Rated 3.71 out of 5 stars
Most Helpful Positive Review LOVE LOVE LOVE. Please Don't Change a Thing!!
I usually don't write a lot of reviews but OMG, I love this!! It's so different from most cleansers. I had to write this in hopes that this formula will never be changed or discontinued (PLEASE) and that it might help someone else. This product changed my life. That Might sound extreme unless you've been battling with dry, sensitive, acne prone skin for over 15 years into your adult life. It's doesnt foam, it's Unscented, feels elegant and doesnt leave any residue. I've tried everything from prescription to holistic cleansers and moisterizers to no avail; just dryer skin, more acne, and itching, resulting in fine lines and scars. After the first week of using this my skin was soO friggin soft! Since it doesn't foam it doesn't make my skin feel tight and stripped. instead it feels really hydrated and calm. No irritation or dryness so my acne blemishes are healing really fast and my complexion is starting to look a lot healthier and refreshed. I've never been able to use a moisterizer either so I decided to try the oil free sensitive skin moisterizer. its fragrance free and very light so it feels really good on and I havent Had any breakouts with this product either. This Might not be the miracle solution for everyone since everyones skin is different but itis definitely worth a shot. It's amazing.!...Please don't change a thing!
Most Helpful Critical Review Blah
during use feels the same as Cetaphil (equally ineffective at removing make up or sunscreens) however it doesn't smooth the skin like Cetaphil, and the "polyglycerin formula" can tingle as it penetrates around thinner skin, like around the eyes. On the positive, it doesn't cause redness like Cetaphil, probably because it doesn't contain propylene glycol, (a penetration enhancer). I wish Neutrogena would have just removed the fragrance from the Ultra Gentle Foaming formula, instead of introducing this new cleaner! I am done for a while with Neutrogena as I have thrown away several of their new products after few applications.
Reviewed by 345 customers Dupe for CeraVe Hydrating Cleanser!
Amber-Sky from Ventura
Best cleanser I've used at this price point. It doesn't foam up which is great because I have dry sensitive skin.
I love this stuff!!!
Alena from Greenville South Carolina
I have extremely dry skin and rosacea. This stuff leaves me feeling clean and moisturized. I use it everyday and my skin is so incredibly smooth.
I really like it, gentle and fragrance free but ha
MarkH from Denver,CO
It's very gentle and works great, only not sure if it works to clean water-resistant sunscreen. Wish I can find an answer to that from Neutrogena
Very Good for Dry Skin
SarahJane from Upstate NY
I love this stuff. I have very dry skin in the winter, and this effectively cleanses without making my skin feel tight or raw.
MY EVERYDAY CLEANSER
CarlyB from undisclosed
Probably the best gentle hydrating cleanser that is budget friendly. I have recently been buying Neutrogena everything for my skin care needs and I have yet to run into any issues with any products. I have combo skin and I use this twice a day, my skin has never been so happy. I researched so much to find the best cleanser was Neutrogena and any other products are at equal caliber. Amazing, just amazing. I recommend it to everyone because you don't have to worry about it conflicting with any other products.
ItsMe001 from Texas
First time using this cleanser. I have sensitive dry skin. This cleanser is gentle and hydrating. While my face feels clean, it does not have that tight and squeaky feeling. I will repurchase this again.
EKRC from undisclosed
Love this cleanser. Very gentle on my skin and moisturizing. Leaves my skin feeling smooth and soft
Gentle, but works so well
Ashes Toast from Rochester, NY
Completely in love with this face wash. Typical acne-fighting ingredients (like SA and benzoyl peroxide) make my skin break out, so I usually have to go for super gentle washes. This one doesn't disappoint. I love the feel of it on my skin, I love that it doesn't dry my skin out, and I love that it leaves my face feeling super clean.
sue from California
Skin type: combination (dry cheeks and oily t zone), dehydrated, sensitive. Very irritating on my skin after 1 use. I could feel it burning some parts of my face when using and gave me irritated/red patches. Didn't work for me but might work for others. I won't be repurchasing.
Sensitive Skin Staple!
Bri T from Monterey, CA
Great for sensitive skin! Very light and refreshing. Leaves your skin feeling clean but not stripped or dry!
100 Percent Fragrance Free Creamy Make in 16oz!
100 Percent Fragrance Fre from Wisconsin
I have very dry skin, rosacea, very oily skin (especially oily eyelids), and chronic dry eye and this 100 PERCENT FRAGRANCE FREE CREAMY FORMULA Is the only product I can use to clean my eyelid skin and entire face. I'm
I'm relieved to have finally found this cleanser!!
