Rated 4.23 out of 5 stars
Most Helpful Positive Review Wonderful product
Once I realized the product was sufate & paraben free, I tried it. I cannot use the other biolage products because of sulfate itch. I have thick, wavy, lightly curly hair. It doesnt take much to make it so dry, & frizzy looking. As another had said, other products while washing, makes it like wool/straw. Keratindose shampoo & cond. has totally changed that. I'm much much happier now!!. Also, I do not blow dry all the time, which helps. But that didn't matter before, if I did or not, it'd be so woolly. And I've tried many products, cheap or expensive. There is no more itching also! I will have to try the spray! Thank you for listening & helping your customers Biolage.
Most Helpful Critical Review Horrible
I bought this shampoo and conditioner a little over a month ago. I switched from using redken with redken I could go 2 or 3 days without washing my hair but with this product I have to wash up to twice a day which is not good for my hair. I have to brush my hair before I use it and it still gets really tangled to the point were I have to you kids disentangle spray. I have used other matrix brands before but this is the worst I've ever used. Doesn't do as the description says on the bottle or online. I am very disappointed and wish I could go back and but something different.
Reviewed by 334 customers Smells good
AB33 from Daytona Beach Fl
I like the smell and luxurious feeling, seems ok for damaged hair.
M.G from Chicago, IL.
I've been using Nexxus shampoo for some time but I wanted to try something new. I was looking for something that helps with dryness and breakage. After using this shampoo my hair felt extremely dry and it was very tangled. I was also expecting a better smell. Also I was able to go 3 to 4 days without washing my hair and with this shampoo I have to wash every 2 days.
something is wrong with this shampoo....
Ro from CT
I've bought this shampoo many times before from my salon and the one i bought here is completely different. both how it feels in the hair/ and the consistency of it and the feeling and smell of it, just completely everything is different with this one vs when i buy in the salon. So either this is a defective bottle or its a knock off?
coming back to an oldie but goodie!
Beachmom19 from dmv
I used to use this years ago, but then I lightened hair and began using other products. When I saw this included in the Jumbo sale, I decided to see if it was still a goodie. It still leaves my hair clean, but not stripped. The conditioner is also still great. Will keep this in rotation.
For those complaining about this and the conditioner: are you using CHEAP alternatives?? This is sulfate free and the conditioner is silicone free. Silicone coats your hair which gives the illusion of silkiness, but it is actually more damaging as it continues to build up on your hair and scalp. Do research before you sit here and complain and go back to a $5 alternative!!!
Paula from NJ
Am not sure how I feel about this product. Love the scent and the softness after using the conditioner BUT i get a keratin treatment at the beginning of every summer. Every year and this year I switched -for no reason- to Biolage Keratindose because I qas told by the Ulta store consultant that this was sulfate free and safe to use on my just done Keratin treated hair. I wash my hair once a week. My KT usually lasts me the entire summer until September when I get it redone for my birthday. This shampoo completely stripped the keratin OFF my hair!!!! Am upset because neither the treatment or the Biolage is cheap!!! Summer just started and I have lots of flyaways, frizz and my hair feels like am due for a new KT when I should be enjoying the benefits of a May treatment right now! DO NOT USE THIS PRODUCT IF YOU HAVE THE KERATIN TREATMENT DONE. This says sulfates free but the ingredient list has SLS. This is sooo upsetting!!!
Fixed my dry damaged hair!
Woman with hair from Southington, CT
My hair has been so dry and damaged from over processing. The underside of my hair looked fried and crimped. I've been buying all sorts of different brands to fix the damage. I've been using hair masks, and oils and nothing made any difference until I used this shampoo. If ulta had a subscription plan I would get this delivered monthly because I plan to never wash my hair with anything else! The shampoo plus conditioner seriously fixed all of my damaged hair issues! Highly recommend this product!
Shelb from Indiana
This has minimized my breakage more than I ever could've imagined! I definitely recommend using this, the conditioner, and renewal spray.
EHaasS from undisclosed
I haven't tried this product yet. I started looking into it and was delighted to see from the label that it is sulfate free. Then I looked at the ingredients list and SLS is the third or fourth ingredient listed. Shame on Biolage.
