body{margin-left:12%}Product ReviewsRated 3.32 out of 5 stars22 ReviewsMost Helpful Positive ReviewSomething Different and cute!!I have both the black and the rose gold cases both with a different shade and I love it! at first i did struggle a little to open just because it is something different from what is out there but nothing that you can't figure out. it is honestly easy to use once you get the hang of it. I like the rose gold one because i can use the case as a little mirror to apply the lip stick when out and about. i also like the design because i feel way more comfortable having the lipstick in my bag since i know it won't open until i twist and pop the lipstick out. Another random thing the design allows the lipstick to not roll everywhere. Personally I really love it!Most Helpful Critical Reviewappreciate the refillable idea but the quality is not there.I was so excited to get to try this. It opens opposite of how you would think but feels sturdy and solid. However, I have applied the lipstick maybe 6 times and the case looks like I've had it for a decade bumping around in the bottom of a travel bag. I hate waste and love refillable options but the surface doesn't even hold up as well as a normal disposable lipstick tube. The mechanism still works perfectly though.Reviewed by 22 customersappreciate the refillable idea but the quality is not there.2Caitlan from Oakland, CaliforniaI was so excited to get to try this. It opens opposite of how you would think but feels sturdy and solid. However, I have applied the lipstick maybe 6 times and the case looks like I've had it for a decade bumping around in the bottom of a travel bag. I hate waste and love refillable options but the surface doesn't even hold up as well as a normal disposable lipstick tube. The mechanism still works perfectly though.terrible design1felix from Miami, FLI was really excited to try the lipstick, but I don't see the point in the case. I shouldn't have to look up a video tutorial for simply putting the lipstick in the case. It should either come with instructions or just release a normal lipstick line.WONT OPEN1Mar from Madison Wican't even get the case to open!!!! ReturningI love it so much I have two!!5MoMo from Southern IndianaI had a hard time figuring out how to use the case, primarily how to open it. It would be helpful to have a well done instruction video. But once I figured out the mechanics, I couldn't love it more. I also love the lipstick formula, so I'm never without one in my bag.I doubt that I would buy again3Sonja from New YorkI didn't have trouble with the lipstick case, but it is easy to mess up your lipstick trying to open it.Fell in love with this lipstick. FENTY is the boom5 from MarylandLovewhoops2Echo from wall, nji didn't read correctly and thought she came out with a matte black lipstick. turns out it was just the case and had to return itcool-ish3Shelley from Oregonnifty approach to a lip case, but... why? It may be because recent lipsticks had cases that didn't really close and left you without the new lipstick you just bought (yes, that happened to me). It's good. Worth having. Not sold on extra packagingGood Product4Priscilla from New JerseyI would buy this product again and the lipstick is good. It is a little difficult to put together at first but once you get that far, it is good to go. It is also fun to click it to release the lipstick. No worries about the cap or the lid coming off.waste of money1Tbell from nyThe lipstick itself is great. The case doesn't work. Lipstick keeps falling out!I will buy another3Chris from FloridaIt doesn't hold the lipstick inside of the compact. It constantly falls out. I am pretty sure I got a faulty one so I will buy another! But I was kinda bummed that it didn't work!SO CUTE5Nicole from PhoenixI love this case I also have the rise gold that one does scratch a bit easy but probably my fault, other than that just ask an Ulta employee to help you put it together and you'll be fine!Love the case, hate the instructions3Luna from CaliforniaBeautiful case and absolutely stunning. Could have a slightly better design because I expected it to work different. Also. PLEASE. Put better instructions on the carton or maybe an insert inside because based on reviews and my personal experience, I almost broke my case. Thankfully I got my stuck lipstick out with tweezers, but I had to watch a YT video on how to insert. If this product had awesome instructions it would be 5 stars for sure.Nice4Kat from NCWhen I purchased the Lipstick, I was unaware I needed to purchase a case for it. I was wondering why the lipstick was so small. Took me a minute to figure out how to insert the lipstick. Love the concept.Love It!!5TM from SCI love that there is less waste. The case is very easy to use and I love the look of it.User error5Pattattack from York,PaMost complaints are user error! Super luxe love the case and the formula is LIT!❤5Amber from TexasI love the case & the lipstick formula. I've had no issues with it & seems good quality.Something Different and cute!!5Kaybee from Los Angeles CAI have both the black and the rose gold cases both with a different shade and I love it! at first i did struggle a little to open just because it is something different from what is out there but nothing that you can't figure out. it is honestly easy to use once you get the hang of it. I like the rose gold one because i can use the case as a little mirror to apply the lip stick when out and about. i also like the design because i feel way more comfortable having the lipstick in my bag since i know it won't open until i twist and pop the lipstick out. Another random thing the design allows the lipstick to not roll everywhere. Personally I really love it!Weird design4Cheimy from MichiganI thought the case would be straightforward but it has a weird design. After twisting and pushing, I just watched a YouTube. I had a shake the case upside down forcefully to get the cap to come out. The refillable part snapped in okay and it works like it should. It is just more complicated to open/close than a standard tube of lipstick.Worst lipstick case I EVER saw!1JoJo from FLORIDADon't buy it! It's impossible to open. Frustrating to load the lipstick bullet into. I returned both the lipstick and case to ULTA.Case is cool once you figure it out4ChrislynBarragan from Reno, NVIt's a bit finicky to use at first and takes some practice, but once you get it, it's awesome. Maybe include an insert with directions or a QR code linked to a video on how to use it??Kept lipstick, returned the case2Kristen from Washington, D.C.While I had no trouble putting the lipstick and case together, it just feels super bulky and unnecessary. Not something I will be throwing in my purse. The lipstick formula itself is great, but you don't need the case for it to function. I wish Fenty would have gone with slimmer packaging. I realize she was trying to be innovative, but this case was a flop for me.