Rated 4.47 out of 5 stars
Most Helpful Positive Review Best Purchase Ever
I received the travel size as a gift and I absolutely fell in love with it. I went back and bought the full size in the store. Although it is more expensive than a drugstore brand cleanser, you get much more and it actually works. This product is a miracle worker. I am a teenager and I used to seriously break out and now I have not had a single breakout since I started using this cleanser. I saw amazing results after only a few days. If I was only allowed to use one cleanser for the rest of my life I would hands down choose this one.
Most Helpful Critical Review Parabens!!!
Did not realize this product would be full of parabens when I ordered it! There were multiple parabens listed in the ingredients list on the container, however, the website didn't list them in the ingredients. Very frustrated about this. $20 down the drain. Not sure I will purchase anything else from Kiehl's if I can't be sure of whether it has parabens before I place my order!
Reviewed by 324 customers It did not work for my sensitive skin
SweePea from Phoenix
This product has a strong smell and it irritated my sensitive skin by drying it out. This was a surprise, as I have other Kiehl's products that are great. It may work well for people who have normal, oily or non-sensitive skin.
My sensitive skin loves this!
Julia from Oklahoma City
I wash my face with this nightly, and I follow it with a moisturizer. I've noticed that my face doesn't feel stripped or oily afterward, but my skin is softer and my t-zone isn't flaky like it used to be. Great product, and a little goes a long way, this tube will last me a LONG time.
Love the cleanser but not the packaging
PandaNYC from New York
This is one of the very few foaming cleansers that don't dry out my disgustingly oily, not particularly sensitive 40-something year old skin. It's the ONLY one I've found that is also unscented.
While I have zero complaints about the actual product, I am unhappy with the tube packaging. I have to race to catch the cleanser before it spills all over the cap and while it's certainly not difficult to store the tube tapered end down, I find it annoying to do so. I really wish this came in a refillable sealed pump bottle.
Not good for sensitive skin
Sha sha from NJ
I used this for a couple days and my face broke out with cystic acne (which I never get) and hives. Might be the sodium laureth as 2nd ingredient. But I don't recommend if you have sensitive skin. I love their othe products though!
I love it
None from Ohio
I use it in my morning and night time face cleaning
I absolutely love this product and will continue to use it.
Collette from Newport News Virginia
I use the product twice a day with various day face and eye creams and the morning and evening oils
Works well, but also dries skin
Mizu from California
This face wash works well, it cleans my face, but after 2 days of use, I need to switch to a super gentle cleanser, since it over dries my face. I know some people can just not wash their face daily to get around this, but due to my line of work, I shower and wash everything when I get home (this is how I've been doing things since before the 2020 microbial takeover). The smell of the face wash is not great, but it's not horrible. The face wash is thick, so you will need to mix it with some water to get a good glide over your face.
needs to have a seal!
ttt from —
this cleanser is a wonderful solution for me and keeps my face fresh and hydrated! but my cleanser arrived opened :( make SURE you throw away products that have been opened and always check with a customer service representative if there is supposed to be a seal.
Would buy again
Lmaturin from Montgomery, tx
Little needed cleans well !
Very good gentle cleanser
Cyntiap from Albuquerque NM
This is an excellent and gentle cleanser which does not strip my skin. My skin has entered a new awkward stage of peri menopause - dry in spots, still oily in spots with the added joy of new hormonal breakouts which I hadn't had since my early 20s. This cleanser strikes a good balance of getting my face clean without exaggerating the dry areas and seems to help keep my skin calm. I find myself using this most nights and adding in Philosophy's Clear Days face wash in the couple of days leading up to my period for that hit of salicylic acid when needed and it's a good combo.
