Frequently Asked Questions

Ulta Beauty Rewards™ is our way of thanking our loyal guests for choosing Ulta Beauty. Like Ultamate Rewards®, Ulta Beauty Rewards ™ is still the rewardiest program you know and love, now with MORE birthday gift options! As a Member, you'll feel the love by being rewarded with points on every qualifying purchase, exclusive offers sent to you via email, mobile app, and mail. The program is free to join; simply shop like you always do — and get rewarded for it. It's proof that beauty loves you back.

When checking out in-store, you can provide the Ulta Beauty associate your phone number. The associate will gladly look up your number and ensure that you receive your points.

Alternatively, you can provide the Ulta Beauty associate with your Member ID barcode in the Ulta Beauty app.

When checking out online, be sure your Ulta Beauty Rewards™ Member ID is on the dashboard page of your account on at ulta.com. Then, just make sure you're logged in before you check out, and your purchases will automatically be credited to your Member account.

For details on how your Ulta Beauty Rewards™ Membership works at Ulta Beauty at Target, please see the Ulta Beauty at Target FAQ section.

Members earn 1 point for every $1 spent. Platinum Members earn 1.25 points for every $1 (25% more) and Diamond Members earn 1.5 points (50% more!).

• Membership is free.
• Earn 1 point for every $1 you spend.
• Earn points on any product or Beauty Services in-store, in the mobile app, or at ulta.com
• Redeem points as soon as you have 100 points on any product or Beauty Service in Ulta Beauty stores, in the mobile app, or at ulta.com.
• Receive Member-exclusive communication and offers.
• Earn points faster with special bonus-point offers.
• Earn double points on all your purchases at Ulta Beauty during your birthday month.
• Receive a free gift offering during your birthday month while quantities last. And if you're Platinum or Diamond, you get an extra birthday gift ($10 of nearly anything!).
• View your points balance on your receipt, ulta.com, in the mobile app, and your monthly Rewards Statements email.
• Check out the "Earning Points" and "Redeeming Points" sections of these FAQs to learn more.
• Diamond Members get everyday FREE shipping on Ulta Beauty orders of $25 or more (excluding Alaska & Hawaii), PLUS a Diamond Tier Qualification free full-size gift and $25 off any Beauty Service.
• Earn points when you shop Ulta Beauty at Target when you link your Ulta Beauty Rewards™ and Target Circle Accounts.

No. Ulta Beauty Rewards™ is a free program that offers you benefits for your love of beauty. It's that simple! Earn points every time you shop at Ulta Beauty and redeem points for discounts on any product or service. It's about time beauty loves you back.

No — enrollment in the Ulta Beauty Rewards™ program is FREE. Hooray!

Rules appear in the Program Terms & Conditions, or you can contact us here.

Yes! All Ulta Beauty Ulta Beauty Rewards™ bonus point offers are stackable! Note: Base points are earned only once. For example, if a member buys $25 worth of a skin care product when we offer 2X points for that product, and another offer for 3X points on your entire purchase, the total points earned would be 100 points. Let's do the beauty math: 25 base points + 25 bonus points from the 2X product specific bonus offer + 50 bonus points from the 3X on your entire purchase = 100 points.

Yes, Members can earn base and bonus points on the same product/transaction. For example, Members will earn 100 base points on a $100 qualifying purchase. If a "2X" multiplier offer is also applicable, the total points earned would be 200 (calculated as follows: 100 base points + 100 bonus points = 200 points).

Yes, all Beauty Services are eligible to earn points! And you can even rack up those points to redeem for discounts on future Beauty Services!

You can earn points on all our pretty products, including Beauty Services. However, gift cards, tips, shipping charges, discounts from vendor coupons (or other similar discount coupons), taxes, charitable donations and fees are not eligible for earning points. See the Program Terms & Conditions for complete details.

• For in-store purchases, you earn points immediately. (Unless our systems are down. In that case, we will process your points within 24 hours after your purchase.)
• For online purchases, points will be credited to your account within 72 hours after your order has shipped.

Members earn 1 point for every $1 spent on qualifying purchases. Platinum Members earn 1.25 points for every $1 spent on qualifying purchases. Diamond Members earn 1.5 points for every $1 spent on qualifying purchases.

Sign into your ulta.com account and your Member ID will located under the Ulta Beauty Rewards or Dashboard section however, if your account was not linked you can contact Guest Services here to obtain your Member ID or look at the bottom of a recent in-store receipt.

