Product Reviews Rated 4.45 out of 5 stars
379 Reviews
Most Helpful Positive Review Best Purchase Ever I received the travel size as a gift and I absolutely fell in love with it. I went back and bought the full size in the store. Although it is more expensive than a drugstore brand cleanser, you get much more and it actually works. This product is a miracle worker. I am a teenager and I used to seriously break out and now I have not had a single breakout since I started using this cleanser. I saw amazing results after only a few days. If I was only allowed to use one cleanser for the rest of my life I would hands down choose this one.
Most Helpful Critical Review Parabens!!! Did not realize this product would be full of parabens when I ordered it! There were multiple parabens listed in the ingredients list on the container, however, the website didn't list them in the ingredients. Very frustrated about this. $20 down the drain. Not sure I will purchase anything else from Kiehl's if I can't be sure of whether it has parabens before I place my order!
Reviewed by 379 customers Perfect cleanser 5
Metaltiger from undisclosed
I love that you only have to use a tiny drop of this and it makes wonderful lather. My skin feels clean, but not dry.
Still my favorite after 11 years. 5
Sfryder from San Francisco
I've been using this facial cleanser for 12 years now, and it's still the best. I have normal to dry skin, and it's great year round. It's effective at cutting through sweat and makeup without drying out your skin. I only wish Kiehl's came up with an alternative to plastic packaging.
Effective clean. 5
Joyana from Columbia City, IN
Great cleansing. A little goes a long way. Thorough.
Best Face Wash & Gives Me The Clearest Skin 5
Lauryn from Newburgh
I love this face wash it's so thick you only have to use a little & it makes my skin instantly clearer & brighter.
Exceptional daily cleanser for my dry, aging skin. 5
TheresaDMcG42 from Cedar Lake, IN
This is a great daily cleanser for my dry skin. I first tried it as a sample and ordered it right away.i just purchased again in a larger size.
Staple 4
Katiegirl from undisclosed
Always good morning cleanser to get off surface oils
Wonderful Gentle Cleanser 5
AynR from Ojai, Ca
This is my favorite facial wash! I have been lost since becoming an adult. Sometime in my 20s, my skin changed and the routine of my teenage years was all of a sudden not cutting it. I have used other gentle cleansers in my 30s (primarily oatmeal based), but this is such a good, all around gentle cleanser that I find myself always reaching for this one. I am in love! I can literally use this every night and I have the most sensitive skin.
Perfect everyday cleanser 5
PODD from Sarasota, FL
Best cleanser ever!! Cleans out your face and neck perfectly, specially after a long day out or at work, very smooth and non abrasive, leaves your skin feeling soft and clean! Perfect for everyday use in all climates.
effective yet gentle 5
marya from undisclosed
I use this every morning and evening to remove the previous day or night's products. It is effective and still gentle enough for my sensitive skin.
Highly recommend 5
Lindley18 from undisclosed
I really enjoy using the cleanser. It has such a nice texture/application. Highly recommend :-)
Gentle cleanser, a little goes a long way 4
lhsu from undisclosed
This cleanser is gentle on your face but a little expensive compared to other gentle cleansers
Drying 3
Lilikoi from North Carolina
The Ultra Facial Cleanser has a thick consistency, so I need to mix it with some water or else it doesn't lather well. I do like that the scent is not overwhelming. I do need to be careful when I use it for multiple days in a row because it does dry my skin. Overall, the face cleanser works, but it's not my favorite especially since I need to switch it out every other day with a different cleanser to keep my face from drying out.
3rd time purchasing this product and absolutely love it! 5
Montoya from Texas
Prevents breakouts from happening! My favorite cleanser 😍
Loves it 5
Kens from AL
Always come back to this cleanser! Been through so many bottles! So creamy! My skin never feels tight & stripped after.
10/10 would definitely recommend you buy!! 5
Kate from Bronx,NY
All I'm going to say is buy it you won't regret it
Not nearly as good as the oil-free versiom 3
Izzy14 from Brooklyn, NY
I have used the blue bottle of Kiehl's ultra facial for years and love it. This time around it was out of stock so I went with the regular white bottle and I regret it….the cleanser is not doing a thing to curb oil, pimples, dryness….nada. So bummed I spent money on this: I'll have to just accept that I wasted $ and go back to the blue bottle. :(
Best gentle face cleanser 5
Avni from San Jose, CA
Best for everyday gentle face cleansing. Leaves skin cleansed and also supple.
MEH 3
Vidhi from Sevierville, TN
Tbh, I don't really care for this. I bought this face cleanser with the ultra facial cream (which is amazing btw) to find a skincare line that couldn't possibly work for my skin type, super dry and sensitive skin. I've tried some of Kiehl's products, like the avocado eye cream (also amazing), but this cleanser wasn't a hit at all. It fragrance-free (yes, I want that), but it didn't do anything. I didn't feel hydrated or didn't clear up my face, maybe my skin is just that dry, but I didn't like this product and for that, I won't be purchasing or recommending to anyone. Sorry kielhs.
I also agree with others about the cap, it would be great if it was a pump bc you have to squeeze a lot, at a point, I cut the tube in half and I would use some out of it until it was fully finished.
Great Cleanser 5
Aaliyah from Meriden, CT
I received a sample size of this product and this cleaner has done a good job of cleaning and limiting my breakouts. Keep in mind if you have dry skin like myself, apply facial cream right after wash to prevent the "tightening, dryness feeling"
Using for years 5
Kae from Pennsylvania
I've been using this cleanser for about 5 years now and can't stop using it. It perfectly takes off your makeup and leaves the face feeling super clean. It's also not extremely drying. It also doesn't break me out. My boyfriend also uses it and it's improved his acne breakouts
Holy grail 5
Kay from Atlanta
Never felt anything like this. The thickness of it is what draws me in I LOVE IT. Thick but still SO gentle. Price point is amazing in my opinion for what you get.
stickiness on the product surface 2
Y666 from undisclosed
when I open the package, it is stick like someone touch it with sweaty hand. And I can not replace them and I need to pay shipment fee if I return.
Game changer. 5
DaniD from Orlando, FL
I've been using other luxury facial products all which have a pop-and-fizzle effect for me, meaning they're great at first but then after become unimpressive. This is not the case for this line of products - this product is consistently amazing every time I use it, even after weeks of use!!! I can't believe how glowing and soft my skin has become by using this product and the rest of the line. Love it!
Keep coming back 5
LC from MD
Look all I'm going to say is before this cleanser I did not have a set cleanser that I used. I was always trying something different once a cleanser ran out. Once I tried this cleanser I kept re-buying it. It doesn't burn my eyes (if it happens to get in it), it completely cleans off my make up, my face doesn't feel dry after. I'll still try other cleansers here in there but it's hard to finish them because this one is just the best hands down!
So far so good keeps... 5
Cleanly from undisclosed
So far so good keeps my face squeaky clean and has a very light fragrance!