Product Reviews Rated 3.13 out of 5 stars
76 Reviews
Most Helpful Positive Review Worked for me! I swear this product helps with my acne! I started getting cystic acne in my early 20?s and tried all kinds of different cleansers. Some worked for a little bit but most of them left me feeling dry, my acne returned and my texture was awful. I swear this cleanser has helped me with my acne and has slowly been brightening my mild acne marks. The biggest thing I?ve noticed and even my family/friends is the texture of my skin! It?s less stressed, red and more smooth in a sense. It has tiny exfoliants in it but it?s gentle enough to use twice a day. I bought this in January and it?s lasted me until May so it lasts a long time! Highly worth trying!! Please don?t discontinue this!
Most Helpful Critical Review Disappointed I am a flight attendant and the purifying face wash was the only one that suited my ever sensitive dehydrated skin I recommended it to all of my colleagues, my skin was so much nicer and dewy no breakouts just a radiant complexion I still have the old face wash, using it very sparsely now because I know there will never be another one in the future!!
I used to go to every duty free in Australia to always pick one up and always ended up walking out with a bag full of new products to try.
Since its been discontinued I don't even want to look in the shop direction anymore.
Very disheartened if I knew before I'd have stocked up on them.
Kiehls you've lost your most excited customer.
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Reviewed by 76 customers This Product Helped With My Pimples 5
MK26 from Queens, NY
After using this product for 2/3 weeks, I saw a difference on my face. Especially with wearing a mask, I went from having just a few pimples to many. When using this product, my face has become noticeably clearer (still a work in progress).
The Best Cleanser for Combo/Oily/Congested Skin 5
AZAnn from Phoenix, AZ
Ok people...I've honestly never tried the original formula mentioned in other reviews, but this stuff is amazing! I'm 50 and I have struggled with oily T-zone, acne/cystic acne for years and finally have clear skin! I've tried every cleanser (admitted skin care addiction) and while I thought I found results with other cleansers, it would only be temporary. My 20 year old daughter swears by it! Her skin has cleared and she is able to go foundation free with flawless skin. We've been using for over two years. It has pearlstone that acts as a gentle scrub unclogging pores, leaving your skin soft and smooth. Although its a little pricey, a dime/nickel size amount will clean your entire face and neck, so a tube lasts about 3-4 mos. Love this product!
Best exfoliating cleanser!! 5
nik994 from Seattle, WA
I've been using this for two years and nothing makes my face feel as fresh and clean. I see a noticeable difference in the texture and appearance of my skin, including a lightening of dark spots!
Love the scrub and and the clean! 5
GinaG from Huntington Beach, CA
I really like the light lather and perfect texture of this cleanser. Works well on my skin - brightens and refines.
This is the best Cleanser I have ever had 5
Uribesum from Bunnell, Florida
I dont understand the bad reviews of this product. It is amazing. it removes all my makeup with one time use at night after work. i have to use just a little bit of it and it exfoliates my skin and create a soft foam while cleaning. it is perfect, i dont have to remove my makeup with any paper or cotton that will make me stretch my skin, this is one time in the shower and done. perfection.
Amazing 5
Kate Morrow from North Carolina
This makes my skin feel amazing! I received this in my Ipsy bag and will be purchasing the bigger size!
Fantastic Product! 5
gflick from New York, NY
Reading the other reviews I was surprised to hear that individuals did not have a good experience with the product--I do not write reviews often and felt it necessary to write one after reading the others. I must admit I was not privy to the previous version of the product. However, absolutely love this version. I had a breakout of acne a year ago and started using this product. My acne soon became minimal. Additionally, a little of this product goes a long way and lasts for at least 6 months. I highly recommend it! My skin has not looked better.
Nothing like the original, such a disappointment 2
Mom of three from Westchester, NY
The original product of the clearly corrective facial wash was amazing. I do not understand why it was ever changed I used it for years. Then I bought this product whenever it came out and it was awful I felt so scratchy against my skin. I went back to try it again and it is still terrible. Bring back the original formula. There was nothing wrong with it.
Love love love 5
NikiLu from Texas
I love this stuff! I have read the reviews about how it's different from the previous formula however I never used it being it was my first time to use it. I don't have anything to compare it to so I absolutely love it! My skin has never looked better!!! About to reorder!
A little goes a long way! 5
KDub22 from Minneapolis, MN
Best daily face wash I've used. Works great for my skin year round even with the changing seasons in the Midwest. A tube lasts me 6 months using it once a day so the value is there for me. Would be lost without it!
Love this so much! 5
Marana from Los Angeles
Have been using this since november 2019, I am in love with it. It always leaves my face feeling so clean and refreshed.
