Rated 4.02 out of 5 stars
Most Helpful Positive Review if you want perfect hair, get this.
This is, hands down, the nicest flat iron I've ever used or owned. I bought this at the suggestion of my long-time hairdresser who told me I would not be disappointed with it, and he was absolutely right. I used a 20% off coupon when buying this, so that helped quite a bit with the price, but considering the results, I would be just as happy paying full price.
I bought this to replace my wigo, which supposedly went up to 400 degrees. I always had the wigo cranked as high as it would go, and it still left frizz and wave in my hair. I have fine hair, but it has quite a bit of curl, which combined with the thinness, always looked like frizz. I can usually only get smooth hair in the spring and fall, otherwise it's too dry or humid to deal with. I used this over a very humid, rainy weekend when I first purchased it, and it kept my hair smooth and silky all day. And I love that it doesn't take all the bounce out of my hair, since it is thin, usually getting it straight means it's limp. But not with this! I just used my usual heat protectant and mousse and finished the style with this iron, and I literally look like I just walked out of the salon. A coworker even asked me if I got a keratin treatment, which I have never tried, but my usually dull, red hair is nice and shiny now, thanks to this iron.
I love the thin plates, I feel like I can really get all the way to the root of my hair. Also, unlike any iron I've ever used, I can actually use the lowest setting (which you're supposed to on fine hair) and get perfect, long lasting results without frying my hair on the highest heat. PLEASE BEWARE: This iron gets SUPER HOT on the highest setting. It didn't singe my hair or anything, but it was definitely way hotter than I needed on my fine locks. READ THE DIRECTIONS and try it on the lowest setting, working your way up to the highest that your hair needs! I've always needed the highest setting before and didn't think this iron would be any different, but this is a professional grade tool, and it's highest setting is truly meant for people with thick, course hair!
Long story short, this is an amazing product. One thing to mention, though: the other reviews on this site say that it came with a gel mat to absorb heat. Mine did not have the mat included, and the box it comes in is not sealed - it has a magnet type mechanism to keep it shut, which is nice for reuse, but I suppose it's possible someone took the gel mat out of the box due to this type of packaging... I don't really need it, so I don't mind. But if you're getting this in store, you might want to check for this mat so you're not disappointed.
Most Helpful Critical Review Do not buy
Yes, its true this does work well...as long as you don't mind paying a lot of money for something that will not last 6 months to a year. My croc just stopped working after a couple months. You turn it on and it starts making a crackling noise like its going to short out and then it turns off. I was so upset, so I googled it and it appears that the same thing is happening to many people. Its not fair! What if you didn't save that receipt, or that stupid warranty?! Tons of people are getting ripped off, this product should be recalled altogether!!!! I strongly suggest that anyone considering buying this product to google it first and see how many people are so upset about the fact that they loved the product but then after a few months it stopped working or just shuts off!
Reviewed by 291 customers Disappointed
LilMiss74 from Illinois
I decided to try the Croc because a stylist that I follow on IG swears by it. What I recieved is a piece of garbage. I read other reviews and still purchased it. BIG mistake 1. I couldn't quite figure out if it had been used or not because the lack of packaging and shine on the actual tool. 2. The plates do not touch. 3. It feels so plastic like. Needless to say I returned it. Maybe there's a professional/elite line of flat irons that Croc sends to their Stylists. I will stick to my tried and true Babyliss.
Lay from NJ
The heat control is perfect, the cord is so long & stays out the way & easy to hold . Great for curling too 💜💜
Marbear13 from Northern CA
I don't like to spend a lot of time with getting my hair 'just right' so this flat iron is perfect! Love how light it is and the settings are easy to see. I've bought flat irons before that it's so hard to read the temperature. Straightens in one pass. Love it!
Amazing Flat Iron
Erinre41 from Keithville
I have used so many flat irons from low end to high end but none have been as good as this one. It makes my hair so shiny and healthy looking. Most flat irons just flatten my hair and make me look like I have thin hair when I don't! This one straightens and gets rid of my frizz (I have naturally curly hair) while keeping the volume, it looks like I left the salon with a fresh blow out! It's so light weight and easy to use to curl, wave, or straighten. I highly recommend Croc
Amazing and Reliable
Kaeleigh from Augusta, ME
I bought my first Croc in 2016, just before Christmas. I worked at Ulta at the time so I got a discount on it. My hairdresser uses Croc flat irons and recommended it to me. My croc JUST stopped working this week... four years later! Note that I straighten my hair at least 5 days a week, so I used it all the time. I have never had a flat iron last that long. I 110% got my moneys' worth from this iron. I have medium hair that's coarse and frizzy, so I would use the third heat setting. My hair came out perfectly sleek every time! The smaller iron is easy to curl with as well, which is super fun and easy. I can't give this iron enough props. I just purchased my second one!
