Product Reviews Rated 4.21 out of 5 stars
1145 Reviews
Most Helpful Positive Review Great on my skin -- but would prefer unscented I've been using the ultra Gentle Daily Cleanser as a facial cleanser (I even use it to lather up for a shave), and as a body wash. It's been great. My skin feels smooth and soft, not dried out. My only quibble is the perfume. An unscented version would be wonderful as I'm sensitive to scents.
Most Helpful Critical Review Kind of disappointed... I really wanted to rate this product 5 stars but why the fragrance??? Labeling a product 'Ultra Gentle' and then adding fragrance to it! Really? I cannot figure out the smell... It's disgusting. Same goes for the other 2 Ultra Gentle products. Sad thing is, I love them all. This cleanser is awesome but the fragrance gets to me. It really does give you a slight headache to us fragrance sensitive individuals. There's no need for it! I love how companies think 'fragrance' will be accepted & liked by all. That's not always the case. Leave it out when formulating for sensitive skin!!
Reviewed by 1145 customers Good basic cleanser 5
Alexis from Ocala, Fl
Love this as a step up from Cetiphil. It's just a basic cleanser and don't think it's anything more than that.
Extremely strong fragrance 1
Bearded Beauty from Dayton Ohio
Thought I would change it up from my trusted face wash. This face wash has a very strong fragrance that clings to your face for hours. Maybe some would like it, but I didn't, the smell actually becomes unbearable after sitting on your skin all day. Do not recommend to those with a sensitive nose.
Stick to Cetaphil. This stuff literally stinks! 1
Bearded Beauty from Dayton Ohio
Thought I would change it up from Cetaphil. Big mistake. This face wash has a very strong fragrance that clings to your face for hours. The smell actually becomes unbearable after sitting on your skin all day. Do not recommend to anyone. Stick to Cetaphil.
Leaves my skin so soft! 5
Nely from Harlingen, TX
Have been using this for months now and is my favorite cleanser ever! Super gentle and leaves your skin soft after every wash
Hi 5
Reba from Arkansas
I bought this a month ago and I'm so glad I did I highly recommend buying this product
Hi 5
Reba from Arkansas
I highly recommend getting this product that gets rid of your acne
This is my "go to" facial cleanser! It's the only one I use 5
Nan from Gulfport, MS
It's light, refreshing, soap-free, and very gentle on my skin! Love the foaming action of this cleanser. It's the only facial cleanser I ever use. Nice, clean fragrance, as well.
Doesn't irritate or overly dry my skin 4
Livermore Mom from Livermore, CA
One of my usual face washes as it doesn't irritate my sensitive skin or dry it out too much. Generally removes makeup and dirt, but requires 2 washes for waterproof mascara; I know, I really should use the separate makeup remover for that.
Ultra-GReat Skin Cleanser! 5
Evelyn England from Sarasota, FLorida
Ultra Gentle Daily Cleanser is the best facial cleanser that I have ever used. It leaves my delicate, oily skin moist - but not oily and protected from the elements.
good stuff 5
becky from Pennsylvania
i bought this for my husband because he gets dry skin in the winter and washes his face with bar soap so i figured anything would be an improvement.
i am actually quite happy with it. I tried it and it left my face happy. i have combination skin and I wasn't oily or dry after using this.
there is fragrance in it but it double linger and it's not too strong. it is a good size for the price and my husband is happy with it too
Neutrogena 5
Beverly Kelley from Missouri
I have always loved and use Neutrogena. You stopped the one that I used for many years. I think I found an one that will be ok. Sure miss mine.
Love it but packaging is iffy! 4
Dmcrask from StL MO
I love this product! This is my go-to daily facial cleanser and has been for years. It smells clean - a lot of unscented products have a medicinal smell, but not this one. I've got skin that either breaks out or dries out if you look at it funny, so this product is a miracle to me. It leaves a really fresh, clean, fully-rinsed feeling. Only issue is the pump lid. Like I said I've been using it for years- so I've learned to always save the pumps from the last bottle, in case the new bottle's pump doesn't work. It happens more often than is probably normal, that the pump just spins and spins and never pops up. That's annoying, especially if you bring a new bottle with you traveling. Otherwise though - I adore this cleanser!
