Rated 3.86 out of 5 stars
Most Helpful Positive Review Moisturizing
Ok so this product moisturized my straight hair so well. A little bit too much. But! Its extremely damaged and im okay with the greasier look for now to repair my hair. If you try and blow dry your hair with this stuff itll look like an oily mess. But after the oil sinks in (maybe an hour) MY HAIR WAS SOOOOO SOFT. Damage free! Thats why i gave it 4 stars. I wouldve given it 5 if i didnt have to wait for the oilyness to go away but this most likely isnt for my hair type which isnt shea moistures fault.
Most Helpful Critical Review So bad so disappointed
I honestly don't know what went wrong. This left my hair feeling stiff, gunky and dirty. My hair is normally easy and very low maintenance. I just wash and let air dry and go. Don't brush it or anything. After using this I couldn't even run my fingers through my hair. It felt like I hadn't washed it out enough. I tried again making sure there was nothing left and it was the same thing. I wish I had never bought this shampoo and conditioner.
Reviewed by 288 customers Never again
Cecilia from undisclosed
Don't get me wrong, the sent is amazing but the quality of the product is not. My hair has never felt more disgusting in my life even though I had just washed my hair about 12 hours ago (last night). I will never be using this product again.
Awful! Returned it
Kim from Merced,ca
I was told by employee it was better than Bio Silk, It was NOT. no moisture what so ever
Your hair will break and fall off
Mimi from Las vegas
Half way through the bottles I started noticing my hair was getting really dry and getting really thin. Next thing you know I started noticing my hair falling off and bald spots all over. So sad.
mishi from undisclosed
This is the first SM shampoo that has made my scalp super dry and irritated. I am not sure if it is the fragrance in it. None of the other SM shampoos that I have tried have irritated my scalp as bad as this one. Just awful.
Rori from New Jersey
I so badly wanted to love this product because I've had success with other shea moisture products but this shampoo is awful. Leaves my hair looking dirty, greasy, and heavy immediately after washing it. I switched after hearing great things, but this is one of the worst shampoos I've ever tried. My hair is super low maintenance and this ruined it. It's now dry on the ends, greasy on the top, and I have dandruff like never before.
BAD, Made my head itchy and fall out
Cherish from undisclosed
I didn't realize how bad this shampoo was for my hair until I switched shampoo and conditioner for a road trip. While I was using shea moisture's shampoo and conditioner my head was always itchy and my hair was always falling out more than usual. I had no idea why this was happening and didn't think that it had to do with the shampoo I was using. When I was on a road trip I bought a different brand of shampoo and my itchiness completely went away, I no longer had dandruff, and my hair wasn't falling out as much. So I don't recommend using this brand :/
BAD, made hair itchy and dry
Cherish from Seattle, WA
I didn't realize how bad this shampoo was for my hair until I switched shampoo and conditioner for a road trip. While I was using shea moisture's shampoo and conditioner my hair was always itchy and falling out. I had no idea why this was happening and didn't think that it had to do with the shampoo I was using. When I was on a road trip I bought a different brand of shampoo and my itchiness completely went away, I no longer had dandruff, and my hair wasn't falling out as much. So I don't recommend using this brand :/
Worst shampoo I've ever tried
Audrey from Pennsylvania
Worst shampoo I've tried, left my hair feeling so dry and stiff and felt like I didn't wash it all out even though I have. I don't leave reviews ever but this product was just that horrible. Can't wait til the bottle is gone.
Racqs from undisclosed
My hair loves a lot of moisture and it give my hair the moisture it needs.
Ampandre from GA
This will be the only shampoo I ever use. My hair was hydrated, soft and manageable.
MAKES YOU LOSE HAIR!!!
Nataly from King city CA
i was super excited to try the shampoo but in the end it ended up disappointing me. the first time i tried it it left my hair a bit greasy. this doesn't really happen that often. i didn't really pay that much attention. but then the next day i used it again. i started noticing that my hair started falling off. i started losing a lot of hair. which wasn't normal. i'm very concerned for my hair and i would not recommend this!
Impossible to open?
Dreyfi from undisclosed
We purchased multiple bottles of this product, and have not yet been able to activate the pump mechanism. We use many other products, with varying degrees of ease in releasing the pump, but these are simply frozen/impossible, or activate differently. Please advise.
I would buy again
Tina from Lakewood co
Great lather and smells like summer
Try something else...
Hannah from S.C.
This shampoo made my curls look good but feel...gross. After washing my hair felt rough, which is strange cause it doesn't strip my hair, but on the other hand it also doesn't clean my hair lol. Even after washing my hair is left oily and waxy feeling. It's so weird cause my curls look good and defined but my hair feels really gross, especially my scalp. Maybe if I washed my hair every single day I'd like it more cause it wouldn't get as
oily but with this stuff, within 1 day it's as oily as if I hadn't washed my hair in 3 days.
BEST SHAMPOO EVER
Thecoconutlover from undisclosed
I have a tried a lot of shampoos and conditioners for my dry and frizzyhair and nothing really worked. Where I live there is a lot humidity and this duo combo are amazing. It left my hair very hydrated and no frizz what so ever.
Abby from Pasadena, CA
I love it! My hair feels soft and my curls are happy. My curls looked defined out of the shower. I have 3b/3c hair. I would definitely buy again!
I will continue to buy this
KrysC from Stockton
Been using this for over a year. Smells amazing. Love it and will keep buying it. I have curly/wavy hair so it's light enough but also moisturizing enough for my curls.
Not for my hair
Mary from Oxnard CA.
First day I used the shampoo and conditioner and it left a residue. I had to shower and rinse my hair for 10 minutes and it was still sticky. The second day I only used the shampoo and the same as before. Not for me!! Too sticky.
Minesta from undisclosed
I love the texture but this shampoo really dried out my hair. It feels wax like and gross
Dee Bailey from Tennessee, USA
This is my favorite product from Shea moisture. I absolutely recommend this product!
Anita056 from undisclosed
I've been looking for a new shampoo besides tea tree ones. This shampoo gave my hair so much moisture and even my scalp cleared up after one time use. I naturally have wavy hair 2B, this shampoo helped it alot!
kimf45 from undisclosed
So basically I have this product on my hair back then and it is actually really good but not as good as Pantene! I usually use Pantene because I have very thick straight hair and oils dont really work well with my hair so I usually just go with Pantene!! Buttt also its also good for shaving!!
I love shea moisture but...
lindachicana from undisclosed
This brand has never been a fail for me but this shampoo! It makes my hair feel super dry. I'm not sure why. I have continued to use it and my hair feels fine after i condition but the shampooing is so rough. I really dislike it. Honestly, I cannot wait to finish the bottle so I don't have to use it anymore.
kyaram5 from undisclosed
This shampoo is a great moisturizer with excellent ingredients. This product would be great for people with hair on the dryer side. This product compares greatly to other drugstore brands. Im very satisfied with this product.
jaylav from undisclosed
This is the best shampoo ive ever used. It makes me hair so much kore shinier and strong. My roots always feel super hydrated and the smell is fantastic. It is way more affordable than other shampoos that offer the same things.