Product Reviews Rated 4.61 out of 5 stars
196 Reviews
Most Helpful Positive Review Love it! I have really curly hair and this straightener works great!
Most Helpful Critical Review Love it!! Then something went wrong I purchased this last year and absolutely loved it. I have major thick, course hair the different settings really worked well on my hair. Then something went wrong.... not sure if the iron went bad or not but not evening owning it a year and it started burning my hair. My hair is so damaged right now. My hair is very singed. I went to the salon and they told me the same thing your flat iron is burning your hair.... I saw it first hand using watching the hair singe as I straightened it. I even had it on the lowest setting. My hair dresser said that sometimes iron's do go bad and they start heating up to very high temperatures. Needless to say my hair is a mess right now.... I still have the box and it says there is a two year warranty so I am going to contact CHI to see what they will do. I would be willing to try another one because I have used this brand many times in the past.
Reviewed by 196 customers This is the best flat iron! 5
RJ from Phoenix, AZ
I love that the on/off switch and heat setting buttons are on the inside of the handle instead of the outside. I don't accidently hit them while I'm styling and change the settings like on my old flat iron.
Damaging my hair 1
Disappointed CHI customer from Sherman tx
I have been a long time use of Chi flat irons. It's all I've used and I've used one for the last 15+ years. I've always used the original chi. Never had any issues. I've never once dyed, highlighted or colored my hair. My hair is incredibly healthy , long and thick. I don't have to use any products in my hair. I purchased this chi about 3-4 months ago. I will say, it does straighten good and it's smooth. But in the last 3-4 weeks I've noticed my hair breaking off along my part on the top of my head and along my forehead. Looks like baby hairs, the hair is about 1 inch . I've never had this before. I wondered if maybe I always had that so I looked at pictures of me before I purchased this straightener, and my hair was perfectly fine. I use the medium setting on the straightener so the heat would not be the issue. It's isolated to this straightener fir some reason. I love chi and so I immediately switched back to the ceramic plates.
Forgot how much I love this 5
Jwads from Claremont NH
I have a bio ionic one pass and a Paul mitchell flat iron and just pulled this out after not using for awhile and it does a better job than both the others. My hair is smooth and shiny every time and it doesn't pull like my Paul Mitchell
Love it. 4
Rachel B. from Texas
I love this straightener but it does take a little longer to go over all of my hair than I was hoping. My hair is pretty silky afterwards though!
Absolutely love it! 5
love my hair from Southeastern Va.
I love the Chi flat iron! Mine bit the dust after about 8 years. Time for a new one and this one is great. Love the temp. controls and how well it smooths my hair.
Buy it!!! 5
Yamie from Wayne,NJ
This flat iron is great quality and you'll also finish styling your hair alot faster. I love it so much! I did my hair with it 3 days ago now and my hair is still looking beautiful, no need for more heat. This flat iron also lasts a very long time I totally recommend it to all women around the world
I would buy again 4
RRJ from Ky
I have thick wavy hair and this straightener gets the job done in a short amount of time. I've had it for about a week now but I am satisfied with it
CHI does it again! Love this iron!! 5
Maggie from Houston, TX
It heats up super fast!!
Best Flat Iron - Lasts Forever 5
Allison from South Carolina
I'm not sure exactly how long I have had this now but I can say it's definitely been at least 6 years (because I had it before meeting my now husband) if not 7. My dad gifted me with this for Christmas many years ago now and I am so thankful for whatever saleswoman he spoke with. I asked for a Chi flat iron that was on sale then for around $40. My dad, being the thoughtful man that he is, went in and asked for the best one by the same brand. At the time it was this and I still feel that way. I realize I never left this wonderful product the review it deserves. I have long thick hair that is colored at home. This provides enough even heat without damaging my hair even at 420 degrees. My best friend who has thicker hair than myself also agrees that this is better than her regular Chi straightener. I know the other cheaper ones go on sale a lot but this one is well worth the money. It's overall a better product and you will definitely get your money's worth. I have no reason to buy a new one until this one breaks. It's been 6-7 years so far. Fingers crossed that she lasts even longer. Thank you Chi for making this and thank you Ulta for carrying it. Oh and a special thank you to the woman who recommended this in this first place. Best Christmas present ever 😍
Love it 5
Mel from Indiana, USA
Heats up insanely fast, easy to use, leaves my hair shiny, straightens my hair at a lower temperature than my previous straightener.
