Product Reviews Rated 4.57 out of 5 stars
1366 Reviews
Most Helpful Positive Review Saved my Bleached hair! I've overbleached my hair and was so worried about my roots giving up and hair loss - I first found this masque at sallys after another terrible bleach job and it did so much more than I was hoping! My hair used to be so brittle and pieces were breaking off. This totally restored the integrity, shine, and strength of my hair so much so that I ended up buying a ton of other versions of Shea! And I'll be reviewing those too. This one is the one that converted me! My hair feels like I didnt even touch it with bleach now. I've been using it for about 3 weeks and so grateful I found it.
Most Helpful Critical Review Do not waste your money on this. DO NOT BUY THIS. I read good reviews n bought these 2.Texture is very waxy and dry. After putting for 1-5 hrs also after wash, it leaves my hair rough, dry and lifeless. Very disappointin & very difficult to iron hair, had to buy Bleach London & Loreal Inforcer.NOT RECOMMENDED!!
Those writing 5 stars are probably getting paid to write good. Don't waste your money. Buy only Good masks like Bleach London, Loreal Expert range, olaplex N3, Wella thick mask, Briogeo, Kerastase.
DON'T Compromise with hair else you will end up spending more like I did. Cheers!
Reviewed by 1366 customers First time buyer 4
Jade from Detroit
Overall, you could say I'm impressed. As many others have mentioned, this smells a lot like play dough! But I've tried many hair masks & treatments alike, but none of them have calmed down my frizzy dry ends like this has. I have wavy, fine, bleached, hair that gets tangled easily. I like to use it before I wash my hair to make sure my scalp isn't greasy after use. A little goes a long way!
The Best Hair Mask But What Happened to the Smell? 4
megan12 from undisclosed
So I've used this hair mask for a couple years now, and every time I try something different, I keep coming back. It helps strengthen it, reduces breakage, fall out, and split ends, and makes my hair so soft. I have 3a-3b hair that is bleached and heat styled regularly, and it keeps it in wonderful condition. However, I just got a new container after a while and the smell has changed. It used to smell like play dough, which isn't a great scent, but it was completely tolerable. I can't even describe what it smells like now, just that it's absolutely unbearable. I was terrified the smell wouldn't wash out of my hair, and while it mostly did, I'm still not happy. It's such a good product and I would hate to have to stop using it, but I just don't know if I can deal with the new smell. 4 stars because of how well it works, but I have to knock at least one (and to be honest, it probably should be two) off for scent.
smells nasty 3
lan1004 from undisclosed
smells like play dough but my hair feels a little healthier def better hair masks out there
PLEASE BEING BACK OLD FORMULA 1
Karen from undisclosed
The new formula smells like it has soured and it doesn't condition my hair like the old formula. The new formula is not as thick and it feels like you are skimping on the ingredients to save money. It doesn't live up to your promise.
I need my favorite hair masque back! 4
ogwolfbri from undisclosed
I just dyed my hair and need this badly. Been a couple months without it and I'm truly sad. Just bring back the old formula puhlease. Lol.
SOOO GOOD 5
Charlotte from undisclosed
I cannot shut up about this hair mask, my hair felt so soft and the frizz definitely went down the more I started using this product. It doesn't smell super fancy but the end result definitely makes up for the scent. I'm a swimmer who has thick hair so I for sure need that moisture and because my hair gets so damaged this really helps me. This product is also super easy to use, just read the instructions on the back of the product if you want the full effect.
PERFECT! 5
Abby from undisclosed
I've used shea in the past beforey chemically processed hair, I got a curly perm but I did it myself I wanted to take some steps forward so my hair prepared itself in case it were to begun breaking, I purchased the protein cream along with this, once I removed my shower cap and combed through I had dry scalp lift from my hair and I'm not one to ever have that, I've never had it before and this mask helped with that, for the first-time in year's my hair feels healthy ,I have 3c-4a have for reference :)
Incredible hair masque!!!! 5
poumps from undisclosed
I never give reviews but I just had to with this product. I bought a few small packets from another website of this masque as I wanted to try it before I bought the larger version. Wow. It already started working as soon as I applied it. I kept it in for thirty minutes as I didn't apply any heat to it. I did put a shower cap over it. When I rinsed it, my hair was so smooth and shiny. I literally said, 'Whose hair does this belong too?' It transformed my hair. I HIGHLY recommend trying this product out. From the reviews I have read it is hard to find, and I can understand why. Also this product did not leave my hair greasy and rinsed out fairly easy.
