Rated 4.41 out of 5 stars
Most Helpful Positive Review Great Product for Cleaning Falsies and Eye Makeup
I loved the packaging, and the security tab was a welcome sight. The 50ml size is small enough, and the cap it well secured to prevent leaks. I would suggest placing it in a little baggie as a secondary preventative measure to protect your other items.
Removing the cap and the security protection tab/film was quick and straightforward – as the film was able to be released in one motion. As I sniffed it, it has no perfume or scent of any kind and greaseless to the touch. I tested the Lash Clean product on two brands of lashes made of different materials. Brand A – was a synthetic stack lash with a thick band, and Brand B – was Velour's Mink lashes with a moderate size band.
Two different forms of cleaning were used. Brand A used a cotton pad, and Brand B used the Q-tip and a spoolie (as I did not have the Too Clean Lash Wand to use as per recommended). For Brand A - By soaking the cotton pad with the cleaning solution, I placed the lash on the pad, folded it over, and patted the two sides together a few times. Makeup came off immediately, and any remaining glue quickly removed using a tweezer or fingernails, and the lashes remained intact.
For Brand B, I soaked the Q-tip and slightly rubbed and pressed it on the inner side of the band, where I was able to break down and pick off the glue. I then dampened the spoolie and brushed down from band to tip (2-3 times) to remove any makeup and glue fragments. DO NOT RUB the spoolie across the band (did that on one lash), for I found it broke the lash bonding, causing them to fall out.
As a facial makeup remover around the eyes, it was fantastic! It cleared off everything in two swipes. I found it worked best when you rested the dampened cotton pad on your eye for 10-15 seconds to let it brake down the eye makeup. It even took the excess glue and eyeliner off the waterline.
I received a free sample size (50ml) of the Velour Lash Clean product to review. The opinions expressed are that of my own.
Most Helpful Critical Review Decent gentle product
I used this to clean up after a day of Velour's Lash & Go Liner (which is an eyeliner adhesive hybrid) as well as my day-to-day mascara. I noticed that this product felt very gentle like water and there was no greasy element. I wanted to see if it was doing the job so I opened my eyes during cleaning and there was absolutely no stinging. Instructions tell you to use a cotton pad and press on top of eyes for a bit but I'm the lazy type and just put the product on my hands for some moderate rubbing, which I do every night. After the process, I noticed a little bit of the eyeliner adhesive remaining despite rubbing my eyes for longer than usual. The mascara was removed cleanly. I did have to go in with my stronger oily makeup remover for the remaining adhesive to come off. I noticed 3-4 of my eyelashes fell off in one eye which has never happened to me before so I'm slightly concerned about that. The lid felt like they used a very cheap plastic material and it actually doesn't click to close 100%. Quite disappointing for this brand. All in all, it's a great size for a longer travel but I would say it is quite over priced considering it didn't do it's job completely and how cheap the plastic lid feels. I would only recommend it to someone if they can obtain it for a discount because it is a usable addition that feels clean (and it's vegan!!!). With some changes I think it has potential but these changes are quite detrimental in my opinion.
Reviewed by 176 customers Would use again
CocoLoko from New York, NY
Nothing revolutionary but a clean, transparent formula to remove eye makeup. Use it before washing my skin. Does the job but did notice a few eyelashes fell out. Wish it had some none-pore-clogging moisturizing element to it for late night use!
In love with this product!
Bri Bri from Toronto, Ontario
As someone who wears lashes often to complete my looks, I couldn't find a product that took off residue glue. I would be picking off glue for days, until this amazing product saved my lashes! Velour congrats on yet another great product!
I love this product!
BeautySagal from Toronto,CA
Let me tell you about this product! There is nothing like it out there, I have very sensitive eyes and this works perfectly.
I love how it takes off my eye and face makeup easily with no irritation or dryness around my eyes.
It is a must have product!
I would buy and recomm
Camren from Toronto,CA
I've always used oil cleansers for my face/eye area and never really used a solution to remove my eye makeup BUT this product is mazing and game changer. I love the packaging especially the smaller size, there is no harsh perfume scent to it and its super easy to use. It truly does remove off everything on and around the eye area. I've found my new fave eye makeup remover!
Gentle Lash Cleanser!
Been from San Diego
Tried this out in my lashes, usually most cleaners will make your lashes oily and make the lashes droopy. But this cleaner is so gentle on your lashes that it brings them back to life! After cleaning my lashes I let them dry and the finish product was great! They're clean and still have a beautiful curve, ready to be used again and again! As a makeup remover it was also great, left my skin nice & clean! Would definitely recommend!
Great makeup remover
Rhonda from ON
Can be used just like micellar water. Great at removing makeup!
Works great and adorable packaging
Heather from Toronto Canada
First of all the packaging is so cute! I really loved how gentle this was on my eyes. I have sensitive skin so I'm always nervous to try a new product, but this did not disappoint. I also used it with regular and waterproof mascara and it works wonders on both!
I also used this on my velour false lashes and it cleaned them perfectly:)
compact and does the job well!
YM2020 from Toronto, ON
Packaging is great and the size is perfect for travel. Fits nicely into any makeup bag. Cleaned my velour lashes with no issues and I really like that fact that it didn't leave any residue and was completely odourless.
Cured my eczema!?!
Bianca from Ontario
I absolutely LOVE this product! I have very sensitive eyelids and usually get eczema flare-ups when I wear makeup and use most makeup removers. This stuff healed my eyelids! It's so gentle yet so effective! 10/10!
