Product Reviews Rated 4.33 out of 5 stars
2504 Reviews
Most Helpful Positive Review Wow! Immediate results. I've used this mask a few times now and I'm very impressed. After just my first use, my skin felt smoother than it has in years. My skin looked brighter, visibly softer, more even. I have mildly sensitive skin. I'm prone to redness and dryness. This mask made my skin feel a little tight afterwards and my cheeks did have some temporary redness, but that's somewhat to be expected with such a strong AHA. I moisturized afterwards with The Ordinary's standard moisturizer. I did not (and do not recommend) use any other products that evening. Just my pre-peel wash, the AHA/BHA mask, and my moisturizer. This product is very, very strong and should be used on a night you're not using any other actives to reduce irritation. I did a ton of research before I purchased and used this product, and I would recommend anyone considering it does their due diligence and research it as well. It's definitely a very powerful chemical and perfectly safe if used properly, but I can see the potential for disaster if used improperly. All in all, I definitely recommend this product for 25+ skin. I think it's probably more powerful than someone under 25 needs, unless they're dealing with acne scarring or some other topical skin concerns that would warrant a strong acid like this. If you have rosacea, I definitely recommend you consult with a dermatologist or esthetician before trying this product.
Most Helpful Critical Review I would never buy this product ever again I read how to use this product and once I received it, I made sure to follow directions. I used it once a week for three weeks, for no more than 10 min and then washed it with lukewarm water. I noticed some stinging on my cheek and chin area but I thought it was normal because it was mentioned everywhere that it stings a little. After the third week, I realized my cheek and chin area, the skin was damaged and really flaky and peeling off. My skin was literally peeling off and it hurt really bad. So I searched it up, and noticed how it happened to a few other girls too. I still have this burns on my face and they look really bad, I tried to make it a little better by using petroleum jelly and other burn creams but nothing is working. And my skin looks really gross, and dark and also really flaky. I definitely DO NOT recommend this product at all. It doesn't work on everyone's face, and it can legit just ruin your whole face and the company won't do anything about it. I really hope my skin heals I'll give it some time but if it doesn't, I will be taking bigger actions. Thank you for reading this, have a great day.
Reviewed by 2504 customers Works wonders but absolutely not for sensitive skin 4
Victoria from Winston-Salem, NC
I've been using this product for two months now and I can honestly say I can tell a difference. The blackheads on my nose cleared up and some light acne scars I used to have, are gone as well.
This product does work wonders but you should be aware of a thing or two. I don't have sensitive skin but I still do feel a tingling on my face when applied; my boyfriend on the other hand, does have very sensitive skin and can't stand it, it burns too bad. Also, when the directions on how to use say to not keep the product longer than 10 min. Please DO NOT keep it any longer, better off if you can wash it off in 9min since this product is strong (and applying it once a weeks seems like enough).
Yes 5
Jesusa from Lakeland
Good
it was cool 4
irene from MA
this did nothing for my skin but it felt pretty cool
Didn't do anything 3
Mad from Utah
Very fun to use!! But it made my skin break which took a while to fix. Tingled a bit but wasn't painful. Overall not the best product !
Effective, using with Ordinary 10% LA and 1% retinol 5
45 year old oily/combo from Los angeles
I bought this back to my skincare routine once again. I put it off for a while as i ventured on other acids that i would use at least once ir twice a month. I have tried scrubs, other peels that uses pads and even the dermabrasion equipment but honestly none matches my preference on using peels to meet my monthly needs. I use this once a month only or when i feel like the texture of my skin is uneven and it works all the time. I cannot use this more frequent as i would love too as i use THe Ordinary 10% lactic acid that i alternate with PC 2% bha. This will be a full time product for me and wil not looj for more. I al satisfied as i have tried other ones and kept coming back to this.
It is also the most super affordable there is. It works for me and i highly recommend if you are a long term user of AHAs and etc.
It's Absolutely Life Changing! 5
idk from idk
I love, love, love this product! It cleared my face up in days and this is the first time I have been able to get it since it blew up on tiktok! I 100% RECOMMENDED!!!!!
I love it, my dad loves it. 5
Deadea from Temecula
This stuff really makes my skin glow and fresh. No more dull dead skin
I don't even know if it works 5
Bee from Connecticut, CT
I've been using this for a while and I can't tell if it works but I like it. Very relaxing and I feel soft after!
You're taking a risk 1
Emme from Philadelphia, PA
Alright.... I followed the instructions word for word, had this on my face for literally FOUR minutes (i set a timer on my phone to make sure that I didn't go over the 10 minutes) and something started to feel really wrong. It tingled when I first put it on but then my face started burning. I decided to not keep it on any longer and washed it off immediately. Come to find out, it took a patch of my skin clean off... the top layer. After washing, there was a white patch on my cheek, lighter than my skin tone. I was so shocked. The mark is now turning into a darker burn, which is just great. Idk what to do but I completely regret using this.
