Product Reviews Rated 1.46 out of 5 stars
63 Reviews
Most Helpful Positive Review I don't get the bad reviews The only reason this isn't 5 stars is because they added a second kind of alcohol to this compared to the previous formula (I have both because I wanted to compare). It stings my eyes more easily, but after the first use, I didn't really feel it anymore. They still get off my eye makeup the same as the other ones though. So I don't see a big issue. I've used the oil free original ones, not the waterproof ones. Those are horrible, original and new lol
Most Helpful Critical Review PLEASE REPRODUCE THE OLD VERSION!!! Similar to the other reviewers, this product is NOTHING like the original eye-makeup remover pads. I can't even tell you how long I have used the oil-free Almay eye makeup remover pads but they perfectly removed any and all makeup without irritating my skin or eyes. This product not only takes forever to remove even the slightest application of mascara but also burns my eyes no matter how careful I try to use it!! The prior version was PERFECT. If you're trying to save costs, this isn't the way because now you are losing loyal customers!!! PLEASE bring back the original version IMMEDIATELY!!
Reviewed by 63 customers Ruined a good thing 1
Krissy from Boston, MA
This was a terrible product change! I've used these eye makeup remover pads for years. Since the change, my eyes burn every time I use them. The new pads are abrasive feeling on the skin as well. I had to throw them away. Please listen to all these bad reviews and bring back a good product
One word to describe new oil-free product: AWFUL 1
DMC1960 from New Jersey
I've been using the original oil-free makeup remover pads and also the liquid oil-free makeup remover for as along as I can remember. The reformulation of the oil-free pads are an EPIC FAIL. Quite simply, the new make-up removers don't work at all. I will not repurchase and I'm currently looking for a replacement product that I can be loyal to. Good luck with your subpar reformulation of what had been a perfect product. Too bad you're losing decades-long customers.
NOPE 1
Shane from Baltimore
I would give this a zero if I could. So sad I agree with every other customer BRING BACK THE OG!
New Formula is AWFUL 1
Giga from San Jose, CA
I used the old formula for about 15 years and LOVED it. This new formula is terrible. I'm disappointed that I will need to find a replacement and different brand all together. I hope your company bring back the old ones.
Gross 1
Spud from undisclosed
The pads are rough and greasy feeling. Absolutely hate what has been done to what was a fantastic product. My eyes burn now when removing eye make up and I have to wipe with a towel to remove the uncomfortable residue. This new "improved" product does not fully remove my makeup like the old version did. Big mistake to change up this product Almay.
Oily mess 1
CP10 from Fort Worth, TX
I've used Almay eye makeup remover pads for years and love them! This new formula is TERRIBLE! They are extremely oily & burn my eyes. Do NOT buy these-they are awful
I want my old Almay EyeMakeup Remover back! 1
Aunt Taiche from SC
The new eye makeup remover pads are terrible! I see by other reviews I'm not the only one! I used the Oil-Free EyeMakeup Remover in the bottle ever since I was a teen and I'm now 48 years old. The pads take two for each eye and I have to rub vigorously for
my mascara to even budge. Plus the formula makes my eyes burn and start to water. Very irritating! Please Almay listen to all your loyal customers and bring the old formula back!
AWFUL BURNS 1
Lisa1970 from Evanston
Long time user of the old formula that worked like magic. The new micellar kind burns my eyes terribly! Why change what was great??
Doesn't remove makeup well at all :/ 1
u from San Antonio
I had to use five of these to remove my eye makeup and it still didn't fully remove it. Even after washing my face I still had eyeliner and mascara around my eyelids.
I would give this zero if I could 1
V from Ohio
I used to LOVE these wipes! Now, like several others… they make my eyes burn!! I want the old ones back!!! PLEASE!
Horrible! 1
Kari from Dallas, TX
I've used these eye makeup remover pads for YEARS! As of 12/2021, I cannot use them. They burn my eyes and made my eyes feel gritty and uncomfortable all night!! Never again!
Terrible Odor 1
Gemm from FL
I will be returning this product. Such a strong odor to be considered fragrance-free. For years, I used the now discontinued product (light-blue A logo). I will return this to the store and start searching.
