Rated 4.12 out of 5 stars
Most Helpful Positive Review A bit drying but effective with conditioner
I've been using this shampoo alongside the conditioner for the past couple of weeks, and I will say that the SYSTEM is effective as a whole - it does wash/clean the hair and provide volume. The problem is that you MUST use them together. The shampoo is a clarifying conditioner, which means it removes product buildup. The conditioner is a silicone-depositing conditioner, through which it surrounds each strand of hair with silicones (and then the shampoo removes them, repeat etc etc).
As such, it's hard to separate the actions of the shampoo from the conditioner - one more time, you must buy and use both.
Now, I think most people will so that's not a problem. Let's discuss the results of the system! Used together, you will see increased volume and shine (this is the silicones). Unfortunately, I do think silicones are not 1000% perfect, and I've noticed that my hair, while thicker, is tangling a bit more as well. I've been bringing in some detanglers to this, which introduces a question of, "how many products do you need to achieve volume?" I think that depends. I have very fine hair, and I love the results - I don't mind buying 3+ products to love my hair. Maybe for someone who just wants "a little" volume, this will be too much.
All in all, a good SYSTEM for very fine hair. May not be the best for hair prone to tangling or for those seeking moderate volume.
Most Helpful Critical Review Does Give Texture But Not Sure I Like How It Feels
So I was really excited to receive this product I had never used anything from the brand before and I know they're a pretty high end hair care brand however by the 4th day it was very clear that I did not like the product The first day I was happy to see the added volume and texture that it did easily add to my hair however I wouldn't call it effortless because I found myself having to constantly brush my hair throughout the day because it gave it an almost straw like borderline sticky feel that I couldn't even run my fingers through to manage and it made brushing my hair more difficult causing a lot more strands of hair to be pulled out by the brush then usuall and I usually can get by without even brushing my hair and just running my fingers through because it just never knots and this is the main reason I discontinued the use because I don't want it to cause my hair to thin out any further from having to brush it so often but if you are going for a messy bun or any messy kind of hair look this stuff will definitely add volume texture and help your look hold
Reviewed by 750 customers Would not buy again
CajunMomma from Louisiana
The smell is about the only good thing. Leaves my hair feeling so dry and knotty! I have very thick hair. Will not purchase again.
Great clarifying shampoo with a great scent
Gz from NY
I've tried a lot of clarifying shampoos and the only one I've been happy with is from Paul Mitchell. The one for chlorine, etc. But I ordered this on a whim when it was on sale and am extremely happy with the results. I struggle with scalp build up and oil even though I don't use hair products. I alternate between this and the PM and I think this one works even better. And I love the scent. It's unique and not overpowering at all. Almost a powdery scent. I'm halfway through my second smaller bottler and plan to purchase the larger size next. I guess I'll try some of their shampoo and conditioner eventually.
Just what I needed!
Casey from Illinois, United States
I have naturally curly hair but the years of shampoo buildup was making it super straight and not at all what it used to be. I used this ONCE and it brought back all my natural curls and my hair feels cleaner and lighter. Great product and will be buying again!
Not what I expected
Mariac from los ángeles
I don't recommend this product.
great product. it has a nice smell. it gives my hair a shine
sasscat65 from hartford ct
i would buy this product again.
No because of residue left leaving my hair sticky
Me from Texas
No no no. I love Drench by Sebastian so I was surprised that this clarifying shampoo and conditioner left my hair heavy with residue and sticky feeling.
varies on hair type
Bry from Pico Rivera
I have long, thin, and oily hair. I read in some of the reviews that some womens hair feels dry after using this product, but for me I didn't have that problem at all. when I washed off the conditioner it gave my hair this slippery silky feeling and one my hair dried it felt smooth and great. I would recommend for someone who produces a fair amount or alot of oil.
JoLeah from Texas
This Reset/Preset Duo is AMAZING. I have thin straight hair, and it left it feeling so soft and I could tell the difference in the FIRST WASH from other brands. Would definitely buy this again. Worth every penny spent.