Make sure your Ulta Beauty Rewards™ Member ID is on your Dashboard page at ulta.com. Then, make sure you're logged in when you make a purchase, and your points will be added to your Member account automatically when your items have shipped.

Every time you shop at Ulta Beauty, simply provide the associate with your registered phone number at checkout. The associate will gladly look up your number and ensure that you receive your points. Alternatively, you can provide the Ulta Beauty associate with your Member ID barcode in the Ulta Beauty app.

Points will expire at the end of the quarter one year after the date they were earned. Check your receipt, ulta.com/rewards, or your monthly Ulta Beauty Rewards™ Statement email for the next expiration date.

A receipt is required for all returns and exchanges. If you have lost your receipt and used your Member ID for the purchase the store can look it up for you.

Your points, base and bonus, are deducted from your points balance.

If you have the receipt from the purchase, log-in to your account, go to Ulta Beauty Rewards™ and click on the "Missing Transaction?" link at the bottom of the page.

Yes, if your birthday is on your Member profile, you will receive 2X Bonus Points on all purchases made during your birthday month (offer activation required). Plus, if you are signed up to receive Ulta Beauty emails or have the Ulta Beauty mobile app, we will send you a coupon for your choice of a free gift! Platinum and Diamond Members will receive an extra gift valid for $10 off nearly anything! in addition to these birthday perks!

Yes! For every $1 spent, Platinum Members earn 1.25 points and Diamond Members earn 1.5 points. That's 25% and 50% faster, respectively. Plus, points never expire as long as Platinum or Diamond status is maintained each calendar year.

You can find the current number of points expiring in your receipt, in the mobile app, or on ulta.com/rewards and in your monthly Ulta Beauty Rewards™ statement email. Don't let your points expire. Shop Today! You can find the current number of points expiring in your receipt, in the mobile app, or on ulta.com/rewards and in your monthly Ulta Beauty Rewards™ statement email. Don't let your points expire. Shop Today!

My Rewards statement shows that I have a certain amount of points, but I know I've spent more than this. What should I do? Please contact our Guest Service team here, and they will assist you.

Please contact our Guest Service team here, and they will assist you.

No, the Ulta Beauty Rewards™ account is individual and non-transferable.

To check your points balance and your bonus point offers you can login to the Mobile App or go online, go to the Dashboard page, look for and activate any qualifying bonus point offers. Click here

Linking your Membership to your online profile allows you to earn and redeem points on online orders, as well as track your account status and points balance. You'll get the most out of Ulta Beauty Rewards™ and when you link your Membership account to your profile.

During the sign-in process, click the "Forgot your password?" link. A new password will be sent to the email address associated with your online account.

Yes! Your email acts as your username and you can change your user email in the Manage Account section under ‘edit’.

Online

• If you do not have an Ulta Beauty online account: Click "Join/Sign in" on the top of the ulta.com home page. Click "Create an Account". Follow the steps to create an online account and join our Rewards program.
• If you have an Ulta Beauty online account: Log in to your account and go to Ulta Beauty Rewards™. Follow the steps to Join our Rewards program.

In-Store

• Ask our store associates. They'll happily enroll you in the Ulta Beauty Rewards™ program. Get more of what you love for FREE: Free beauty, free Beauty Services, free to join – What’s not to love?!

To receive all the benefits of Membership, you must provide your first name, mailing address (for coupons), phone numer (to earn points in store) valid email address (to get offers, rewards and perks sent directly to you) and birthday birthday (to get your birthday perks!).. Opting in to receive emails from Ulta Beauty and providing your birthday allows us to send you exclusive Member offers including a special perks during your birthday month.

Yes. There are three levels: Member, Platinum, and Diamond. Learn more about the Membership Benefits.

You must be at least 16 years old to enroll in the program.

Yes, every family member can have one Ulta Beauty Rewards™ membership. Just remember that memberships cannot be combined.

• To check your Ulta Beauty Rewards™ point balance, simply go to ulta.com or download the Ulta Beauty mobile app and sign in to your online account or create an account and provide your Member ID during the process. Once you are logged in, you will be able to view your points balance.
• Every time you make a purchase in-store, your points balance will be listed at the bottom of your receipt.
• We will send you a monthly Ulta Beauty Rewards™ statement email with your points balance and other account information. Make sure you are signed up for Ulta Beauty emails so we can send you some points love.

You can submit your missing transactions online. Just have your receipt handy, and click the Missing a Transaction link at the bottom of the Ulta Beauty Rewards™ page.

• At checkout, ask the associate for your points balance. You can start redeeming when you have at least 100 available points.
• Tell the associate how many points you want applied to your purchase, following the increments in the table below or a combination of increments. Use some or up to 10,000 points in a single in-store purchase, any remaining points can be redeemed in a future purchase.