Hate the new formula! 1
Ceuisnaway from Memphis
I have been buying Almay eye wipes for years, but not anymore! This new formula is like putting paint thinner on your face! They used to be so gentle and smelled nice, but not anymore. My skin and eyes are literally burning. I'm so disappointed In the change. I compared the ingredients from the old wipes and the new and the new formula is completely different. These will be going back to the store.
Bring back old formula! 1
Gal21 from Georgia
I agree with previous reviewers! I have been a loyal Almay user for many years. Especially the oil free eye makeup remover pads. I cannot use the new micellar formula. It stings and irritates my eyes! Please bring back the old version.
So disappointed! 1
Tiffyt from Fayetteville, AR
Please bring back the previous formula! These are terrible…I immediately noticed a strong chemical odor but tried them anyway. They burn my skin and leave eyes feeling very irritated for a while. I'd used the previous ones for a long time and they were just wonderful. They were so good that it encouraged me to buy other Almay products…now I won't be going near the Almay products section to even be tempted. Please switch back to the old product asap!
Not a fan of new version 1
ClevSal from Cleveland OH
I've used Almay oil free remover pads for years and am not happy with new version. Whether it's a new pad and/or a new formula, the new combo doesn't remove eye makeup simply cleanly or gently. I unfortunately stocked up with several containers of new version but won't buy again.
Why did you change the original formula???? 1
sericker from Summerville, South Carolina
I have used the oil free make up remover pads for as long as I can remember and loved them. I tried the new formula and they are awful!!!! They sting my eyes and they don't remove make up. PLEASE BRING BACK THE ORIGIAL VERSION!!! All the reviews for the new product are horrible and you are losing loyal customers.
You only had one on the shelf and none in stock. 5
Judy from Fort Myers, FL
I was told you are discontinuing Almay products at the end of 2021.
Why did you change a great product?!?! 1
Libby from Minneapolis
I have used these pads for years and years and years and never have found anything better. They change the formula, they sting my eyes, the texture is rough. I hate them! Please go back to the other formula!
Terrible and so disappointing!! 1
Disappointed and sad from Phoenix AZ
Why change an excellent product? I have been a faithful user since the 1990s. There is nothing about this new product that works and it burns my eyes. If it's not broke, don't fix it. Please change it back
Worst change you could make ! 1
JBH3 from Boston MA
I just purchased the new eye makeup remover pads. I had a backup supply of the old ones. The new ones are horrible . They don't remove my mascara , unless I use several pads. They feel greasy as well. I will no longer be purchasing this product. I'm not looking forward to testing out new brands . I've used the old ones for as long as I can remember. PLEASE bring back the old formula !!
Burn my eyes -miss the old ones 1
Amanda0421 from undisclosed
Terrible - used for years the old ones and these new ones are the worst and sting my eyes and make them burn.
NEW FORMULA BURNS SO BAD!! 1
LACE x FACE from Florida
Almay used to be the only brand I would use anywhere near my eyes. It never burned, it always took off all my eye makeup. Now, the new formula burns my eyes HORRIBLY. Both the pink and the purple one. I'm so disappointed, please bring back the old formula!!
Would give it a zero if I could ... 1
Stinging eyes from New York NY
Yes, I read the horrible reviews, and yet I've trusted Almay for so many years that I figured I'd try the biodegradable oil-free pads. OMG, I should have listened. They burn my eyes. My face is breaking out. And they smell horrible. PLEASE go back to the original formula which was PERFECT. PLEASE!!!!
PLEASE REPRODUCE THE OLD VERSION!!! 1
Liana from Putnam County, NY
Similar to the other reviewers, this product is NOTHING like the original eye-makeup remover pads. I can't even tell you how long I have used the oil-free Almay eye makeup remover pads but they perfectly removed any and all makeup without irritating my skin or eyes. This product not only takes forever to remove even the slightest application of mascara but also burns my eyes no matter how careful I try to use it!! The prior version was PERFECT. If you're trying to save costs, this isn't the way because now you are losing loyal customers!!! PLEASE bring back the original version IMMEDIATELY!!