Rated 4.33 out of 5 stars
Most Helpful Positive Review Great product, but the pump is not ideal
Alright, so I'll get to the point. The product is fabulous, wonderful, helps my hair on its wavy goddess journey and all that. There's Just One Problem: the pump is absolute garbage. Hard to open (I actually broke one conditioner pump into pieces trying to open it and had to get a replacement from Ulta).
The key to opening the pump is this: there are three parts- the pump (the part you push down), the cap (the part that sits snuggly around the bottle) and the ring in between them. If it won't open, it's probably because the ring is moving around. Hold down the ring with one hand (or with pliers) and twist the pump counterclockwise with the other hand and you should be good...
But then there's a problem with the open pump: it sticks horribly and you either have to pump loads of time to get a good amount, or manually grasp the pump with your fingers and move it back up. It's a hassle nobody wants mid shower.
In the end, I replaced the pumps with some lotion pumps I had rolling around (24/410 size, for the record), replacing the tubes in the new pumps with the original short tubes that came in the shampoo and conditioner, as the tubes were fine (you can also just cut your lotion pump tubes down to 3.5 inches). That said, it's ridiculous and I shouldn't have had to do that.
EVA NYC, replace the pumps with a better, less troublesome pump, as many are having this issue. It's a great product but the new pumps leave a lot to be desired.
Most Helpful Critical Review I wanted to love it (or at least like it..)
I often let my hair air dry, but wanted something to manage the frizz. I have medium slightly wavy hair and live in WA. I thought I might give this and the shampoo a go, but I really didn't like it. The shampoo made my hair feel more dry/textured versus after my normal shampoo. Which it says it helps texturize it so I wasn't so mad about that. The conditioner was fine but nothing special. But after getting out of the shower, it was SO much more of a frizzy mess when it started to dry than usual. The smell was too perfume-y for me, and not the kind of smells I like. I did however love that the bottles were recyclable! But the pumps are terrible. It took me 5+ minutes to get the shampoo open (the middle part needs to stay still in place and not spin with the handle). I finally thought I had figured it out but then I couldn't get the conditioner open for another 3+ minutes. Ultimately I returned both.
Reviewed by 250 customers Never again.
Gl from Texas
I bought the shampoo and conditioner set. I have extremely long(down to my butt/thighs) hair. I regularly let it airdry because it can be exhausting to blow dry. I shampooed and conditioned as the bottle instructed and went about my day with no problem. The next morning my hair felt like straw. Stiff, brittle, hard to brush, and overall nasty. I will be returning asap.
Smooth until you move
Rayrayiscool from USA
After washing I thought this was great. You wash and condition, leaving both in your hair for 1-2 minutes then rinse. After getting out of the shower I do notice my curls clump together nicely, my color has not faded or turned brassy (yet! 2 weeks), and when I brushed my hair and let it set and air dry— it looked nice and shiny. Took the natural wave. The problem was once I start moving around (aka living my life) my hair starts frizzing out and is so puffy I end up just pulling it back. I'm not sure how I feel about this but I know one thing— verb kills it. I can't see this being good for your hair long term. If you have to leave it in for 2 minutes it must mean it is depositing a film. And the frizz afterwards tells me what I need to know about the health of my hair. I am returning both.
I love the smell and
Kelly S. from undisclosed
I love the smell and feel after using this product!!! My hair looks so full of body and is easy to style. I will definitely buy more in this line
Kathleen G. from undisclosed
Excellent product! My hair dries much faster when I use it.
Waxy and bad!
Phoenix from Dayton, Ohio
My hair felt like I had dumped candle wax all over it. Terrible product for my fine hair.
Great conditioner, hair feels clean
Katie R. from undisclosed
Great conditioner, hair feels clean and light. Allows my waves to come out.
KindaSnowta from Minnesota
I kind of like the day after I use it, but that is after applying a lot of dry conditioner. While using it in the shower it turns my hair into a tangled mess of straw. I also don't like the scent; it stays around for at least 24 hours and I find it nauseating.
Best For Waves
Vanessa from Tn
I see a lot of bad reviews for this product, and when I read further they say they have fine, straight hair. This product seems to be to heavy for fine hair and possibly not moisturizing enough for thick hair. I have medium thick, wavy hair, and this product is the best conditioner I've used. It defined my curls and left my hair smelling amazing. I suppose it's a hit or miss, but it was definitely a hit for me. Not to mention it lasted a while and for a very nice price.
Product is great, packaging is not!
