Rated 3.11 out of 5 stars
Most Helpful Positive Review This product works better than any face wash I've
My skin was always bouncing between being too oily or too dry. I tried so many different face washes and moisturizers but my skin either remained the same or got worse. Eventually, someone told me about this oil-free wash. I tried it, and after only a few days, I saw a HUGE improvement. I would recommend this product to anyone who breaks out daily.
Most Helpful Critical Review Not pleased!
I've never had a problem with acne before, rarely even had a pimple until this summer. 20 years old and all of a sudden developed acne. Worst thing ever! I never even wanna leave my house and I hate all the make up I have to pile on every day. Anyway my moms always trusted neutrogena so have I, so I found this product did some research and apparently it was really good. Well not for me. I've used it for months now and it makes my skin horribly dry even tho I moisturize like crazy and has not helped with my acne AT ALL maybe even makes it worse. Not a good product for my skin what so ever I'm sadden over this it's just too bad! Not happy!!!!!
Reviewed by 1371 customers Your product burned my skin (face and neck)
Bebe2021 from Illinois
This product has left me with burns and dry spots on my face. I used it one time and the results weren't pretty. My face was itching and burning. My skin is still irritated. Now I have to put coconut oil on my face to relieve the irritation. My skin still isn't back to normal. I used the product a five days ago. The itching and burning is so annoying.
This product BURNED my skin!
Miserable91 from undisclosed
I used this product for two days as directed. I woke up on day three with a rash from my forehead down to it neck; it's itchy, tight and painful. my eyes are swollen and I've taken four Benadryl since yesterday. The first day my eyelids were slightly swollen, puffy underneath and my whole face was red like severe sunburn. The next day I woke up, itchy with chafed skin, and now my eyelids are swollen. Please be so very careful when trying Neutrogena products. I'm headed back to the doctor today.
I'm getting whiteheads now
Sts25 from Bangladesh
Aftee using it my sjin get dry & i don't know why all of a sudden i'm gettng more painful whiteheads which wasn't present before & small rashes all over my face. What to do now....!!
Sheyanne from Alabama
I have used a lot of different face washes. Several scrubs and i have never had a reaction like this. After 2 days of using this product, my skin began to burn so bad and my face began to get really red. Now my face is extremely dry and rough to the point where lotion doesn't help.
Burns and causes severe reaction
Georgie_sydney from Sydney
DO NOT BUY THIS PRODUCT
Both myself and my friend used the product and it causes severe reaction to face.
Extremely red and burning, patches of rashes and also swelling of the eyes which are yet to subside 6 days later. Had only used the facewash twice.
DO NOT BUY.
Leaves my skin feeling good.
Barb60 from PA
My husband and I have been using this acne wash for more then 5 years. It not only keeps our acne away, but leaves our skin soft and hydrated. Has a light unnoticeable scent, which my husband likes. It also removes my makeup perfectly. I highly recommend it.
Rash, eyes swallen skin started to burn
Cath nz from undisclosed
24hrs after I used it I woke up with swallen eyes and burning skin. Wouldn't recommend
Aly from California
Works great! Eliminates acne and makes skin glow. If you have a oily skin this is amazing!
Mmhur from San Antonio, tx
After using this product I ended up with tiny bumpy like hives all over my face. Prior too, I didn't have any blemishes. I've never had a reaction like this to similar products such as cetaphil.
Mommyburg2019 from Tampa, FL
I have been using this for years. Doesn't dry my skin out and has really helped keep my acne at bay.
My daughter's face is peeling
CharChar30000 from Illinois
I purchased this product for my daughter because she was experiencing issues with acne, now my daughter's face is peeling, bruised and now discolored. This product is HORRIBLE her face looking like this doesn't make her feel good at all. This product needs to be removed from the shelves permanently.
Memp from undisclosed
I can't say that the product is bad. But, since I started using it my skin has become more sensitive, and it's been SUPER DRY and IRRITATED!
I have red spots that burns!!!! I don't know if it's part of the treatment or the ingredients are to strong.
