Rated 4.39 out of 5 stars
Most Helpful Positive Review Great AHA Light Exfoliating Serum
Overall, this is a great product! I've never used any acids in my skincare routine as I'm still very young, but I thought I would give this a try as lactic acid is a "nicer" AHA molecule which isn't as irritating. My skin isn't very sensitive to most products and I had no reaction to this as well. But after using it a couple times I started to get a bit tingly in the areas I put it in, but after putting on face lotion is goes away. Since I have combination skin I use this on my cheeks and The Ordinary Salicylic Acid 2% on my T-zone. My skin is smoother; however, I will be honest and say that I don't see a terribly obvious difference but that's because I didn't have any scars or hyperpigmentation on my cheeks. I think it's a great light exfoliator to try if you want to get into the use of acids. The main reason I got this was to slowly move up to The Ordinary AHA + BHA Peeling Serum which is pretty strong and this is a great starting point! The HA also really helps because my skin doesn't dry out from it although my cheeks did have dry patches the first week I used this. This is also a great exfoliator to prep the skin for the intake of other products and I also only use this at night as it can make your skin more susceptible to sunlight. Also, when I first started using this I used it every other day to get my face used to the acid and then after a week or two I started to use it daily every night. A little goes a long way and patience is key!
Most Helpful Critical Review I do not recommend this product
I really wanted this product to be the holy grail for my bumpy skin texture as it says one of its aims is to correct bumpy textured, but I had no such luck. After using it for two weeks with my regular skin care regimen i saw no change in texture. If anything when applied it defined my imperfections. I told my friend about this product when I first learned of it so we could go in together, and he actually says that his skin got worse and more irritated which I could tell in the photos he sent me over the past two weeks. Long story short: This product is not the one. I saw no positive change since using, sadly.
Reviewed by 196 customers Did nothing:^/
Annoyed with skincare not working from Chula Vista, CA
This product literally did nothing. I've used it about once to twice a week for a month now and it really hasn't done anything. Thankfully, unlike the Niacinimide serum, it didn't break me out, it just kinda existed on my face and didn't change anything.
Literally saved my skin
Kas from Wilmington, NC
After reading most of the reviews on this, I was a little nervous because of the few that said it irritated their skin. Recently I tried a new product and it broke me out so badly, so I decided to switch up my routine a bit and add this to my PM routine. And I am SO glad I did. It's only been a week and my skin is GLOWING and I've had no new breakouts since. If you're on the fence about this like I was, TRY IT.
Tried & True
Whit from USA
I love this serum!! I'm on my third bottle and I will never go without. I have dry skin that's prone to large, visible pores and this has made my skin much smoother and more even. I use it every other day and can tell when I've gone without!
butterfly from Naples FL
I used this for two months straight at night, as recommended by The Ordinary, and saw no results at all. It did nothing.
Head to toe
RB from Atlanta Ga
After usung the 5% and getting my Skin used to that This has taken it to another level. I have super sensitive Acne prone skin and this hasnt bothered it at all. Had a little dryness at first but use Borage therapy for my moisturizer and best skin ive ever had since. It has helped with bumps on the back of my arms and smoother shaving on my legs. Loooove it!
Empress Lioness from Long Beach, Ca
Good mild peel for more frequent use.
Results by next morning!
Mom of 4 from California
I am in love with this product!! I needed something to help reduce sun damage and this has been wonderful. I've been using it for 2 weeks but I saw results the very next morning, my skin was glowing and visibly smoother. Definitely going to be a must buy each time I run out.
Didn't work for me
Perry from Manassas
I used this product every night for 2 weeks, but skin broke out so bad so I stopped using it. My skin is dry, hyper-pigmented and sensitive. Maybe works for other but it didn't work for me.
Repurchased but now it stings when I apply
mamahobijoon from Fresno,CA
This is my second bottle of the Lactic Acid. The first bottle did not give me any trouble, irritation, itchiness, so I repurchased it since you can't beat the price but the second bottle of this is making experience the complete opposite. I thought I was mixing it with too many chemicals (w/salicyclic acid) so I used it without anything else and it still stung and caused Irritation. Bummer.
Great for texture
JIllian from Columbus, Ohio
This product is a staple of my night time routine. I have sensitive skin and don't use physical exfoliants. This is just as effective as a physical exfoliant without the irritation. I only wish it came in a larger size, but at this price point I can't afford to buy more than 1 at a time.
Wish bottle was bigger
Heather from Sudlersville Maryland
I use this acid on both my face and legs! It is so soothing. I wish it came in a larger container, like their glycolic acid. Honestly, I keep reordering it and slathering on my legs. Then I moisturize. It is so soothing.
So happy I gave it a try!
