Product Reviews Rated 4.63 out of 5 stars
693 Reviews
Most Helpful Positive Review I will buy these products forever. I shampoo my hair twice ,and next put some INFRA TREAMENT in it for five minutes. I rinse it out roller set my hair
Most Helpful Critical Review Terrible New Formula I used to adore this product. I have been using it religiously for about 6 years, but they recently changed the formula and it's terrible. The old formula was Gold hued, smelled delicious, and absorbed into the hair and smoothed like a dream. This new formulation is clear, smells moldy almost, and just coats the hair in grease. I have not changed my hair routine so it's certainly not interacting with any other products (it's the only styling product I use, actually). I am really really disappointed because this used to be my holy grail for tackling my curls, and I didn't mind spending $40 a bottle. Now it's useless and I've read a lot of reviews by people who are just as disappointed as me. I definitely won't recommend this product to anyone anymore. I just really hope I can find a suitable replacement....
Reviewed by 693 customers Always 5
NM HAIR from New Mexico
I use it everyday, style or just so hair will not tangle
love 5
jess from maryland
tried many shampoos but i love this one. some people complain about the smell but personally i love it. it makes my hair feel so clean. i have so much hair and this shampoo lasts me a good amount of time for the price paid
One Of My Favorites 5
Cricket from Michigan
I discovered this Chi shampoo/treatment a few years ago and have been using it ever since. I do alternate between this and a few others (Paul Mitchell, AG Hair, Redken), but I always have this in my shower as my standby. I think this shampoo deserves more buzz. It is sulfate free and cleans really well. I shampoo every day so I need something that won't strip my hair. This keeps my hair balanced - not too dry or too greasy. No shampoo I've used holds my color better than this one. Also, much less hair in the drain than other brands. This is one of my all time favorite shampoo! I will buy it as long as they make it :)
THE CAP IS HORRIBLE! 2
ULTA please package better! from cheeseland
I liked the previous trigger spray version of this product.
The cap is really, really difficult to get off.
I had to get a butter knife under the cap and pry it off!.
THE CAP IS HORRIBLE! 2
ULTA please package better! from cheeseland
I liked the previous trigger spray version of this product.
The cap is really, really difficult to get off.
I had to get a butter knife under the cap and pry it off!.
life saver for damaged hair 5
Abigail from Idaho
I work in a dry dirty factory and my hair was looking Horrible! Even on my days off when I would do my hair routine, it was so damaged to the point where I thought about cutting a bit off. A wonderful gal at ulta recommended this and, this is magic in a bottle and has saved my hair ❤ I've tried other oils which weigh my hair down and make it greasy, just a tiny amount of this stuff goes a long way.
Lifesaver 5
Stacie from USA
My hair is extremely dry and damaged after going blonde. This product has definitely saved it. I can't believe the difference after putting it in my hair. I can't recommend this enough. It makes my fried hair look normal.
Love love it 5
Love my books from Ohio
Love the product delivery was quick
Smells good. Too much build up. 1
Jaclyn from Chicago
I used this twice, with directions on the bottle. It left the most build up in my hair both times. The second time I used it, I made extra sure to rinse it out longer, and my hair felt disgusting and heavy. I had to use a clarifying shampoo to get rid of the build up. I have thick, wavy hair for reference. I had someone use this on me at the salon, and followed up with a blow out so MAYBE it's only best if you're going to blowdry/style your hair instead of air drying. No idea. Returning this and the shampoo for sure.
YES 4
CB from Boston
For all of my life I've had long, thick, dirty blonde hair. I definitely struggled with dry ends, but they were never a massive problem. Half way through high school I started highlighting my hair. This virtually had 0 effect on my hair, it stayed long and thick! But then during my senior year of college I realized a lot of my hair was falling out and the hair I did have left was extremely thin and damaged. To this day I'm not sure if I experienced a health issue or if maybe I was under a lot of stress- who knows, maybe my hairdresser went a little overboard with the bleach! It could have been a number of things. I eventually purchased this product and it really gave me my confidence back. Even in the earlier stages of the road to hair recovery this product made my hair LOOK and FEEL like it was full and healthy. I have now been using this product for 1 year (I apply this on my damp ends and mids after I wash my hair… only wash my hair every 3-4 days) and wow… the transformation is amazing. I have to admit I think the frequent hair cuts helped enormously, but this product can't go unnamed. It smells great and does not weigh my hair down (I don't bring this anywhere near my root because it would definitely look greasy). My one complaint is that the bottle needs work- Everytime I travel this bottle leaks everywhere, I literally have to double plastic bag it anytime I bring it anywhere. I hate traveling without it because it has become a hair staple for me, but I also hate traveling with it because it makes a HUGE mess.
