Product Reviews Rated 3.28 out of 5 stars
47 Reviews
Most Helpful Positive Review Both better and worse than Cross-Terrain This product appears to have replaced Cross Terrain all purpose wash. And it is an improvement in some ways, but definitely a step backwards in others.
The good:
- The product is thicker and less watery than the Cross Terrain (and most other Kiehl's soaps). Pleasant rich texture goes on smoothly and is easy to control, and not as runny as typical Kiehl's soap.
- Nice refreshing minty quality.
The bad:
- Not nearly as nice smelling as the old Cross Terrain. Smells like the stuff in the dispensers at a mid-level fitness club. Not offensive, but not particularly nice or memorable or sophisticated in smell.
- The packaging now specifically says "For Men". I don't really understand the point of this, as it means nothing. But it means that female visitors are hesitant to use it.
The former product (Cross-Terrain) was a truly unisex product in both smell and packaging. This was great, because even though it was clearly marketed to men, many women liked it and enjoyed using it, too. Now it looks more like "man stuff" and doesn't smell as good, but the product itself has a really improved texture and function now. Shame they couldn't get the best of both worlds.
Oh, and the giant size pump bottle is great.
Most Helpful Critical Review PLEASE!!! Bring Back Cross-Terrain All in One!!! PLEASE Never understood why some manufacturers discontinue certain items and then don't read reviews from their customers begging to have the discontinued products returned. This product replaced the Cross-Terrain all in one hair and body wash. It was a terrific product. It had a great scent and was a light, refreshing cleaner. Please bring back Cross-Terrain All-in-One!!!
Thanks
Reviewed by 47 customers Leaves hair feeling silky and great 5
soupdude24 from Youngsville, LA
Not the best smelling body wash on the market but it has a noticeably effect on my hair when compared to my usual kirkland shampoo. Much softer and silkier feeling hair. Body feels solid as well. 5 stars as a shampoo...the fragrance needs work
Broken pump! Disappointing! 2
Kannop from Pittsburgh, PA
With the price I paid, I expected much higher quality of the product. First of all, the pump does not work. I had to open the bottle pulling out that long tube to get the body wash - not convenient at all. The body wash itself is ok. I would be more satisfied if the bottle is not broken and have higher quality. It looks like a cheap plastic bottle.
A Poor Cross-Terrain All-In-One Replacement 2
random_reviewer from undisclosed
This product replaced the Cross-Terrain All-In-One Refueling Wash and is a disappointment. Even though it wasn't marketed towards women, the ones that I know who were using the Cross-Terrain Wash were also upset to see it go. Even the new blue bottle isn't as nice as you could readily see the remaining amount in the previous clear bottle. I primarily use this product because it's more convenient to only have to deal with one product at home and at the gym, but would switch back to the Cross-Terrain Wash in an instant if it were brought back. The discontinuing of products is the thing I dislike most about Kiehl's.
Hair AND Body? 5
Eichler from California
Before finding this, I couldn't imagine using one product for both hair and body. I never would have believed it possible for find something that worked so well on both my hair and skin. It works! I have to agree with some of the complaints about damaged bottles coming in the mail, as that happened to me once, but Kiehl's handled that problem without any hassle.
Amazing Clean, Amazing Smell 5
harsto from New York
I have been using this body wash for years. The mint smells amazing and I always feel clean and refreshed afterwards.
Bring Back CrossTerrain Al In One 2
JJBigTime8 from Kalamazoo, MI
This was the only wash available when my CrossTerrain All In One ran out.It is just ok!
Judging by the many requests for the CrossTerrain All In One Wash, and negative comments for the Body Wash Fuel, Kiehl's made an error in removing Crossterrain
Broken Pump - and i picked up at the store 2
leadbelly2550 from bethesda, MD
i have been using this for years as body wash. it's a great product. i had no problems with the previous container.
today, i ordered a 1 liter bottle for pickup at a nearby store. i picked it up....and the top of the pump fell off in the bag before i finished walking back to my car. There is a jagged edge about 1/4 inch below the pump, the plastic broke all the way through. all I did was walk holding the paper bag.
i poured the stuff into my existing/nearly empty bottle. minor inconvenience. Not what most consumers would prefer, though.
Great stuff 5
CraigBon from Suffield
This wash is awesome- having been using it over a year- one came with broken pump snd leaking - they replaced it without an issue- great product and company
Great Soap With A Non-Functioning Bottle Pump 2
Tizzaster from undisclosed
The soap smells great! However, the bottle more importantly the pump does not work. You pump and nothing comes out only on the side as leakage. Very annoying to have to unscrew this every time I have to use it.I read the previous reviews and noticed a trend with this non-functioning pump. This is sad that the company has not fixed this problem. Well if you are reading this review and are interesting buying this soap just remember that you might get a bottle with a non-functioning pump. Good luck!
Should have listened 2
TedH from Las Vegas
I should have listened to the other reviewers. Very poorly packaged and leaking all over the inside of the box. Immediately cancelled my auto-replenishment order. Not worth the aggravation.
