Rated 4.54 out of 5 stars
Most Helpful Positive Review Review from Mixed Race Chick with Keratin Treated Hair
I have very thick hair. To put that into perspective, when my natural hair is untreated it is about chin length. I go for a deep condition and blow-out and it take two stylists, who know what they are doing, four hours to blow out and flat iron my hair. By the time they are done, my hair is half way down my back. One of the guys was sweating at the end. I got a weave once and the stylist said "JESUS YOU GOT SOME HAIR ON YOUR HEAD." So... I have a lot of hair. My hair grows in different textures depending on the area. In some spots it's kind of wavy, some tight coils, some it's like a coarse Brillo pad. i stopped getting relaxers about a decade ago after developing bald spots and switched to Global Keratin treatments. At the time that I used this product, I was getting close to needing a fresh Keratin. The product smelled great, which was a plus. My hair, due to the various textures, sometimes mushes into almost a dreadlock if I don't keep up with my flat ironing. I had a pretty aggressive surgery and have not been able to maintain my hair and developed lots of gnarly knots during my bed rest. Once i was able to shower and lift my arms, i used this product to detangle and the knots easily came out. My hair was also super soft soft after use. I was very impressed as most products cannot handle my hair.
Most Helpful Critical Review I would return this item but it's too late
This tube lasted for like 3 weeks. I bought this just because it can reduce frizz. I paired it along with the Mane Magic Shampoo and sometimes my OGX hair oil. The conditioner is so runny that one application worth of product just oozed out the tube when I first open it. Fine, that's my mistake.
Oh my first use, I noticed it doesn't apply coat & smooth my hair well, but it also doesn't wash off easily. It makes my hair feel soft on the first week I was using it. After that, my hair became increasingly dry and brittle. I can't even run my hand through my hair anymore. I can't brush/comb through my hair because it's getting knotted everywhere. My frizz became even more wavy and frizzy than before. I found my Mane Magic hair primer (which is one of my fav product) and the condition slightly improved.
Then I notice I have less than 1 inch of product left in the tube. That's just right after 3 weeks. I'm truly amazed on how fast it's going out while damaging my hair along the way.
I'm using other brand's haircare now and can brush through my hair after 2 uses. I guess this conditioner is a mistake to me.
Reviewed by 10114 customers Amazing shampoo & conditioner
Jen24 from New Hampshire
I absolutely love this shampoo and conditioner but the pump bottles they come in are awful!
kimmy from SA TX
I have curly hair this shampoo & conditioner has always been good to my hair but since they change to this horrible pump in a metal can its hard to get any product out!! the pumps suck. big mistake. not buying anymore.
Conditioner is great, still undecided about shampoo
Daphne from Lubbock, TX
So far this shampoo has been alright, I've seen quite a few complaints about buildup and oiliness so I would advise those with oily hair to stay away. I live in the desert and struggle with dry frizzy hair, and this has kept my hair hydrated. I only wash with it every few days, so it's good enough at cleansing that I don't feel the need to shampoo every day, but my hair definitely doesn't feel squeaky clean if that makes sense. I haven't used it long enough to be able to comment on the build-up issue, but it is sulfate-free so that's almost expected, if you're worried about buildup, just do a monthly cleansing shampoo and you'll be fine.
Okay conditioner but terrible packaging
Lizzy from Pennsylvania
The conditioner was nothing to rave about keep in mind I have severely damaged over processed hair but the packaging THE PACKAGING WAS TERRIBLE. I can not pump out product without forcing the pump down with a lot of force and even then the pump may not be centered and will release no product for multiple tries. It can take around 45 seconds of pumping to have any conditioner come out which I know is not thatttt big of a deal but it truly is irritating after awhile.
Best hair product I own!
Sam from VB
My hair is super soft and moisturized. It feels light weight and so much healthier than ever before. I constantly dye my hair at least every 3 months and I never have found a good conditioner and shampoo that has given me these results. I got mines from tj maxx, to try it out. Definitely will be buying the bigger bottle once I run out! Highly recommend.
Mere from Austin
I was excited to try this after seeing so many great reviews!! I have fine hair and this dried my hair out sooooo much! I also started to get dandruff for the first time ever. Returning immediately. Sad :(
bita_y from Los Angeles, CA
One of the worst shampoos I've used. I'm surprised it has such good reviews. I bought this shampoo on sale at Ulta, but it wasn't even worth the sale price. I have straight hair with highlights for reference. I think this shampoo is for curly hair but on the bottle it says for all hair types. I noticed a lot of the positive reviews received the product for free so I don't think the reviews are all honest.