Make sure you are logged in on Ulta.com and your Ulta Beauty Rewards™ Member ID is displayed on your Dashboard page. Once you finish adding products to your bag, proceed to Secure Checkout and confirm your shipping and payment information. Under Payment Method, expand the 'Redeem Ulta Beauty Rewards™ Points' field, select how many points you would like to redeem on this purchase and then place your order. You may redeem up to 4,000 points in a single online purchase and up to 10,000 points in a single in-store purchase. Any points remaining can be redeemed in a future purchase.

Yes! Your points can be combined with other discounts and special offers, as well as any form of payment accepted at Ulta Beauty. For example, you can redeem your points and use the Ulta beauty magazine coupons (e.g., $3.50 off $15) in the same transaction.

Most products are eligible for point redemption. Gift cards, taxes, charitable donations and fees are excluded. See Program Terms & Conditions for complete details.

If you use your rewards points to buy something and then return that item, you will receive only what you paid in cash plus the points you redeemed back to use on a future purchase. If you originally purchased more than one item in your redemption transaction, you will receive the proportionate amount of points back. If you want to exchange the item for something else in the store, the associate will apply the same points discount to the new item.

No, Ulta Beauty Rewards™ points are not transferable.

By providing us with a valid email address, you agree to the Programs Terms & Conditions and you will receive key program benefits such as monthly Ulta Beauty Rewards™ Statement email, bonus point promotions, birthday gift, exclusive Diamond & Platinum Member offers and other fabulous offers that are only available via email.

To opt out of email communications, log into your account and go to My Account. Click "Unsubscribe" in the Email Preferences section. Or, you can click the "unsubscribe" link at the bottom of any Ulta Beauty email you receive. However, if you opt-out, we can't send you Member-exclusive offers and events. If you miss our emails and offers, you can always go online and subscribe to them again.

Platinum status is a higher level of Ulta Beauty Rewards™ with extra-special perks that we use to reward some of our best Members.

Reaching Platinum status requires a minimum annual spending of $500 (total qualified spending between January and December of a calendar year). Your Membership will be upgraded automatically once you meet the annual spending threshold.

If you're in a store, an associate can check your Membership status. You can check your status on your receipt and to check your status online, go to the Ulta Beauty Rewards™ page. Shop your heart out, and soon you'll be saying hello Platinum status.

In addition to the benefits you receive as an Ulta Beauty Rewards™ Member, there are exclusive benefits to being a Platinum Member:

• Earn points 25% faster. (1.25 points per $1 spent)
• Points never expire as long as Platinum status is maintained.
• Extra birthday gift
• More bonus points
• Exclusive offers and events

Your benefits begin immediately after you qualify for Platinum status. Watch your love bloom!

No, your Member ID stays the same once you reach Platinum status.

When you become a Platinum Member, you will keep your status until December 31 of the following year. You will need to re-qualify every year to extend your Platinum status.

January 1 through December 31.

Nothing. It's free! Spend $500 in a calendar year and you'll be upgraded to Platinum status and see how beauty really, really loves you back!

Diamond status is the highest level of Ulta Beauty Rewards™. It's the ultimate tier for guests who live, breathe and love beauty — a program full of brilliant benefits to dazzle and delight.

Reaching Diamond status requires a minimum annual spending of $1200 (total qualified spending between January and December of a calendar year). Your Membership will be upgraded automatically once you meet the annual spending threshold.

If you're in a store, an associate can check your Membership status. You can check your status on your receipt and to check your status online, go to the Ulta Beauty Rewards™ page.

What are the benefits of being a Diamond Member? There are exclusive benefits to being a Diamond Member:

There are exclusive benefits to being a Diamond Member:

• Earn points 50% faster (1.5 points per $1 spent)
• Points never expire as long as Diamond status is maintained
• Everyday free shipping on orders of $25 or more
• Choice of Diamond Tier Qualification gift
• Annual $25 off any beauty service offer
• Extra birthday gift
• Diamond exclusive offers and gifts
• Early access to new product launches

Your benefits begin immediately after you qualify for Diamond status.

No, your Member ID stays the same once you reach Diamond status.

When you become a Diamond Member, you will keep your status until December 31 of the following year. You will need to re-qualify every year to extend your Diamond status.

January 1 through December 31.

Nothing. It's free! Spend $1200 in a calendar year and you'll be upgraded to Diamond status and see how beauty loves you back even more brilliantly!

