Product Reviews Rated 2.86 out of 5 stars
65 Reviews
Most Helpful Positive Review Worked for me! I swear this product helps with my acne! I started getting cystic acne in my early 20?s and tried all kinds of different cleansers. Some worked for a little bit but most of them left me feeling dry, my acne returned and my texture was awful. I swear this cleanser has helped me with my acne and has slowly been brightening my mild acne marks. The biggest thing I?ve noticed and even my family/friends is the texture of my skin! It?s less stressed, red and more smooth in a sense. It has tiny exfoliants in it but it?s gentle enough to use twice a day. I bought this in January and it?s lasted me until May so it lasts a long time! Highly worth trying!! Please don?t discontinue this!
Most Helpful Critical Review Disappointed I am a flight attendant and the purifying face wash was the only one that suited my ever sensitive dehydrated skin I recommended it to all of my colleagues, my skin was so much nicer and dewy no breakouts just a radiant complexion I still have the old face wash, using it very sparsely now because I know there will never be another one in the future!!
I used to go to every duty free in Australia to always pick one up and always ended up walking out with a bag full of new products to try.
Since its been discontinued I don't even want to look in the shop direction anymore.
Very disheartened if I knew before I'd have stocked up on them.
Kiehls you've lost your most excited customer.
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Reviewed by 65 customers Great product ! 5
Domo from Chicago, IL, USA
I've been looking for something to clear my face , dark spots n even the tone and thus worked wonderfully and when I'm out I can definitely see the difference . I love it . After a few weeks you will notice your face is much cleaner and clearer
New formula 1
Pjwowo113 from Los Angeles
it's been a while now since they changed to a new formula. I'm still upset. Before it was white birch and peony and now its white birch and pearlstone. My face doesn't feel clean the way it used to. I accidentally bought the new formula and was very disappointed. I hope they'll reconsider bringing back the original formula and product.
the cleanser i have been looking for 5
bahia from LA
i love this product. i have small bumps and dead skin in many parts of my face. this cleanser is not overly stripping and leaves my skin soft, overnight those dry spots and bumps faded!
My Favorite Face Wash 5
BrittanyMarlene20 from Portland, Oregon
I'm so confused with all of these bad reviews. I've always been the person to switch up my cleansers but I just keep buying this. I love the texture, a dime size goes along way, and the smell is amazing. My face always feel smooth and tightened after using. I love love love.
Perfect texture for sensitive skin 5
MayorChill from South Florida
The beads are teeny tiny and don't break blood vessels. My skin is smooth and ready to accept the test of my Kiehls's routine. I use it only at night. I love this stuff.
I'm 62 yo and my skin glows.
Please bring back old formula 2
KMR1 from ATL
I used to love this cleanser - but the new formula is not that great, kind of feels like glue coming out of the tube and leaves my face feeling dry.
Please bring back the old formula!!
Fragile, faulty packaging 2
KimOrlandoMUA from Orlando, FL, USA
The formula is smooth with a great, more abrasive exfoliator. I like that a pea-sized amount is enough to exfoliate and cleanse my face, neck and chest. I've purchased this 3 times and would give this product 5 stars if it wasn't for the faulty packaging. IF YOU DROP THIS, IT WILL BREAK. The cap has shattered on me all three times after falling off the bathroom sink or after being dropped in the shower. Given the high price point, I expect more durable packaging.
BRING BACK OLD FORMULA! 2
JennifersBody from Washington DC
Can you see per the reviews? It was perfect and once you changed it, we don?t like it. So change it back! The old formula was literally the best cleanser i?d ever used in my life. Someone needs to copy the old formula and release an amazing cleanser lol
it's the face cleaner i've been looking for. 5
jenncole from Brooklyn, NY
i never tried the prior formulation, so i can't compare. but for me, this is perhaps my perfect face cleanser. it foams just the right amount. has just the right amount of exfoliating ingredients so that it feels properly cleansed but not overly so. my skin always looks bright and fresh after i use it. and, as someone who is 48, with aging skin, who has hit perimenopause, it has helped immensely with my dry skin. it was getting to the point where i was having so much dead skin on my cheeks and chin that if i rubbed my face, skin would come off on my fingers. no more since using this product. and my skin looks less dull and ragged.
Favorite! 5
nursekate from San Diego
I love this stuff. I use it once daily. It's the perfect amount of scrubby for daily use. A little goes a long way, which I also love.
Miss the old formula 3
Dermgirl77 from undisclosed
While this new formula does get my skin squeaky clean, I miss the ?scrubbiness? of the old one. There is very little exfoliating material in this one.
Physical exfoliants shouldn't be encouraged 2
ShanLina from Miami, FL
I went to my local store and informed the rep that I was looking for a new cleanser. She recommended this one. I've liked her recommendations in the past so without looking at the packaging too much I decided to give it a try. It's a physical exfoliant. ALMOST ALL skincare professionals who are truly educated will advise against a physical exfoliant. Especially for someone who suffers from hyperpigmentation like myself. Physical exfoliants cause microtears in the skin likely to aid in the production of more skin discoloration. So the fact that Kiehl's, a skincare company so highly regarded, has employees promoting this product shocked me. While I understand why it's in their product armory, people like why they like regardless of science so make the product for them so they don't go elsewhere—don't encourage its usage. It damages skin.
