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Last Updated August 21, 2024
Gift Cards
GIFT CARD TERMS AND CONDITIONS:
TERMS AND CONDITIONS ARE APPLIED TO GIFT CERTIFICATES/GIFT CARDS
By purchasing, using, or accepting a Gift Card or eGift Card (individually, a “Card,” and together, “Cards”) issued by Ulta Beauty Cosmetics, LLC (“Ulta,” “we,” or “our”), you agree to these Gift Card Terms and Conditions (“Terms”), the Ulta Terms and Conditions, and Ulta’s (together, “Agreements”).
IMPORTANT NOTICE:
Present this Card at the time of purchase and the available balance will be applied to your purchase. Usable up to remaining Card balance to purchase goods or services only at Ulta Beauty stores or at ulta.com. Card cannot be used for previous purchases, merchandise credits, or the purchase of gift cards or fundraising items, and cannot be used to make a payment towards the balance on a credit card. Not redeemable for cash, except as required by applicable law. Not redeemable at Ulta Beauty at Target, Target.com, or Ulta Beauty via the DoorDash Marketplace. Card does not expire and there are no fees associated with use of this Card. Card is not a credit or debit card. Card sales are final and cannot be refunded. Card is void if copied, altered, transferred, purchased, or sold. Protect your Card like Cash; if it is lost, stolen or damaged, Card will not be replaced without proof of purchase. Issuer is not responsible for use of Card without authorization. Ulta (“Issuer”) is Card issuer and sole obligor to Card owner. Issuer may delegate its obligations to an assignee, without recourse, after which the assignee will be sole obligor to Card owner. You agree that Issuer is released from all liability in the event of such assignment or transfer. Issuer reserves right to modify Terms at any time without prior notice. If the laws pertaining to this Card require additional or different terms or conditions, then such terms and conditions shall apply.
For questions, balance inquiry, and to view any changes to Terms), visit www.ulta.com/guestservices/gift-cards/faq or call 1-888-566-2736.
GIFT CARDS
1. Gift Card Purchase
You can purchase an ULTA Gift Card at any ULTA store, online at www.ulta.com and www.ulta.cashstar.com, or from authorized retailers. ULTA eGift Cards are only sold online at ulta.com and ulta.cashstar.com. ULTA Gift Cards and eGift Cards are available in any denomination up to $500, and, with the exception of promotional Gift Cards or promotional eGift Cards, have no expiration date.
You cannot use an ULTA Gift Card or eGift Card to purchase other Cards, and Ulta Beauty Rewards points cannot be redeemed for the purchase of Cards.
Purchasers of ULTA eGift Cards are responsible for providing an accurate and deliverable email address for the recipient during the purchase and checkout process on ulta.cashstar.com. Refunds will not be made for eGift Card purchases sent to an incorrect, invalid, or undeliverable email address provided by the purchaser.
2. Gift Card Redemption
ULTA Cards are redeemable for merchandise and services in all ULTA locations in the United States and at www.ulta.com. They cannot be redeemed or exchanged for cash unless required by law. To redeem an ULTA Gift Card in-store, simply present your Gift Card at time of purchase. To redeem an ULTA Gift Card on ULTA.com, enter your Gift Card number and PIN number at the Payment step during the Checkout process. The PIN number can be found on the back of the Gift Card under the black and silver scratch-off coating at the bottom. To redeem an ULTA eGift Card in-store, you must present the original eGift Card email printed with the eGift Card number and PIN number and present it at time of purchase. To redeem an ULTA eGift Card on ULTA.com, enter the eGift Card number and PIN number at the Payment step during the Checkout process. Only one eGift Card can be redeemed per online order. The value of your order amount plus any sales tax, shipping & handling fees, and any other charges will be automatically deducted from the available balance on the ULTA Card. If the amount of the order exceeds the available balance on the Card, the recipient will need to pay for the balance of the order via other acceptable means of tender.
3. Gift Card Balance
To check the balance on your ULTA Card please use the form on ulta.com/giftcards, or call 1-888-566-2736.
4. Returns
You may not return or cancel your ULTA Card after it is received by you or delivered to the intended recipient. Purchasers who wish to cancel an eGift Card purchase prior to its delivery to a recipient should contact Customer Support prior to the delivery date selected during the purchase process.
5. Lost or Stolen Gift Cards
ULTA Cards should be treated like cash and safeguarded accordingly. ULTA is not responsible if the Card is lost or redeemed by an incorrect recipient. If lost, stolen or damaged, Card will not be replaced without proof of purchase. ULTA is not responsible for Cards used without authorization.
6. Prohibitons
Cards cannot be used for previous purchases, merchandise credits, or the purchase of gift cards or fundraising items, and cannot be used to make a payment towards the balance on an Ultamate Rewards Credit Card and Ultamate Rewards Mastercard or other credit card. Cards are void if copied, altered, transferred, purchased, or resold.
7. Gift Cards Disclaimer, Limitation and Release
When you purchase or use any Card(s), you certify and represent to ULTA, its affiliates, and related companies (“ULTA and its Affiliates”) that any activities you engage in related to the Card will comply with these Terms and all applicable laws, rules, and regulations, and that the Card will not be used in any manner that is fraudulent, deceptive, misleading, unfair, or otherwise harmful to consumers or to ULTA. You also agree to release ULTA and its Affiliates and their respective directors, managers and officers (the “Released Parties”) from and against any and all claims, expenses or liabilities you have or may have against or incur in connection with your use of the Cards and/or violation of any of these terms and conditions, and to defend and indemnify ULTA and its Affiliates from and against any claims, expenses or liabilities made against or incurred by any of them in connection with your use of the Cards or violation of any of these Terms.