Great product ! 5
Domo from Chicago, IL, USA
I've been looking for something to clear my face , dark spots n even the tone and thus worked wonderfully and when I'm out I can definitely see the difference . I love it . After a few weeks you will notice your face is much cleaner and clearer
New formula 1
Pjwowo113 from Los Angeles
it's been a while now since they changed to a new formula. I'm still upset. Before it was white birch and peony and now its white birch and pearlstone. My face doesn't feel clean the way it used to. I accidentally bought the new formula and was very disappointed. I hope they'll reconsider bringing back the original formula and product.
the cleanser i have been looking for 5
bahia from LA
i love this product. i have small bumps and dead skin in many parts of my face. this cleanser is not overly stripping and leaves my skin soft, overnight those dry spots and bumps faded!
My Favorite Face Wash 5
BrittanyMarlene20 from Portland, Oregon
I'm so confused with all of these bad reviews. I've always been the person to switch up my cleansers but I just keep buying this. I love the texture, a dime size goes along way, and the smell is amazing. My face always feel smooth and tightened after using. I love love love.
Perfect texture for sensitive skin 5
MayorChill from South Florida
The beads are teeny tiny and don't break blood vessels. My skin is smooth and ready to accept the test of my Kiehls's routine. I use it only at night. I love this stuff.
I'm 62 yo and my skin glows.
Please bring back old formula 2
KMR1 from ATL
I used to love this cleanser - but the new formula is not that great, kind of feels like glue coming out of the tube and leaves my face feeling dry.
Please bring back the old formula!!
Fragile, faulty packaging 2
KimOrlandoMUA from Orlando, FL, USA
The formula is smooth with a great, more abrasive exfoliator. I like that a pea-sized amount is enough to exfoliate and cleanse my face, neck and chest. I've purchased this 3 times and would give this product 5 stars if it wasn't for the faulty packaging. IF YOU DROP THIS, IT WILL BREAK. The cap has shattered on me all three times after falling off the bathroom sink or after being dropped in the shower. Given the high price point, I expect more durable packaging.
BRING BACK OLD FORMULA! 2
JennifersBody from Washington DC
Can you see per the reviews? It was perfect and once you changed it, we don?t like it. So change it back! The old formula was literally the best cleanser i?d ever used in my life. Someone needs to copy the old formula and release an amazing cleanser lol
it's the face cleaner i've been looking for. 5
jenncole from Brooklyn, NY
i never tried the prior formulation, so i can't compare. but for me, this is perhaps my perfect face cleanser. it foams just the right amount. has just the right amount of exfoliating ingredients so that it feels properly cleansed but not overly so. my skin always looks bright and fresh after i use it. and, as someone who is 48, with aging skin, who has hit perimenopause, it has helped immensely with my dry skin. it was getting to the point where i was having so much dead skin on my cheeks and chin that if i rubbed my face, skin would come off on my fingers. no more since using this product. and my skin looks less dull and ragged.
Favorite! 5
nursekate from San Diego
I love this stuff. I use it once daily. It's the perfect amount of scrubby for daily use. A little goes a long way, which I also love.
Miss the old formula 3
Dermgirl77 from undisclosed
While this new formula does get my skin squeaky clean, I miss the ?scrubbiness? of the old one. There is very little exfoliating material in this one.
Physical exfoliants shouldn't be encouraged 2
ShanLina from Miami, FL
I went to my local store and informed the rep that I was looking for a new cleanser. She recommended this one. I've liked her recommendations in the past so without looking at the packaging too much I decided to give it a try. It's a physical exfoliant. ALMOST ALL skincare professionals who are truly educated will advise against a physical exfoliant. Especially for someone who suffers from hyperpigmentation like myself. Physical exfoliants cause microtears in the skin likely to aid in the production of more skin discoloration. So the fact that Kiehl's, a skincare company so highly regarded, has employees promoting this product shocked me. While I understand why it's in their product armory, people like why they like regardless of science so make the product for them so they don't go elsewhere—don't encourage its usage. It damages skin.
Physical exfoliants shouldn?t be encouraged 2
ShanLina from Miami, FL
I went to my local store and informed the rep that I was looking for a new cleanser. She recommended this one. I?ve liked her recommendations in the past so without looking at the packaging too much I decided to give it a try. It?s a physical exfoliant. ALMOST ALL skincare professionals who are truly educated will advise against a physical exfoliant. Especially for someone who suffers from hyperpigmentation like myself. Physical exfoliants cause microtears in the skin likely to aid in the production of more skin discoloration. So the fact that Kiehl?s, a skincare company so highly regarded, has employees promoting this product shocked me. While I understand why it?s in their product armory, people like why they like regardless of science so make the product for them so they don?t go elsewhere?don?t encourage its usage. It damages skin.
Amazing!! 5
AshTaylor from Texas, USA
Have had SOO many compliments on my skin since using this product. Really happy with this face wash and will certainly be repurchasing.