Ulta Beauty Rewards™ is not a credit card. It is our loyalty program that rewards you with exclusive offers and points for purchases made at Ulta Beauty stores and on ulta.com. The program is free and any United States resident over the age of 16 can join. Full program details can be reviewed on ulta.com/rewards.

The Ulta Beauty Rewards™ Mastercard® is a credit card that can be used at Ulta Beauty and anywhere Mastercard® is accepted. You must be the age of majority in your state of residence (18 in most states) to apply for this card. Once you are approved, you earn one extra point for each dollar spent at Ulta Beauty — in-store or at ulta.com (double points!) and one point for every $3 spent anywhere Mastercard is accepted.

The Ulta Beauty Rewards™ Credit Card is a credit card that can only be used at Ulta Beauty stores, and on ulta.com. You must be the age of majority in your state of residence (18 in most states) to apply for this card Once you are approved, you earn one extra point for every dollar spent in Ulta Beauty stores or on ulta.com — double points!

There are two ways you can apply, visit your nearest Ulta Beauty store and apply at checkout or online at ulta.com/credit. If approved, you'll receive a credit card welcome kit in the mail within 7 – 10 business days.

Yes, if you have been approved for a credit card in an Ulta Beauty store, you will be able to use your newly opened account on the same transaction and receive a first purchase discount as well! For online applications, you will have to wait until you receive a physical card in the mail for online purchases, but you can visit any Ulta Beauty store to look up your account. Online approvals will receive their first purchase discount along with their new card in the mail.

Yes! When checking out in-store, just tell the Ulta Beauty associate that you would like to pay using your Ulta Beauty Rewards™ Mastercard® or Credit Card and would like to look up your account. You will be asked to show a valid form of identification and enter some information on the pin pad to confirm that it's you! For online purchases, you will need your physical card to check out. If you can't find your card, please contact Comenity Capital Bank by calling 866-257-9195.

You can choose to close your Ulta Beauty Rewards™ Mastercard® and reapply for the Ulta Beauty Rewards™ Credit Card by calling the phone number located on the back of your card or at 866-257-9195.

To view your current Ulta Beauty Rewards™ Credit Card or Ulta Beauty Rewards™ Mastercard® balance, go to ulta.com/credit and click on 'Manage Account' or contact Comenity Capital Bank at 866-257-9195.

If your card is lost or stolen please contact Comenity Capital Bank by calling 866-257-9195.

With the Ulta Beauty Rewards™ Credit Card and Ulta Beauty Rewards™ Mastercard®, you will earn 1 extra Ulta Beauty Rewards point for every $1 spent at Ulta Beauty. For Ulta Beauty Rewards™ Mastercard®, you will also earn 1 extra Ulta Beauty Rewards™ point for every $3 spent outside of Ulta Beauty and anywhere Mastercard is accepted.

You will earn points for the amount charged on your credit card on all products at Ulta Beauty, including our Beauty Services. However, gift cards, tips, shipping charges, discounts from vendor coupons (or other similar discount coupons), taxes, charitable donations and fees are not eligible for points. For Ulta Beauty Rewards™ Mastercard®, you will also earn points for purchases outside of Ulta Beauty and anywhere Mastercard is accepted. See the Program Terms & Conditions for complete details.

Points will expire at the end of the quarter one year after the date they were earned. Check your receipt, ulta.com/rewards, or your monthly Ulta Beauty Rewards™ statement email for the next expiration date. If you are a Platinum or Diamond member, points never expire as long as you maintain Platinum or Diamond status.

No, Platinum and Diamond members still earn the same amount of extra points: Platinum members earn 1.25 points per $1 spent plus 1 extra point per $1 spent at Ulta Beauty with the credit card. Diamond members earn 1.5 points per $1 spent plus 1 extra point per $1 spent at Ulta Beauty with the credit card.

You can view your points earned on the credit card by logging into the Ulta Beauty Rewards™ page here. You can also view your total Ulta Beauty Rewards™ points balance on your store receipt, the My Rewards page on ulta.com/rewards, or your monthly Ulta Beauty Rewards™ email statements.

Credit Card points will be applied to your account once per month, within 5 business days of the generation of your credit card billing statement.

At checkout, ask the associate for your points balance. You can start redeeming when you have at least 100 available points. Tell the associate how many points you want applied to your purchase, following the increments in the table below or a combination of increments. Use some or all of them — it's up to you. You can also redeem them online when you get to the payment page. Find the field at the bottom of the page where you can select how many points you want to redeem.

Please contact the Ulta Beauty Guest Service team here, and they will assist you.

