Product Reviews Rated 3.35 out of 5 stars
566 Reviews
Most Helpful Positive Review Love this lip balm! Love how it is all natural and makes my lips so soft! Definitely would recommend to all of my friends!
Most Helpful Critical Review Amazing but poor packaging I bought this because I was waiting to check out and they have the mini sized products just there in the line. I picked it up and thought it would be nice. I wear a lot of lipstick and always look for new products to keep my lips healthy when I am not wearing lipstick.
I brought everything home. Decided to try it out. Tried to squeeze it and it was very hard, then only a little came out of the applicator side.
The rest fell to my feet, because the other end split open and just gouped out to the floor.
It was amazing to wear though. I really loved the scent, and I felt like it was thick enough to maintain long time moisture.
Reviewed by 566 customers Love! 5
DM from WA
I love this product- I normally need to use Vaseline products on my lips to keep them moisturized but this lip balm goes on in the morning and I don't need to reapply too often throughout the day. I noticed it was a little bit of a struggle to squeeze out due to the consistency of the balm, however, a needle poke through the tip resolved that easily.
This is my favorite lip product 5
Brook from Nashville
I've never had such soft, healthy lips in my life. I don't need to keep reapplying and the tube has lasted me FOREVER. I usually use the aloe but I can't find it anymore.
It is hard to squeeze out, but I don't mind. I've found a trick to it. You squeeze the end of the tube and as you keep using it it will get easier to push out. I prefer it like this because I'm notorious for always having too much product come out, but this is perfect for me
Impossible packaging 2
Trish from Atlanta, GS
They seriously need to work on their quality assurance and quality control, no excuses -how could they produce such a bad product? I absolutely love the balm, but it ended up busting out the opposite end because it was too hard to come out correctly.
Added Silica 1
dani from LA
I loved this lip balm so much before the addition of silica to the ingredients. Now it's hard to get out and feels clumpy. I'm kinda disappointed in the reinvention.
Why the change in packaging?! 2
Mgeee from Chicago
I've been using this lip balm for years now and have bought like 20 tubes now. But they changed the packaging/formula and now it's impossible to get the product out! The opposite end popped open from me squeezing trying to get the product to come out. How could Shea Moisture ruin such an amazing product?! 😭
Do not like this product Very thick and sticky 1
Djmcgowan from Corona ca
Nothing good about it
Absolute disappointment. 1
Nat from Los Angeles, Ca
Like many others here, I guess I got a dud. I love Shea Moisture's product and was really looking forward to this lip balm, but the tube I received was impossible to squeeze out. After checking reviews I decided to cut off the top (I wasn't going to bother going all the way back to return a $4 lip balm) and the picture shows what's inside. These balms are supposed to be syrupy you be dispensed through the tube, but this was just a clump of slightly mushy wax that's so stiff I could push out THAT much and gravity didn't affect it at all! It also smelled just like cosmetics wax, no fragrance at all. I might try a new tube in a few months, hopefully that'll give the company time to fix the manufacturing error, but yikes!
Too hard to get out (that's what she said) 1
FannyPack from Your mom's house
I bought this, but have yet to use it. I cannot get it out of the tube. I even went as far as to put it on my kitchen floor and use my foot to press down. Still nothing.
Waste of money 1
Rachel from undisclosed
I can barely get anything out of it and it is not a good texture at all. And to add this review I have to add my email which is so dumb, bc now I'll be spammed for sharing
Can't get the product out of tube 3
Sarac123 from undisclosed
It is insanely hard to get the product out of this tube. Is it possible it expired?!
Once I Can get the tiniest bit out, it's fabulous. Please help!
Needs improvement 1
Key from Upper Marlboro, MD
My lip balm does not come out the tub no matter how hard I squeeze.
I literally began to shake and tremble.
I then proceeded in attempting to make the tub hole larger.
Still unsuccessful!
Would not recommend 1
Rakel from Chicago, IL
Does not smell like other Shea Moisture Coconut & Hibiscus products (which is what I was expecting and was very disappointed). In fact, it smells bad (probably from the natural butters and oils). Like other reviewers I have found this product to be very difficult to use, as the tube is very hard to squeeze.
Not only does this 5
aiyshaa from undisclosed
Not only does this lip balm feel good it also smells AMAZING! The coconut and hibiscus balm is my favorite out of this collection. It keeps my lips hydrated throughout the day. My friends always ask " Mm, what's that smell?" Lol, to their surprise my lip balm!
I would not recommend 3
brittanyl200 from undisclosed
I would not recommend this product it did not really do anything for my lips. It was not very hydrating. It was very hard to get out of the packaging and I ended up popping open the other side trying to get it out.
Not good 2
Lauren from WA
You cannot get the product out of the tube unless you completely fold it in half. I had high hopes for this and was disappointed.
Not worth it 2
J from United States
Shea moisture reallllly needs to come up with new packaging for this because it's a great lip balm, but the tube makes it miserable to use. It's so hard to squeeze out and gets clogged every few days. The horrible packaging makes it worth skipping out on. Only going to buy again if they change it.
I guess it's fine in a pinch 2
SimplyEm from Exton Pa
Honestly I thought it would smell better, but not really impressed. So hard to get out of the tube, I thought I was doing something wrong, but you have to have the strength of the Hulk to get it out. That being said, it's hydrating but I don't want to work that hard for my lip balm. Would not buy again
This stuff is BOMB! 4
ashleymerc from undisclosed
This stuff is BOMB! It's a nice thick consistency and smells amazing it definitely makes your lips feel much softer in the morning my only critique is that because it's so thick it's a little difficult to get out of the tube. Overall I'm a happy camper!
It's too thick, and 3
gigim28 from undisclosed
It's too thick, and it's hard to push out the tube. It's gentle though and once I managed to get some out it helps with my lips. It's just not good when it's cold out. I would improve the consistency. I wouldnt buy again
I found it really 2
kendrag33 from undisclosed
I found it really hard to get the product out of the tube and I had to apply alot of product to get it how i wanted it to feel on my lips and it was kind of expensive.
This product is really 4
rebeccamacleod710 from undisclosed
This product is really great for dry lips and everyday hydration! I only give it 4 stars because it doesn't smell/ taste as nice as other products, it kind of just has a plain scent like Vaseline.
I thought this would 1
sainiuil from undisclosed
I thought this would smell delicious and be the perfect balm that wasn't too sticky or noticeable. Sadly, this product was so hard to squeeze out of the tube that it broke the seal at the other end. I still tried to use it a few times but it was really sticky and it smelled like silly putty. I love the Shea Moisture hair products, they do wonders for my curls. This one was just a miss.
Pretty good, but I 4
lindsayv7b25 from undisclosed
Pretty good, but I have other products I like better. Nice smell and texture. But just another lip product to me. Nothing stood out a lot, but the price was great and it was gentle and effective. I keep this in my purse now for when my lips get dry on the go. Would buy again, but would also try other products as well.
Way to thick! 1
DMomma from Northern Virginia
I really didn't like this product. My lips have been very dry and I was hoping the Shea butter would help moisturize but it did not.
Great product, but hard to get out 3
Maddie from Tn
When I first received this lip balm, I thought there was some film I needed to remove in order to use this product for the first time. I ended up taking a chance and bent the tube in half and pushed hard in attempt to get the product out. Eventually the product was able to come out slowly. It was a little gritty and needed to be worked onto my lips before it was evenly spread out, but overall I liked the balm itself.