Amazing 5
Nicole from Michigan
I bought this because I love the Drunk Elephant Sukari Baby Facial, which is a similar type of peel. I figured at the price point of The Ordinary, as opposed to $80. Drunk Elephant that I ought to give it a try. Imagine my surprise when they were right! I personally see very little difference in the results I get from the much cheaper Drunk Elephant. Love this stuff, new holy grail for sure. I use it once every 10-14 days and use a lactic acid in between treatments. This stuff really is amazing, but after reading some of these reviews I urge you to please be careful. This is one of the strongest chemical exfoliants you will find. I have used ALL kinds and strengths of AHA/BHA's and my skin is very accustomed to them. I still made sure to patch test this before using it. Don't ever use this product if you already have dry or irritated patches of skin and don't continue using it until your skin is back to normal if it does give you redness, burns, dry patches. I got a bit too close to my under eye this last time and it left a couple red patches that turned dry and flaky. The key is to not irritate the skin. Do not rub your face dry with a towel, pat it. Rinse this off with cool water and no soap. Minimize your routine to hylaronic acid and moisturizer only. Don't use any other actives afterwards, no Vit C, no peptides and no Retinol. I have a feeling some people are flat using this wrong or using to many other products right after. HA and an ample amount of good moisturizer, that's your best bet. Do this at night and your skin will be flawless and glowing with a smooth, pore less look. No make-up photo attached of the morning after use. I'll repurchase over and over!
made my skin angry 2
hazel from NY
sad to report that this didn't work for me. i really wanted to believe in a $7 exfoliator, but i have now noticed on 2 separate occasions that the day after using it my skin breaks out in red bumpy patches. both times it has made my under-eye area (which i didn't even apply the solution to) noticeably red-- it looks like i've been in a fight. not for everyone!
Best Chemical Exfoliant on the Market 5
Brooklyn from Washington
I've repurchased this product multiple times over the last couple years. I use it twice a week and it always leaves my skin looking and feeling refreshed and reset. I definitely notice a difference when I don't use it. 100% worth it! (not to mention the amazing price tag!)
dont apply directly to the face! 5
NIV from USA
if you have sensitive skin, do not apply this product straight from the dropper onto your skin or it will irritate you very much! rub the product onto your fingers and gradually apply onto the skin of your face. this thing works wonders for the skin but the first few times i tried to use it i found it to be too irritating for me until i stopped trying to apply it directly onto my face. it's a very good product and it's amazing but you just need to be careful!
LOVE 5
Kipper from Washington D.C.
Felt like it was working when I put it on my face.
I would buy this product again. 5
AMO from North Andover, MA
Very easy to use. However, you can only use this product once a week and make sure to wear sunscreen after use.
one of my fave skin care products 5
vanessa c: from Brooklyn, NY
i have oily, acne prone skin. i notice a brightness to my complexion right after use. using this for about 3 months now, the little clogged pores on my nose and chin are so much less visible. this is a strong exfoliator so I only use once a week.
So Far, So Good 5
JennvinRebelle from San Diego, CA
So far its going good with this product. I use as directed. I've seen too many you tube horror stories with others using the product incorrectly and burning there skin. slow and steady and definitely patch test. Everyone skin reacts differently. I've used this product twice a week for about a month and have seen and felt improvement. I will continue and get back to you if anything changes for the better or worse.
WORTH IT 5
Allie from Texas
The price is just a cherry on top of how great this product works. It really makes a difference for my dark spots and I loved that it dried up all my pimples and they were almost completely gone the next day. Even having sensitive skin, it did not irritate me although it tingled a little when I first put it on. I use it every 2 weeks now and every time I used it my skin looks amazing the next day. I have recommended this to all my girls!
Great product 5
FawnieFawn from Wisconsin
I only use it once a month. Things like a chemical peel you shouldn't use weekly especially if you have sensitive skin. Really helped with wrinkles in my forehead.
would buy again 5
MARY from PUERTO RICO
LOVE
Wonderful Exfoliator! 5
Nadia from California
Great exfoliator, I am able to apply it w/o any burning or stinging sensation.
GODDESS 5
Kayleigh from San Antonio, Texas
This peeling solution worked wonders on my face. I used it for the first time after my shower and left it on for just about five minutes( it was my first time using it so I was a little worried) then I washed it off and I'm the morning my face was so clear and shiny. I LOVE.
Love love love 5
Kiki from Zapata, Tx
This was my first time purchasing it because my friend recommended it to me. When I first applied I noticed a slight tingle or burning sensation but nothing crazy that I couldn't handle. Left it on for 6 minutes then washed it off and surprisingly it smoothed out the texture I had on my cheeks. Works really well but make sure you apply a thin layer.
love it 5
k.a from california
skin felt so smooth and clean :) MAKE SURE TO WESR SUNSCREEN!!!!!
Mask 4
Alys from Minnesota
I like it as something to throw into my skin routine every now and then. Typically when my normal exfoliant needs some help I'll do this instead for one night and it helps smooth my skin