I have been using it since may and today I had to stop using it because I can't handle the pain on some parts of my skin!
I saw improvements but my face is TOO dry and burned
Gave me a reaction.
Sydritch17 from Lawton, ok
Used this face wash three times after buying a two pack and the third time I used it my face broke out in a bunch of itchy little bumps and my skin feels like it's burned. The first day I used it though it did make my skin feel better but now I'm stuck with itchy bumps and I can't even use my moisturizer to help with the burning sensation.
skin is getting better
kenz from orlando, florida
this product doesn't have the best reviews, but that's ok because everyone's skin is different. i have oily to combo skin type. i've always truffled with cysts, pimples, whiteheads. mainly, i would have whitehead everywhere, on my cheeks, chin and forehead. i started using this product because my mom bought this for me. it's been almost a full year since i've been using it and i could see a huge difference in my skin. my forehead is completely clear of whiteheads and pimples. my chin is also clear as well. my cheeks did reduce slightly but not that much because it's like a hotspot for my pimples to form. overall this product is pretty good, and i also have sensitive skin so it wasn't irritated.
Kelkel from undisclosed
I love this product! It works very well and is gentle on my skin!
Worked wonderfully for me and now my teenage son!
cwalk8000 from Tulare, California
I am so pleased with this product and have been using it for years. I am in my 40s but still get blackheads and breakouts from time to time. My 12 year old son has started to develop my skin issues but Neutrogena Acne Wash really keeps his skin under control. Great face wash...definitely try it!
I don't have acne
But Why from California
I don't have acne. I use the wash to take my makeup off. No need for all the makeup removers anymore. It is drying because it's made for acne prone skin. Use a moisturizer, you'll be fine
Burnt my skin
Mlangi from Nz
Tried this like another reviewer for two days and in the afternoon my face started swelling and turning red and I ended up with dry burnt patches
My face feels so itchy and red after using this pr
Axel from Saudi Arabia
I bought this product coz I have oily face and few acne scar. I used this product for 2 days and after that My face got so red and had rashes. I had to stop using this product coz it makes my face worst. Before my only problem are few acne marks. Now, I have redness, rashes and itchy face. I dont know what to do. Wont ever recommend this.
Great for mild acne and my dry skin!
celia47 from NC
I used to use CeraVe Moisturizing Cleanser as my cleanser but have been suffering from maskne along my jawline and wanted to see if a salicylic acid cleanser would help at all. The cream formula makes this cleanser not really drying when i use it in combination with a moisturizer. It works wonders! I can't say I had next day results as the bottle claims, but I have a had a significant reduction in acne and inflammation. 4 stars only because the menthol/herbal fragrance is pretty strong and coukd be sensitizing for some (it bothers my eyes).
Made my breakout worse
cemstras from North Vernon, Indiana
This product made my face extremely dry and itchy. I continued using it in hopes that it would work over time. My breakout has gotten much worse and my face is so sensitive I can't even touch it without being in pain. My skin is peeling, and looks like i have a sunburn.
Red, swollen and cracked skin after use
Tara0113 from Bristol VA
My daughter used this twice and her skin turned red, swelled and now it is extremely dry, cracked and peeling. She has been in pain from this. Would not recommend.
Burned my face!
DT1206 from US
This had my acne a lot better than it was within a week of use... unfortunately lastnight I was in the shower and put this all over my face and instantly there was terrible burning and the pain was terrible... I immediately rinsed my face off and my face was so red and fevered... today (the next day) my face at bug red splotches all over it and very very sensitive to the touch & it's so dry also so I tried to put lotion on my face and oh my goodness the pain.... it burns so bad!
Dry, burnt my face
ciera02 from undisclosed
I have only been using this product for only 3 days, and my face is completely burnt. I am of a darker complexion and my face is red, itchy, and severely dry. I do not recommend to anybody.
NO NO NO
Tefebueno from Venezuela
I definitely don't recommend this product. It's very harsh on skin and causes super dry skin, flushing and swelling. I only used it for 3 days and I regret it...