Rated 4.14 out of 5 stars
Most Helpful Positive Review Breaking out more? Read this.
I used this product for 5-6 weeks and my face got worse, but finally I figured it out.
Treat this cleanser like medicine, use it morning and night, rub it on your face and count to at least 20 while you do so. My theory is this: it's kinda like when you take antibiotics, but not all of them, you kill the lesser bacteria but not the big bad stuff causing it to take off and "infect" causing a bigger problem. When I was using this like 1x every other day and literally just putting on and then washing off I started to get cystic acne and more acne than I had from the start. Now I follow my above mentioned tips and the big cystic acne has been 95% healed and no new problems.
If this cleanser makes you swell or welp up then I would definitely say it is too strong for your skin, or you may be allergic to an ingredient.
I hope this helps someone!
Most Helpful Critical Review Not as good as it use to be
I have been using this cleanser by Murad for many years. About a year ago, they changed the formula. It is now seems to be more watery than the version before it, you have to use more of it than before. I think that it's an expensive product as it it, and for them to change the formula so that one needs to use more is not cool. I thought maybe I had a bad batch, so I continued buying the product thinking I would get a tube of the original stuff. After 5 tubes of it, I realize they just changed their formula. The painted front of the tube also continuously sloughs off when the tube is kept in the shower. May not be a big deal to people who do not keep this in their shower, but it is to me. I do not like labels sloughing off of bottles at all. It makes my shower dirty, and I'm constantly rinsing the bottle, but more keeps coming off. I do keep the tube in a dry area of the shower also. The paint coming off the tube coincided with the new, watery formula. So Murad not only cheapened their product, they cheapened their packaging.
I will now start looking for a new product to try, one that doesn't require an excessive amount to work, and one that doesn't keep my shower dirty. Too bad, this use to be a really great product.
BTW, this stuff does not work for my 14 year old son at all. He responds much better to a cleanser with benzoyl peroxide. This stuff did work alright for me. I am a 40 yr old woman with combination skin and acne. This stuff cleared up my acne, but not my hormonal acne. That still flares up monthly.
Reviewed by 825 customers Weird reaction
Mary from Virginia
I normally have dry skin so I don't have many breakouts except an occasional one from hormones once a month. Since COVID we have to wear masks at work everyday and it's caused lots of breakouts and acne near the chin and jaw area. Tried this and it cleared the acne BUT I put this all over my face Two days in a row and I now have a scaly texture all over my cheeks, jaw, and chin. It feels and looks scaly not peeling just textured. Exfoliation and moisturizer has not changed the scaly texture. Not sure what happened. Not using this product again... maybe not for my skin type. Feel like I have crocodile skin.
Love love love
musebelle from Michigan
I have very sensitive skin, I have Lupus and my malar rash gets very easily irritated. With wearing a mask all day I really have terrible maskne and this has worked so well for me. I don't have any dry patches, no burning or red spots anywhere and the outbreaks have definitely gone down.
RenK from Chicago, IL
I'm sure everybody's body are different, which is probably why this product doesn't work for everyone. BUT I have subscription with ipsy and I had this particular product as a sample. I once had a lot of bumps and acne on my bum and tried this product while in the shower and avoided using a loofah on my bum and it helped a lot! I also use a toner (not Murad toner). I would keep buying and probably recommend to friends. The reason why I gave 4 stars instead was because the smell of the product can be a bit too much.
Best for my skin
JoanneCHouston from Houston Tx
I love this cleanser. It's not too drying but my skin feels clean after using it. It's clarifying agents have removed dirt embedded in my pores and my skin looks better than it has in years. I highly recommend it for breakout prone skin!
Jess from Chicago
I bought this product in a travel size package along with 2 other Murad items to give it a shot on clearing up my skin. I used it for the first time and it cleared up my skin immediately. Great, right?! No. I continued to use this product and over the course of a week I broke out horribly for the first time in years. It actually made my skin look worse than it did without using this product. I do not recommend this if you have cystic acne or sensitive skin.
This is my favorite cleanser ever.
Hailey O from Westminster CO
First off, I love this product and will use it as long as it's on the shelf. Back in 2017 I began my masters degree and was so stressed (and broke). I had minimal breakouts in highschool and was completely unprepared for how my skin reacted with hormonal and stress changes. I had breakouts all over my face, some that were deep and painful. As a college student I had no idea how to tackle this problem on such a limited budget. I was recommended this product while getting a facial at massage envy. I LOVED that it wasn't outrageously expensive, it lasts awhile, and it is very effective. It gives a nice clean cooling sensation while using it and the salicylic acid helps fight acne and for those of us with sensitive skin it's also formulated with green tea extract to soothe inflammation and irritation. It can cause dryness but that's typical with any products with SA in them. I've never had a problem with this as long as I immediately use a toner and a moisturizer post shower! I'm so grateful for this product. Thank you Murad!
absolutely amazing and very helpful for adult acne
shae from Barrington nh
I never used to have issues with my skin until after aesthetics school and then I was having lots of white heads and papules, this product will dry out your skin but thats exactly what its supposed to do. To get real results you need to be using a hydrating serum and a good moisturizer with this. This product has helped clear all the small bumps and brought any prexisting acne down and drawn out everything that was in my skin.
Lily from Florida
Face felt clean but I think it broke me out more than it helped clear my skin
Did not work at all for me.