Poorly constructed bottle 2
MarianaE from Salt Lake City, Utah
The bottle cap came broken as many people here have mentioned. The wash is good, but can't really be used without having to unscrew the cap everytime. My bottle also seems partially filled. I don't know if they sent me a returned bottle or if it had spilled before. I do not recommend until the cap issue is fixed.
Good product, poor bottle construction 3
Carlo from Pasadena, CA
The actual soap is fantastic. Excellent texture and smell. Really feels invigorating. But the bottle came with a non functioning pump nozzle. Unfortunate as it negates the joy of using it in the shower to have to screw and unscrew the pump to get to the soap.
Great product, broken bottle 5
KellyBF from NYC
I am a long-time user of the body fuel and love the product.
The only complaint I have is on my last order the pump nozzle on the 1liter bottle was broken, leaking in the box, with wrapping paper placed around the broken nozzle - it looks as though the warehouse was aware it was broken while shipping the item (I?ve attached a picture). Aside from this small complaint, I highly recommend it to everyone!
I love this product but.... 2
Bougee from Sioux City
I am heartbroken and more than a little irritated at the fact that my travel size bottle of body fuel was all over my travel bag upon my return from my most recent business trip. I don?t have a Kiehls where I live so I bought it on my trip and never got to use it. I guess I?ll stay away from the travel size...
It leaked all over my shaving kit 2
RJ09 from undisclosed
This is a great hair and body wash. Got it from my wife as a bday gift along with the Nourishing Shampoo plus conditioner and Facial fuel energizing face wash.
Flew to Atlanta the following week and both the Body Fuel hair and body wash and the shampoo leaked all over my DOPP.
After cleaning the bag and wiping everything down and ensuring the caps were tight, I wrapped them in tissue for the trip home a few days late and they leaked again. At least this time the tissue absorb everything.
But let me say this. All three products are excellent.
Travel size leaks... 4
Travelone from Dallas, TX, USA
Travel size leaks needs to be fixed travel size needs to handle aircraft pressurization. Very frustrating hopefully this issue will be revolved soon.
Beware! Travel Sizes Leak! 1
Derek from undisclosed
I love the actual product, but the travel sizes are useless. They leak if they?re tipped over, let alone taken to altitude in a pressurized cabin during a flight. I tried not taking them flying and just using in my gym bag, same issue. Leaks everywhere over everything.
Great Product 5
Pauldro from undisclosed
I had received the travel size version from Birchbox and it was fantastic. I love the smell it's a great scent that wakes me up, and feels clean. Body Fuel doesn't dry up my skin and honestly cleans the sweat and dirt off real easily.
Not for air travel! 1
ON45 from undisclosed
The 2.5oz bottle seems designed for travel. It's less than TSA and EU requirements ??3.4oz or 100ml. But it reliably leaks on every flight I've ever been on.
This is a problem with the container obviously, not the product itself, but they've been using this container for years and sell it as travel-size, so they must be aware.
My issue is not with the free sample, but the 2.5oz/75ml bottle that I've purchased several times for travel and gym and can't handle changes in air pressure.
Not for air travel! 1
ON45 from undisclosed
The 2.5oz bottle seems designed for travel. It's less than TSA and EU requirements — 3.4oz or 100ml. But it reliably leaks on every flight I've ever been on.
This is a problem with the container obviously, not the product itself, but they've been using this container for years and sell it as travel-size, so they must be aware.
My issue is not with the free sample, but the 2.5oz/75ml bottle that I've purchased several times for travel and gym and can't handle changes in air pressure.
Hardly Found Another Match! 5
Pedro from Charlotte, NC
This Body Wash works well on my skin. I have to assume that it is because the ingredients used are just among the best out there! It keeps my normal to oily skin well balanced and cleared, never dries it and leaves it feeling just right for me to moisturize after shower. My skin used to break out using other soaps and washes out there, but the ingredients in this guy are just perfect for me. I have been using it for months and it hasn't disappointed, while at the same time I have gone on to trying others only to come back to this one!
You can't go wrong with this! 5
anderson from Washington, D.C.
This is an overall excellent body wash. Your entire body feels refreshed and clean after using the product. I find the consistency to be in line with any comparable body wash, and it rinses off without any residue left over. The Cross Terrain was great, but I find this to be an upgraded replacement. Be sure to add this to your daily routine!
Best body wash I've ever used 5
JG206 from undisclosed
Luxurious and smells great. Much prefer it to the Cross-Terrain stuff that everyone else here seems to miss.
Love this Product 5
Apothecary from St. Joseph, MI
I bought this after a sample I received. I love the smell, it's citrus with a little mint mixed in. From the moment you first start using it, you can feel a tingling sensation with some cooling. It works great as a shampoo. I have not tried to use it as a body wash.
Makes me feel clean! 5
Dreamsayer from undisclosed
Love this stuff! It has a nice cooling feeling, lathers up nicely and has a fresh clean scent.
