Product Reviews Rated 4.02 out of 5 stars
47 Reviews
Most Helpful Positive Review Best remover out there I have tried many makeup removers. This one is by far the best and does not require many go-overs or a lot of rubbing as some products do. Takes off all eye products easily, even if I'm using heavy eye products. I can remove eyelash glue and glitter from my skin easily with this product. I do not know if this is an "approved" use, but I have also used it to remove face makeup (foundation, blush)--and it works great! It smells good, too. Really glad I tried it. I feel like I've tried them all, and this is the best. NOTE: I have not tried MAC's Pro makeup remover.
It stores well, too; I have to lay it on its side for storage, and it does not leak.
Most Helpful Critical Review Ouch This product does as is advertised. It removes tricky eye makeup such as waterproof mascara and eyeliner. However, this product irritated my skin and burned my eyes. This was quite painful to use and a lot of rubbing was involved to get most of the mascara off. It didn't take it off completely either. Once my face was makeup free and washed with my normal face wash my skin was so dry and tight, it felt like it was going to crack. I had to apply gobs of moisturizer to get it back to feeling normal. I don't like how this dries out your skin or how much it burns under the eyes.
Reviewed by 47 customers Gentle on you but strong with makeup 5
G the makeup artist from Sunny California
I use this makeup remover at night to remove my eye and lip color. It works great with waterproof mascara, glitter eyeshadow and pigments, it wipes them through like Magic. It also removes my stay all day lip color really fast. I have sensitive skin and it doesn't irritate my eyes or mouth at all. You don't even have to rinse the stuff off. If your having a lazy night and you have it at your bedside and you put it on some cotton rounds and wipe off your make up you're good to go. No need for additional products to wash off
cannot open it!!!!! 1
RobinMAC from NYC
The cap has instructions on how to open it. A little unusual, I thought, but I went ahead and followed the instructions. I tried to open it. I could not. I gave it to my significant other; he could not open it. I paid good money for this product and cannot even open it.
Great quality 5
Desi from San Diego
It takes off Mac eyeliner smoothly
Very oily 1
Aimee from Chicago
I bought this since my FAVORITE MAC pro eye make-up remover was discontinued. I wanted to love it, but it is extremely oily. Please bring back the Mac Pro remover! It was the best product!
I will always buy this product! 5
Mackenzie from Wareham, MA
LITERALLY ONLY EYE MAKEUP REMOVER THAT ACTUALLY WORKS! it is magic! Even if you don't use Mac products you need this Mac product! OBSESSED
Like Magic Eraser for your face!!! 5
Teri from St Louis Mo
Best make up remover for waterproof eye makeup I've ever used!!!
Highly Recommend! 5
Holly from VA
I was using Olay make up remover for a while, and I always was left feeling like i had a ton of oil left over on/around my eyes. After reading the reviews on this product with MAC, I decided to try. I will never go back. It wipes everything off with ease, and leaves NO greasy, oily residue or feeling. I will buy this over and over!
Not worth the price 2
ftgillini00 from Mount Prospect, IL
I expected this remover to work better given the price. I wear a creme eyeliner and mascara and I use soap to wash my face after using the remover. There is always leftover eye lines on my lids and under my eyes and I have to use another product to get the rest of the makeup off.
Love 5
Pixie from Chicago
I think this stuff is great. It's the only remover that takes off all my makeup including waterproof. It also removes glue from my false eyelashes. I'm surprised to see the negative reviews because I love it. The plain micellar water and other removers don't remove all my makeup. This does.
The worst makeup remover 1
Unhappy longtime Mac customer from Louisiana
As a customer who has spent thousands, and I mean thousands of dollars on Mac products in the last couple years I am completely unsatisfied with my purchase. This makeup remover does not help to take off eye makeup at all. It makes my eyes very greasy and I end up having to use my face wash to do two jobs, 1.to remove all eye makeup and 2. To remove the grease from this so called " makeup remover". I wanted to return this bottle for an exchange for the wipes but I didn't have a receipt and they would not return and give store credit even after Aeeing that hardly any makeup remover was used. I recommend the wipes to anyone who is traveling.
My favorite eye makeup remover! 5
AngelMar from Costa Mesa CA
I am so excited! Finally Ulta beauty carries Mac Cosmetics!😍 I don't know why this eye makeup remover doesn't have more ⭐️ I am a fan of the Lancôme makeup remover, but this is one of my old time favorites. Is so gentle on my eyes and it takes everything off💖
Nothing Special 3
Cassie from 41240
Just decent. Nothing special. You can find makeup removers just as good for even leas than half the price.
my favorite 5
Jackie from arizona
my favorite eye makeup remover. it is very gentle and does not burn my eyes.
missing the pro eye makeup remover 1
eliza from Chicago
I went to re-order my favorite eye makeup remover, the Pro Eye Makeup remover and was devastated to find out it's been discontinued. This is definitely not a good substitute and irritates my eyes. Please bring back the pro version!!!