8. No Warranties
ULTA AND ITS AFFILIATES MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE CARDS (WHICH SHALL INCLUDE EGIFT CARDS), INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUALITY, OR NON-INFRINGEMENT, AND DISCLAIM ANY WARRANTY TO THE FULLEST EXTENT AVAILABLE. ULTA DOES NOT REPRESENT OR WARRANT THAT CARDS WILL ALWAYS BE ACCESSIBLE OR ACCEPTED. IF A CARD FAILS TO FUNCTION, OR IF YOU ASSERT ANY OTHER CLAIM RELATING TO A CARD, YOUR SOLE REMEDY AND OUR SOLE LIABILITY WILL BE REFUND OR REPLACEMENT OF THE LAST BALANCE HELD ON SUCH CARD. ULTA, ITS AFFILIATES, AND THEIR BUSINESS PARTNERS WILL HAVE NO LIABILITY FOR ANY INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO CARDS OR THESE TERMS, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE, WHETHER ACTIVE, PASSIVE OR IMPUTED), PRODUCT LIABILITY, STRICT LIABILITY OR ANY OTHER THEORY, EVEN IF WE OR OUR AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF OR COULD FORESEE SUCH DAMAGES. IN NO EVENT WILL ULTA OR ITS AFFILIATES OR BUSINESS PARTNERS HAVE ANY LIABILITY FOR UNAUTHORIZED ACCESS TO, OR ALTERATION, THEFT OR DESTRUCTION OF A CARD. SOME STATES DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, AND THESE LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE RIGHTS IN ADDITION TO THOSE CONTAINED IN THESE TERMS. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
9. Changes
If the laws pertaining to this Card require additional or different terms or conditions, then such terms and conditions shall apply. Applicable terms and conditions are subject to change without notice, in which case we will post the new Terms on the Ulta Website and provide by any other means of notice we choose in our discretion. To the extent permitted by applicable law, any change will become effective at the time we post the revised Terms on our Website or otherwise provide notice. Unless we state otherwise, changes will apply to your existing and future Cards and account balances. By purchasing, redeeming, or using any Card after changes are posted on our Website or otherwise made available to you, you are agreeing to such Terms as changed.
10. Other Legal Matters
If any provision of these Terms is determined to be illegal or unenforceable, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and be enforceable. Captions are only for the convenience of the reader and will not affect the interpretation of these Terms.
Frequently asked questions
Who is CashStar?
CashStar is a Maine-based company specializing in eGift Cards that allow consumers and businesses to securely send gift cards over the internet. CashStar's focus is on developing a secure payment technology platform and service dedicated to bridging the digital and physical divide. CashStar is fully PCI compliant.
How do I check my Gift Card or eGift Card balance?
If you are online, you can check your balance at ulta.com/guestservices/gift-cards. In you are in an ULTA store, simply ask one of our associates to check the balance for you.
Are there any fees associated with the purchase of eGift Card or a Plastic Gift Card?
No, except if you choose to purchase a plastic Gift Card online and request expedited shipping.
Do I have to activate my Gift Card or eGift Card?
No. Once you purchase your card in an ULTA store, online at ulta.cashstar.com, or through an authorized retailer, your card should be active. If you have any problems with your card, you can check your balance at ulta.com/guestservices/gift-cards or contact Guest Services.
What is the difference between a Gift Card and an eGift Card?
Gift Cards are plastic cards that are purchased in ULTA stores, online at ulta.cashstar.com, or via authorized retailers. eGift Cards are virtual gift cards purchased on ulta.cashstar.com and sent via email to a recipient. They operate just like a plastic card and can be redeemed either in an ULTA store or online at ulta.com. For more information about eGift Cards, go to ulta.cashstar.com.
Which credit cards do you accept?
VISA, Mastercard, American Express, and Discover, as well as PayPal.
** Please note, there are a small percentage of "plastic-less" card accounts for American Express - Corporate and Purchasing Card accounts. If you have one of these accounts with no AMEX card, please enter 5555 as your card security code.
When does the eGift Card or Plastic Gift Card expire?
Never. There is no expiration date on your eGift Card or Plastic Gift Card.
How do you prevent the email from getting lost as spam?
We adhere to all industry best practices to ensure successful delivery of the eGift Card via email. Still, there is a chance that the email will be treated as spam or the recipient didn't notice it in their email inbox. You will receive an email message confirming delivery of the Gift Card alert email, and a message notifying you that the eGift Card has been viewed. If the eGift Card goes un-viewed for 15 days after delivery, you will receive a message with options for resolving the issue.
How do I know the recipient actually received the eGift Card I sent them?
You will receive an email message confirming delivery, and a message notifying you that the eGift Card has been viewed. If the eGift Card goes un-viewed for 15 days after delivery, you will receive a message with options for resolving the issue. You may also contact Customer Support with the order number from the email you received confirming your purchase, and we can tell you if the recipient has viewed their eGift Card.
Can I redeem my Ulta Beauty gift card at Ulta Beauty at Target?
No, ULTA Gift Cards and eGift Cards can only be redeemed at an Ulta Beauty store or at ulta.com.
Can I redeem my 3rd Party Gift Cards (e.g., VISA branded) at Ulta Beauty?
Please refer to the terms of the card for redemption options.
Can I redeem my 3rd Party Gift Cards (e.g., VISA branded) at Ulta Beauty at Target?
Please refer to the terms of the card for redemption options.