Physical exfoliants shouldn?t be encouraged 2
ShanLina from Miami, FL
I went to my local store and informed the rep that I was looking for a new cleanser. She recommended this one. I?ve liked her recommendations in the past so without looking at the packaging too much I decided to give it a try. It?s a physical exfoliant. ALMOST ALL skincare professionals who are truly educated will advise against a physical exfoliant. Especially for someone who suffers from hyperpigmentation like myself. Physical exfoliants cause microtears in the skin likely to aid in the production of more skin discoloration. So the fact that Kiehl?s, a skincare company so highly regarded, has employees promoting this product shocked me. While I understand why it?s in their product armory, people like why they like regardless of science so make the product for them so they don?t go elsewhere?don?t encourage its usage. It damages skin.
Amazing!! 5
AshTaylor from Texas, USA
Have had SOO many compliments on my skin since using this product. Really happy with this face wash and will certainly be repurchasing.
Favorite 5
VickiD from Boca Raton, FL
This is my all time favorite face cleanser!!
Feels amazing 5
Mire from Utah
This cleanser feels amazing when you apply it, my face loves! it I love the texture and how you can seriously use one drop and it goes a long way!
I would buy this again 4
Bertha from Mobile al
Use it as a body exfoliation
Bad Reformulation 1
DavidLA from Los Angeles, CA, USA
The Clearly Corrective Treatment Water is such a disappointment, I have used the Clearly Corrective Clarity-Activating Toner for many years.
Kiehl's, why so many formulation changes …Such as the Clearly Corrective Exfoliator? Micro-Blur Skin Perfector?
I have been a loyal Kiehl's user for 10+ years, with all these changes, I've switched half my skin care line to another brand.
Bad Reformulation 1
DavidLA from Los Angeles, CA, USA
The Clearly Corrective Treatment Water is such a disappointment, I have used the Clearly Corrective Clarity-Activating Toner for many years.
Kiehl?s, why so many formulation changes ?Such as the Clearly Corrective Exfoliator? Micro-Blur Skin Perfector?
I have been a loyal Kiehl?s user for 10+ years, with all these changes, I?ve switched half my skin care line to another brand.
Love this product! 5
vballchica from New York
I added this face wash recently to my daily Kiehl's skincare routine and after a couple uses I couldn't believe how smooth my skin felt! What a difference this product has made.
Go to cleanser! 5
Celat from Orlando, FL
Amazing product, I'm a aesthetician and this is the very few brands that I love using on myself and clients. This cleanser really works and paired with the serum it works wonders! I love it!
Love! 5
fsteele610 from undisclosed
I am surprised to see so many negative reviews for this cleanser because I love it and it has had wonderful effects on my skin. It seems like most of the negative reviews are coming from those who used a previous product that has been discontinued and are disappointed that this product is not comparable, rather than looking at it as a new and different product. This cleanser makes my skin look and feel visibly smoother and softer. I have milia-prone skin, and i this exfoliator is helping to prevent new milia from forming - my skin has not looked this good in quite some time! Will continue to use.
Wish they hadn't changed this 2
Kate310 from DC
Like others, I was unpleasantly surprised to find that this is NOT the same product as the Clearly Corrective Brightening Exfoliator they used to carry (although the packaging is so close, which is why i didn't notice this was a "daily cleanser" and not an "exfoliator"). The old product was amazing, after one use you could feel the dead skin slough off and the results were noticeable. I loved that it was a chemical exfoliant so that you didn't have to scrub hard or at all to still get the benefits. This is just a gel cleanser with exfoliating beads in it. Super bummed.
Worked for me 4
Caitlyn from Chicago, IL
So, I can?t compare this to the cleanser that others have referenced that was discontinued from this line. I also received this as a sample. Personally, it?s done good things for my skin. I?ve noticed a brighter complexion and some reduction in dark spots (I was also using a sample of their dark spot serum, so that could be helping as well). I?ve also used it daily and I find that it exfoliates without irritating my skin, and I?m usually very sensitive to that.
The sample is enough for me to pull the trigger on a full size, but I think one thing is clear: if you can try before you buy, do it.
This product blows away my previous cleanser! 5
PrairieGirl from Midwest
I feel so bad for the folks who had great experiences with the prior product. I?m fairly new to the Kiehl?s product line, but I have to say that I absolutely love this product! My skin is very sensitive, so I?ve shelled out a lot of cash over the years trying various products, and the product I used (most recently) before this one cost more than twice as much and didn?t work half as well. Not only does this product clean my skin without creating a red, splotchy face, but it really does brighten my skin...to the point where I bumped into some old friends who told me that I look much younger! Needless to say, I?m a huge fan of this cleanser! To those of you who may not be as enamored, hang in there and keep trying some other Kiehl?s options!
