Rated 4.59 out of 5 stars
Most Helpful Positive Review Love it!
I have really curly hair and this straightener works great!
Most Helpful Critical Review Love it!! Then something went wrong
I purchased this last year and absolutely loved it. I have major thick, course hair the different settings really worked well on my hair. Then something went wrong.... not sure if the iron went bad or not but not evening owning it a year and it started burning my hair. My hair is so damaged right now. My hair is very singed. I went to the salon and they told me the same thing your flat iron is burning your hair.... I saw it first hand using watching the hair singe as I straightened it. I even had it on the lowest setting. My hair dresser said that sometimes iron's do go bad and they start heating up to very high temperatures. Needless to say my hair is a mess right now.... I still have the box and it says there is a two year warranty so I am going to contact CHI to see what they will do. I would be willing to try another one because I have used this brand many times in the past.
Reviewed by 202 customers Best Flat Iron
Happy Momma from Indiana
I got this product for Mother's Day and it's my absolute favorite that I have owned this far. The plates do not catch and pull my hair or burn it, the heat is consistent...I have no complaints at all.
Favorite flat iron
Syd from Oklahoma
I had used this for a few years when I wanted to try a new flat iron. I used the new one for about a year, and decided to go back to this one. It doesn't even compare. This is my favorite flat iron. The titanium and ceramic works the best for my thick hair.
Love love love my straightener....
Chi from Rising Sun Md
Waste of money
Bee from AZ
At first I thought this flat iron was great, almost on par with the original chi I had 12 years ago. Now I can safely say that this product was a complete waste of money. The heat is inconsistent and half the plate will scorch my hair while the other half doesn't even get hot enough to do anything. My hair gets caught under the plates and breaks. Every time I try to use this flat iron it damages my hair. Throwing it in the trash.
Donna from George West, Tx
Top notch flat iron
Product Lover from Chicago
That extra quarter inch makes a difference for longer hair. The heat is consistent. Love the digital settings. I use medium prefixed setting and within a minute it is fully heated. You'll only need one pass through to get smooth results. There is no tugging or pulling the hair. You can get close to the roots easily. I run the iron all the way down except the last inch to protect my ends. Also, the plates are positioned just right so that you never burn your scalp. The red Chi blow dryer is equally fantastic.
This is the best flat iron!
RJ from Phoenix, AZ
I love that the on/off switch and heat setting buttons are on the inside of the handle instead of the outside. I don't accidently hit them while I'm styling and change the settings like on my old flat iron.
Damaging my hair
Disappointed CHI customer from Sherman tx
I have been a long time use of Chi flat irons. It's all I've used and I've used one for the last 15+ years. I've always used the original chi. Never had any issues. I've never once dyed, highlighted or colored my hair. My hair is incredibly healthy , long and thick. I don't have to use any products in my hair. I purchased this chi about 3-4 months ago. I will say, it does straighten good and it's smooth. But in the last 3-4 weeks I've noticed my hair breaking off along my part on the top of my head and along my forehead. Looks like baby hairs, the hair is about 1 inch . I've never had this before. I wondered if maybe I always had that so I looked at pictures of me before I purchased this straightener, and my hair was perfectly fine. I use the medium setting on the straightener so the heat would not be the issue. It's isolated to this straightener fir some reason. I love chi and so I immediately switched back to the ceramic plates.
Forgot how much I love this
Jwads from Claremont NH
I have a bio ionic one pass and a Paul mitchell flat iron and just pulled this out after not using for awhile and it does a better job than both the others. My hair is smooth and shiny every time and it doesn't pull like my Paul Mitchell
Rachel B. from Texas
I love this straightener but it does take a little longer to go over all of my hair than I was hoping. My hair is pretty silky afterwards though!
Absolutely love it!
love my hair from Southeastern Va.
I love the Chi flat iron! Mine bit the dust after about 8 years. Time for a new one and this one is great. Love the temp. controls and how well it smooths my hair.