To make a payment online, go to ulta.com/credit and click on 'manage account' or contact Comenity Capital Bank by calling 866-257-9195. If you would like to mail a payment, please send to: Comenity Capital Bank — Ulta Beauty Rewards™ Mastercard® or Ulta Beauty Rewards™ Credit Card PO Box: OH — 659820 San Antonio TX, 78265-9120

Not at this time, but there are several other ways to make payments: online, by phone, or through the mail.

Ulta Beauty Rewards™ is designed to give you offers tailored to you. Not all offers are available to all Members. To receive offers more relevant to you, remember to provide your Member ID or phone number to an associate every time you shop.

The Ulta Beauty Rewards™ program rewards you with seasonal and bonus point offers based on the products and Beauty Services you love. You'll receive custom offers sent via email, text message, mobile app push, and postal mail. Examples of these pretty perks are bonus points on specially selected products or Beauty Services, point multiplier days or offers, coupon discounts, and much more.

To earn Ulta Beauty Rewards™ points on your purchases at Ulta Beauty at Target, you must first link your Ulta Beauty Rewards™ and Target Circle accounts on the Target Circle Partners page.

Once linked, every time you shop at Ulta Beauty at Target, simply shop with your Target Circle account in store or online and you will earn points on your applicable Ulta Beauty at Target purchases. You earn 1 point for every $1 you spend. Platinum members earn 1.25 points for every $1 (25% more) and Diamond members earn 1.5 points (50% more). Shipping charges, discounts from vendor coupons (or other similar discount coupons), Target Circle rewards, taxes, and fees are not eligible for points. Refer to the Program Terms & Conditions for complete details.

When you link your Ulta Beauty Rewards™ account to Target Circle, you will be able to earn Ulta Beauty Rewards™ points on Ulta Beauty at Target purchases. Platinum and Diamond members will earn at their increased rate of 1.25 and 1.5 points per dollar.

You will not be able to earn bonus points (including the 2X Birthday bonus points and Ulta Beauty Rewards™ Credit Card 2X points) or redeem your Ulta Beauty Rewards™ points at Ulta Beauty at Target. Additionally, you will not be able to redeem your birthday gift, $10 birthday coupon, or Diamond Welcome gift at Ulta Beauty at Target. Lastly, not all promotions at Ulta Beauty will be available at Ulta Beauty at Target, so please use exact coupon disclosures for information.

Additionally, the Ulta Beauty Rewards™ Credit Card cannot not be used as a form of tender at Ulta Beauty at Target. Ulta Beauty Rewards™ Mastercard holders will earn 1 point for every $3 spent at Ulta Beauty at Target.

Linked members receive all the benefits of Target Circle plus Ulta Beauty Rewards™ points when you shop Ulta Beauty at Target.

Please contact Target Guest Services at 1-800-591-3869 if you’re having problems linking your accounts.

No, Ulta Beauty Rewards™ points cannot be redeemed on Ulta Beauty at Target transactions.

For Ulta Beauty at Target purchases, you will earn points on in-store purchases within 24 hours of your purchase and for online purchases, points will be credited to your account within 72 hours after your order has shipped.

For Ulta Beauty at Target purchases, you will be able to see your points earned in your Ulta Beauty Rewards™ points history on ulta.com or in the Ulta Beauty mobile app. Ulta Beauty Rewards™ points earned will not appear on your Target receipt for Ulta Beauty at Target purchases.

Points earned at Ulta Beauty at Target are subject to the same expiration rules.

Your points are deducted from your points balance, same as Ulta Beauty.

Yes, spend at Ulta Beauty at Target will count towards your year-to-date spend for Ulta Beauty Rewards™ and will get you closer to Platinum and/or Diamond status.

No, bonus point offers will not be available at Ulta Beauty at Target - including the 2X birthday bonus points.

The Ulta Beauty Rewards™ Mastercard® can be used as a form of tender to shop at Ulta Beauty at Target. The Ulta Beauty Rewards™ Credit Card cannot be used as a form of tender at Ulta Beauty at Target.

Ulta Beauty Rewards™ Mastercard® Credit Cardholders will earn 1 point for every $3 spent at Ulta Beauty at Target.

If you have a missing transaction from Ulta Beauty at Target, please contact Target Guest Services at 1-800-591-3869 within 7 days of your transaction. You will be awarded your base Ulta Beauty Rewards™ points. Unfortunately, if you used your Ulta Beauty Rewards™ Mastercard®, we’re not able to add your missing points.

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Please visit our Privacy Policy page here.