Product Reviews Rated 4.63 out of 5 stars
806 Reviews
Most Helpful Positive Review I will buy these products forever. I shampoo my hair twice ,and next put some INFRA TREAMENT in it for five minutes. I rinse it out roller set my hair
Most Helpful Critical Review Terrible New Formula I used to adore this product. I have been using it religiously for about 6 years, but they recently changed the formula and it's terrible. The old formula was Gold hued, smelled delicious, and absorbed into the hair and smoothed like a dream. This new formulation is clear, smells moldy almost, and just coats the hair in grease. I have not changed my hair routine so it's certainly not interacting with any other products (it's the only styling product I use, actually). I am really really disappointed because this used to be my holy grail for tackling my curls, and I didn't mind spending $40 a bottle. Now it's useless and I've read a lot of reviews by people who are just as disappointed as me. I definitely won't recommend this product to anyone anymore. I just really hope I can find a suitable replacement....
Reviewed by 806 customers Not what i expected 2
Kassie from Idaho
Im not impressed, my hair felt dried out after using and more brittle.
Great hair silk 5
DetroitGrl from Detroit,MI
I use this after each shampoo & for special occasions due to the high cost. I love the smell and it leaves my hair soft, silky, shiny and not too greasy.
Smells amazing 5
Meme from Raleigh NC
I like to also us this as a finisher
Best shampoo ever 5
Natalie from USA
The only shampoo I will probably ever use again. Great price, leaves my hair feeling so silky, and makes my hair smell great for days. I definitely recommend!
Great product!! 4
Jes from Racine,WI
Leaves my hair feeling silky just like it says!! Love the smell and how soft this product makes my hair feel.
AMAZING! 5
adri from Fresno
Was gifted a small set for christmas 2020 that had the shampoo, an oil, and this and it did absolute wonders to my hair… I just had to buy a full size bottle! Plus it smells so good!
Perfect hair days 5
hairnet65 from massachusetts
My hair has been giving me some trouble, it was greasy and frizzy and just looked dull every day. I work in a clean room and it requires me to have my hair in a hair net and pony tail every day. As you can imagine that isn't great for my hair! I recently started using a nickel sized amount of this product in my shoulder length hair and after 6 hours of being hot in a hair net all day i took my hair out of it's clip and i walked out of the lab looking like i just went to the salon! I will definitely be buying this again when I run out.
It works well, but the smell!!! 3
Penny from Las Vegas, NV
I do like this product, but I wish they would make it unscented. That is why I took off stars. It smells like a really strong, bad men's cologne!
Amazing 5
Julia from Alabama
I will never stop buying this!!! Enough said.
Yes I would like to buy this product again 5
Kimber from Decatur, Illinois
I use this for my colored hair for breakage and recovering splint end and dry hair. This makes my hair absolutely soft and shiny. I bought it at the mall in Forsyth Illinois. Employees are very friendly there and very helpful. I also love the shampoo that is the same brand name..
WOW!!!! 5
S from Burbank
I don't know what crazy sorcery is in this stuff but voy does it make miracles happen! I put this on my hair after I got out the shower when it was slightly still wet. 2 days later I went to disneyland and got on splash mountain and wet all my hair which I had straightened. Normally after drenching my hair in splash mountain water thats fullllll of bleach, it always makes my hair super frizzy and full of knots. But since I put this CHI stuff before hand, my hair was AMAZINGLY SOFT WITH NO FRIZZ WHATSOEVER. No knots!!!! My hair was still looking so great!! I know it's this CHI stuff because it's the only thing I had put on my hair. I'm so happy with it.
Finally 5
Christine707 from Eureka California
Tight frizzy chemo curls on the bottom half of my head. Stick straight hair on the top. I've tried so many leave in products with so so results. This one is a game changer for me. It tames and defines my curls and leaves my hair soft and shiny. I couldn't ask more from a hair product. Very happy with the consistent results.
