Product Reviews Rated 4.72 out of 5 stars
127 Reviews
Most Helpful Positive Review Great conditioner for dry and flat hair! Bought this new conditioner by NatureLab.Tokyo to try and I was pleasantly surprised by how much I like it. I love the graceful look of the bottle and the pump makes it so easy to dispense the conditioner. My hair tends to be dry and I've been using copious amounts of dry shampoo and braiding it every other day to extend the time to my next wash (my last hair wash was 26 days ago). I haven't colored my hair in many years so cannot attest to the color repair qualities but my hair does feel soft, moisturized with some volume after my first use. The only con for me is the price, I usually spend around half the price for drugstore brands. I would recommend this conditioner if you have dry, thin, and flat hair like I do.
Most Helpful Critical Review Not made for Long Hair or Thick Hair Initially, I was so excited to try this shampoo and conditioner, but after using it 2x I'm not going to use it anymore. So, first I think it smells divine, like a fresh garden! Some people have said the scent was too strong, I didn't find that to be true at all, it is light and fresh. After using 2x it has totally removed all toner that I had gotten from my hairdresser to cover the grays while we are in quarantine and totally dried out my hair. i think if you have hair that has not been highlighted or coloured and is on the thinner side, this might work for you. It is not heavy at all and does seem to clean ok. The conditioner is not meant for medium to thick hair, it just doesn't work. It does deliver on the shine though. Where my roots are and there is only natural, highlighted hair, it is super shiny. So over all if you have hair that is on the thinner side and not highlighted or colored, this shampoo will probably work for you, but if you have medium to thick hair, steer clear.
Reviewed by 127 customers Divine Intervention 5
Dementedpixie77 from Lompoc Ca
I have had severely damaged bleached hair for a year that just keeps growing and previously, not even the Olaplex was really helpful unless it was the leave in. I was dropping massive money on Pureology and I got this as a sample. Oh my, this smells just like what I used at my super lux spa visit and my hair literally untangled as I showered. I can't with this. Yes I have super thin hair but it's also quite porous, as well as almost reaching my waist. It only takes two or three pumps of product and it is so much less expensive then the 75.00 I was paying for Pureology. I'm in love.
THE BEST! 5
Angel J. from Undisclosed
I was recently using Suave shampoo and conditioner and then I read the ingredient list. I decided to give this a try and it is my new favorite! Really cleans your hair and it made my hair super soft!
Great Product 5
HoustonO from Houston, TX
I've been spoiled with Oribe & Kevin Murphy products but I am always looking for a cheaper alternative. Surprisingly this line did not disappoint!
Wonderful overall repair conditioner 5
Misty P. from Undisclosed
The Tokyo labs conditioner instantly and thoroughly conditions my hair - transforming it into soft, manageable locks. The conditioner does not leave a heavy residue and rinses easily. The wonderful scent of this product not only repairs the damaged look of long hair, but leaves it looking healthy and smelling wonderful. The color Of the product reminds me of natural and earthy ingredients that are refreshing to the senses and immerse the hair care process in an indulgent way each time I use the product. I've noticed that I'm losing less hair as I use this product and the repair properties seems to increase with each use.
Great! But not 4
Jenn from Bozeman, MT
So I got both the shampoo and conditioner when they were 50% off and thought it was the perfect time to try this. First of, I love the packaging but it's much smaller than I expected and one pump actually does puts a dent. Second I think that it actually does repair and hydrate my hair. My hair is fine and thin and had been dry especially in the end and I have noticed a difference for the better but I'm not the biggest fan of the smell. It's not terrible and not terribly strong but it's not my cup of tea. To me it smell like a florally perfume.
TLDR: cute packaging but small, get performance overall but not a fan of floral scent so 4 stars
Smells amazing 4
Jms from Saint Paul, MN
I've been using a Kenra conditioner and I felt like it was causing build up, like maybe it was too heavy despite the fact I have long, thick hair. This works really well as a daily conditioner and smells incredible. I do wish it was slightly more moisturizing but I have a stash of hair masks that I use 1-2x a week, so not terribly concerned. Really happy it doesn't make my hair look greasy or feel heavy, and the bottle is cute too! Personally it fits just fine in my hanging shower caddy.
I love the smell! Not 5
Ana G. from Undisclosed
I love the smell! Not too strong like others. Makes my hair super smooth and soft. It has been helping all my curls get back and bouncy! Very moisturizing as well as the masks!
Great conditioner! 5
Taylor D. from Undisclosed
Love this conditioner! Definitely makes my hair feel softer. Has an interesting smell, I can't really describe it but it's not bad! Also I love that it's color safe.
Works well! 5
Sally R. from Undisclosed
Hair is softer and smoother. Duds nicely. No residue.
Not really for me. 2
Dee from Merced, ca
I didn't really like it. I don't think it works for me. My hair becomes really nappy and tangled. I have dyed hair and wavy hair but just doesn't seems to work for me.
Manageable salon feel and look! 5
Annette R. from Undisclosed
Nice light clean feeling conditioner.
I love how my hair 5
Bianca C. from Undisclosed
I love how my hair feels stronger and it's softer with out weighing it down. I've been recommending nature lab to all my friends
Great For Abused Hair 4
Jessica J. from Undisclosed
I am officially in the postpartem hair loss period and between pregnancy, old highlights and avoiding the salon for COVID, my hair is craving moisture. This conditioner helps so much to bring back my normally thin but smooth hair from what is some thick, damaged and tangled hair.
Love this stuff smells divine 5
Krista W. from Undisclosed
Love this stuff smells divine
i simply just love it. 5
Irene C. from Undisclosed
i simply just love it. love the smell, the color, the packaging, the design, the effect, and everything. i wish i have found these earlier!!
I love it. Makes my 5
Ellen F. from Undisclosed
I love it. Makes my hair shiny and soft
Great product! 5
Lani K. from Undisclosed
Great product!
This really helped detangle my 5
Jennifer L. from Undisclosed
This really helped detangle my hair!
It's okay 3
Deborah G. from Undisclosed
It's okay
Smells great! Makes my hair 5
Kathy K. from Undisclosed
Smells great! Makes my hair feel wonderful
Excellent 5
Marcia J. from Undisclosed
Excellent
not for color treated hair 2
B from Wisconsin
I wanted to love this shampoo and conditioner but it makes my hair feel so dry after use and my hair tangles insanely after, even if I brush it before showering. I have thin, long hair that has blond highlights. It made my hair feel even more unhealthy and my hair started falling out in clumps. I'm going back to Eva NYC
Watery 3
Emilyk1987 from Kentucky
This is not made for dry or damaged hair, maybe more towards finer hair types. This was so watery on my dry porous curly hair. Honestly reminded me of dollar conditioner.
Love this product!! 5
Lindsey N. from Undisclosed
Love this product!!
Goes by fast 4
Tati from Egypt, PA
Definitely worth the price I got it for. But I had to use a lot of this and the shampoo in order to cover my whole hair (My hair is only shoulder length).