Rated 3.97 out of 5 stars
502 Reviews
Best body butter ever. Had to buy 10 of these cause the new formula is HORRIBLE. Almost no smell, different consistency. I'm very disappointed in the body shop for changing something that thousands used just great for years.
I have been using the Satsuma line (body butter, body spray, perfume, and body wash) for years. I've gotten countless compliments on what all of my friends know as my "signature scent," as it's the only scented product I use. (Most other products give me a migraine and don't smell anywhere near as good.) I've recommended the Satsuma line to many people who have also become loyal customers. The new Satsuma body butter and body spray that I received in my last order are terrible. The smooth, silky texture of the body butter is gone and the scent is completely different. The wonderful smell of freshly peeled Satsuma oranges is GONE. (The same is true for the scent in the body spray. It's nothing like it was, and the new scent—whatever it is—doesn't last even an hour.) I'm completely disappointed and devastated. The new body butter has a gritty texture and a chemical smell. It's horrible. Reading through the other reviews, it seems I'm not alone in my opinion of the new formula. In fact, almost all of the reviews are entirely negative. I'm hoping and praying that The Body Shop will re-evaluate this new formula and return to the old one. After all, why mess with a great thing? I cannot imagine that many people will be return customers after trying the new formula. If you haven't already tried the new Satsuma formula and were a fan of the old one, don't waste your money. You will be in extremely disappointed. I will be hoping beyond hope that this company will bring back the original Satsuma formula, but until that happens, I will be looking for a new product line. I will really miss the original Satsuma line of products. (To The Body Shop: Please bring it back!!)
5
cjfunny from undisclosed
I have always loved the body butter. The satsuma is also my favorite scent. Never get tired of this and love how it makes me skin feel!
Sandrafw from Washington, DC
I love this body butter! It smells amazing but not too strong and moisturizes for 48 hours!
Recbop from Oregon
I love this body butter, and the citrus smell is amazing!
Dee Dee B from Concrete, WA.
I love smell of Satsuma. It's fruity and not full of a fake perfume smell. The body butter isn't greasy and not heavy. Feels good and smells like you just rubbed little Satsumas on your body!
Joyce C719 from Pueblo co
I love the smell
1
Bring back Brazil nut from Wa state
All the new body butters are gross!! They hardly smell and they aren't hydrating like they used to be! I've not purchased since the change and won't. I used to buy the Coconut, Brazil nut, Satsuma, Mango, and so many more! Why not start a new vegan line of body butters for the small group of people who require that, not everyone requires that. Don't change everything in your store for young kids that don't have money, ignoring what the customers that have been with you forever want. I will never purchase the new ones at their current formula.
Libby from Huntsville Alabama
Very excited to find this online as I could no longer find at Ulta. Opened it and was very disappointed. Almost no scent. I used this for 10 years and loved the fresh smell and made my skin silky smooth and soft. Please bring old product back.
Missy W from Bklyn NY
Delicious! This body butter is not too greasy and keeps your skin soft all day long. The fragrance is soft and citrusy. Very refreshing.
2
OG Body Shop Buyer from Idaho
I've been buying Satsuma Body Shop items since the 1990s. I bought online and this smells wrong. Like herby woodsy with a hint of satsuma. I don't know if I got a rancid batch or if this is how is smells now. If you are an OG buyer, don't buy online or without opening in store. You will be horribly disappointed if this is the new smell. It is still very moisturizing and doesnt smell horrible so if you've never smelled how it should smell you might like it?
3
Grads from Florida
I have always liked the smell. However it does not last as long as it used to.
stacyC from montana
The product is great as far as moisturizing but as no fragrance at all. Need the fragrance that is what set you apart from other companies. Now you are just like bath and beyond,
Qian F from Aurora, CO
Very rich, smells nice
Amirst37 from Los Angeles
Great product and the smell is really nice
Azuuuuvalls from Az
They sent me a body butter that did not smell the same as the one you buy in store. Wish I got the same smelling on. I ordered the satsuma one and they sent me one they barely smelled like satsuma and mostly smelled like shea butter but not good smelling shea butter. Almost like spoiled?
Cheerio544 from Charleston, SC
This has been my go-to lotion for 15+ years. I will eat rice & beans before I give this up!
Chartreuse Girl from Encino, California
This body butter has to be a part of my morning routine or I feel something is missing. It is just the right texture, has a lovely and evolved citrus smell, better than just plan lemon or just plain orange, that wakes me up and makes me feel happy. It's simply the best. not too thick, not too thin. Perfect.
Centauress from Woodbridge, NJ
One of my favorite scents! Love this stuff!
Onepawd89 from Seattle, WA
Always leaves my skin soft.
downhearted from Franklin, TN
I've used this product for years. It was my favorite scent. The new formula is disappointing. It doesn't smell good and it doesn't go on your skin smoothly. Sorry to say, I will never buy this product again unless you change back to the original scent.
Steph K from Georgia
Love all products purchased but the Body butters are amazing.
CSJF from Raleigh, NC
Looks like Body Shop changed a bunch of the formulas of my favorite products and they're not as rich, don't smell the same AND the product volume is smaller. I've been a customer for nearly 25 years but may have to find a new brand.
Feyre from undisclosed
Not at all what it used to be! Very disappointed. The original formula was better and smelled a lot better.
LauriePas from Bergen County, NJ
The scent is amazing and the creamy butter makes my skin so soft. I love it!
Lodema from Plymouth, MN
I like the old formula so much better. Not to mention the containers held more!
Georgia Basset mom from Northern Nevada
I would use Satsuma body butter for the fragrance alone! Invigorating but soothing as well, this product is a must. I live in the high desert and need moisturizing products daily.