Rated 3.03 out of 5 stars
I was hesitant to buy this product after reading the other review, but I'm glad I did. It is a primer, and it should be applied in the same amount as any other primer. It's not an eye mask, nor should replace an eye serum and/or eye cream. I get best results when used in conjunction. Because of the other reviews, I've experimented with volume of product, and when I use a bead about the size of the dispensing hole, for each eye, I get the best results. I then use my ring finger to press it in/pull off any excess product, then immediately go in with my cream concealer and the Jaclyn under eye brightening palette setting powder. My under eye gets really chalking throughout the day and looks awful, until now. This product is a game changer for my dry under eye. I am so happy I gave it a shot.
I have never written a review here but I just thought that what I experienced was worth sharing. The first few times that I used this it was fine. It did not blow me away but it was decent. I tried again after a few months and there were tiny balls in it, like an exfoliating wash and it won't dissolve as I rubbed. I just picked out the balls and applied my makeup and went on with my day. After washing my face that night I noticed that my undereyes looked irritated and had bumps. I panicked and thought I had styes but then realized it was the undereye primer. At that point I realized I'm finally done with Jaclyn. I bought her makeup, some of her jewelry and in the end I'm always disappointed. Never again.
M from Texas, USA
I was really enjoying this product for the first few weeks after I bought it. However, the cream turned into a liquidy mess due to the formula destabilizing. Dont waste your money, the product wont last longer than a month.
I bought this in August when it was on sale. I just put makeup on for the first time for a wedding last weekend. I was not prepared for it to be a liquid mess. I shook it up thinking it would help- it didn't. I am truly disappointed. Do not purchase!
Jenny from Miami
At first, I thought I got a bad batch but after reading the comments its just the product its self. Scrap it and improve it I get the concept but the actual formula is terriibe. Its super watery and seperated, it felt moisturize (or oily) after but the actual texture is bizzare it need to be more creamy and thicker but still light "hydrating" but just the right amount for under makeup.
Jordan from McDonough ga
This is the worst! The product separates so bad. It doesn't matter if you shake it or try to mix in the tube. Liquid goes everywhere and it's a mess. The product itself is grainy. Would not recommend.
Ainsley from Hampton, GA
I loved it. Until it separated. I can't even use it anymore because it's oily and liquidy. I loved it when I could use it. It looked great. I wish it didn't separate so bad.
KML from Charlotte, NC
This product is super confusing. I really want to like it but I don't get it. When I first got it, I had to really shake it up because it was SUPER watery. Almost like the product separated and I could not seem to get the product to come back together. So I squirted out a lot of the liquid just to try some of the product and probably more than half of it was liquid and down the drain. What did come out looked grainy, but did not feel grainy. My undereyes did feel moisturized and looked good with concealer, however I feel like you could get the same affect with just using your moisturizer.
Mindy from Carlsbad, CA
I just bought this and it is pretty much water with a squirt of lotion in it. So bad. Just runs down my face like tears and doesn't hydrate at all. I tried shaking it up, but that didn't help either.
Kelsey from Florida
I bought this 3 months ago, used it a couple times, and it was ok. I went to use it the other day, and straight water poured out of it. I tried shaking it, but that didn't help. Not to mention it feels like an exfoliant, & has a sand-like texture to it.
Puma from Spokane, WA
This product was good at first but it has separated into a watery mess. No amount of shaking or attempts to mix will bring it back. 👎🏻
Kayla from NC
It was great when i first purchased it and then turned to straight liquid as was unuseable after about 2 months. Ive watched Jaclyn on youtube since she started and was so excited to purchase from her line. Im so disappointed. It pours out like water and theres no way to mix it back to a thicker consistency no matter how much you shake or knead the tube.
linds829 from detroit, mi
This stuff was great and thick like an eye cream. made my under eye area look smooth, there is silicone in it. However, it turned to all liquid after a few months.
Ang from New Orleans, Louisiana
I just repurchased the under eye primer and it is veryyy liquidy! I even went back to exchange for a new one and it's the same consistency.
I'm a little confused because my first tube was easy to blend and slightly thick. It worked wonders for under my eyes.
Could this just be a bad batch or poor reformulation?!
CWAMOMMY08 from Iowa
This is actually a very good product definitely hydrates under the eyes ive even started using it on my dry patches next to my mouth however my tube that i bought 2 weeks ago has turned to all liquid after 3 days of use at first it came out like a white eye cream in a tube but after that it's all liquid going to return for a new one and definitely don't shake it up trying to mix it back up I think thats what turned it to all liquid
Sarah from Baltimore, MD
If you struggle with dry, cakey or creasy under eyes this is literally life changing!! I was skeptical but seriously try it. You will not regret it!!
Christen from Santa Fe, NM
I heard so many great things about this product, and I wanted to love it. It's really liquidy before anything actually comes out of the tube. I like it when I actually get product out, it's great.
Claudia E from West Covina, Ca
When I first started using this about a year ago it was great. Since then it's watery with white balls. Doesn't seem to be the same as before. Not worth it.
Liz from Nampa, ID
Product separates coming out of the tube, lots of liquid before actual product. Like mustard when you don't shake it. I love this product otherwise, this is my 2nd tube and the 1st time I've had this issue. I try shaking and "massaging" it, but it still comes out separated. Not expired as this is only my 2nd month using this tube. Kept in my bedroom vanity, not in direct sunlight. Other than that, I have great results.
n/a from idaho falls
i got this for free for spending so much on the brand and honestly its amazing. It hydrates and preps my under eyes for concealer and i notice a huge difference when i dont use this.
Joyce from California
Jacks from Dallas
I live Jaclyn hill I adore her. I've never been able to buy one of her products until I found this and decided to try it out. One thing about me is that I have very dry eyes and under eyes and dry corners from my eyes so I wanted to try this out to see how well it goes with it. Well I'm not sure about it it does hydrate my under eyes but I have to shake it a lot bc if not and I squeeze the bottle to her some product out it comes out watery before the actually product comes out. Im not saying this to judge Jaclyn hill at all bc I love her but I am a litttleeeeee disappointed in this item
Aallen from Louisville
I bought this when the concealer went on clearance months ago. I'm in the minority because I actually really like the concealer-it's super full coverage. I've found that not only does this primer help make the JH concealer look better, it pairs well with other concealers as well. I'm 45 so my under eye area dries out faster than when I was younger and this primer helps.
JR from Idaho
Says this is an under eye primer but it has tiny white debris throughout and feels like an exfoliating wash without the cleansing. I'd be interested to see how the serum works but I'm not putting that around my eyes
Lisa from Undisclosed
I wanted to try it and since it was on sale I gave it a shot. I would never buy it at full price. It is hydrating but I didn't like the applicator. I will finish using it but wouldn't re-purchase.
Chlo from San Antonio, TX
Love Jaclyn still! But product isn't anything special. My under eyes still creased. Yes, it is moisturizing but, have other products that are better.