Love it♥️ 5
Yessie from Corona Ca
This product easily removes my eye makeup like mother only two or 3 swipes is needed for me. Love this recommend to anyone looking for a good remover
One of the better ones 5
Robyn from Virginia Beach, VA
It seems like I'm on a never-ending search for a good eye makeup remover. No matter the brand of mascara, waterproof or otherwise, I never feel like I'm getting all my eye makeup off. I bought this one because they were out of Clinique and it's the same owner. I actually think this one worked better. I still had a little residual left over the next morning but definitely less than with previous brands. The product is greasy, but not overly so, and it doesn't sting at all.
It's ok 1
Ndnga from Savannah
This eye makeup remover isn't the best I've used. It takes off eyeshadow pretty good but when I tried to remove my mascara it left a film in my eyes and didn't get all mascara off. I'll go back to my old makeup remover when this is empty and definitely will not repurchase.
Nice Product 4
Dj from SW VA
I really like the Mac line & this product works very well. I have chronic dry eye and cataracts & did experience a light film on the eye after use. It is a very gentle product & the film was gone in under an hour. I will purchase this product again.
Ouch 3
Bean from USA
This product does as is advertised. It removes tricky eye makeup such as waterproof mascara and eyeliner. However, this product irritated my skin and burned my eyes. This was quite painful to use and a lot of rubbing was involved to get most of the mascara off. It didn't take it off completely either. Once my face was makeup free and washed with my normal face wash my skin was so dry and tight, it felt like it was going to crack. I had to apply gobs of moisturizer to get it back to feeling normal. I don't like how this dries out your skin or how much it burns under the eyes.
LOVE! 5
cjschwegel from Jerseyville, IL 62052, USA
This makeup remover is great. You don't have to rub and rub on your eyes to get your makeup off, this stuff takes it right off with no hassle at all! I have tried a couple different makeup removers from MAC, and several from other places and this is the one that I keep coming back to and buy frequently because it is simply the best.
BEST EYE MAKEUP REMOVER EVER 5
Krista from New York, NY, USA
I have tried pretty much every eye makeup remover out there, and ever since I tried MAC's Gently Off, I refuse to buy anything else. Most other products take forever, scrubbing your lashes (and losing a bunch of them!) to get all the mascara and liquid liner off, but this literally takes everything off instantly. The other reason I love it is because it's specifically meant for eyes, so it doesn't sting or itrritate your eyes AT ALL. And you only need to use such a tiny amount, so just one bottle lasts a reallyy long time. I totally recommend it! So worth it.
Works 4
Cadmium from Illinois
This is the best thing I have used to remove the most tenacious eyeliner I know, MAC's Liquidlast Liner. It works best for me on a Q-Tip, so I can apply it right to the eyeliner. It still takes some time and focus, but it's better than anything else I have tried. When I used this on a cotton ball, it did not work well at all, and it made my eyes burn. I love that the opening is just the right size for a Q-Tip. It's not so perfect that I will wear Liquidlast liner every day (I just do not have time for that!) but it works.
love it !! removes any ma 5
shubhra from India
love it !! removes any makeup easily. be it waterproof long wearing mascara or the layers of eyeshadow. just dab a little on a cotton pad and wipe off.it leaves the skin soft and no irritation at all. life saver.
Powerful 5
Alangie from USA
This is one of my favorites products from Mac. You don't need to use to much and remove everything.... everything.
Holy Grail 5
BrittneyH from USA
Aside from the gorgeous pink packaging, This is legit the best makeup remover I've ever used. I'm a huge fan of cleanse off oils because I wear so much makeup that just makeup wipes alone can't take off, but I found the oils to be a bit heavy on my skin and I didn't like the feel. I bought the pro eye makeup remover (purple bottle) and it was alright, just like any other remover I've tried in the past, so I thought maybe i need an oil based. The gentle eye and lip remover looks like it, but i'm not too certain whether it's oil based or not. All I know is that if it is, it is Soooo Good for the simple fact that it does not feel oily at all when applied especially to my eyelids, and even though it's made for the eyes and lips only, I take a few shakes on a cotton pad and take off all my makeup with it. Now I find myself needing at least 5 backups of it! It's a must have for makeup artist.