Perfect 5
Bdjdjdnd from USA
Best straightener ever and I've tried A lot Of different kinds . Hands down my favorite.
Love it! 5
Darlene from Miami. Florida
Amazing flat iron! Worth the price.
I would/will purchase again! 5
Lee from OH
I have had this product for over 8 years, and use it multiple times during the week. I typically straighten it once and then as needed during the week, and then use it to curl my hair towards the end of the 1st week and into the 2nd. My hair has been short and long and it either way it does the job just as well. My hair is thick and can get frizzy, this does a great job of smoothing it out without damaging my hair. Styles quickly, heats up fast, and is just now starting to not work as reliably after 8 years. I have a lifetime warranty for my styling tool before this one, so i will be taking advantage of that, but i will purchase this product again in the future.
The Chi is the way to go 5
Madeleine from NYC, New York
After our Chi broke after many years, I tried the Babybliss, then a T2 and went back to the Chi. It's worth every penny!! Feels more substantial, glides best, highly recommend!!! Curly hair ladies: Try gliding it over your hair a few times for beautiful beachy waves - flattened, not straightened, curls.
Love CHI 5
Beautifulmama from Las Vegas Nevada
I purchased this product after using my friends. It works great and is with the purchase.
I would but again but hopefully it will last 5
Carie from Wv
Was easy to use I was Worried that it would pull my hair or get caught in it as I run It through but it does usually that is one of my worries when buying a straightener but so far so good seems awesome
OBSESSED! 5
Jordan from Wisconsin
I JUST upgraded from the old, basic CHI straightener - 1 inch, and no temperature controls. I have long, thick, and pulled out/decently loose ringlet type hair. I would usually need to do more than one "session" of straightening, with the first session taking FOREVER (45+ minutes), and humidity would always destroy all my hard work. I used this new straightener, and I am absolutely obsessed. I set the temperature to 400 degrees and did my normal sectioning and I was done in less than 25 minutes! It also stayed straight the entire day and the thermal mat that is included is a plus!
EVERYONE NEEDS THIS 5
Peyton from Des Moines, Iowa
I have had this same straightener for about 9 years and it still works fantastic! Totally worth every penny. I struggle with frizzer hair, and its also very thick. With this straightener, it adds shine to my hair immediately and reduces the frizz almost completely. I am very picky about how my hair looks so when I use this I take less time on my hair.
hello, curly haired girl here. 5
Yella from Barboursville, WV
This flat iron is God sent. It only takes me 20-25 min to straighten my hair now when it used to take 50+ The choice of temperature and setting are great. Leaves my hair smooth and PIN STRAIGHT! I'm so thankful for this tool!
Taking It Back!! 1
Erica from Arkansas
Just opened the box and the yellow on the plates is peeling off!! Didn't even get to use it yet.
Great width for longer styles and even heat distribution 5
Product Lover from Chicago, IL
Best flat iron I've ever used and I've tried dozens on my naturally frizzy, wavy hair. You'll get sleek results with one pass. I love the temperature control and digital display. I use medium at 395 degrees. My hair has felt softer and less brittle since I replaced my old appliance. I can't believe I didn't convert to Chi years ago. One thing I do to keep my hair tools at their best is unplug after I'm done.
Still Going Strong almost 2yrs Later 5
What_a_Beauty_Full_Life from Florida
As a reference point, I straighten my hair 5-6 times a week on average. I have thick somewhat frizzy, wavy hair. I've had this straightener for almost 2 years and it's still going strong! It's easy to use, heats quickly as can be expected and is wide enough to help me straighten more hair in less time! It's definitely not as harsh on my hair as others I've used in the past, including some others from the same brand.
amazing & international 5
zainab from chicago
definitely makes the hair straight as you'd imagine & took it overseas and it worked so i definitely recommend 💓💓
Fluffy to straight in no tome 5
Meg from Goodyear, AZ
This straightener works so quickly and so well. I love the different modes and how fast it heats up!
I wouldn't buy this again. 1
Jess from Glendale Heights IL
I bought this last Thursday I plugged it in and heard non stop buzzing. I knew that wasn't normal. Returned it on a Tuesday and again that one buzzing. Like what? I returned it this past Thursday for the 2nd time and got a new one and AGAIN BUZZING!!! Chi confirmed with me that that isn't normal. I'm disappointed because my mom has the same straightener but older model and it doesn't buzz and works amazing and I love it. That's why I bought it but was sad that it keeps buzzing. I'm just going to get my money back because it's not worth it at this point.