Yamie from Wayne,NJ
This flat iron is great quality and you'll also finish styling your hair alot faster. I love it so much! I did my hair with it 3 days ago now and my hair is still looking beautiful, no need for more heat. This flat iron also lasts a very long time I totally recommend it to all women around the world
I would buy again
RRJ from Ky
I have thick wavy hair and this straightener gets the job done in a short amount of time. I've had it for about a week now but I am satisfied with it
CHI does it again! Love this iron!!
Maggie from Houston, TX
It heats up super fast!!
Best Flat Iron - Lasts Forever
Allison from South Carolina
I'm not sure exactly how long I have had this now but I can say it's definitely been at least 6 years (because I had it before meeting my now husband) if not 7. My dad gifted me with this for Christmas many years ago now and I am so thankful for whatever saleswoman he spoke with. I asked for a Chi flat iron that was on sale then for around $40. My dad, being the thoughtful man that he is, went in and asked for the best one by the same brand. At the time it was this and I still feel that way. I realize I never left this wonderful product the review it deserves. I have long thick hair that is colored at home. This provides enough even heat without damaging my hair even at 420 degrees. My best friend who has thicker hair than myself also agrees that this is better than her regular Chi straightener. I know the other cheaper ones go on sale a lot but this one is well worth the money. It's overall a better product and you will definitely get your money's worth. I have no reason to buy a new one until this one breaks. It's been 6-7 years so far. Fingers crossed that she lasts even longer. Thank you Chi for making this and thank you Ulta for carrying it. Oh and a special thank you to the woman who recommended this in this first place. Best Christmas present ever 😍
Mel from Indiana, USA
Heats up insanely fast, easy to use, leaves my hair shiny, straightens my hair at a lower temperature than my previous straightener.
Bdjdjdnd from USA
Best straightener ever and I've tried A lot Of different kinds . Hands down my favorite.
Darlene from Miami. Florida
Amazing flat iron! Worth the price.
I would/will purchase again!
Lee from OH
I have had this product for over 8 years, and use it multiple times during the week. I typically straighten it once and then as needed during the week, and then use it to curl my hair towards the end of the 1st week and into the 2nd. My hair has been short and long and it either way it does the job just as well. My hair is thick and can get frizzy, this does a great job of smoothing it out without damaging my hair. Styles quickly, heats up fast, and is just now starting to not work as reliably after 8 years. I have a lifetime warranty for my styling tool before this one, so i will be taking advantage of that, but i will purchase this product again in the future.
The Chi is the way to go
Madeleine from NYC, New York
After our Chi broke after many years, I tried the Babybliss, then a T2 and went back to the Chi. It's worth every penny!! Feels more substantial, glides best, highly recommend!!! Curly hair ladies: Try gliding it over your hair a few times for beautiful beachy waves - flattened, not straightened, curls.
Beautifulmama from Las Vegas Nevada
I purchased this product after using my friends. It works great and is with the purchase.
I would but again but hopefully it will last
Carie from Wv
Was easy to use I was Worried that it would pull my hair or get caught in it as I run It through but it does usually that is one of my worries when buying a straightener but so far so good seems awesome
Jordan from Wisconsin
I JUST upgraded from the old, basic CHI straightener - 1 inch, and no temperature controls. I have long, thick, and pulled out/decently loose ringlet type hair. I would usually need to do more than one "session" of straightening, with the first session taking FOREVER (45+ minutes), and humidity would always destroy all my hard work. I used this new straightener, and I am absolutely obsessed. I set the temperature to 400 degrees and did my normal sectioning and I was done in less than 25 minutes! It also stayed straight the entire day and the thermal mat that is included is a plus!
EVERYONE NEEDS THIS
Peyton from Des Moines, Iowa
I have had this same straightener for about 9 years and it still works fantastic! Totally worth every penny. I struggle with frizzer hair, and its also very thick. With this straightener, it adds shine to my hair immediately and reduces the frizz almost completely. I am very picky about how my hair looks so when I use this I take less time on my hair.
hello, curly haired girl here.
Yella from Barboursville, WV
This flat iron is God sent. It only takes me 20-25 min to straighten my hair now when it used to take 50+ The choice of temperature and setting are great. Leaves my hair smooth and PIN STRAIGHT! I'm so thankful for this tool!