Excellent for protecting fine thin hair
Missy13 from Bay Area, CA
I've had this flat iron for 8 years now and it still works as if it was brand new! Excellent for straightening and getting rid of the frizz, even hear the roots. I haven't been able to curl my hair with it, but I really suck at hairstyling so there's that. If you want a straightener that will pamper your fine, thin hair then this is it. High quality construction.
Received a used iron
Jenna J from Boston, MA
I received a used iron. It had hair in it and the box was damaged. Talked to customer service and they were no help.
I love this!! Have waited a long time!!
Sandi from TN
I love this- use it daily!!!
I love love this flat iron especially for cooarse hair
Sally from Alb New Mexico
I use this in my hair salon! I love it
I would buy this product again!
mlp1997 from Wichita, Kansas
Good quality for the price.
MelCsCaBc from Orange County
I have thick color treated wavy hair and a ton of it. I bought it on sale since my Chi Flat Iron broke. This flat iron is AWESOME... it leaves my hair so silky and straight and I love the handle. I used it on the highest temperature 450 and I did not feel the heat on my hand. I read some of the reviews in regards to the plates and that it turns off. I'm thinking they have faulty ones and they need to exchange it because I don't have any issues.
Allison from Texas
I actually bought this in 2012 and absolutely loved it! Never had any problems, worked amazing! In 2018 it fell in the floor and I accidentally stepped on it while it was hot and broke the plastic on the backside of the plates, I tried to super glue it back together when it cooled off to no avail. The plates would still heat up quick and well though. I now have a different flat iron that a hair dresser friend gave me and you can't beat that! But I would definitely buy this one again!
Not for thick and curly hair
Mahogany from Houston, Texas
I wanted to love this flat iron because I got a great deal but it just didn't work. I had to use my old flat iron to finish the job.
They changed it
ltldeb from AZ
I liked this flat iron because it fits in my hand better. I had a previous version, that I had to replace. They changed it, and not for the better. My original one turned off after 15 minutes of no use. This one does not. The previous one, retained the temperature settings. This one does not. It's an inconvenience. I like this one, but not as well as their original model.
no no no
mano from villa park
ridiculous...a ripp off for sure....I've to two twist its wire couple of times to turn it on. SAVE THOSE BUCKS PLS!
Claudia from El Paso tx
Did not like
Jess from Tx
Is lightweight, has great setting to handle how high you want temperature. Does very good job straightening your hair. And I have thick wavy hair so it saves me a lot time. It leaves it silky straight... straightttt hair but the plates don't meet well towards the end of the tips of your hair. So you have to go several times to make the tips look good. Other than that is good.
Great for my curly fine hair!
Natalie from Boston, MA
I have curly find shoulder length hair and this flat iron is perfect. It heats up quickly, my hair comes out shiny and smooth. I can also curl my hair with it. I receive compliments on my hair all the time. I have used many types of irons over the years and this works the best for me and the price is great.
Love the ergonomic handle
Kat from Virginia
I really like how lightweight this iron is, and the handle is very easy to hold. Unfortunately I did return this straightener because the plates are shorter than my last straightening iron and I have a lot of long hair to get through. The return process was easy and I ended up buying a different model with wider and longer plates.
Blades don't touch when closed
VR from St. Louis
Returning this- the blades don't touch when you close the iron together.
Works great but poorly made, 2 irons both broke within 2mths
Sg from Tampa
Too expensive to replace every couple months. Wish Croc would build a better quirky product because I loved the iron
I love this flat iron
Jo Jo from Chattanooga, Tennessee
This flat iron glides over the hair smoother than any flat iron I've ever had. The design leaves a perfect place for my thumb to rest. 3 heat levels.
where has this product been all my life!
60 and loving it! from Bensalem, Pa.
Only one pass was needed and my hair felt and looked smooth. I love it!
Queen from Ventura, CA
I love the way this product makes my hair feel. It doesn't damage my hair like other flat irons do. The temperature gets really hot and it still makes my hair feel and look healthy. It's so easy to use and it cut down my hair routine in half the time.
Desrod79 from Fontana
Love has straight it get my hair but hate it also. I bought this flat iron in October and its barely December and I am already returning it. It shuts off during use do the cord. At the end of the flat iron every 5 to 10 minutes you have to wiggle the cord than turn it on again and again and again and its never ending till your hair is done. very frustrating