Rated 4.35 out of 5 stars
Most Helpful Positive Review Cooling, calming, soothing!
I am so glad I tried this conditioner. I didn't think a conditioner would help dandruff, but THIS is the answer for my itchy, irritated, burning scalp! I used the Scalpsync antidandruff shampoo for about a year and that helped a little. But I still had pretty bad itching to the point of scratching until I had bleeding sores. I shampoo at least every 24 hours. But then I decided to try this conditioner. I am so glad I did! The two ingredients that I think are working for me are the menthol and peppermint extract. It cools! I also use cool water to wash and rinse my hair. I have been to two dermatologists, and the best they could do was have me use a hydrocortisone drop, which was pretty inconvenient and not that effective. I use this on my scalp. Since I also have frizz, I add another conditioner on the ends and that seems to do the trick.
Most Helpful Critical Review Made scalp and hair MUCH more irritable! I'll explain below.
I use the ScalpSync Anti-Dandruff Shampoo (with Zinc Pyrithone), in conjunction with this conditioner -- as recommended by the store and brand. The shampoo isn't great, but it's not terrible either, so I won't be leaving a review for that on here. The conditioner, though, I seriously wonder what the thought process was behind the formula and formulation. The fragrance is absurdly over-the-top and not even pleasant. I've grown accustomed to fragrant conditioners, but this one takes the cake. Not only should there be zero fragrance in this -- after all, it's a SCALP TREATMENT -- but there should never be as much in there, even if it was for "normal" hair. On top of that, the conditioning of it, well, it was much ado about nothing. The hair doesn't even seem extra hydrated and conditioned like even the most basic conditioners give. An absolute waste of money. I just bought this, but had some other shampoo and conditioner products when I bought the combo from Matrix Scalpsync. So, I didn't start using this until about a month or so after purchasing it. Ipso facto, I cannot take it back to get a refund. What a gip! I'd be likely to buy their Anti-Dandruff shampoo, again, from Ulta. But buying this conditioner, in tandem, with the shampoo is a complete waste of time and money -- not to mention being detrimental to my scalp/dandruff.
I really wanted to make Ulta my "new" go-to store, as the others I've been using were good yet overpriced. However, Ulta's return policy is quite archaic. For people like me, who don't have an immediate need for the products when purchased -- side note after this -- then, the product is horrible, I get stuck with the full bill despite it being terribly made. Lastly, and to the "side note": The store originally gave me the wrong shampoo, so I had to wait an extra week to get the one I was told I purchased in store. All in all, a very bad taste was left in my mouth regarding Ulta (and the entire experience, to an extent). What a terrible shame!
Reviewed by 146 customers Totally recommend
StephZ from Florida
Only shampoo that has taken away any itching and flakes without drying my curls. I use the shampoo and conditioner and it leave my scalp feeling refreshed
I recommend this product!
Sarah from Hemet, Ca
I use this product a few times a week. I love the mint as it cools and refreshes my scalp.
Keeps my hair shiny and thick without irritating my scalp
Kristina M from Houston, TX
This product is one of the only anti-dandruff CONDITIONERS on the market, and it works beautifully. I use it in combination with a deep conditioner and a dandruff shampoo. It feels cooling to the touch when it hits my scalp. It helps to minimize flakes and keeps my hair healthy and moisturized. Unlike other anti-dandruff products, this doesn't dry out my hair at all. When all is said and done, I don't even have to use a spray or styling foam after washing my hair. I can easily comb through my wet hair and blow dry it without any heat damage. If you have a highly sensitive scalp and dandruff issues like I do, this conditioner is an absolute must for your hair care routine.
I love this product
Kelsey from Illinois
This is literally the BEST when your scalp is struggling! I have a super dry scalp, and most shampoos/conditioners just irritate me. I am constantly itching my head and my dandruff is terrible. This conditioner gives a nice cooling affect to all the spots on my scalp that are really problematic. And I don't ever go around having to itch my head constantly when I'm using it. I've tried a LOT of shampoos and conditoners, and this conditioner and shampoo are literally perfection for me. I highly recommend if you struggle with a dry scalp!
Heather from Texas
I'm a middle aged woman that has suffered from dandruff and seborrhoeic dermatitis for my entire life. I also have long color treated RED hair that tended to get brittle. I've been using this very light conditioner along with the matching shampoo and an after shower hair oil for over two years now and I no longer have flakes on my clothes or furniture or the painful scales that I suffered with for so long. My long hair is in such great shape that my hair stylist no longer pushes products on me and has told me not to change my routine. I hope they never discontinue this product line because it has literally changed my life: my hair is now my proud best feature and not something to be ashamed about.
Light conditioner that helps keep my hair from getting oily
Erica from Knoxville TN
I really like this conditioner. I use the Matrix clean rest shampoo then a tiny bit of this conditioner. The scent is super light, barely noticeable. I don't really massage it in so I haven't noticed a cooling sensation. But, it makes my hair shiny and nice, and I haven't gotten greasy by the end of the day, like before!
