Rated 4.22 out of 5 stars
First a little background info - I have naturally wavy/curly hair that I wear in a long pixie (or stacked & layered bob.) My natural hair is very thick and is a dark, dirty blonde with a few gray strands starting to sneak in. I have colored my hair brunette for 20 years & it has always been super glossy, soft, and in excellent condition. And that is with me shampooing and blow drying it out straight every day for 20+ years.
So, about 2 years ago, I had to find a new stylist as mine retired. The new stylist I began seeing, used a different color brand that did not leave my hair near as glossy, smooth, or soft, as my previous colors. I also noticed a little dryness after each color which had never been my experience before, but since I only re-color every 4 months, it sort of recovered in between. But in the last year I have had multiple issues that combined & led to a hair Armageddon. The issues included using new tools (blowout brush & flat iron) that were way too hot for my hair, 3 drying color treatments, a chemical straightener, a super-hard well-water issue and I had Covid twice (increased hair loss can be a side-effect.). The combo of all these seems to have wrecked my hair! In a short period of time, my hair became super dry, frizzy, completely unmanageable/ unstyleable (if that's not a word, it should be) and has been breaking off within an inch of my scalp, by the handfuls. I have never been one to lose even a strand of hair, period. Not even while washing, towel drying, brushing, styling, etc. I never had hair in my brushes or on the shower drain. But then within a month or so, I was losing 10-15 strands with each gently run with my hands through my hair AFTER conditioning. It was a drastic change. I eventually decided to cut off about 4+ inches all over my head (which is a lot for a pixie cut) bc it was so dry and unmanageable. I was hoping a severe hair cut would minimize the hair breakage. But it did not. My saving grace has been that I had very thick hair (which is now very thin) or I would currently have a GI Jane cut.
So I was experiencing this breakage for about 8 months or so. Desperately wanting to save the hair I still had, I spent a fortune on products. And I mean a fortune! You name it, I probably tried it. I tried the super expensive salon-only products to the number 1 rated products for damaged hair, etc, etc, etc. And then one day I decided to buy the Olaplex 4 & 5. I had used it years ago and loved it and that was with healthy hair. So I hoped it could help my current hair condition. Well..... WOW!!!!!! With just the first shampoo while still in the shower, I could tell there was a difference. Then with the conditioner... bam! Immediate game-changer!!! After using the combo just 3 times, my hair was so much softer, and manageable, and where there had been 0% elasticity, it was no longer near as fragile. Currently, I shampoo my hair every 3rd day with Olaplex 4 and condition it everyday with Olaplex 5. I have been using this combo for approx 2 months. My breakage has been reduced by 75% which is awesome. That means 75 strands of hair out of 100, are no longer breaking off, when 100 of 100 were breaking off. That is a TOTAL WIN!!! The reality is that my current hair follicles are permanently damaged and cannot be reversed or made whole again. They can only be "pampered' and coated until they are trimmed off and replaced with new healthy hair growth. So with Olaplex, it is allowing my hair to "f ake it until it makes it." It is currently soft, has a lot less frizz, and it able to be styled which is a complete change from what it was. I feel like my hair continues to improve with every use. I am so pleased with this shampoo/conditioner combo and the results it has created for my hair!!
I was truly so puzzled what could've changed and did these chemicals inside a product slowly diminished health of my hair and scalp. Since last QT of 2022 I started to loose a lot of hair after washing and I mean junks. I was very alarmed. My Thyroid blood work is completely normal and no known stressors. Only way I could've connected is to this product because every time I used it I would pull out strands of hair. I even ended up cutting so much hair and I didn't have much loss of hair at all before and I even use daily collagen for few years. Collagen didn't help with fallout but faster growth since I negated the purpose with using this shampoo. I've been fan of Olaplex for few years and til this started to happen. On top of it all I cut so much hair thinking it would help and I waited for my hair to grow out before that. Plus, I've avoided highlighting my hair for 6 months, and that kept happening. I guess I'm not the only one and I am sad to see even worse cases. Front of my forehead hairline is much noticeable & I'll never go back to this product. I've lost trust and they are easily denying it. You call that clean ingredients? What is clean about that label? My hair even became dry; probably overwhelming amount of chemicals and proteins. Conditioner is only thing I liked. I've returned it all right away for money back at Dept store and explained the situation. I hope someone listens to women, us, noticing this issue. My friends have been informed and one of them had no idea why she is loosing hair suddenly. I guess Olaplex is cutting corners. I won't allow hair salon to put a drop of it on my scalp anymore.
Steph from Wisconsin
My hair has never had such bad split ends than when i used these products
ACLaRoC36 from Detroit
I was using No. 4 bond shampoo, No. 5 bond conditioner, and No. 6 bond smoother two-three times a week for about a year.
During that time, I began to experience extreme hair loss/thining and breakage.
Unfortunately, it took me a very long time to figure out it was likely the Olaplex causing this to happen.
Since I stopped using these products, my hair has returned to my normal "shedding" amount-but I fear the damage is permanent 😭
Hair has thinned so much around the front hairline..
