Rated 3.11 out of 5 stars
Most Helpful Positive Review This product works better than any face wash I've
My skin was always bouncing between being too oily or too dry. I tried so many different face washes and moisturizers but my skin either remained the same or got worse. Eventually, someone told me about this oil-free wash. I tried it, and after only a few days, I saw a HUGE improvement. I would recommend this product to anyone who breaks out daily.
Most Helpful Critical Review Not pleased!
I've never had a problem with acne before, rarely even had a pimple until this summer. 20 years old and all of a sudden developed acne. Worst thing ever! I never even wanna leave my house and I hate all the make up I have to pile on every day. Anyway my moms always trusted neutrogena so have I, so I found this product did some research and apparently it was really good. Well not for me. I've used it for months now and it makes my skin horribly dry even tho I moisturize like crazy and has not helped with my acne AT ALL maybe even makes it worse. Not a good product for my skin what so ever I'm sadden over this it's just too bad! Not happy!!!!!
Reviewed by 1355 customers Worked wonderfully for me and now my teenage son!
cwalk8000 from Tulare, California
I am so pleased with this product and have been using it for years. I am in my 40s but still get blackheads and breakouts from time to time. My 12 year old son has started to develop my skin issues but Neutrogena Acne Wash really keeps his skin under control. Great face wash...definitely try it!
I don't have acne
But Why from California
I don't have acne. I use the wash to take my makeup off. No need for all the makeup removers anymore. It is drying because it's made for acne prone skin. Use a moisturizer, you'll be fine
Burnt my skin
Mlangi from Nz
Tried this like another reviewer for two days and in the afternoon my face started swelling and turning red and I ended up with dry burnt patches
My face feels so itchy and red after using this pr
Axel from Saudi Arabia
I bought this product coz I have oily face and few acne scar. I used this product for 2 days and after that My face got so red and had rashes. I had to stop using this product coz it makes my face worst. Before my only problem are few acne marks. Now, I have redness, rashes and itchy face. I dont know what to do. Wont ever recommend this.
Great for mild acne and my dry skin!
celia47 from NC
I used to use CeraVe Moisturizing Cleanser as my cleanser but have been suffering from maskne along my jawline and wanted to see if a salicylic acid cleanser would help at all. The cream formula makes this cleanser not really drying when i use it in combination with a moisturizer. It works wonders! I can't say I had next day results as the bottle claims, but I have a had a significant reduction in acne and inflammation. 4 stars only because the menthol/herbal fragrance is pretty strong and coukd be sensitizing for some (it bothers my eyes).
Made my breakout worse
cemstras from North Vernon, Indiana
This product made my face extremely dry and itchy. I continued using it in hopes that it would work over time. My breakout has gotten much worse and my face is so sensitive I can't even touch it without being in pain. My skin is peeling, and looks like i have a sunburn.
Red, swollen and cracked skin after use
Tara0113 from Bristol VA
My daughter used this twice and her skin turned red, swelled and now it is extremely dry, cracked and peeling. She has been in pain from this. Would not recommend.
Burned my face!
DT1206 from US
This had my acne a lot better than it was within a week of use... unfortunately lastnight I was in the shower and put this all over my face and instantly there was terrible burning and the pain was terrible... I immediately rinsed my face off and my face was so red and fevered... today (the next day) my face at bug red splotches all over it and very very sensitive to the touch & it's so dry also so I tried to put lotion on my face and oh my goodness the pain.... it burns so bad!
Dry, burnt my face
ciera02 from undisclosed
I have only been using this product for only 3 days, and my face is completely burnt. I am of a darker complexion and my face is red, itchy, and severely dry. I do not recommend to anybody.
NO NO NO
Tefebueno from Venezuela
I definitely don't recommend this product. It's very harsh on skin and causes super dry skin, flushing and swelling. I only used it for 3 days and I regret it...
I think I'm allergic
Gla02 from Jamaica
I use this for two days and now my face is covered in rashes and swollen!!!!
Perfect for oily face
Zzzz from Rochester MN
Clean and reduced pores on my face
LoriJC from Fishers, IN
This face wash helps me heal my break outs. It takes off all my make up and my mascara easily. It is a smooth wash. I have tried other throughout the years but I go back to this face wash for my daily face wash
My face feels like it is on fire!
KMJ1 from Anaheim, CA
I bought this product because I noticed I was getting a few blackheads around my chin, cheeks and nose. I wish I had done some research prior to purchasing and using this product. The first time I used it, I started to feel like my face was sunburnt. My skin tingled a bit and started to feel stiff when I made facial expressions. But I didn't really think much of it and went to bed. When I woke up the next morning my face felt horrible. 3 days later (after only using it that one time) It feels as though bugs are crawling under my skin. It's such a weird sensation. When I touch my face it hurts, and feels as though the skin is both bumpy and scale-y. My cheeks are blotchy and red, while my forehead has started to flake off skin! I tried to put moisturizer on my face and it just stings - so I'm just splashing cold water on it every few hours for relief. I really don't know what to do at this point to fix my face. Will be returning this product ASAP.