Batty from Sacramento, CA
I have fine limp hair, and hate that I have to blow dry it to give it any volume. This product solves that issue - works similarly to a surf spray but with less steps. The packaging is awful, though! When I first purchased it, it was still in a squeeze bottle. They transitioned to the pump right before I purchased a few bottles of the shampoo and conditioner each, and almost every bottle has a pump that does not function. I barely use it because I don't want to fight with the stupid pump. The change seems well intentioned, but poorly executed. Ultimately, it doesn't matter how great the product is if you can't get it out of the packaging!
Morganne from Sarasota
Feels awful on my hair. Not a fan.
Alexis from Metairie, LA
I tried this because I always let my hair air dry and a hairdresser online recommended it. It's awful. My hair never feels fully clean, and it makes it so dry and tangled. It tangles up every time my hair moves even just a little bit.
Dried my hair
Cait from Ohio
I heard great things about this product and was excited to try it. I tried it once and it made my hair extremely dry and scraggly, even after using my regular leave in conditioner. I tried it a few more times and used more product thinking that might be the issue, but nope. I threw the rest away.
Won't buy again
JJGinAZ from Phoenix, AZ
This product works great as a detangler but once dry, it left my hair feeling greasy and heavy the next day. Not a fan.
Perfect for my hair
Maddie from Michigan
This is the hair product I've been searching for my whole life 😍 I have very fine, limp hair that sometimes gets wavy if it wants to, but I struggle with adding body to my hair. The lazy Jane shampoo and conditioner set gives my hair exactly what it needs. Only downside: I go through the conditioner about twice as fast as the shampoo so I wish it came in a bigger bottle, but it's nbd. Worth it for my dream product. Please keep making this product! I would love a leave-in conditioner from this line.
Olivia from KCMO
This conditioner is absolutely amazing. I put it from the middle of my hair to my ends and leave it in for awhile before washing it out, and it feels great! My hair is so soft after using it. I'm not a fan of the price tag but the formula is amazing, and The smell is growing on me :)
Tw from Ardmore ok
Feels amazin!!!! And smells even better
Karlee from Ohio
Made my hair so dry. I couldn't even scrub my scalp. It made my hair knot together and dry. Did the same for my daughter. Returning.
Left my hair a greasy, smelly, frizzy mess
Megan from syracuse, ny
The first time I used this, I thought that perhaps I didn't rinse my hair well enough because it felt as if there was product on my hair once it dried. My hair felt heavy and kind of greasy, pulled all the natural wave from my hair, and made it look frizzier and poufier than ever. So the next time I used it, I made sure to rinse really well.....and still had the same result as the first time. So I wore my hair up that day. When I took out my hair tie in the evening, the smell of my hair was overwhelmingly bad, as if I hadn't washed it in a week! Also not a fan of the bottle/pump.
Did not work for me
MomOf2 from Fredericksburg, VA
I had purchased this in hope of giving my wavy hair a break from the blow dryer and this product did not help. It actually made my hair more frizzy and left a greasy feel to it. I tried it again, this time letting my hair air dry a bit and then blowing it out. I had a hard time styling my hair as it feels like a coating left on it.
Never noticed such a negative difference
Taraaaaaa from Lapeer, Michigan
I wanted to love this so badly. I've heard such amazing things about it. My hair was so dry and tangled SO easily after using this. I thought I was crazy at first and started switching between this and a few others, and it was 100% this shampoo/conditioner combo that did it.
Dried my hair out
Emily K from Ohio
I have fine, very healthy hair. This product dried my hair out which gave me a lot of tangles so when I brushed my hair, I was pulling half of it out. It left behind a hairspray like feel to my hair. I liked the packaging and smell but that was about it. I ended up throwing it away after 2 weeks.
If you like frizz, you'll LOVE this!
mlm_smiles from Green Bay, WI
The 2nd ingredient in this is alcohol. Drying your hair out and making it frizzy must be what they mean by "texturizes in the shower". Yeah, your hair will air dry fast, because this "conditioner" dries it out. Maybe if you have stick straight hair, you'd like this. I'd give it zero stars if I could. Will return it to the store... which I NEVER do. It's THAT BAD.
This and the shampoo are
Emily C. from undisclosed
This and the shampoo are the best ever! I hate having to dry my hair and this makes it look great without having to.
Awesome summer product!
Hope from Philadelphia,Pa
I love this product! However, I use it a little differently then recommended. I apply it to me ends and I shampoo and conditioner, I leave it on my driest areas. It is wonderfu!, especially after a day at the pool or beach.
Stormy Daze from Clinton, Tennessee
I'm always skeptical of anything meant for wavy or curly hair, being a 2C/ 3A. Most of it seems to do much less than it promises, dry my hair out, or weigh it down. This works for me. It separates strands a little more and adds some volume. I'd honestly use it just for the smell, though.