Best masque 5
Tea from Colorado
This is the only hair mask I've ever used that made a actual difference in my hair, it feels softer than ever and has a ok smell. Love love love
So nice, shine 5
Jkelly11 from undisclosed
This mask is absoluatly amazing! Love it so so much.It hust gives my hair such a shine and just makes my hair feel like paradise. Smells like a vkay trip. Its very thick and is just speachless.
Do not waste your money on this. 1
Phoenix from undisclosed
DO NOT BUY THIS. I read good reviews n bought these 2.Texture is very waxy and dry. After putting for 1-5 hrs also after wash, it leaves my hair rough, dry and lifeless. Very disappointin & very difficult to iron hair, had to buy Bleach London & Loreal Inforcer.NOT RECOMMENDED!!
Those writing 5 stars are probably getting paid to write good. Don't waste your money. Buy only Good masks like Bleach London, Loreal Expert range, olaplex N3, Wella thick mask, Briogeo, Kerastase.
DON'T Compromise with hair else you will end up spending more like I did. Cheers!
The only Conditioner I can use!!!! Bring it back 5
NaomiNova from undisclosed
I have coarse curly, puerto rican hair..this is THE ONLY conditioner that works. I went to cosmetology school & am currently in Barber School, so I always check the ingredients. I use it every time I condition my hair; the one with Shea butter, peppermint & Apple cider vinegar. please put this back on the shelves because I'm running low ~ thank you
I LOVE IT! Brought curls back to life! 5
Angie from Portland Oregon
My hair was really dry and I trimmed and tried adding oils but nothing seemed to be helping. It was at the point that it would look straight/wavy and curls would rarely form. I used as instructed but I had no cap or way of applying heat so I just left it on my hair for 30 minutes after shampooing it. I rinsed it out from my hair and then styled it with some moisturizing hair lotion and some mousse and MY HAIR WAS AMAZING!!! My hair felt so soft and it even curled at the roots when before my hair would be flat at the top. It's been a week since I have used it and it's my second hair wash day and my hair still looks so nice I even got complimented on it. I definitely recommend this!! I also didn't use much when applying it and I have long thick hair. Just make sure to apply well to your ends and use a brush to get it evenly throughout your hair then I just put my hair into two little buns while my hair was still wet and with the mask applied :)
Ugh, love but never in stock 5
myricm from undisclosed
It smells delicious and it saved my dyed curly hair when nothing else would. My only complaint is that it's been getting hard to find and always seems to be out of stock:( Is it getting discontinued?
Best Masque 5
tsmith from new jersey
This masque absolutely saved my hair during lockdown! I have corse, thick, wavy hair that breaks very easily and needed a cut at the beginning of last April. I resorted to a masque to try and help breakage and ends. I came across this one and haven't stopped using it since! I love the way my hair feels and styles after using it. I cannot recommend it enough!
This product makes my 5
taylorp158 from undisclosed
This product makes my hair free so strong. I apply a generous amount and take it through my hair. It doesn't smell bad which is great because castor oil tends to have a funny smell
My favorite mask. It 5
lindseykras from undisclosed
My favorite mask. It makes my hair so smooth and shiny. A little goes a long way and it is perfect to use once a week in the shower. I have straight, blonde, thick hair and it works perfectly.
Just an okay mask. 2
member4ac661 from undisclosed
Just an okay mask. I can't see a huge difference when I use it. Not my favorite but did use up the whole product.
I love this mask 5
amans25 from undisclosed
I love this mask a lot! I use it 1 time a week with other masks and it makes super soft and luscious. It smells really good. It's great for its value and has really nice packaging! I will definitely buy this hair mask again!!!
Formula Change Yucky 2
Tonya from undisclosed
Why oh why did you go mess with a good thing? The new formula with ACV and no keratin smells like playdough and it lingers. Who makes these decisions?
Used this up so 5
lexiw50 from undisclosed
Used this up so fast! Makes my hair super soft and detangled!! Definitely going to repurchase
I always seem to 4
winn_mel from undisclosed
I always seem to always go back to this product. it's a classic and great for giving your curls that extra hydration
I use this whenever 4
sharong82 from undisclosed
I use this whenever my hair and scalp feels dry. Not only does this make my hair smooth and soft, but it also smells amazing.
The entire Jamaican black 4
sarinebean from undisclosed
The entire Jamaican black castor oil line is great. Highly moisturizing mask. If you have thicker hair this mask would work great for you.
I have used this 5
alejandrac430 from undisclosed
I have used this treatment 3 years ago with excellent results. My hair was very dry and weightless. And this mask has brought my hair back to life