Hair feels horrible
Jeana from Georgia
When I rinse the shampoo out of my hair my hair is so dry and damaged feeling and in so many knots I can't even get the conditioner and my fingers to run threw my hair. Hair feels clean but this shampoo is drying my hair out horribly and has been falling out since I started using this shampoo. I used to love biolage products but this one is horrible.
I would buy this product again and again
Rebeca from Princeton, NJ
I love this shampoo!! My hair looks so beautiful and shiny!
Stacy from Zeeland, Michigan
Starting using this product a week ago because my hair was looking damaged from bleaching all the time. It has brought health back into my hair. It's soft, and feels amazing.
Part of my hair care set
Gigi from miami fl
3c curls, helps with frizz and a little goes a long way
Great for damaged hair
Kelly from Galveston
I have 2b dirty blonde hair that I started trying to wear naturally for about a year now. It was insanely damaged from years of bleaching and straightening and I've struggled to make myself wear it natural because it gets so dry and the curls frizz. This is the softest shampoo I've ever used and has completely changed the feel of my hair. I've never had a shampoo that didn't leave my hair feeling dry- this is my new fave!
smells good didn't get the job done
mas from Grand rapids mi
smells good but made my hair so tangled. and dried it out. I have colored hair but fairly healthy.
A Little TOO Strong
KG from Yorktown
I really love the smell of this shampoo, and it left my hair soooo soft. But the smell lingers and it made my scalp SUPER itchy. It's been 24+ hours since I used it, and I've washed my hair with a different shampoo twice and it still smells. If they removed the heavy scent, I'd buy again to see if that's why I had a nasty allergic reaction. 🤷♀️
Jenn from Amelia, Virginia
I love this shampoo and after the first wash i could tell a difference in my hair. it has more lift, it soft and silky and no frizz and feels and looks healthy. i have the conditioner as well and will be getting the renewal spray today.
Hannah from Long Beach CA
Not only does it smell wonderful but my hair hasn't looked this good on a long time.
Mari from California
I didn't give it enough time to see a difference but honestly it made my scalp superrrr itchy! I wash it out pretty good in the shower and I somehow have build up on my scalp! Will definitely be going back to my Matrix Scalpsync Shampoo!
Mayflower from East Lansing
Has been my go to forever and never disappoints!
-Anonymous from FL
i have always had very shiny sleek and voluminous hair up until I went crazy and got highlights, balayage and died it numerous times in a very short amount of time. My hair became rough, less straight, less shiny and bad no volume to it whatsoever. Just 3 days of using this product and my hair is back to normal and perfect again!!! it's a must buy
Made me hair feel worse
Alysa from Ca
I was actually so sad that this made my hair 10x worse than what it originally felt like :( it made my hair look dry frizzy and crunchy. It also left my hair feeling not smooth at all and left a waxy residue on my hair
Gma44 from Orlando FL
Love this formula. Great for over processed thin hair.
Made my hair feel dry
Haley from Nashville, TN
I have fine hair and I have to color it every four weeks. I tried this out hoping that it would help my hair and it made it super dry and brittle. I will need to find a new shampoo and conditioner.
This is a must have!
Delilah < 3 from Long Beach, Ca
I bought the product because I have very dry, brittle, over processed hair. I used it once and you can see the difference. I highly recommend! My hair feels healthy, it shines, and it's so soft.
Bleach burned hair restored!
Shana from Cleveland
I had a different vision of my hair color than my stylist and we did a corrective color meaning I dyed my hair twice in a weeks time. My hair was badly bleach burnt, very fragile and lots of breakage. The texture of my hair went from being smooth and shiny to this almost crimped texture. I could not run my fingers through it without tons of breakage. I tried many things to try to restore my hair over the last three weeks and nothing helped much. I trekked back into Ulta to scour their shelves when an employee who also had very bleached hair suggested this line. I used this shampoo conditioner and the leave in and it's like a miracle. My hair almost feels like it used to pre bleach burn after just one use of all three. I seriously had almost given up. This is the most amazing line.