Ultra gentle daily cleanser 4
Rusticus from Georgia
It smells good, it's very light, and it's not too harsh on your skin.
Great face wash- terrible container. 4
Confused321 from undisclosed
How do you get the pump to work? I've gone through at least 7 bottles and have yet to figure it out.
Must-have gentle cleanser! 5
Lean from San Jose, CA
Incredibly gentle without being stripping or drying
Holy Grail!! 5
Txshopaholic74 from Texas
Omg! Holy Grail! Ive tried so many cleansers and finally a keeper! This one is not over drying and cleared up my acne! Keep making this one please!!!.I love it!
One of the Best 5
ADW from Nashville
One of the better Neutrogena products. The cleanser has a soft and gentle lather. The scent is lovely and non-irritating. It is a reliable daily cleanser.
Wow!! 5
Mya18 from Sanford
I have been using this cleanser for months! It has kept my skin clean, I started out with horrible breakouts, my face was infested. But my aunt had recommended me this, I had use it and my skin cleared up so much within a few days of using it, it is amazing! I recently have been sweating so much in my mask which causes instant breakouts, after three days it has cleared out so much. Thank you neutrogena.
Great quality and value 5
NorthernMomOf3 from Ontario Canada
We've tried numerous facial cleansers, but my teens and I prefer this gentle formula everyday. Never irritates our skin, and cleanses well. Doesn't strip the skin or cause breakouts. A great drugstore find.
Love this product! 5
Cheryln90 from Alabama
I bought this because I ran out of my high dollar face cleaner, I'm so glad I made the decision to try this! I will never use anything else! I have such oily skin and this is perfect! My face is so smooth and soft after using this! The excess oil is gone! Will be using the this for now on!
Love it! 5
Lexi luger from Ohio
A great product and it agrees with my skin type.
Why so much fragrance? 1
michtx from texas
I purchased this because it is specifically labeled for sensitive skin. I am not sure if Neutrogena realizes that most sensitive skin is extremely reactive to fragrance. This cleanser fragrance is extremely strong and my skin did not like it at all.
Gentle and effective 5
Rayo from Cincinnati
I've been looking for a new cleanser since Cetaphil changed their formula. I've already been using Neutrogena's alcohol free toner so I thought I give this a try. This doesn't make my skin feel greasy or dry afterwards or make me break out. It also removed my makeup, and a little goes a long way. I can live with the scent, but I feel like more people would give this a try if the fragrance was removed.
UNBELIEVABLE Difference!!! 5
BudgetSkin from Sacramento, CA
As a broke 20-something working a part-time job whilst getting her degree, I really don't have the time or money to waste trying a bunch of "miracle" products I can barely afford. I have really unpredictable skin. Sometimes it's oily, other times it's dry, other times it's totally in between, sometimes I break out a ton and other days it seems like I've never had a pimple in my life. This is the FIRST daily cleanser I've used in my LIFE that I've actually seen results with! It's not only refreshing, but super effective! Since I've started using it, I've had was less break outs, my skin is less red, and it even feels like the oiliness or my skin has began to level out! I'm so pleased with this product and highly recommend it, especially for people like me who are on a bit of a budget!!
Like but have hard time getting dispenser to work 4
eta1 from Cheyenne, WY
I have used the product for several years and like it very much but every time I try to open a new bottle, I have a very difficult time to get the dispenser to pop up. I try pushing down on it and then pulling up on it. I think counterclockwise would be the most logical way to turn it but when that doesn't work, I try clockwise which doesn't seem to work either. I see no instructions on what to do to get it to pop up. Typically, after a frustrating five minutes, it pops up for no reason but as you can see from the picture, the last time it broke. Fortunately, I had kept the dispenser from the prior bottle and am using that. It is great for my sensitive skin but I would love to avoid the frustration with the dispenser every time I get a new bottle.