Work both! Mini travel is excellent!
Sharon from Toronto, Canada
I was looking for a perfect product that could clean lashes well. I wasn't able to find one and my lashes becomes dirty and filled with a lot of sticky from the glue. When this product finally came and I was so glad that I received it! It's non toxic, and vegan lashes clean! The bonus is that it work as a makeup remover! I had to give it a chance. I used a q-tip to soak the liquid and then carefully clean the lashes. I then used tweezer to pick any leftover sticky from the glue. It look new and clean now! I am happy with this product. I also tried it to remove my makeup. It work so easily with cotton pad! No reaction. This is a travel size which I can carry in my purse and travel! I highly recommend this!! :)
I LOVE It
judy.ngu18 from Toronto, ON
I didn't expect to like this product as much as I did. Velour has honestly been releasing some good stuff!! The packaging and feel of the product is nice but most importantly, it does its job. I have sensitive skin and get irritated pretty easily (especially in the eyes) but no issues with this. Tried it on my eyes and face. It was gentle but still managed to remove the more stubborn makeup which I love. Received this as a sample but will 100% purchase once it runs out.
KP from Toronto
I like this product because it easily removes my waterproof mascara without me needing to rub my eyes so much.
Gentle make up remover
Steph from Toronto
I used it to take off my eyeliner and mascara, did leave a little bit of residue for the waterproof eyeliner
Grace from British Columbia
Easy to use, will try again when get lashes done, prefer pump for use with cotton
A Must Have!
Tiff from Toronto, Ontario
Using this oil-free makeup remover made taking off my makeup a breeze! The product is extremely effective near the eyes and does not irritate sensitive eyes. My skin always used to break out when I would use other removers, but this one has made my skin breakout significantly less than other products. It's also works amazing with lash extensions
Yon from Toronto, On
This lash cleaner removes makeup and dirt off my lashes without irritating my eyes or skin! Best lash remover I've tried!
Kiran from Toronto, Ontario
I received this in PR. There are a couple good things about it. I'm sensitive to fragrance so I'm happy this doesn't have any and it doesn't leave a greasy residue. It also doesn't dry out my eye area which happens with other eye makeup removers. It's good for sensitive skin because my skin didn't get itchy or irritated. However, it doesn't take off any eye makeup well, despite being the second claim. It takes a few swipes to take completely remove the lash glue and I used their eyeliner/eyelash adhesive. It might work for you if you have the time to hold it against your eye lid. The lid feels a little flimsy so I'm not sure I'd take this with me if I'm travelling.
Good eye makeup remover
Angel from Sacramento, CA
This is a good makeup remover for removing your eye makeup like mascara and liner. It is also good for removing the glue that gets stuck to your lashes after you wear falsies. I like that it is oil-free. I would recommend the travel size if you want to give this a try, and it is a good size to carry around with you.
Would buy again
Bella from Toronto, Canada
This product was great. My eyes are extremely sensitive and any product that touches my eyes usually irritate them. Got off all the dirt and gunk with ease! Would definitely recommend
Gentle Yet Works Great!
Clar3bears from Toronto, ON
I use this product to remove all my makeup (eye and face) and also to clean my false lashes. I have pretty sensitive skin so there are a lot products out there that will irritate my skin. Velour's Oil-Free Makeup Remover is gentle enough that it does not cause any problems with my skin, yet it is strong enough to remove all my stubborn eye makeup. I would definitely purchase this again!
Potential contender for my current makeup remover!
Bmama from Toronto, ON
To start off, I'm digging the packaging of this travel size makeup remover by Velour! Even so, I had to take an aesthetic picture. I personally like the bottle and that you have to pour it out vs. using a pump. While pumps might be useful, I find that sometimes its a toss up of if the pump works properly or has issues (pumps too much product). In terms of the product itself, it did what was promised! Removed my eyeliner and lashes off with ease and no fuss. I think the only thing that might me consider twice in repurchasing is that I've been use to buying Neutrogena's Oil-Free Eye Make-Up Remover. For comparison, the Neutrogena does come on top in terms of quantity and price. For reference, I have only used this 1-2 times, but will continue using the travel size to see how I feel at the end! Really enjoy seeing how Velour has been coming out with different product lines beyond lashes.
Great Travel Size Option
PCross from BC
I used the product to remove my foundation from my face. It worked perfectly. I liked that the product didn't have an overwhelming scent. It was super easy to use and fresh feeling while using. The only con was it did leave my skin a bit sticky feeling afterwards. But this went away after I applied my usual moisturizer!
Hooray for no oily residue!
Noelle from Vancouver
I used this to remove eye makeup (including waterproof lower-lash mascara) and loved that it wasn't oily or heavy. Couple of swipes with a wet cotton pad was all I needed.
Gentle product but not super effective
Trai from ON
Pleasantly surprised by the gentle formula, and like how the product is not greasy/oil and does not feel heavy on the skin. It was quite effective when removing make-up on the surface of the skin like eyeliner and eyeshadow, but I still found some mascara left on my lashes it did not remove. Overall, a nice looking and feeling product but just not effective to warrant the price tag.
Amazing Multi-Tasking Product!
Dom from Long Beavh, CA
This works wonderfully and doesn't irritate my eyes! It's really gentle and removes all the makeup/ dirt, debris with ease. This is truly and amazing product!