Maddie from Huntington, wv
My face regularly stays fairly acne free, buu I do use a scrub when I shower. After using this the first time I noticed quite a bit of acne popping up, thought it might be a fluke but switched back to my regular go to brand and it went away. Decided to try this again recently after having no acne problems again and back the acne came. The biggest difference between this and my current product is the exfoliative beads in it. I guess my face just requires a rougher scrub to not have acne. It did smell nice though, shame it didn't work I was hoping something softer on my skin might work better.
Gabby from NJ
I've been using this product for the past 2 years. Leaves your skin feeling tight. It also keeps away any acne I get from time to time. My absolute favorite I won't try any other face cleanser.
This is the cause of my sudden breakouts and here is why
Jeane from Hawaii
I am a licensed aesthetician and skin care enthusiast I received this cleanser and was very excited to try it because I needed a cleanser that is formulated with salicylic acid and foaming. However after using it for three days in a row I noticed I started breaking out but I hadn't looked at the ingredients so I just assumed it wasn't the cleanser since it has salicylic. Well now I have several breakouts on my face and I'm not a person who normally breaks out. Low and behold I look at the ingredients and found the corporate colprit. Fragrance perfume yes this will break you out it clogs pores and causes breakouts pimples papules pustules whatever you wanna call them. I will not be using this anymore I was worried thinking it was my other skin care but I don't use anything else with fragrance and this is the only thing I added in
Liz from Whittier, CA
I really looked forward to using this, but unfortunately the condition my package came in was disgusting and the item was open so I didn't get to use it.
Worst product ever
D from CA
I'm not one to leave reviews but if this can help someone then good. This product is so bad. I wanted to like this product so much because Murad is a higher end brand but this gave me little white bumps all over my face. I only used it one day and the next day I woke up with bad bumps that were itchy and painful, it took almost a week for the bumps to go away completely. I thought it was maybe hormonal so I stopped using it and went back to it months later to give another try and the same thing happened.
Drying & awful "icy hot" sensation
Adri from St. Louis
I received this in an Ipsy bag. I have combo skin and usually have no problems with sensitive skin or using acne treatments. This felt awful. My skin felt so tight and dry afterwards. While I was using it, it made my face feel like I covered it in icy hot. Idk why anyone would want that feeling on their face. My eyes were almost watering from it. Very disappointed
Favorite Cleanser of All Time
Cj from Boston, Massachusetts
I've been using this product for years, and I even put friends on it as well. This was the first thing that actually made a difference in my skin, and no other cleanser than I've ever tried even compares. It doesn't strip my skin, but I do have very tough skin so that might be why. There's a lot of product, and you only need a little bit every time. One thing that could probably be changed is that after using the product for some time, the bottle will sort of break, and it won't close anymore. I'll admit that it is very pricey, but it is worth every penny. I bought it three times before, and I'll buy it till the day I die. Definitely recommend, but if you have sensitive skin or dry skin use with caution.
I don't usually do this
Grapevine 1987 from Michigan
Skin is severely dry in most spots and broken out in others after using this product. If this happens to anyone else after using salicylic acid, I recommend you use benzoyl peroxide instead!
Customer from M.Y.B
Do not waste your money! Does not leave your skin feeling clean or any of that hype that's described. Been using it religiously and have not seen a difference at all!
Don't believe the hype
Ash from Indiana
I've been using this product for over 2 1/2 months and I can honestly say it did absolutely nothing for my skin. I have not seen any improvement and I also have not seen any major changes making my skin worse. I suffer from hormonal/adult acne and some hyperpigmentation. Unfortunately I do not recommend this product
Do not buy if you have cystic acne
Kay from California
I never ever ever ever write reviews but holy cow. Stay away from this product. I used it for a few weeks and I broke out in horrible cystic ance on the side of my face (near my cheek). I thought it was common to break out a bit since all the gunk was getting drawn to the surface. But then I kept using it and they just kept coming. So I stopped using it for a few months and switched back to my other cleaners. I just tried this AGAIN for the first time in weeks and I broke out really bad. I currently have a huge cystic zit where my glasses rest and oh dang does it bother me. And they are super hard to pop and scar me horribly. I will not be purchasing this again. I wish I did better research into this product vs just listening to a referral from a friend.
Raven from Pleasant Hill
great to use with facial brushes or even your hands.
The only product that has helped my acne
Val from Montana
Using it once a day didn't help, but once I switched to using it both in the morning and night I saw a huge difference in my skin.
Been Using for Years
Josie from NY
Great cleanser if you have mild to medium acne. Helps keep things at bay but this won't get rid of it alone!
gigi from Cleveland, Ohio
seriosuly the best face was I have ever had, I honestly might buy this for the rest of my life. Doesn't leave my skin oily or dry just smooth and I saw results in 1 day and I cant even tell you the results of a week! Worth the money.
Em from ulta
I wanted to try out this product and to see if it was good but on my second day of using it I woke up with a bunch of little pimples all over my cheek and i hardly ever break out ,I would not recommend using this.
mollthedoll from cedar rapids,ia
as a cosmetologist I thought I was pretty product smart as to what would work for me. I bought both this cleanser, the matching toner, and a moisturizer. I started using in the morning and at night and it was fine at first but my skin was super tight and itchy. Then as of yesterday came the red blotchy spots with little white dots and tons of peeling like a bad chemical burn. didn't realize a cleanser toner mix would leave my skin in such disarray. really sad I spent the money on it.