Doesn't strip my skin
Olivia from Florida
I have combination skin (oily in my t zone and chin area and dry cheeks and forehead) that is sensitive and acne prone. I switched from a Mario Badesco regimen in which I used the Acne face wash with a toner and moisturizer. It left my skin feeling dry after cleansing and didn't do anything for my acne. With this wash, my acne seems to be calming down, it doesn't strip my skin and my skin feel soft and fresh. It lathers up really well. I follow it with the oil free toner and oil free gel moisturizer. I might consider switching the the oil free wash if it seems like I need to, but I'm really enjoying this cleanser! It doesn't really take any traces of make up off, but I don't think it's advertised to do that, so it's okay.
Great for my combo skin
VMontclair from New Jersey
Love this cleanser! No dry feeling after use. Mild cleanser on my mostly oily 60's year old skin. A coffee bean size quantity goes a long way!
Randy from Raleigh, NC
I have bought this many times over the last few years. It's so gentle. It suits me very well. I can't go without it.
Cleanser good; packaging bad
City of Roses from California
I like this cleanser because it does a good job cleansing without drying. I wish, though, that it would come in a pump (or better yet, sell a pump version and then sell refills for the pump). The screw on top is messy and because you have to store it upside down it leaks a lot, meaning you lose product. This was the first time I bought this. I'm on the fence about buying again simply because of the packaging. Otherwise, good cleanser.
I would buy this product again and again
TEEK from Chino hills
This product in wonderful. After use my skin is clean and clear. After use My skin feels soft and ready for the day routine or nighttime routine
Clears acne away like magic!
LauraJ64 from Montgomery, Alabama
I'm a 56 year old woman who STILL struggles with occasional bouts of acne breakouts....as if I were going through puberty again! I've tried E.V.E.R.Y.T.H.I.N.G. on the planet to combat this problem, but a few years ago, a friend turned me on to Kiehls Ultra Facial Cleanser and gave me a small bottle to try. I couldn't believe the difference within just a few days! My face started to clear up and no new acne appeared! Now, I'm an avid user of the product and tell all my friends about the Keihls line of great products! A big bottle of this stuff would make a TERRIFIC stocking stuffer for that one person who still struggles with acne....at ANY age! Even my kids are using this! Clear skin really IS possible again.....and the golden ticket is inside this bottle of Keihls Ultra Facial Cleanser!
Perfect for Sensitive and Oily Skin
Nicole8 from undisclosed
I love this cleanser. I have sensitive skin that leans more towards the oily side and this cleanser always leaves my face feeling fresh and supple. I've tried so many different cleansers from many different brands but I always come back to this one.
Clean clean clean
SierraAlexandria from CO
This is hands down one of the best facial cleansers i have ever used! It leaves your skin feeling super soft and clean. It does not strip your face and leave it tight and dry. Its non scented and AMAZING!!!
B from Florida
this has sodium laureth sulfate which is a cancer causing agent. why would you use this????
Bern4 from Colden,NY
Have a lot of allergies and have to be careful with products I use. This is a very gentle cleanser and I haven't had any breakout to my skin.
Best Facial Cleanser 💞
Julia from Nashville, Tennessee
The perfect "clean feeling" cleanser without the drying and tightness, I can't recommend it enough. I was on the hunt for a new cleanser that wouldn't irritate my dry, sensitive skin for months and this did that and more. I've repurchased twice and will confidently continue to.
Anna Marie from Cincinnati, OH
This cleanser does the job. It's very gentle and leaves my skin feeling moisturized and soft right after rinsing off.
Staple cleanser. Drug store versions are cheaper
Mary from York, PA
This cleanser does the job. I use this as my second cleanser (after an oil based cleanser). It doesn't leave my skin stripped of moisture. I never get that tight skin feeling. However, I just can't justify paying this price knowing there are so many drugstore options that give me the same results.
Great for sensitive skin (eczema)
Sense it girl from SF
Really great for my sensitive skin. Eczema was flaring up after using a different product. After cleaning my face with this the itch went away. Super happy!
I will buy again and again
Michelle from Casselberry Fl
I love that it not harsh and removes makeup. Doesn't irritate my eyes and doesn't over dry while not making me oily