Love this product use it everyday 5
Jill from NY
Put a dime size amount on hand and rub hands together apply to just washed hair and then dry hair
Love it !! 5
Nell from Phoenix
Leaves your hair very smooth and silky !!!
I absolutely love how my hair turns out with this shampoo 5
Haley from Loxley
I love love love love this shampoo it's so nourishing and hydrating I recommend this 100% yes it may be a little pricey but the bigger bottles are so worth it and especially sense it lasts a while I'm very happy with my purchase and will deff be back once I run out
This Stuff is Amazing 5
GlamGirlLuxe from TX
Seriously. After I use the Kenra Nourishing Masque, I put this on when my hair is 80% dry before blow-drying and it has made my dry and damaged hair so much more soft and manageable (and easier to blow-dry). You don't need much at all. I had used this stuff back when I was 14 and then revisited it again when I looked back at old pictures and saw how shiny my hair used to be. I love this stuff, worth every penny. :)
Smells bad 3
momoffive from Iowa
I've been using this shampoo for about 2 months and honestly haven't noticed a difference in my semi dry, thick, course hair. I'm 48, and I used to have the softest, shiniest natural hair, so soft that a friend always petted me because he liked the feel of my hair! Sadly as I have aged and had to dye my hair more often, the softness and shine are pretty much gone.
I colored my hair at about the same time that I started to use this shampoo, and wow! The grays along my hairline above my forehead usually poke through within 3 to 4 weeks after coloring, but I don't have a hint of gray showing yet. I don't know if it's the shampoo or what, but I am impressed!
Unfortunately, this shampoo smells very strongly of cheap mens cologne that I won't repurchase. That and the fact that it lathers so much that it takes forever to rinse out, and I'm only using the recommended amount. I❤️ CHI products, but this one is a miss. If they changed the scent, I might consider repurchasing simply because of how long my color is lasting!
I keep it at my work desk, in my handbag 5
jo from Hawaii
I use this product everyday.................my hair stylist uses it too
I would buy this again. 5
Kiki from MA
I'll keep buying. I'm in love
Smells so good 5
Tina from Minnesota
Love this stuff. I have used silk infusion for years. It is the best multipurpose hair product you can invest in. Blow dry serum for wet hair, heat protectant, smoothing for dry hair and it smells soooo good!
BEST leave in serum I have ever used! 5
ACJ from Calabasas, CA
I have used so, so many leave in serums and this CHI is my fav. I do love Verb Ghost oil and Moroccan Oil light as well...but this CHI really seems to repair hair and not just add artificial shine. My hair is the finest hair you can imagine, and when not overused, it does not weigh my hair down or make it greasy. I even use it before bed and in the morning, my hair is smooth and looks healthy.
would buy again 5
curly hair from honolulu HI
great product use in morning due to laziness keeps frizz down
Great product! 5
Debbie from Conroe, Tx.
I love this product! It is smoothing and gets rid of static electricity and gives a nice shine to my hair. I also use it on my skin. Moisturizing and smells good.
Love it 5
Ariel from Greenfield
Put it in hair before straighten
love! 5
nikl from tx
this stuff makes my hair feels so soft!! I love it!
If you have really hard to hold hair, this is the one for y! 5
T from Grover, Wy
Style spray, finish getting ready and spray again. Usually last the day.
Finally, something that works on my frizzy, thin hair! 5
Jen in Chicago from Chicago
I have long-ish, thin, mostly straight hair that always seems to look frizzy even though I've been treating it extremely well for years (no extreme heat or frequent washes, do weekly conditioning treatments). Everything that tames the frizz makes my hair look oily--not good! Tried this based on reviews and it works. I use a lot of it and blow-drying (medium heat) does take a few extra minutes, but the results speak for themselves. A blow-out lasts more than one day, too. Happy with this! Only use this and a heat protectant and my hair looks shiny and healthy!