Jessica_860 from CT
The creamy formula. I have used sooo many cleansers and eventually they dry out my face or irritate it. I have combo skin and currently going thru a perioral dermatitis flare up and this cleanser has calmed it down dramatically no exaggeration. I don't use Neutrogena products because most have fragrance. This one does NOT and ingredients are safe for acne prone skin. Finally have a good cleanser which was recommended by Dr Dray. Thank you
**EPIC** Product Review
Beyoncé from Minnesota
An actual gentle cleanser. Doesn't over dry skin, and cleanses well.
First week trying Ultra Sensitive face wash
Trinket35 from Wisconsin
My face looks red and burns. I don't understand why. This is supposed to be Ultra Sensitive formuls, yet after 4 uses this week, I can't sleep because my nose, chin, cheeks and forehead feel chemically burned and look that way too. I am in shock that this went so bad.
Very gentle, non irritating!
Gina from Queens, New York
I have normal to dry skin. This was my first ever gentle cleanser to try. I used to use foaming cleansers only before. Not sure if I will be sticking with Neutrogena Gentle Cleanser (Creamy Formula) as I would like to try other brands for comparisom. This cleanser is very creamy and feels very soothing on my face. It doesn't cause stinging like the foaming cleansers would for me. It also doesn't dry out the face after I pat dry, and it doesn't pull the skin. I can also skip the moisturizer and my face is fine after this cleanser! But, of course, do not skip your moisturizer! Hope this helps.
Gentle and removes make-up well!
Dare22 from Oakland CA
I have been using the Neutrogena Naturals Fresh Cleansing + Makeup Remover product for many years, I keep one in the shower, one on the sink, and one in my travel bag. I am at an age where I really need to make sure to not dry out my skin, and since I love to use my clarisonic, I generally do a double cleanse with Missha's fabulous Super Off Cleansing Oil as the first step. And even though this gentle Neutrogena Cleanser magically removes my make-up, including my mascara, I don't feel as though I need the double cleanse. It's that gentle!
I might have my two teens start using it in the am as a gentle way to start the day, I don't like all those harsh products that are marketed to teens.
Maybe too gentle?
Customer Smith from Memphis, TN
I love that this is gentle and unscented, but it feels like the product washes away as soon as water hits it thus doesn't actually do any cleaning. This may just be a perception and may not be a bad thing. It definitely doesn't remove makeup, but I use a balm first and use this after in the PM and use it alone in the AM. Not terrible, but I'm considering giving it away and trying something else.
The product is a very light cream. If all other "gentle" cleansers irritate you maybe try this one.
Lindsay Lindsay from undisclosed
This is the perfect face wash. Gentle, effective, fragrance-free, leaves my skin feeling clean, healthy, and soft.
How this product could be improved:
1. The packaging is too small in portion. I wish they made bigger bottles... Double or triple the amount of product so I don't have to repurchase so often, about the size of a standard shampoo bottle would be adequate.
2. The pump could be better quality. The pump feels flimsy and narrow so you have to do a lot of pumps to get enough product out.
3. Price point.
Janice W from IL
I have been using this cleanser for awhile now and really like it. I use it daily in the shower along with my Clarisonic. It's gentle and leaves my face feeling very nice. Would definitely recommend.
Xoxo from NY
I have sensitive and dry skin so I thought this would be the cleanser for me. It leaves my face moisturized but it also slightly burns and causes my skin to break out.
Ultra gentle hydrating cleanser
anonymous from st. louis, mo
I really like this product, as it leaves my skin feeling both well cleansed and not dry or taut. it is an indispensible part of my morning routine.
kepps from \Wisconsin
The cleanser is used on the face and hands.
good gentle cleanser!
taryn from united states
i use this cleanser with another as a part of my double cleanse in my skincare routine. its extremely gentle and i havent noticed any new breakouts or severe changes to my skin. it has a fairly light consistency and is a good choice for those who are easing into developing a whole skincare routine! i gave it only 4 stars because my skin hasnt seen any drastic improvements except for it seemingly stopping future breakouts. overall a lovely cleanser!
The best Fragrance Free cleanser.
fancyone from MN
The best fragrance free cleanser. It cleanses my oily skin and leaves it refreshing natural.
Clean and simple
Miss Nick from VA
This is a great go-to daily cleanser if you're just now starting a new skin care routine, but I found that, although it didn't over-strip my skin, my skin did not feel completely clean after using it.