Doesn't work well
Monica from Edgerton
I was hoping this would work for my dry scalp and dandruff. I don't have a lot but it's a fair amount. This came up in a search for my specific issues so I decided to try although it's expensive. Tried it twice and it feels nice so I didn't have reactions to it. My hair was soft but my scalp was dry and a little more flaky. Especially the second time I used it. I took a break for a couple of weeks and tried again without the conditioner and seemed to be better but still produced flakes more than I already had. Bought Nioxin for specifically dandruff and other problems. That solved my problem. For one more time I used the Biolage again and mannn my scalp itched this time and had a lot of flakes. So, this definitely doesn't work for me. I don't think it's for dry scalp and dandruff. I think this probably works more like a clarifying shampoo and conditioner to remove product buildup. Which is what it says but it's also supposed to help with other things. That said I don't think it works well for even that in my opinion. I'd pass on this.
Same as shampoo. A cool feel on scalp!
Val from Omaha Ne
A wonderful product. Works on first use
KathyH from Carbondale, IL
Leaves hair feeling soft and cools scalp.
Great Accidental Item
Sara from Washington, DC
Originally, I ordered a hair mask to try out and when the package arrive, no hair mask, but this conditioner was in the box. I was planning on returning, but the perfect combination of Christmas, New Year's, and everything happening in Washington, DC in January, I decided I would keep this conditioner to try out, especially since I was running low anyways. I love how frothy it feels. The mint is tingly on the scalp and leaves my hair feeling smooth and light. It wasn't what I originally ordered, but will definitely look at doing so purposefully in the future.
I would absolutely not buy this product again.
Experienced buyer from Idaho
When I used this "Conditioner" I had to recheck the label to be sure it WAS conditioner. It
Visidore from New York
It's like lotion for my scalp
Kristi from Oregon
I truly loved this conditioner as it helped with my psoriasis and had a pleasant cooling sensation. My bottle came damaged and this shortened the life of my product.
Robin from Sioux Falls, SD
Use it every time I shampoo. You can actually feel it working and that is awsome
Karol from Arizona
After washing hair with the combo, the scalp feels minty and refreshing. I've used it for a week but haven't noticed any changes
Not as expected
AMC from Texas
This product did not give the cooling sensation of mint. It does not even smell like mint. I am greatly disappointed.
There is nothing conditioning about this
Kaley from NC
This is the most drying conditioner I have ever used. I have never had my hair feel so dry using a conditioner from this brand. I love the smell and the other Matrix products but this is a huge miss. Strips all oils from your hair and scalp and not food. Do not recommend for curly or fine hair AT ALL.
I would not buy this product again
PI from Michigan
I put a small amount in my hand and apply to my scalp and roots of my hair
Only product I use.
RevBecky from McAlester, OK
I use this product daily for my oily scalp, dry ends. I have had no issue in the past year and a half with dandruff and my hair feels amazing!
Love this in my hair treatment routine!
Hazel from Hinesville, Ga
When I was in Cosmetology, we would do hair treatments and this was one of ingredients for to say. I would apply this a bowl with a mix of Scalpsync Conditioner, argan oil and olive oil. Heat it up for just 10-15 seconds. Mix it all up and apply first at mid shaft(3 inches away from scalp) to ends. Then go back and apply at your scalp. With Scalpsync conditioner, you'll feel the cooling which is so good. My hair maybe dry but my scalp is oily. Anyway, massage your scalp, or have a family member give you a scalp massage for at least 20-30min. After that leave it in your hair for the remaining time with a hair cap. Then wash it out with shampoo and conditioner. Simple as that! My hair at least for me and my friends, love this combination! Your hair will thank you. You can do this 2-3 times a week.
Kayla from Barboursville, WV
Absolutely love this product. I have thick hair and recently my scalp has been pretty dry. When applied and rinsed this product is so soothing. It gives a minty smell and cooling sensation when rinsed.
Best for my hair/acalp
Winnie from Bay Area
The product, together with the shampoo, were recommended a while back. It worked for my dry and sensitive scalp and I've been using it since.
I love this conditioner
none from Arkansas
My hair is on the oily side and this conditioner makes my hair feel clean all day.
Julie from NY
When used in conjunction with the shampoo is controls dandruff nicely and leaves my hair soft (not dried out). I don't love the smell, but it goes away after I dry it.
Love the feeling but doesn't moisturize.
Rita from Texas
I use this conditioner with the ScalpSync shampoo as well. The shampoo was reallyyyy drying my hair out and although this conditioner feels amazing on the scalp, it doesn't moisturize like at ALL. I still use the shampoo but only use this on my scalp and I bought It's a 10 conditioner to use on the mid shaft through the ends.