Babs from Colorado
I LOVE olaplex shampoo and conditioner!!! Theyre thebonly one i use. Youbonly need small amounts so they last forver. Doesnt weight ym suoer fine, straight hair down. Makes it shiny and healthy. And yes, i use it for every wash. I only wash 2-3 times a week. I have blonde highlights/balayage and my hair is happy
Stef from Tracy, Ca
So far after using it one time my hair felt amazing. The scalp looked really clean and did not feel itchy or dry. It gave my hair a nice shine and the smell was good! Not overpowering
Sara from Plainfield, IN
This is my new favorite shampoo! Using this with No 3 and following it up with No 5 has made my hair healthier than ever! My hair is soft that I can't stop running my hands through it...and neither can my husband!!
Cassey from Houston
ANDREA from INDIANA
Im buying this product again
Jess from Hawai'i
It leaves my hair feeling so clean and soft it smells amazing and is a good size overall I've barely used any in a matter of a week, and that's with washing my hair every day
lauren from rhode island
was so excited to try this but have to wash my hair way more often now. i used to be able to go 3-4 days without washing my hair but this shampoo leaves my scalp itchy and with lots of buildup after the second day. cannot see myself rebuying since the mini size only lasts me 2 weeks or so. it does smell incredible though!
Christina from Norfolk, VA
Works well! Gifted by oleplex. I have 4c curly hair and it helped a little bit with my heat damage from a sew in! I'm thinking about getting the conditioner and heat protectant to see how they all work together
Morgan from St. Peters MO
I bought this product to try something new but before i could even use it the lid broke so i couldnt close it. I didnt think anything of it and kept using it. I did some research and shower is the perfect environment for bacteria and the lid not being closed allowed for growth inside my shampoo bottle. Yes its my fault for not finding another container for it but if the lid is breaking without even dropping it i want to say its an issue with the packaging. Not sure if it was a defect since i don't see other reveiws saying the lid broke on theirs but i do see some stating they experienced breakage and even hair loss. Hearing this from other buyers i would not buy this product again and would tell others to steer clear.
Emsbymanal from LA
Offered by olaplex, this is my very first time trying their hair care and I must say I'm highly impressed. This shampoo has helped nourish my hair and I definitely felt my hair texture soften drastically after few uses.
nika from paris, france
I was gifted by Olaplex in exchange for my honest review. I have been using Olaplex for quite sometime now. I constantly bleach my hair, and before using Olaplex products I struggled to find a hair care brand that would repair the damage that bleaching has done to my hair, and keep it strong and healthy. This hair conditioner (paired with the shampoo) keeps my hair healthy and has repaired my hair from the damage caused by bleaching. This product is defiantly worth the price, if not more. It has completely saved my hair after years of damage from bleaching.
Belkys from Fl
Olaplex no 4 mainatance shampoo I started using it on the recommendation of a friend and I liked it. With little product it is used well and my hair has felt, Hair looks shinier and cleaner. The smell is very good and non-invasive. I would buy it again
Bri from Houston Texas
Its a very heavy shampoo so keep in mind if you have thiner hair or get oily hair quickly. Washed my hair in the morning and by mid day my hair looked horribly oily.
Sandy from Knoxville tn
This shampoo may be good but the side effects are not. It caused painful bumps to form all over my head under my hair. It took. While for them to heal. I can't recommend this shampoo to anyone.
Josefina from Florida
Love this shampoo and conditioner, I has been using since 3 years ago, love it.
Lars from New Orleans
Made my hair greasy, dry and stringy! Probably one of the worst shampoos I've ever used.
Brenda from Cedar Rapids, IA
I have fine, straight, long hair. I started using the trial sizes of Olaplex shampoo and conditioner. After the trial sizes, I bought more and my hair loss in the shower increased by alot. I also got red itchy blisters on my scalp DO NOT BUY
Teresa from Hilliard Ohio
Made hair fuller softer shiny
Diane from Brandon,Fl
I love ♥️♥️♥️
from St. Charles, Missouri
I bought a sample of this on a whim and it is the most luxurious lather I've ever seen and you only need a tiny, tiny amount. My hair seems fuller and better conditioned even without conditioner.
Judith from Brookfield, WI
I'm 83 Years old and receive many compliments on my hair which is slowly turning silver from blonde. The waves, curl and body is still doing fairly well. However, i do have two problems. It's quite dry and these particular products do not give my hair any body. The following day after using 3 and 4, my hair is limp, not shiny and rather blah. I will be returning this very soon.
Carly from Boston, MA
I was gifted by olaplex and now i am a customer for life. I absolutely love the way this lathers into my hair and creates a soft and silky set up for the conditioner to come in and finish it off. I am a person that showers every day and washes my hair most days and this keeps my hair so healthy and silky smooth!!
Paisley from Sarasota FL
Olaplex gifted me this product via the Skeepers platform. This is a great shampoo. It smells nice, and left my hair very clean and shiny. This is definitely a high quality product and I will definitely be continuing to use this!