Rated 3.89 out of 5 stars
Most Helpful Positive Review Great on my skin -- but would prefer unscented
I've been using the ultra Gentle Daily Cleanser as a facial cleanser (I even use it to lather up for a shave), and as a body wash. It's been great. My skin feels smooth and soft, not dried out. My only quibble is the perfume. An unscented version would be wonderful as I'm sensitive to scents.
Most Helpful Critical Review Kind of disappointed...
I really wanted to rate this product 5 stars but why the fragrance??? Labeling a product 'Ultra Gentle' and then adding fragrance to it! Really? I cannot figure out the smell... It's disgusting. Same goes for the other 2 Ultra Gentle products. Sad thing is, I love them all. This cleanser is awesome but the fragrance gets to me. It really does give you a slight headache to us fragrance sensitive individuals. There's no need for it! I love how companies think 'fragrance' will be accepted & liked by all. That's not always the case. Leave it out when formulating for sensitive skin!!
Reviewed by 595 customers Smells like the morning burst cleanser from my preteen years
Sintia from Los Angeles
I think this face wash is too fragranced to be marketed as for sensitive skin. has a weird burning sensation around my nose and mouth, I've also felt the same way with the hydrating creamy version of this??? Will resort to using to wash my hands, brushes, etc
anonymous from Flushing, NY
I love that this product is gentle, unscented and leaves my face feeling really clean but not dry!!
Reccomend for Sensitive Skin!!
anonymous from Kane County, IL
First time I used this it did dry out my face a little but after the second day it went away. I use once daily. My skin feels clean and soft after!!! Finally a cleanser that works for me.
Best daily cleanser. Ever!
anonymous from Daytona Beach, Florida
I use this product as a daily cleanser everyday. It foams up nice, does a super job of getting skin really clean without stripping the skin or leaving it dry or irritated. It is an awesome value because you get a huge amount at a great price. I love the fragrance, too. I highly recommend it!
anonymous from New Jersey
Like the name, it is so gentle with the face. I love it!
chris1234 from Elizabeth
Bought this cleanser because I needed a cleanser without any actives. Removes sunscreen and makeup well. Doesn't strip the skin and doesn't feel tight afterward. really an awesome cleanser
Breaks you out!!
K from None
This product definitely breaks you out. I noticed I was even more oily than I normally am when I used this product. Definitely not my favorite.
anonymous from Texas
I've used Neutrogena products for about 7 years or so. All of them have been great! But this one by far is the best one for sensitive skin. It cleans thoroughly and does not irritate your skin! Love this product.
Super rough to my skin
Martalu from Dallas, TX
My dermatologist recommended this product because I have very sensitive skin. I have always used Neutrogena for my face. I used for two days and my face became incredibly dry, raisin appearance to give you and idea of how bad. Very disappointing, I won't use it again/
Nice simple gentle cleanser
TSide from Alabama
This is a nice gentle cleanser. It leaves my skin soft and does not irritate. I would recommend this product. Great quality for the price.
Does what it says
Msjennm from San Diego, CA
Perfect for my sensitive skin and leaves me feeling clean, although a good moisturizer is needed following each wash.
NOT for sensitive skin. STRONG Fragrance???
Minnie from Los Angeles, CA
I bought this product because it was labeled "Ultra Gentle" and for people with "Sensitive Skin" in mind, yet it has fragrance. This makes no sense, fragrance is a major irritant in skin care products and causes redness and irritation. That was very disappointing to open the bottle just to feel like I'm putting Laundry Detergent on my face. No idea how you can describe it as such and call it dermatologist formulated. Fragrance does not belong in "ultra gentle, sensitive skin lines" and even if it wasn't labeled that way, it stinks like floor cleaning chemicals. Yuck. Irritated my sensitive skin.
Helped with my oily skin!!!
Melina from Maryland
I use this every morning and almost every night and I see good results. It's really helped with my oily skin! (I have extremely oily skin)
Would Be Perfect, If Not for Fragrance
Michael C from WI
My mom is allergic to propylene glycol and fragrance, which prevents her from using most cleansers. While this product doesn't have propylene glycol, it has fragrance, so she is no longer able to use it after an allergy skin test confirmed her sensitivities to fragrances. From reading the reviews on this product, I can say that the rating (currently 3.9 out of 5) would be very much near 5 out of 5 if it weren't for the fragrance. Neutrogena has tons of cleansers with fragrance, so the "Ultra Gentle" line should at the very least be fragrance-free to differentiate it from the others. Neutrogena explains that the fragrance is designed to be mild enough to be safe for most people with sensitivities to fragrances, but quite frankly the scent doesn't add any value to the product and only makes it so that there is an unpleasant taste sometimes if the cleanser suds come in contact with the mouth. In order to compete with some of those other gentle cleansers on the market, the Ultra Gentle Daily Cleanser should either have the fragrance completely removed, OR it should also be available in a fragrance-free version, like the Hydro Boost Body Gel Cream. Please consider these suggestions; she would be able to use this if not for the fragrance!
YvonneD from undisclosed
The box arrived totally damaged!!! One of these items busted inside of the box and everything was saturated with the product. Didn't even have the packing slip to return the box because it was all saturated with liquid and torn apart!
kate23333 from USA
I've been using this product since 7th grade, and it's my favorite thing in the world. I have very sensitive skin, and this has never once irritated it. I have fairly clear skin, but when I have a breakout or two this always pulls through and erases them! I wash my face with only this every single night, and sometimes even use it in the morning. Love!!
Nothing Else Worked
JCHudg from NH
I purchased this for my teenage son, after seeing an ad online. He was turning 17 and had been struggling with skin issues and acne for a year. He always had amazing skin, and then poof ... one day it all just changed. It was so severe we had seen his dr, we tried three major brands claiming guaranteed improvement. Nothing was working. Im not entirely sure why this one was the magic solution, but I am forever grateful. the amount of money, time and stress we went through trying to figure this huge problem out, was solved with the foaming cleanser. I cant ever say enough amazing things about this product. I will always offer it out as a solution when friends ask, and my son will continue on being happy healthy and confident now !
Bim from F
I had high expectations but this has fragrance which I'm trying to avoid in my skin care. It's also kinda drying and i have normal-oily skin. So i wouldn't recommend to dry skin.
Ellie25 from Los Angeles, CA
I have super sensitive skin and this works good. Took off all my makeup and my face felt clean. It did start to dry me out after using it twice a day, so I switched to only using it at night; and no more dryness!. It certainly gets the job done with no breakouts, no redness and no burning sensations !
My daughter loves this!
Mplotkin from York, Pa
Love this stuff!!
Will buy this again
Marlene ♥️ from Los Angeles
I thought this product didnt do much since im used to having a scrubbing sensation Type of face wash. But during the week of using it i saw my pores reduced. Loved it
Works great to gently clean
mlom from Melbourne FL
Gentle cleaner. Works great to gently clean. Doesn't dry out my face.
fragrance is not Ultra Gentle
RK from Maryland
Disappointed this has so much fragrance. Do better Neutrogena.
Autumn from Cedar Rapids, IA
I recently started using this product and it works great! I have not had any breakouts because of it and I use it twice a day.
Broke me out :(
Sam from Virginia
I have combination skin, and I bought this product so I would have a gentle cleanser to remove my makeup. The first 3-4 days it did work, however after the 5 day of using it I slowly started noticing pimples forming. I have never gotten acne on my cheeks or chin until using this Product. it Also cuased my first ever extreme breakout, and forhead acne got even worse. It's been a week after not using this product my acne has gotten better, so I can assure you it was this product. I now just use it as a body wash because it does leave my skin very soft, just not good for my face :(