Rated 3.37 out of 5 stars
Most Helpful Positive Review Excellent product
I bought a single use packet of this masque and I just tried it (I left it on for 30 minutes) and my hair loves it. I'm Japanese but I have four different hair textures - the majority of my hair is thick and wavy but some of it is fine and straight, some is thick and straight and I have a lot of frizz. I also noticed that the wave in my hair has been disappearing as I get older but the masque brought out the wave, made my hair really soft and got rid of the frizz. I also bought a single use packet of the Manuka Honey & Mafura Oil Intenstive Hydration masque so I'm going to try that next week and decided which one works best for my hair.
Most Helpful Critical Review Not moisturizing enough at all
I had tried 3 other brands of deep conditioners (L'Oreal's Repair Balm, Proclaim Cholesterol and Macadamia Natural Oil) in recent years, and while some were awful and some were passable, I thought I would try SheaMoisture since I had so enjoyed using their Curl Milk and hair-washing products.
Wow! I was so, so disappointed. I have kinky coils that were in no shape or form hydrated by this particular masque. I used it for about 30-60 minutes the first time and it actually made my hair DRIER! I could barely detangle without knots when I went to style my hair.
My second time, I added olive oil to the product at a 60 (SheaMoisture)/40 (Olive Oil) ratio. This produced MUCH better results.
The third time, I mixed with 50% Cholesterol and 50% SheaMositure. The results were servicable, but made me think I should have just used the Cholesterol and be done with it!
In short, if I am buying a deep conditioning masque in a box/bottle/can, I do not want to have use additional products I have on hand to enhance the product I just paid for. I will continue to make this masque work for me, but I will not repurchase, as I can get more bang for the buck elsewhere.
And also, I will be able to get moisture better from so many other products.
Reviewed by 405 customers Increíble fórmula
Giovi from undisclosed
Soy porosidad baja,mi patrón de rizo es 2C-3A ,me tiñó cada 2 o 3 meses,mi cuero cabelludo es normal,densidad media y aún así con un poco de producto mi cabello lo absorve y me queda fabuloso,me encanta. Está dentro de mis mascarillas favoritas, llegó para quedarse.
Me gusta muchísimo.
This stuff is magic!
Toonerester from undisclosed
After years of having fried ends that no shampoo will help I used this mask and my ends are not completely healthy, so soft no knots I'm incredibly impressed by how well this stuff works
Not my imagination…it dries out my hair.
Meli29 from undisclosed
After reading other reviews, I realize I'm not alone. This leaves my hair feeling like straw, but like coated straw. It's pretty yucky. A waste. Don't buy.
Shrz from undisclosed
Hated the way it made my hair feel. It left my hair feeling very dry and tangled
It's a no from me
Mango from Downingtown, PA
Used it once or twice a week, I'd put a large potion of it in my hair and let it sit for ten minutes before rinsing. Didn't make any difference to my hair, and I didn't really like how the product felt, it's very thick.
Doesn't do anything
Cownslur from Asbury Park, NJ
I need to use a repair conditioner every time I was my bleached hair in order for it not to feel like straw. After smothering my hair with about a a quarter of the pot and leaving it in for 10 minutes, then barely rinsing, my hair still felt like straw and couldn't be combed through.
I use it all the time. Thick processed hair here
Angie from Chicago land
I use this all the time. I actually have 3 that I cycle. I color my roots myself once a month and need real help. I have thick hair but it's not curly. Maybe the bad reviews here just don't have the right product for them. It's one of my favs. Often if your hair feels dry and tangled you have buildup.
DRIED MY HAIR
Ashley from Los Angeles
I decided to try this after I read good reviews about it. I was so disappointed. This mask left my hair dry tangly frizzy and it even stripped my color (my hair is red). Will not buy again and do not recommend to anyone!
Left my 2B hair feeling dry and tangled
nicole22 from undisclosed
This was my first time trying Shea Moisture and it was underwhelming to say the least. This hair mask was hard to comb through my hair even with lots of water, and left my hair feeling very dry and rough. I will be using it up because it was not cheap, but definitely will NOT be repurchasing. Shea Moisture should update their full ingrediets list as the one shown on the website is outdated and misleading.
Leigh from undisclosed
So disappointed you changed your ingredients to include two types of alcohol. :( Had used this product for years because it had no alcohol. Back searching for another product... ugh!
