Product Reviews Rated 4.36 out of 5 stars
606 Reviews
Most Helpful Positive Review I've seen the light! I've been using this shampoo w/the conditioner for over a week now and I can definitely notice an improvement in the texture of my hair. My hair is processed, long, curly, very fine and dry like hay. Normally after wash it would still feel stiff and I would struggle with detangling it. I immediately noticed how smooth and easy to style my hair became when using the two products together. It made my hair soft, manageable and healthier looking. Plus, they smell great! I am super impressed and hope to use these products for a long time!
Most Helpful Critical Review Miss the old formula I miss the old formula of this product. This one seems to not lather well and it makes my roots seems extremely dark but however my hair was becoming extremely dry and breaking off. Biolage used to be my go to shampoo and conditioner however now I am switching brands due to the low quality product they are producing now.
Reviewed by 606 customers I have used this product for several years. 5
MJ from O-H-I-O
Use as second shampoo every other day
You could see the difference after the first use. 5
Allaboutthehair from Plymouth, MA
Love the soft scent, hair was very silky.
My hair is so soft! 5
Nicki from IL
Finally found a shampoo that doesn't dry my hair out! Now I can use a normal amount of conditioner instead of half a bottle- My hair is super soft and so easy to comb through both wet and dry. LOVE IT!
smells good but that's really it. 2
tay from MN
the smell is amazing- but it seems to make my hair fall out more than usual & it always feels a little waxy after a wash :( i wish i liked it more
Hair loss and dandruff 1
Star from Chicago
I started experiencing hair loss and thinning as well as dandruff. I wouldn't recommend this product.
Consistently great product 4
Suze from Coeur D'Alene ID
I use Hydrasource about twice a week, following up with Biolage Ultra Source Conditioning Balm. This combination works well.
Hair Loss 3
Nikki from California
unfortunately, I didn't read the reviews about hair loss and my hair has thinned out dramatically. i seen that it had a 5 star rating so I purchased it. it wasn't until I realized my hair was falling out in chunks that I decided to read reviews to see if others experienced this. next time you see a review take it seriously. people don't waist their time unless they are passionate about what they are about to say. I am giving you a warning do not buy this. or your hair will thin out. my thick hair turned thin . I continued to use it thinking it felt so soft and healthy it couldn't be the shampoo but believe me it was it made my hair after a month so flat and lifeless and I regret continuing to give it a chance for so long (a month) should of stopped using it right away. always go with your instincts. this product is good a first then damages your entire hair !
Great product! 5
Julie K from Wisconsin
I've used this shampoo for years.
I love the way it cleans ~ highly recommend!
Keep going back 5
Okcmom from Oklahoma City
I like to try new shampoos to see what is new but I keep going back to this as it is the BEST.
It's been drying out my hair 1
hnubhli from Menomonee
I've been using this shampoo with the conditioner 2-3 times a week for a month now and have noticed that my hair has been SO. DRY. Before I started using Biolage I used Olaplex and Native to treat and wash my hair, so I'm sure it's this stuff that's been drying my hair. I will be returning this product because it unfortunately does not work for me.
Thin low porosity hair dream 5
Jackie from Edinburg
I'll never go back to another shampoo again! I have thin hair that easily gets dry and frizzy yet moisturizing products just sit on top of my hair and weigh it down. No shampoo or conditioner ever seemed like they were working. I recently learned that it's because I have low porosity hair so I've been looking for products that are moisturizing and have no protein. I tried other shampoos that claimed to be specifically for low porosity hair, but they were either way too stripping or didn't clean my hair at all so I had to return them all. Then I saw this and decided to give it a try and it's the best thing to happen to my hair. The shampoo left my scalp feeling so refreshed, clean, and smooth without stripping my hair. Just rinsing it out I could immediately feel the difference in how soft and smooth my hair felt while immediately soothing my scalp. Protein in products usually causes low porosity hair to break, which has always been the case with me and I never understood why, so this product not having protein made washing my hair so much easier because it wasn't falling out and breaking like crazy in the shower and I had significantly less breakage when my hair dried. I paired this shampoo with the detangling solution and my hair hasn't looked or felt this good air dried ever. I'm obsessed!