AgG from Chicago, IL
This is one of the more interesting/complex shampoos I've owned. I bought it in need of a good clarifying shampoo and conditioner, but it really doesn't give me that squeaky clean feeling. I don't know if it's this or the conditioner, but it does give a good texture to my wavy hair, along with a decent hold. It is far from clarifying though, as I can actually still feel it in my strands, no matter how well I rinse, but I suppose maybe that's what gives it the texture? Aside from that, I really do enjoy this shampoo, and I find that I don't have to use any additional styling products, because it just ends up feeling way too heavy overall.
Gilly from Miami, FL
Badly packaged, liquids leaked, 1/3 lost. Very disappointed.
I would buy this product again
Chrissy from Philadelphia pa
I used this product for one reason to get rid of the residue my curl gel leaves behind! This helps to get that out of the back of my hair so that when I wear it straight my hair comes out perfect! I would definitely recommend to anyone with wavy hair who wears your hair both straight and curly. This is life! Love it
Sheryl from Iowa
Love this shampoo. It gets out all the hairspray buildup over a week's time.
Sheryl from Iowa
Reset shampoo works great to dissolve the product buildup on my curly hair!
I would buy this product again
Satisfied customer from MI
Love this product. I have fine hair and it really adds body. I wish Ulta carried the Sebastian Texturizer Gel - another great product, but hard to find
Love this stuff!
Robin17 from Summerfield
This has help my hair with our hard water. It has taken out some orange in my hair! Love this, will buy again!
Super squeaky clean!
Keli R from Houston, TX
I loved this shampoo! I received it to test for free in exchange for my honest opinion, and was thoroughly pleased. You know that super-lather, lots of foam, then squeaky clean feeling very few shampoos can provide? You'll get it with this one. I would suggest weekly or occasional use to help get rid of buildup, but be aware if you have color-treated hair or use extensions, sulfate is not recommended for daily or frequent use. Love to use this though once / week to really help me get clean!
Love this product
Sarah D. from Salem, OR
I liked this shampoo a lot! It felt like it was effective and it lathered very well. It doesn't smell amazing but it doesn't smell badly either, which was totally fine. :)
Purifies leaving hair squeaky clean
Easter Babe from Memphis, TN
This shampoo is clear which is a little unique. It has a faint clean scent that smells nice. I've been using this shampoo on my hair which is thin, dry, color treated, naturally wavy, with a bob cut. I have to use a very large amount of this shampoo in order to get a good lather. So I don't think this 8.45 fl oz bottle would last me long. It feels like it literally leaves my hair squeaky clean, not leaving it soft at all. It's like it not only removed product residue but it also removes your natural oils. This is not a shampoo that I would use everyday as recommended. It may be good to use once or twice a week if you use heavy hair products. I recommend a good hydrating conditioner after.
This product made my hair feel dirty...
Long Hair Sue from Charlotte, NC
I have long wavy hair- after using this product my hair felt heavy and oily, and looked greasy. It did not feel clean whatsoever and didn't look clean either! Would recommend to someone with short, styled hair that needs lots of texture!
Smells like heaven
Highestpriestess from Miami FL
This shampoo is definitely worth a try I love how it gives me so much volume! And the smell is amazing hands down best shampoo I've tried so far! They should have a bigger size shampoo bottle thought
I would recommend this product however not for myself
Suzay from San jose, ca
This product thoroughly cleaned my hair, removed all oil, however it left my hair feeling coarse aaaand dry. It also didn't have a good smell, .or much of a smell at all.
Lenn from Orem, UT
I have been using this shampoo for about a month and really love it. I find That it cleans my hair well and adds lots of volume to it. It definitely is on the drier side even with the conditioner, but it does allow me to get away with not washing it every day!
I received This product free for testing and all opinions are my own.
candyrocks from Texas
The shampoo smelled great and made my hair so soft! Perfect for my hair! I will for sure buy this, and recommend to anyone wanting to try it!
I recieved this products free from Influ enster to try out. All opinions are my own.
MiszCassie from South Ozone Park, NY
I recieved this complimentary to try out. The shampoo felt like it stripped my hair of all it's natural oils. I prefer my OGX which is gentler on my hair.
It was good but dried out my hair
Marjorie from Orange County,CA
I got this product to try out for free. I have used Sebastian products before and I was hoping I'd love this, but I just couldn't get myself to. It dried out my hair so much! It really cleansed my hair but it left my hair feeling so dried out. It was so limp and I just wasn't pleased.