Relaxed Hair! 5
SSMITH202202 from Illinois
After using a very strengthening pre poo mixture, I liberally applied this conditioner. It has creamy yet thicker texture. Decent slip but nothing outstanding. Mind you, I was unable to comb through my tangled dry hair at the time. So, I would expect slip to improve under normal conditions. It is fragranced and I like it. I waited 5 minutes with no heat before attempting to detangle with a wide tooth comb. Success! Very happy with the performance. My hair felt hydrated after rinsing. So far so good!
Best hair oil! 5
tiffanyg90 from California
I love this stuff! I've used it before but it was just so expensive, but now I buy it every time it goes on sale at Ulta and a little goes such a long way that I haven't bought it since the last time it went for half off and I still have some left! I don't want to live without it! I know it's bad, but I heat style my hair almost every day and this helps to prevent most of the damage (I use other heat products but I swap those out often) this product stays in my routine consistently! it really helps to prevent a lot of split ends as well! The cherry on top it that it smells amazing too!! chi could make this a candle and a whole fragrance line and I would buy it!
heavy 2
shoppingaround from CA
I used to have 1a type hair which is becoming more like 1b as I get older (35): dry at the ends, frizzy midshaft. Biosilk didn't do anything for me so I got this "leave jn" treatment, only to find out it looks just like biosilk and behaves like biosilk, which is concentrated and heavy, and leaves my hair dry the moment the strand becomes dry. I tried variations of dry hair, towel dried, and damp. Air dry and heated styling. I still can't figure it out. It gets heavy but my hair is still dry. Then my 2nd day hair is a greasy mess.
Yes 5
Cp from Texarkana
I have very dry hait
Ew the scent! 2
DB from Ohio
Smells like thick, heavy perfume. So if that's a scent you enjoy then definitely get this product because the quality is great. It does make hair smoother and silkier but for me the smell is migraine inducing. Bummer
Immediate help for dry, frizzy hair 5
Dance18 from Chillicothe, Il
I love Chi products and this shampoo did not disappoint. My hair was so dry and frizzy and right after the first use with this shampoo, I could see a huge change in the health of my hair.
Transforms 5
Sun from Brooklyn, NY
I got a ashy balayage a few months ago on my darkkk brown hair and purple shampoo fairly often. This has been the only product that I can feel and see a difference in my hair immediately after use. It feels super soft and silky, and makes brushing and styling easier. Highly recommend
Always 5
NM HAIR from New Mexico
I use it everyday, style or just so hair will not tangle
love 5
jess from maryland
tried many shampoos but i love this one. some people complain about the smell but personally i love it. it makes my hair feel so clean. i have so much hair and this shampoo lasts me a good amount of time for the price paid
One Of My Favorites 5
Cricket from Michigan
I discovered this Chi shampoo/treatment a few years ago and have been using it ever since. I do alternate between this and a few others (Paul Mitchell, AG Hair, Redken), but I always have this in my shower as my standby. I think this shampoo deserves more buzz. It is sulfate free and cleans really well. I shampoo every day so I need something that won't strip my hair. This keeps my hair balanced - not too dry or too greasy. No shampoo I've used holds my color better than this one. Also, much less hair in the drain than other brands. This is one of my all time favorite shampoo! I will buy it as long as they make it :)
THE CAP IS HORRIBLE! 2
ULTA please package better! from cheeseland
I liked the previous trigger spray version of this product.
The cap is really, really difficult to get off.
I had to get a butter knife under the cap and pry it off!.
THE CAP IS HORRIBLE! 2
ULTA please package better! from cheeseland
I liked the previous trigger spray version of this product.
The cap is really, really difficult to get off.
I had to get a butter knife under the cap and pry it off!.
life saver for damaged hair 5
Abigail from Idaho
I work in a dry dirty factory and my hair was looking Horrible! Even on my days off when I would do my hair routine, it was so damaged to the point where I thought about cutting a bit off. A wonderful gal at ulta recommended this and, this is magic in a bottle and has saved my hair ❤ I've tried other oils which weigh my hair down and make it greasy, just a tiny amount of this stuff goes a long way.