Pros: great smell, vegan/cruelty free, and the pretty aluminum packaging.
Cons: very drying, super thick & heavy texture, no lather, strips hair color, leaves weird residue in hair, & my hair never felt clean.
I love it but
Pinky B from Austin, TX
I love this shampoo but it strips my pink hair color really
Not refreshing, STRONG scent, bad pump
Nikki from VA
I agree with others mentioning hair feeling dirty after usage. It feels like buildup is added to my hair and my hair felt... heavy and not fresh, if you know what I mean. Pump goes up slowly after you press it down. Scent is too strong and again not a refreshing one.
Great product bad pump.
Xochitl from Minnesota
As a lot of the reviews had said the pump was bad, I expected that. I love how my hair feels and it smells amazing! I am going to try different methods to get it out of the bottle into a reusable one.
Makes hair dry & horrible pump
AshAsh from San Jose, CA
I wanted to love it since I use the mane magic product from the same company but unfortunately it dries out my hair so much (I have thick curly hair.) The pump is also horrible, it was difficult to open and when you do get it open the product doesn't come out.
Lind from Ny
This product made my hair so dry! Plus the pump doesn't work
The product was okay but the pump...
Aliyah from Orlando
The shampoo itself smelled great and seemed to work well but I only used it twice before I returned it along with the conditioner. The pumps on both products were awful! I broke one trying to open it the first time and the other the pump won't come back up when you push it down. I wish they'd fix it, I see others have issues with it too
Pump and bottle are junk!
Crystal1988 from Idaho
Product seems nice, I've only used it once but the pump is junk and you can't even take it off and pour from the bottle as it's aluminum, unless you're she-rah you can't squeeze it to get any product. I won't buy it again for this reason. Wish I had read the reviews before purchasing.
Pump and packaging is trash!
Crystal1988 from Nampa Idaho
The packaging sucks! Broke one of the pumps trying to open it. Took me 10 min and almost breaking the other one to open it. Product seems to be good but the pumps and the metal bottle will deter me from ever purchasing again. Whoever the genius was that came up with the packaging needs to be demoted and they need to go back to the drawing board.
I would purchase again!
Tonya from Alabama
Smells amazing! Leaves my hair feeling soft and easier to brush. However, the pump on the shampoo is hard to use with it being a thick shampoo.
Hair still felt dirty after use
Laura from Waukesha, WI
I bought this bottle because I love their other hair products. This was not great. Did not lather well and I had to use a lot of product to even feel like my hair was being washed. In the end, my hair feels oily and like I didn't sufficiently clean it. Super disappointed
product is good
kenz from wisconsin
so the product works and is fine but the smell is odd (reminds me of baby powder but is also sweet idk makes me think of diapers) and the packaging is subpar. i LOVE the idea of fully recyclable metal bottles but as others have shared the pump is awful at dispensing product and it's difficult to pop up for first use.
Tori from Orlando, FL
I got the set of mane magic after hearing great things & since it was on sale, why not! Big mistake, the pumps don't work, so while standing in the shower trying to get shampoo to come out i decided to just take off the pump and pour it into my hand- also a mistake. The aluminum rim sliced my finger open. I understand the aluminum is more 'eco friendly' but i will not be purchasing those products again- or any of their products that have the same packaging.
Kailey from Long Island, NY
Didn't have high expectations for this, considering how many things it claimed to do. Was surprised at how much I love this product. This line is incredible. Between the shampoo, conditioner and primer my hair feels great. No tangles, no frizz and is a heat protectant. Only thing is the added fragrance, it's a bit much for me..
Not as good as it says
Daniella from California
Used this with the conditioner and leave in treatment , leaves my hair super dry and frizzy .
Pump is so so bad
Ashhh from San Diego California
I love the product but the pump is horrible.
Definitely a must have!
Babs from Alabama
I use this shampoo on my hair and my daughters with so much benefit for both of us! We have two different hair types but this covered both of us. I love how thick and cream it looks and how it really good it works into the hair. Plus it smells so good too!
It's okay but the packaging is a dealbreaker
Aliyah from Orlando
It smells good and it makes my hair feel good, not anything amazing or better than any other shampoo honestly. But as others have said, the pump is very frustrating. I couldn't get the shampoo or condition to even open and I broke one of them so I have to take the top off and pour it out. They should just put it in a bottle
Worst. Pump. Ever.
Taylor from Texas
Love the shampoo and conditioner for my daughters hair! However.... the pumps on both are AWFUL on these new bottles. It might be worth buying the big sizes since they're still in the plastic and not the metal