STAY AWAY!! 1
N/a from Kentucky
I started using this shampoo around 3 weeks ago I heard really good things about it. I HAVE NATURALLY thick hair and my hair was falling out so bad in the shower. When I got out of the shower my hair was falling out in clumps. I AM THROWING THE WHOLE THING AWAY. Please stay away from it.
still dry 3
belle from California
used this for a month noticed my hair still dry. hair falling out almost like an elastic feeling when brushing out.
Been using it for over a year 5
Yesi from Farmington,NM
My 5yo daughter and I only use this shampoo and conditioner! We love it. Have been using it for over a year. Our heart is long and healthy 🥰
Great! 5
Hey from San Jose, CA
Great product, pleasant smell. My hair takes well to it.
Major Hair Loss 1
EB from Cincinnati
I'm usually not one for reviews but when it comes to finding a good, trustworthy product..the genuine responses are critical. I have relatively fine hair, but a lot of it. Lately the past two months I've seen significant hair loss, especially in the shower. After doing some research, I realized other people were having the same issue. I mean handfuls of my hair are falling out, not the normal shedding one should expect. This is the only thing I have switched up in my hair care routine so I'm hopeful to get back on track now that I've trashed the product but seriously, stay away from this line!
Not worth it 1
Cami from Florida
It made my hair very oily and it would leave residue. My hair would also feel very dry and straw like.
Repairing damaged hair 5
KJ from Wisconsin
My hair was damaged and starting to break off from using drugstore products and having my hair bleached. This along with the Ultra hydrasource conditioner has completely repaired it. Worth every penny.
Hair Loss !!! 3
Nicole from California
Do not buy . Leaves residue in your hair and the shower. loss a lot of hair. Never had this issue of hair loss with any other shampoo. destroyed my hair after 3 weeks. throwing the rest of the bottle away regret this purchase.
Do not buy 1
MB from Turlock, CA
Made my hair really really dry and my hair would tangle really easy using this shampoo and conditioner. I ended up switching to a different brand and my hair is in better condition. I would not recommend this product.
Hate it 1
Not a happy girl from California
This made my hair squeaky clean and not in a good way. Your hair shouldn't squeak. It felt way too stripped. Bought this to hydrate my hair and ended up with drier hair. Will never purchase again
Best shampoo ever 5
Jess558 from Kentucky
This is the only shampoo I use. It cleans your hair and doesn't leave a wax film On it like a lot of shampoos do
No 3
Roseann from Florida
I did not use.. decided I didn't think the ingredients were gentle enough.. please consider carrying more organically gentle products that are rated better on the EWG scale. Thank you.
CAUTION HAIR LOSS!!!! 1
Bree from Orange, CA
THIS PRODUCT CAUSES HAIR LOSS!!!!I bought this product thinking it's better quality but nope I was hella wrong. My hair was falling out in chunks in the shower, and when brushing it. I would be walking and my hair would fall out. My fiancé even noticed all the hair on the floor. This was the only thing I changed in my hair routine!! And on top of that I don't heat style my hair. I air dry it and I add some hair oil. That's it. I bought this product in June by August my hair stylist noticed a huge different in the amount of hair I had. I was able to see my scalp when I looked in the mirror. On top of that my scalp was so itchy. I went back to using Shea Moisture and sure enough the hair loss stopped. Use the natural stuff guys!!!
Great and affordable 5
Mari from Illinois
I bought this after my hair dresser said my drugstore shampoo was leaving so much residue, my scalp was clogged and would eventually lead to hair loss. She recommended this shampoo and conditioner and it was a big change at first. My scalp was not used to it. After about 2 weeks of getting used to it, my scalp can breathe, my hair is soft and shiny with little frizz. I also found this on sale at ulta the minute she suggested I buy this. I will continue to use their products, my hair loves it.