Rated 4.46 out of 5 stars
Most Helpful Positive Review Hair is silky smooth and not frizzy
I just tried this tonight. I used Biolage about 10 years ago and moved where I went to an high-end Salon. Then that manufacturer changed their dry remedy formula and made my hair staticy and unmanageable and decided to give this a try. I don't think I'll go back to the other brand. Not only was it 3-4 times more expensive, but my hair became so frizzy.
I'll be watching for the residue other reviewers complained about, but I didn't notice any residue tonight when I used both the shampoo and conditioner.
I am 51, have brassy gray hair have colored dark brown at the salon every four weeks, and I am on medication that seems to add the dryness problem. I wear my hair long, to the mid back.
Most Helpful Critical Review Rubbish
I have really dry hair and this product just makes it worse! It also strips the color right of it.
Reviewed by 2320 customers This ain't really it!
Ki from Boise, ID
I decided to try this Ultra Hydrasource duo, as I have extremely dry, yet minimally damaged hair. I've tried several expensive brands to try and remedy my lack of hydration, and this is another big NO. This shampoo makes my hair feel completely stripped, straw like, and tangled. The conditioner compensates ENOUGH, but I've had to use two bottles of conditioner to make up for one bottle of the shampoo in order for any part of my hair to be manageable. I've also had to go through copious amounts of my expensive leave-in conditioners to make up for what this shampoo lacks. Won't be repurchasing!
Kimi from Cali
This shampoo paired with the conditioner stripped my hair. It made my scalp very dry and itchy, which produced lots of flakes/ dandruff. When rinsing, my hands would not glide down my hair. It literally dried my hair up and took the life out of it. It also caused excessive amounts of hair loss each wash. Trashed both bottles and switched over to redkin.
My shampoo struggles are over
Jazmin from Seattle, WA
I've been looking for a shampoo that can work on my hair for over a year, I have a lot of hair but it's more on the thin side and it's straight with subtle waves. Every shampoo makes my hair greasy the day of. Since using this shampoo I haven't needed to wash my hair for 3 days. If your hair is already dry I wouldn't recommend but for my greasy hair guys/gals/theys I would def recommend.
Hannah H from Michigan
This product dried my scalp out and made it feel itchy and burning
Just started using this product so far like it.
Weeza from North Providence
I just like the way my hair feels and the smell of the product.
I will buy this again
mhawk from Washington
I only wash my hair every 3rd day. And I absolutely love this shampoo. it makes my hair squeaky clean
Definitely buying again
Cece from Oklahoma
Smells great. Makes hair soft too
My hair is young again!
Jan from Ohio
This shampoo and conditioner is just what my 59 year old hair needed! My hair is fine, straight and color treated. It had been looking dull and wouldn't hold a style. Just one use of this combo gave me soft, bouncy hair that looks silky and holds its style. I'm hooked!
Jess from Orlando, Florida
This is the worst shampoo I have used. Its marketed as ultra hydrating and it's the complete opposite. It dried my hair out each time I used it and gave me a flaky itchy scalp. Back to using sebastian. 2 thumbs down.
AMAZING MUST HAVE
Munazza from San Francisco, CA
I love this product! So much volume and bounce after 1 USE! It's hard to believe but it's so true on my experience!
Worth the buy! Also smells like an actual salon 💗 wonderful product! Would highly recommend!
I may buy again.
Southern Granny from Ga
I shampoo every day, so hopefully this will be a great product for me. I am not a fan of the scent, but it does lessen in a couple of hours. I've only used the shampoo 3 days, so, time will tell.
I would buy this product again.
Judy from Dubuque, Iowa
I liked the shampoo.
Dried my hair out!
Danielle from New York
I had been using biolage RAW volume shampoo and conditioner it Ulta stopped selling it so I switched to this. Almost immediately I could tell the difference and my hair was so dry from it.
Dede from Oklahoma
Great for thin hair gives you hair the volume low density hair tends to lack
Dried out hair and hair fall
Valerie from PA
This is the worst shampoo I have ever used. I used for 4 weeks and my hair became so brittle, it started to break off in chunks. I would not recommend to anyone!
No volume at all
Nan from Boston, MA
Doesn't add any volume at all. Hair doesn't feel clean after shampooing/conditioning. Have had better results from store brand products for much less money.
No volume at all
Nan from Boston, MA
Hair never felt clean after shampooing/conditioning. Added absolutely no volume. Have had better results with store brand products for much less money!
Gabby from Phoenix
I'm literally balding at the age of 25 and realized when I stopped using this product it was this shampoo that was the problem!
No….I'm returning the Matrix Keep Me Vivid
LAR from San Diego
I was suggested to use this product by an Ulta sales person…I have been using it to keep the purple highlights in my hair. A little bit of shampoo got in my eye this morning and it was the most God awful burning pain . Once out of the shower still in excruciating pain the eye got bright red and it's been oozing goop all day… I have had a small cancer removed from the eye lid of this eye over a year ago…..and then I didn't see the NOT tested on animals symbol….and then I felt angry animals had to endure this kind of pain if they test the shampoo in their eyes……I'm returning the shampoo…it's toxic……
Lilbabydoll26 from Oregon
This is the best shampoo and conditioner I have ever used ! It gives my long hair bounce and so manageable. It smells so good too ❤️ love biolage and I'm so happy they made a volume to give you the extra body. The conditioner is so awesome too I highly recommend
Chels from Antioch, Ca
I've used Biolage in the past & never had issues. I bought this product to give me more volume & all it did was leave me with a dry & itchy scalp and sores that would take weeks to recover. After switching shampoos it took about 6 months to get my scalp and hair back to normal. Steer away from this product.
Alesha5 from ohio
1st of all it contains Sulfates and harsh chemicals, it extremely dried out my hair, last it made my hair come out excessively. I would not recommend this to anyone with a sensitive scalp, back to Olaplex no 4&5 it is.
Every time I tried to use this, it made my hair fall out!
jlapa from PA United States
I used to use Biolage years ago and it worked well, but this was horrible. My hair is super fine, but I have a lot of it and it is between wavy and curly and tends to get dry and this shampoo (I also used the matching conditioner) made my hair fall out and dry. Both myself and my daughter tried this and we both had a lot of hair come out after using it. Normally when I brush my hair after washing and conditioning, I will maybe see 2-5 hairs come out, I kid you not, at least 10-15 hairs came out every time I used this. I ended up throwing out both the shampoo and conditioner with about 3/4 of it full for both. Not only a waste of money but I'm really upset about the hair loss. Terrible, terrible product.
Gave me dandruff & made hair fall out!!
Elizabeth from Los angeles
I bought this a couple of weeks ago and after using it a couple of times I noticed my hair was very course and scalp started to itch, I thought it was unrelated at first but after continuing to use it roughly 2-3x a week or so I noticed my hair was falling out in clumps!!! This shampoo is so expensive but I wanted to splurge to take care of myself and it did the exact opposite! I normally have very healthy thick hair and rarely use heat or any products at all, typically I will use shampoo/conditioner and let hair air-dry and wear it down. Take my advice and steer away from this product.
Dried out my hair
Michelle from Indiana
I was looking for a shampoo to help hydrate my hair, as it was getting dry and brittle. The reviews on this were promising, but after using it for the first week my hair was extremely dry and brittle. I was hoping it was just the change of product, but I've been using it for over a month now and my hair is tangly and dry and tough and not soft.