million products to quench my dry thirsty 4a curls, I told myself that this product would be my last attempt. OMG is all I can say! I deep conditioned with this product with heat for 30 minutes (not in the instructions) washed it out and my curls were super defined and moisturized with ZERO frizz. I was able to comb through my curls with no tangles. The slip that this balm gave my hair was incredible! I am writing this review 4 days after using this product and I'm happy to say that my hair is STILL moisturized!! This has NEVER happened! This is truly a miracle product that delivers and does everything that it claims to do! Don't walk, RUN to your nearest ULTA and purchase this balm!!
Yes 5
Ybarra from Olympia
Every other day
This product leaves my hair as soft and healthy as can be. 5
Kate from Auburn, California
I use it after every shampoo, And will never use anything else. It is like a high end salon treatment in my own home.
Amazing for dry and thick hair 5
Sam from Clinique from Brookfield, WI
Bought this once on sale and will FOREVER be using it now. I have wavy thick blonde hair and dry scalp as well. It's been dyed quite a bit and was recently bleached and toned. Joico works wonders! This product has a nice scent, extreme hydration, and gives your hair a healthy sheen without looking greasy. I also get a decent amount of use per tube! I can't wait to try their other products next :)
Love 5
krlrmrz from California
I've been dying & bleaching my hair for about 12 years . My hair is dry & this did the trick! I bought this based on the reviews & I am not disappointed. My hair is super easy to run my fingers through. It was my first time trying it & I love I didn't need any other detangling products.
BEST DEEP CONDITIONER EVER 5
tanya from California
look I never write reviews. I have naturally dark almost black hair and I've been bleaching it for about 4 years now. this is the ONLY deep conditioner that actually makes a difference in my hair. Even after using it the first time, right out the shower I could feel how much softer the ends of my hair are. Since my hair is bayalaged i focus it more on the ends which really needs the help. I would really only focus this from mid-ends of the hair since this is THICC, I'm talking looks like A&D ointment when it comes out, but it's amazing. Please do yourself the favor and buy this
Most amazing hair mask! 5
Ashley from Philadelphia
I have very thick, coarse, low porosity 4b hair. I've struggled to find a deep conditioner that truly works and that I actually see a difference with. After wasting so much money on different products, I'm soooo happy I finally found this! After trying this product once, I went and bought the whole moisture recovery line. I've been using the full line, consistently for almost a year now and my hair has never been more healthy and moisturized! An added bonus is that it smells so clean and amazing!
Definitely worth giving a chance!
Obsessed 5
Amy S from Jacksonville, Florida
My hair has had a lot of damage because I have bleached and toned it. It's pretty long so when it dries it gets VERY tangled if it's not moisturized. This is the ONLY product that has ever successfully moisturized it.
yes 5
Barbie from Dublin,OH
I have thick, course, naturally wavy hair along with heavy bleach highlights. This product smells great and makes my hair look healthy. It is the only product that truly moisturizes my dry hair. Please don't ever discontinue this. Reasonably priced compared to other products.
Magical 5
sunflowermama from Tennessee
When I say NOTHING ever impresses me in the hair care space, I truly mean nothing. I've relied heavily on leave in conditioners to make up for the results I could never get from a hair mask, until this one. My hair is lifted to a light blonde, over processed with fashion color over it. After one use, my hair was so moisturized, smooth and frizz free...I was utterly speechless. It was like I had brand new hair that had life and hydration again. The smoothing and moisturized effect lasts long beyond the air or blow dry process. I only need to use this once a week when I wash and my hair stays looking and feeling a thousand percent healthier than it was prior to using this product. I can tell that my hair is breaking much less because this treatment coats the hair for ultimate manageability when brushing and styling. Totally a game changer y'all!
One of the best masks I've ever used 5
Rebeccainmichigan from Auburn Hills, MI
I have thick, long, coarse, curly 3c hair. Plus I color/balayage and heat style. So dryness is usually an issue for me. I love Joico's k-pak treatment and I wanted something else to add to my stash to switch things up. This mask is incredible! It's thick with consistency like Vaseline and melts into your hair. I have left it on 3-5 minutes and also overnight. My only complaint is that it's hard to rinse out; I always have to shampoo 1-2 times afterwards just to get it all out. But I'll keep using it weekly because it's so good!