Bondi Boost Wave Wand (32 mm)

Most Helpful Positive Review

I do love this but that button placement…

I was so excited to try this! I used a "3 prong curling iron" (what we called in back in the late 90's-early 2000's) every single morning when getting ready for highschool. To the point my hair was completely fried by my Senior year and I never wanted to see another "3 prong" again. These weren't ve...ry popular back then. These days though, we have social media, which completely changes what we see and how things become popular. I have been wanting to try a large 3 barrel for awhile. And I didn't know this was a "viral" product until I googled it on YouTube to see if others liked it. Even though it seemed to have a lot of complaints, it was affordable and large barelled so it is what I got. When I plugged it in and waited till it heat up, I picked it up and it turned off (showing the blue screen with the text "OFF") so I knew it was not an issue on my end. I tried a few more times. Same thing, would barely pick it up and Id hear a weird wiry noise coming from the tool then it shuts off. I contacted Ulta and they were amazing in helping me get another. (Ive only had to use Customer Service a few times in the last decade but they have always been amazing!) When I got the new one in the mail, it worked wonderfully. My only problem is (and I noticed this immediately so it wasnt the reason for the previous issue) but it is so easy to turn it off! At least now I can use it but I am able to turn this one back on with no issue so it gets the job done. It creates larger waves than the smaller ones which is exactly what I wanted! I do recommend but I would be mindful of the button placement. Its very poorly designed.