Chels from Texas
I have only used this product about 3 or 4 times so far, so I'm hoping as I continue I'll be just as happy with it if not more. I bought it for the description stating it helps textural irregularities, uneven skin tone, congestion, and a plus to help reduce signs of aging. I get KP and unfortunately it's starting to appear on my face I have been nervous of what I can use to try to clear it up so I gave this a try. I use it at night by putting about 3 drops into the ordinarys natural moisturizer + ha. It's stated if you're new to using it (it is a good idea to dilute it and also to not use with other direct acids)- just a side note because I definitely did not read that until after I bought it. Each morning After I used it that evening my KP was faded! Some of it was still there but I could definitely notice a significant difference. As well as just over parts of my skin looking a lot more even toned. I'm hoping as I continue to use it that it will fade the KP even more and maybe even keep it away. It's super difficult finding things that work for KP so hopefully someone reads this and it helps them. If you don't have KP I would still definitely recommend this product as I'm seeing a great improve on my skin overall!
I love this
Britney from LA
Really helps clear up my skin!
definitely buying again
Zahira from San Jose
I use this product once a day in the pm after cleansing my skin. It would burn the first few times so i used it a few times a week until it no longer burned and now i use it everyday. Huge difference in my skin.
Good serum, bad bottle
Lola from Ky
I really like the serum and it's one of my go to faves. The problem is the bottle edge. The cap has a sharp edge that has cut my finger multiple times as I've unscrewed it. If it wasn't for that, I'd love it. At 6 am when I'm getting ready I'm just not always with it enough to remember not to cut myself on the darn bottle and I shouldn't have to.
LOVE this stuff!
Kelsey from Huntsville, AL
It has cleared and smoothed my skin tremendously. I noticed it the morning after my first use. I mix it with my Cetaphil with hyaluronic acid moisturizer and it works wonders. Great for sensitive, textured skin and rosacea. Also I'm 26 and get the occasional breakout and I only have once (during my cycle) since I started using this a month ago. Highly recommend.
I will keep purchasing this product
Sarah from California
The Ordinary Lactic Acid 10% worked pretty quickly for me. My main reason for purchasing this product was to start using chemical exfoliation instead of physical exfoliation (e.g. face brush). I started with applying the product every day for a week and have since switch to 2-3x a week because I don't want to over exfoliate (even though it says you can use this product everyday I still feel that it's best to limit how often I exfoliate).
Since using this product I have notice my skin to be smoother and clearer. I definitely will keep purchasing this product.
Liz from San Diego
reduced the appearance of pores on my nose and cheeks within a week. Only use it 3 days a week but works miracles!! Gave one to my best friend and now it is an essential for both of us.
Worked for me
Asha from NYC
I use it once a day at night. My blackheads aren't as noticeable and my skin is smoother
In love with this product
Lexi from Covina
I have been using this product for about 2 months now and have fallen so in love with this product. I am not a person that changes their routine or consistently keeps up with my skincare routine, let's face the truth, I am a bit LAZY. With this product I saw immediate results with a less textured skin and a more glows effect in just 4 days of using the product. Might I add the fact that this products does not burn or irritate my sensitive skin. The Ordinary Lactic Acid 10% + HA has been a complete game changer for me and I will be purchasing more soon!
Great on skin!
Mic from TN
This product has helped keep my skin clear and is great with reducing lines. I am very happy with this product and would definitely purchase again!
Magic in a bottle
Julia Rose from NJ
This stuff is amazing for correcting discoloration. I have acne scars and discoloration from a bad habit of picking at my pimples. I applied this to my skin and this REALLY helped with my uneven scars.
Great for fungal acne
Tina from NY
Great for fungal acne prone skin! Originally was using the glycolic acid but it's not fungal acne safe and I ended up breaking out terribly on my eyebrow area. Bought this to replace it and I love it! Gives my skin a beautiful glow the next day.
I've used some serious peels in the past...
Tonya from Spokane, WA
This is very gentle for my skin and I love it...BUT I'm also used to getting stronger peels. I see some people gave bad reviews because it seems they didn't do a patch test like the company tells you to do.. Follow the instructions before you just put it all over your face. It can be diluted with lotion but I use it full strength. My skin is looking smoother and brighter after about a week of use. I put it on my face at bedtime, let it soak in for about 30 minutes and then I add my moisturizer on top. I'll keep purchasing this as I feel it's so gentle, yet its very effective. Tbank you to The Ordinary for keeping the prices down. The coronavirus has hit my bank account hard so it's nice to still be able to afford your products 💗
Made me break out
Abby from Chicago
I have combination skin, not acne prone just a get a few pimples here and there...this product make me break out horribly on my forehead, MANY red and inflamed little white heads... I stopped using the product and it took 2-3 weeks for the acne to go away. I like a lot of their products but this one was not it for me. Gave it to a friend