A little disappointing
Kay Kay from undisclosed
I ordered this as I've seen this brand all over and I have long damaged hair from the sun and saltwater.
When I applied it to my hair it made my hair hard and rough. I couldn't comb through my hair and it just felt awful. I had to wash it out and apply my normal conditioner to get my hair to a manageable state. Not what I was expecting for the price I paid. Definitely not for all hair types.
My most favorite and
tracyl77 from undisclosed
My most favorite and holy grail hair mask! I apply this hair mask after showering and with damp hair. It spreads very easily and a little goes a long way. After washing it off, my hair is super soft and does not tangle at all. I use this product about once every week or two, depending how I feel. It has a nice smell but it is not the best.. kind of like clay? I have gotten compliments on how soft and healthy my hair looks from using this product! It also lasts you a long time.
I love the entire
taylorp158 from undisclosed
I love the entire shea moisture line. This product is super moisturizing so I find I have to use a protein product to balance my curls. If you have dry frizzy hair I recommend!
Ms. S from Ky
I use this product once a week as regular conditioner. I have long hair love the smell of this product.
I have fine af
therealtorjess from undisclosed
I have fine af hair so a little of this product goes a long way, but I LOVE IT! I make sure to shampoo really well after I use it because my hair is probably too fine to use this, but I love it. I also share with my bichon, they have curly hair instead of fur and it makes her hair so much more manageable than anything else I've used!
The new formula isn't worth it
Grace from undisclosed
For context, I have low porosity 3c/4a hair, so it's hard to find products that don't use oils that aren't good for my hair or bad ingredients.
I've been using this deep treatment masque for about 2 years now and I loved it before it was changed. I recently ran out so I went to buy another one and I noticed a lot of differences. On the old one it says that there are no sulfates, parabens, phtalates, paraffin, propylene glycol, mineral oil, synthetic fragrance, synthetic color, dea, and no animal testing. The new one only says no parabens, phtalates, mineral oil, animal testing, and no petroleum. Additionally, in the ingredients of the new one, there's ingredients like castor oil and coconut oil, which weren't in the original. As I've mentioned, I have low porosity hair, so I need to use lighter oils in my hair, and this doesn't help. I fear that I may need to start using a different deep conditioner after I finish the one I just bought. If I had to rate the original, though, I'd give it a 5/5.
As a weekly hair
ketsyr1 from undisclosed
As a weekly hair conditioning treatment this product works very well. I tend to leave it on my hair all day or 8hrs and wash out, then style. It always leaves my hair refreshed and not feeling heavy.
tal from WV
Even after leaving this in for 30 minutes, my hair did not feel hydrated, conditioned, or soft. It made my hair feel a bit dry and straw-like. I much prefer my normal everyday conditioner which is their Coconut Hibiscus conditioner.
I love this mask.
sarahk322 from undisclosed
I love this mask. I leave it on for half and hour and it works wonders. So much shine
I find that this
clarissac33 from undisclosed
I find that this mask helps hydrate your hair/scalp. This Product is really good for all types of hair
I have very thick
lp23 from undisclosed
I have very thick curly hair. It's also pretty long so this product is saving grace! I try to do it once a week to help with curl definition and frizz control. It smells so nice and lasts a long time even with all this hair!
Love this mask it's
ximermaid from undisclosed
Love this mask it's very hydrating and Moisturizing like it says. I love leaving it overnight and washing my hair in the morning it has helped with my frizz a lot. A little goes along way specially on ur mid hair.
I got SheaMoisture Raw
mblitz from undisclosed
I got SheaMoisture Raw Shea Butter Deep Treatment Masque because I have dry, damaged hair, and have read good reviews about it. I use it once a week, and have noticed smoother, healthier hair. It's also great for chemically treated and colored hair. There are many oils in this product, be careful so it doesn't weigh your hair down. The price is right, and the ingredients beneficial. I definitely recommend!
Just okay. Used a
member84c97 from undisclosed
Just okay. Used a couple of samples for a few weeks and didn't really notice a difference in my hair. My hair is thick and wavy. I could see for the price where it could be a good leave in
Use very little of
courtneyj91 from undisclosed
Use very little of this product. It will make your hair extremely greasy if you have fun or thin hair. For thick and coarse hair this product is really good plus it smells really good.￼