Do not buy this!
ginalynn from Jasper, AL
I bought this for my teenage son but ended up using it myself due to some breakouts The first time I used it, my skin felt dry afterwards. The second time I used it, it has left my skin dry, red, peeling and burning. Glad I used it before my son did!!!! I wouldn't recommend this to anyone!
Dry, itchy, and tight skin!
Renee from Texas
Due to the bad weather in Texas, I was snowed in recently and I didn't have my usual cleanser with me. I decided to use this because it was one of the few face washes available for me to use where I'm staying. Let me just say, this product ruined my skin. I used it once on Friday night, then I used it once yesterday (Saturday) morning. By last night, my face was already starting to feel a little dry. Luckily, I was able to use my normal cleanser last night. I woke up this morning and my face felt pretty dry and was a little itchy. I put my normal moisturizer on, and my face felt a little better at first. I kept having to add additional moisturizer to my face because it just felt SO dry. It's now the evening and not only is my face super dry, red, and itchy, but the texture of my skin is so rough. I haven't had this issue since I used a Garnier face wash back in December of 2018. I will NEVER use this face wash again. It literally wrecked my skin.
Dried out my skin
Bri from Buffalo
Tried to save some money from my usual routine. Got this because of some better online reviews. It just dried out my skin, made it flaky, and my skin completely broke out. I used it for month hoping at first it was just that purge phase but it never ended just got worse and after returning to my previous products it started to clear up.
It burned dry my skin
Ana93 from Brooklyn
I have a very oily skin, and I bought this whole bundle of cleanser, face scrub, toner, moisturiser, and cleansing wipes. Started using it, in the third day my chin started to burn so bad and the skin got crusty and started peeling so I stopped using everything the next day and it's being a week since I stopped using it and now my skin is a little better. Never using any neutrogena product again. So disappointed cause I spent a some money on it and it's all wasted in this horrible experience.
It's great, but I can understand the dislike
Aliah from undisclosed
I've been using this wash for about a month or too. I think it washes pretty well and clears my skin, although it did take a while for my skin to get used to the salicylic acid. It has been helping my skin clear up, but it's not the best. But it also works well for mild acne though. Just don't use if you have very dry or sensitive skin, but other than that it works pretty well to reduce comedones.
Terrible reaction - don't buy this
Hani567 from NH
I randomly decided I wanted to try a new cleanser. I've done Accutane 2 time about 4 years ago for cystic acne, and have since only gotten the occasional pimple. Now that I wear a mask everyday at work, I've been getting more acne around my chin and jaw line. I normally just use Cereve foaming cleanser, which is very gentle and works well. With the increasing breakouts, I wanted something with an acne medication like salicylic acid, so I decided to give it a try. The first night I used it, I woke up and my skin felt pretty good. It even looked a little more clear. Day 2 was fine, a little dryness. I woke up the next morning and went to work. As the day went on, my cheeks felt hot and a little itchy. Next thing I know, my entire face was broken out in a rash that would not go away. Red, painful and bumpy. Tiny whiteheads everywhere. I tried cold compress, Benadryl, hydrocortisone cream, moisturizer, calamine lotion, etc. over the course of 3 days. It just got worse. Now, day 4, it is finally drying up. Still extremely dry and flakey, but the bumps have gone down. Worst reaction I have ever had to a product. Or so I thought. Until I remembered about 4 years when I used Neutrogena pink grapefruit wash with the EXACT same reaction, only slightly more mild that time. These products need to be taken off the shelves. After reading reviews of both this cleanser, and the grapefruit one, I don't know why it would even still be sold in stores. Do not bother using this product. Stick to cetaphil or cereve. I will never make that mistake again. If I could give zero stars, I would.
I have dry skin and chemical burns
Green113 from Huntington wv
I bought this 2 days ago and used it twice. After the first use my face felt a little dry but nothing bad, but I used it before I went to bed and woke up with my face swollen and dry. This was especially bad at my eyes, they are now so dark and swollen and dry that I look 20 years older. Even with that my skin burns and itches. I have no clue what to do next but I will not use this product again.
Jackie Marie from New Hampshire
Disappointed in Neutrogena, my skin was loving the Redness Reducing Cream Cleanser until Neutrogena discontinued it. My skin has been broken out since then and I haven't had luck with this product or any others in their skin care line since.. bring back the cream redness reducing formula
This burned my skin
Dee1122 from New Jersey
I used this for about three days and my cheeks and forehead are burned! It hurts so bad.
DRIED & BURNED MY SKIN
dlynn9 from Cartersville, GA
I rarely ever leave reviews but this product is horrible! I decided to switch face washes to try and help with oil and acne and this is the WORST face wash I have ever used! My skin is so dry and my face is literally burning! This is only my second time trying it! I wouldn't recommend this for my worst energy!
RUINED MY FACE
AngryDryFacedPerson from Oregon
I only used this product for 3 days. This face wash stripped my face of oils so bad that it caused a severe break out of eczema that has lasted for an entire WEEK. My face burns, is cracking off and red. DON'T BUY THIS.